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Can't Burn CDs or DVDs on Home Premium

 
 
theantigaz
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      04-21-2009

Hi, I run Windows Vista Home Premium and for the past few days I have
been unable to burn anything to disc through any particular program. I
have scoured the internet for possible answers and suspect its something
to do with the last Windows update and DRM etc. I'll give you a brief
outline of the following things I have attempted to right this problem
(all of which have been unsuccessful thus far):
- Checked group burn rights for Nero 7 (which says everyone has access
to burn)
- Uninstalled all the most recent updates from microsoft
- Attempted a system restore (not working on my machine for some
reason, this will be another thread soon!)
- Looked at the Microsoft Excel spreadsheet listing the registry
actions and tried to edit/delete the ones noted in line 2017 and 2018
- Attempted to copy and paste the relevant gpdeit files from Vista
Ultimate to make gpedit work on Home Premium (its doesn't)
- Attempted changing permissions for use of D: drive (all users
allowed, still won't burn)

And have restarted my computer millions of times in the process.

I am a desperate man who desperately wants to burn copies of his
Wedding and Honeymoon Home videos. I also use my computer to edit music
I record and this currently problem is causing me much stress and
fustration. Could anyone please help?

Many thanks

Gareth


--
theantigaz
Posted via http://www.vistaheads.com

 
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John Inzer
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      04-21-2009
theantigaz wrote:
> Hi, I run Windows Vista Home Premium and for the past few days I have
> been unable to burn anything to disc through any particular program.
> I have scoured the internet for possible answers and suspect its
> something to do with the last Windows update and DRM etc. I'll give
> you a brief outline of the following things I have attempted to right
> this problem (all of which have been unsuccessful thus far):
> - Checked group burn rights for Nero 7 (which says everyone has access
> to burn)
> - Uninstalled all the most recent updates from microsoft
> - Attempted a system restore (not working on my machine for some
> reason, this will be another thread soon!)
> - Looked at the Microsoft Excel spreadsheet listing the registry
> actions and tried to edit/delete the ones noted in line 2017 and 2018
> - Attempted to copy and paste the relevant gpdeit files from Vista
> Ultimate to make gpedit work on Home Premium (its doesn't)
> - Attempted changing permissions for use of D: drive (all users
> allowed, still won't burn)
>
> And have restarted my computer millions of times in the process.
>
> I am a desperate man who desperately wants to burn copies of his
> Wedding and Honeymoon Home videos. I also use my computer to edit
> music I record and this currently problem is causing me much stress
> and fustration. Could anyone please help?
>
> Many thanks
>
> Gareth

============================================
Try running System Restore in Safe Mode...sometimes
a software conflict (usually a virus scanner) will prevent
it from running...

Windows Vista -
Start your computer in safe mode
http://tinyurl.com/397vhf
or...
http://windowshelp.microsoft.com/Win...904a11033.mspx

As for the burning issue...maybe the
following articles will offer some ideas:

(314060) Your CD drive or DVD drive is missing
or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060/en-us

(929461) The CD drive or the DVD drive does
not work as expected after you upgrade a computer
to Windows Vista
http://support.microsoft.com/kb/929461/en-us


--


John Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk


 
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Rick Rogers
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      04-21-2009
Hi,

DRM would not interfere with burning home video. Nor does this sound like a
permissions issue, negating the need to monkey with access rights or policy
editors (not that the latter would have helped in any case). Is there an
error message you forgot to mention?

Was the drive working previously for burning? The fact that no program works
for burning can indicate several possible issues:

a) some software has the drive locked, preventing others from accessing it.
rebooting will not resolve this, you need to eliminate any programs with
burning capabilities from the startup axis, and possibly use a tool like
process explorer to see what handles are open.

b) the drive lens is clogged with dust and needs to be cleaned. this can be
obtained at most any retailer that sells burnable media.

c) the drive is faulty and needs to be replaced.

As to the System Restore issue, usually the solution is to disable and
reenable it after deleting the system volume information folders (usually
after rebooting while disabled). This results in the loss of all existing
restore points, but usually gets it working again.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"theantigaz" <> wrote in
message news:...
>
> Hi, I run Windows Vista Home Premium and for the past few days I have
> been unable to burn anything to disc through any particular program. I
> have scoured the internet for possible answers and suspect its something
> to do with the last Windows update and DRM etc. I'll give you a brief
> outline of the following things I have attempted to right this problem
> (all of which have been unsuccessful thus far):
> - Checked group burn rights for Nero 7 (which says everyone has access
> to burn)
> - Uninstalled all the most recent updates from microsoft
> - Attempted a system restore (not working on my machine for some
> reason, this will be another thread soon!)
> - Looked at the Microsoft Excel spreadsheet listing the registry
> actions and tried to edit/delete the ones noted in line 2017 and 2018
> - Attempted to copy and paste the relevant gpdeit files from Vista
> Ultimate to make gpedit work on Home Premium (its doesn't)
> - Attempted changing permissions for use of D: drive (all users
> allowed, still won't burn)
>
> And have restarted my computer millions of times in the process.
>
> I am a desperate man who desperately wants to burn copies of his
> Wedding and Honeymoon Home videos. I also use my computer to edit music
> I record and this currently problem is causing me much stress and
> fustration. Could anyone please help?
>
> Many thanks
>
> Gareth
>
>
> --
> theantigaz
> Posted via http://www.vistaheads.com
>


 
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Gene E. Bloch
Guest
Posts: n/a

 
      04-22-2009
On Tue, 21 Apr 2009 06:17:08 -0400, Rick Rogers wrote:

> Hi,
>
> DRM would not interfere with burning home video. Nor does this sound like a
> permissions issue, negating the need to monkey with access rights or policy
> editors (not that the latter would have helped in any case). Is there an
> error message you forgot to mention?
>
> Was the drive working previously for burning? The fact that no program works
> for burning can indicate several possible issues:
>
> a) some software has the drive locked, preventing others from accessing it.
> rebooting will not resolve this, you need to eliminate any programs with
> burning capabilities from the startup axis, and possibly use a tool like
> process explorer to see what handles are open.
>
> b) the drive lens is clogged with dust and needs to be cleaned. this can be
> obtained at most any retailer that sells burnable media.
>
> c) the drive is faulty and needs to be replaced.
>
> As to the System Restore issue, usually the solution is to disable and
> reenable it after deleting the system volume information folders (usually
> after rebooting while disabled). This results in the loss of all existing
> restore points, but usually gets it working again.


OTOH, my system restore was allowed to work when I opened Norton NIS 2009
and disabled Product Security Tamper Protection.

I found the info on the Internet somewhere...

Click Computer settings (the top set of settings) and choose the
Miscellaneous collection. The setting is in the Product Security
collection.

If you don't have Norton, maybe there's a comparable feature on your own
security software.

This is (for me) a nail, as in "When the only tool you have is a hammer,
everything looks like a nail". YMMV :-)

--
Gene E. Bloch letters0x40blochg0x2Ecom
 
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