Can't delete message from folder Inbox

"Still Learning" <> wrote in message
news:91A670CD-3160-4EDF-95FD-...
> "Did you try marking it as read and then deleting it?
> That's what I've been doing and so far it has always worked."
>
> This is not working for me. I'm very unhappy with Windows Vista.
>
> VERY.


Try repairing the database with WMUtil from www.oehelp.com

There are two copies of WindowsMail.MSMessageStore, One in
%USERPROFILE%\AppData\Microsoft\Windows Mail
and one in
%USERPROFILE%\AppData\Microsoft\Windows Mail\Backup\New
If you delete both of these the database will be rebuilt. However, while no
messages should be lost, some may be downloaded again and you may lose some
record of which have been read. I recommend that you only do this when they
are causing you trouble, like when they are in the Outbox. Otherwise I now
just mark them as read and ignore them.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.

I am having this same problem. If someone gets back to you with a solution,
can you email it to me also? Thanks!
Jill

"Alezito [MS MVP]" wrote:

> When I want delete, Windows Mail tell me:
> "An unknown error has occurred"
>
> Why I can not delete or copy or move?
>
> Thanks !
>
> --
> Alezito
> Microsoft MVP Windows - Shell/User
> Windows Vista Ultimate 64bit
> PC-cillin 15.3 Beta Program
> http://extended64.com/
> http://channel9.msdn.com/
> http://www.dts-l.org
> http://hive.net/
>
>
>

Hi Steve

Any updates on your suggestions?
Still can't delete one email from my "junk folder" from of all senders,
COSTCO.

Many thanks
Warren

"Steve Cochran" wrote:

> Get rid of McAfee and don't get Norton, as Gary indicated.
>
> Then you have to remove your mail account, close and reopen WinMail, and
> then add your mail account back again.
>
> Try this to get rid of the messages you can't delete. Go to View | Layout
> and disable the preview pane. Then highlight the messages and right click
> on the selection and perform a Shift-Delete. If that doesn't delete them,
> then right click on them and choose Move to Folder and see if you can move
> them instead of delete them.
>
> Otherwise, just ignore them.
>
> steve
>
> "mom5" <.> wrote in message
> news:769E9E62-FDD5-407B-A56A-...
> >I have been reading these posts each time I get a new message I can't
> >delete.
> > It is weird...I will turn on my computer and a message from yesterday
> > which
> > was fine all the sudden has the message area stating the message can't be
> > displayed etc.. and then can't be deleted. I bought this computer in Feb.
> > and each week or so this happens. I now have like 6 messages I can't
> > delet
> > in my inbox. I have tried some of the ideas, but have run across error
> > messages and such. I don't think I am computer literate enough to do the
> > process 100% correct or something. I am a very busy mom and can't spend
> > hours a day on this as I have kids needing me all the time. Everytime I
> > get
> > a new message that can't be deleted I waste a couple of hours trying to
> > repair the problem and get really frustrated..I choose to leave them
> > there,
> > but get more frustrated as more collect in my inbox for no reason. The
> > message is fine one day and then the next day can't be deleted! I sure
> > hope
> > there is a solution soon for us who need a simple patch...help!
> >
> > "Steve Cochran" wrote:
> >
> >> Okay. Its Tools | Options | Advanced | Maintenance.
> >>
> >> I was trying to help. You can keep creating user accounts and wait for
> >> MS
> >> to provide a patch. You probably will create several user accounts while
> >> you wait.
> >>
> >> steve
> >>
> >> "Gail" <> wrote in message
> >> news:6800A7C4-49C1-4C0E-B024-...
> >> > Wiping out the database or reformatting the computer is beyond my
> >> > confidence
> >> > level. And not to be a PITA, it's Tools/Options/Advanced/Maintenance
> >> > butttttt thanks anyway. I'm also fearful of your comment "if they work
> >> > correctly". Quite frankly...let's return to Outlook OR Microsoft owes
> >> > us
> >> > a
> >> > patch. I've set up a new user account for myself three times so far
> >> > (since
> >> > Feb) because of "stuck" email issues and I grow weary about doing it
> >> > again.
> >> > Thanks, Gail
> >> >
> >> > "Steve Cochran" wrote:
> >> >
> >> >> The only solution so far is to wipe out the database or set up a new
> >> >> User
> >> >> as
> >> >> you did or reformat the computer. So go to
> >> >> Tools | Options | Maintenance | Advanced | Store Folder to find the
> >> >> message
> >> >> store location. Then move everