Can't delete message from folder Inbox

When I want delete, Windows Mail tell me:
"An unknown error has occurred"

Why I can not delete or copy or move?

Thanks !

--
Alezito
Microsoft MVP Windows - Shell/User
Windows Vista Ultimate 64bit
PC-cillin 15.3 Beta Program
http://extended64.com/
http://channel9.msdn.com/
http://www.dts-l.org
http://hive.net/

"Alezito [MS MVP]" <> wrote in message
news:0911FD92-1B10-47A9-B3E5-...
> When I want delete, Windows Mail tell me:
> "An unknown error has occurred"
>
> Why I can not delete or copy or move?

You're the MVP. You tell US! 8^)


I have a message like that too and none of the suggestions
has worked for me thus far.

Tom Lake

OK, thanks.

--
Alezito
Microsoft MVP Windows - Shell/User
Windows Vista Ultimate 64bit
PC-cillin 15.3 Beta Program
http://extended64.com/
http://channel9.msdn.com/
http://www.dts-l.org
http://hive.net/

"Tom Lake" <> wrote in message
news:A6B56570-B060-42C1-B742-...
> "Alezito [MS MVP]" <> wrote in message
> news:0911FD92-1B10-47A9-B3E5-...
>> When I want delete, Windows Mail tell me:
>> "An unknown error has occurred"
>>
>> Why I can not delete or copy or move?
>
> You're the MVP. You tell US! 8^)
>
>
> I have a message like that too and none of the suggestions
> has worked for me thus far.
>
> Tom Lake

Has anybody been able to solve this yet? I just got a new computer with Vista
on it yesterday, trying to get used to windows mail. I don't really know
anything about computers, but I was able to use outlook on my old desktop.
Anyway, I am having the same problem deleting a message. "An unknown error
has occured." And I've noticed my message is not displayed either. But
judging by the subject it was just spam anyway. Meh.

"cejohns" wrote:

> A lot of people are having this problem... I noticed that the messages that
> can't be deleted have no message to be displayed in the preview pain..
>
> "Alezito [MS MVP]" wrote:
>
> > When I want delete, Windows Mail tell me:
> > "An unknown error has occurred"
> >
> > Why I can not delete or copy or move?
> >
> > Thanks !
> >
> > --
> > Alezito
> > Microsoft MVP Windows - Shell/User
> > Windows Vista Ultimate 64bit
> > PC-cillin 15.3 Beta Program
> > http://extended64.com/
> > http://channel9.msdn.com/
> > http://www.dts-l.org
> > http://hive.net/
> >
> >
> >

You can try repairing the database. That seems to fix it.

>> Open a command prompt using Run as Administrator.
>>
>> Then copy this line, edit the path to the messasge store, and then hit
>> enter:
>>
>> esentutl /p "path\windowsmail.msmessagestore"
>>
>>
>> Where path is default %USERPROFILE%\AppData\Local\Microsoft\Windows Mail
>>
>> so the default would be:
>>
>> esentutl /p "%USERPROFILE%\AppData\Local\Microsoft\Windows
Mail\windowsmail.msmessagestore"
>>
>> Copy and paste that and then edit it to fill in the variable
>> %USERPROFILE%
>>

steve
"Lainedru" <> wrote in message
news:B9F02EAE-969F-4F07-A39D-...
> Has anybody been able to solve this yet? I just got a new computer with
> Vista
> on it yesterday, trying to get used to windows mail. I don't really know
> anything about computers, but I was able to use outlook on my old desktop.
> Anyway, I am having the same problem deleting a message. "An unknown error
> has occured." And I've noticed my message is not displayed either. But
> judging by the subject it was just spam anyway. Meh.
>
> "cejohns" wrote:
>
>> A lot of people are having this problem... I noticed that the messages
>> that
>> can't be deleted have no message to be displayed in the preview pain..
>>
>> "Alezito [MS MVP]" wrote:
>>
>> > When I want delete, Windows Mail tell me:
>> > "An unknown error has occurred"
>> >
>> > Why I can not delete or copy or move?
>> >
>> > Thanks !
>> >
>> > --
>> > Alezito
>> > Microsoft MVP Windows - Shell/User
>> > Windows Vista Ultimate 64bit
>> > PC-cillin 15.3 Beta Program
>> > http://extended64.com/
>> > http://channel9.msdn.com/
>> > http://www.dts-l.org
>> > http://hive.net/
>> >
>> >
>> >

I tried repairing the database and received the following error:


Operation terminated with error -1032 (JET_errFileAccessDenied, Cannot
access fi
le, the file is locked or in use) after 30.62 seconds.

What next?

"Steve Cochran" wrote:

> You can try repairing the database. That seems to fix it.
>
> >> Open a command prompt using Run as Administrator.
> >>
> >> Then copy this line, edit the path to the messasge store, and then hit
> >> enter:
> >>
> >> esentutl /p "path\windowsmail.msmessagestore"
> >>
> >>
> >> Where path is default %USERPROFILE%\AppData\Local\Microsoft\Windows Mail
> >>
> >> so the default would be:
> >>
> >> esentutl /p "%USERPROFILE%\AppData\Local\Microsoft\Windows
> Mail\windowsmail.msmessagestore"
> >>
> >> Copy and paste that and then edit it to fill in the variable
> >> %USERPROFILE%
> >>
>
> steve
> "Lainedru" <> wrote in message
> news:B9F02EAE-969F-4F07-A39D-...
> > Has anybody been able to solve this yet? I just got a new computer with
> > Vista
> > on it yesterday, trying to get used to windows mail. I don't really know
> > anything about computers, but I was able to use outlook on my old desktop.
> > Anyway, I am having the same problem deleting a message. "An unknown error
> > has occured." And I've noticed my message is not displayed either. But
> > judging by the subject it was just spam anyway. Meh.
> >
> > "cejohns" wrote:
> >
> >> A lot of people are having this problem... I noticed that the messages
> >> that
> >> can't be deleted have no message to be displayed in the preview pain..
> >>
> >> "Alezito [MS MVP]" wrote:
> >>
> >> > When I want delete, Windows Mail tell me:
> >> > "An unknown error has occurred"
> >> >
> >> > Why I can not delete or copy or move?
> >> >
> >> > Thanks !
> >> >
> >> > --
> >> > Alezito
> >> > Microsoft MVP Windows - Shell/User
> >> > Windows Vista Ultimate 64bit
> >> > PC-cillin 15.3 Beta Program
> >> > http://extended64.com/
> >> > http://channel9.msdn.com/
> >> > http://www.dts-l.org
> >> > http://hive.net/
> >> >
> >> >
> >> >
>

Within Command Prompt, you have to navigate your way to the subdirectory
where the file is located, and then run the command.

It probably won't fix anything - at least, in my case it didn't...



"mabreu" <> wrote in message
news:0B445AD6-B4C8-4FE0-B901-...
>I tried repairing the database and received the following error:
>
>
> Operation terminated with error -1032 (JET_errFileAccessDenied, Cannot
> access fi
> le, the file is locked or in use) after 30.62 seconds.
>
> What next?
>
> "Steve Cochran" wrote:
>
>> You can try repairing the database. That seems to fix it.
>>
>> >> Open a command prompt using Run as Administrator.
>> >>
>> >> Then copy this line, edit the path to the messasge store, and then hit
>> >> enter:
>> >>
>> >> esentutl /p "path\windowsmail.msmessagestore"
>> >>
>> >>
>> >> Where path is default %USERPROFILE%\AppData\Local\Microsoft\Windows
>> >> Mail
>> >>
>> >> so the default would be:
>> >>
>> >> esentutl /p "%USERPROFILE%\AppData\Local\Microsoft\Windows
>> Mail\windowsmail.msmessagestore"
>> >>
>> >> Copy and paste that and then edit it to fill in the variable
>> >> %USERPROFILE%
>> >>
>>
>> steve
>> "Lainedru" <> wrote in message
>> news:B9F02EAE-969F-4F07-A39D-...
>> > Has anybody been able to solve this yet? I just got a new computer with
>> > Vista
>> > on it yesterday, trying to get used to windows mail. I don't really
>> > know
>> > anything about computers, but I was able to use outlook on my old
>> > desktop.
>> > Anyway, I am having the same problem deleting a message. "An unknown
>> > error
>> > has occured." And I've noticed my message is not displayed either. But
>> > judging by the subject it was just spam anyway. Meh.
>> >
>> > "cejohns" wrote:
>> >
>> >> A lot of people are having this problem... I noticed that the messages
>> >> that
>> >> can't be deleted have no message to be displayed in the preview pain..
>> >>
>> >> "Alezito [MS MVP]" wrote:
>> >>
>> >> > When I want delete, Windows Mail tell me:
>> >> > "An unknown error has occurred"
>> >> >
>> >> > Why I can not delete or copy or move?
>> >> >
>> >> > Thanks !
>> >> >
>> >> > --
>> >> > Alezito
>> >> > Microsoft MVP Windows - Shell/User
>> >> > Windows Vista Ultimate 64bit
>> >> > PC-cillin 15.3 Beta Program
>> >> > http://extended64.com/
>> >> > http://channel9.msdn.com/
>> >> > http://www.dts-l.org
>> >> > http://hive.net/
>> >> >
>> >> >
>> >> >
>>

Yes, I navigated to the subdirectory where the file was located and tried it
there. I still got the same error message, what to do next?

"Operation terminated with error -1032 (JET_errFileAccessDenied, Cannot
access file, the file is locked or in use) after 30.62 seconds."

"Sly Dog" wrote:

> Within Command Prompt, you have to navigate your way to the subdirectory
> where the file is located, and then run the command.
>
> It probably won't fix anything - at least, in my case it didn't...
>
>
>
> "mabreu" <> wrote in message
> news:0B445AD6-B4C8-4FE0-B901-...
> >I tried repairing the database and received the following error:
> >
> >
> > Operation terminated with error -1032 (JET_errFileAccessDenied, Cannot
> > access file, the file is locked or in use) after 30.62 seconds.
> >
> > What next?
> >
> > "Steve Cochran" wrote:
> >
> >> You can try repairing the database. That seems to fix it.
> >>
> >> >> Open a command prompt using Run as Administrator.
> >> >>
> >> >> Then copy this line, edit the path to the messasge store, and then hit
> >> >> enter:
> >> >>
> >> >> esentutl /p "path\windowsmail.msmessagestore"
> >> >>
> >> >>
> >> >> Where path is default %USERPROFILE%\AppData\Local\Microsoft\Windows
> >> >> Mail
> >> >>
> >> >> so the default would be:
> >> >>
> >> >> esentutl /p "%USERPROFILE%\AppData\Local\Microsoft\Windows
> >> Mail\windowsmail.msmessagestore"
> >> >>
> >> >> Copy and paste that and then edit it to fill in the variable
> >> >> %USERPROFILE%
> >> >>
> >>
> >> steve
> >> "Lainedru" <> wrote in message
> >> news:B9F02EAE-969F-4F07-A39D-...
> >> > Has anybody been able to solve this yet? I just got a new computer with
> >> > Vista
> >> > on it yesterday, trying to get used to windows mail. I don't really
> >> > know
> >> > anything about computers, but I was able to use outlook on my old
> >> > desktop.
> >> > Anyway, I am having the same problem deleting a message. "An unknown
> >> > error
> >> > has occured." And I've noticed my message is not displayed either. But
> >> > judging by the subject it was just spam anyway. Meh.
> >> >
> >> > "cejohns" wrote:
> >> >
> >> >> A lot of people are having this problem... I noticed that the messages
> >> >> that
> >> >> can't be deleted have no message to be displayed in the preview pain..
> >> >>
> >> >> "Alezito [MS MVP]" wrote:
> >> >>
> >> >> > When I want delete, Windows Mail tell me:
> >> >> > "An unknown error has occurred"
> >> >> >
> >> >> > Why I can not delete or copy or move?
> >> >> >
> >> >> > Thanks !
> >> >> >
> >> >> > --
> >> >> > Alezito
> >> >> > Microsoft MVP Windows - Shell/User
> >> >> > Windows Vista Ultimate 64bit
> >> >> > PC-cillin 15.3 Beta Program
> >> >> > http://extended64.com/
> >> >> > http://channel9.msdn.com/
> >> >> > http://www.dts-l.org
> >> >> > http://hive.net/
> >> >> >
> >> >> >
> >> >> >
> >>
>
>

I am in the same boat with these guys! .... For a new fancy whammy dimmy
program (VISTA - Windows Mail) ... It's a shame it doesn't work like XP ..
Now I'm off my podium... How do I fix this mess? .. I too! have an email
locked in my inbox ...
Some of the other threads show how to remove it but it doesn't work
either.....

Doug

"Alezito [MS MVP]" wrote:

> When I want delete, Windows Mail tell me:
> "An unknown error has occurred"
>
> Why I can not delete or copy or move?
>
> Thanks !
>
> --
> Alezito
> Microsoft MVP Windows - Shell/User
> Windows Vista Ultimate 64bit
> PC-cillin 15.3 Beta Program
> http://extended64.com/
> http://channel9.msdn.com/
> http://www.dts-l.org
> http://hive.net/
>
>
>

Can you be more specific on how to do this I know nothing about editing

"mabreu" wrote:

> I tried repairing the database and received the following error:
>
>
> Operation terminated with error -1032 (JET_errFileAccessDenied, Cannot
> access fi
> le, the file is locked or in use) after 30.62 seconds.
>
> What next?
>
> "Steve Cochran" wrote:
>
> > You can try repairing the database. That seems to fix it.
> >
> > >> Open a command prompt using Run as Administrator.
> > >>
> > >> Then copy this line, edit the path to the messasge store, and then hit
> > >> enter:
> > >>
> > >> esentutl /p "path\windowsmail.msmessagestore"
> > >>
> > >>
> > >> Where path is default %USERPROFILE%\AppData\Local\Microsoft\Windows Mail
> > >>
> > >> so the default would be:
> > >>
> > >> esentutl /p "%USERPROFILE%\AppData\Local\Microsoft\Windows
> > Mail\windowsmail.msmessagestore"
> > >>
> > >> Copy and paste that and then edit it to fill in the variable
> > >> %USERPROFILE%
> > >>
> >
> > steve
> > "Lainedru" <> wrote in message
> > news:B9F02EAE-969F-4F07-A39D-...
> > > Has anybody been able to solve this yet? I just got a new computer with
> > > Vista
> > > on it yesterday, trying to get used to windows mail. I don't really know
> > > anything about computers, but I was able to use outlook on my old desktop.
> > > Anyway, I am having the same problem deleting a message. "An unknown error
> > > has occured." And I've noticed my message is not displayed either. But
> > > judging by the subject it was just spam anyway. Meh.
> > >
> > > "cejohns" wrote:
> > >
> > >> A lot of people are having this problem... I noticed that the messages
> > >> that
> > >> can't be deleted have no message to be displayed in the preview pain..
> > >>
> > >> "Alezito [MS MVP]" wrote:
> > >>
> > >> > When I want delete, Windows Mail tell me:
> > >> > "An unknown error has occurred"
> > >> >
> > >> > Why I can not delete or copy or move?
> > >> >
> > >> > Thanks !
> > >> >
> > >> > --
> > >> > Alezito
> > >> > Microsoft MVP Windows - Shell/User
> > >> > Windows Vista Ultimate 64bit
> > >> > PC-cillin 15.3 Beta Program
> > >> > http://extended64.com/
> > >> > http://channel9.msdn.com/
> > >> > http://www.dts-l.org
> > >> > http://hive.net/
> > >> >
> > >> >
> > >> >
> >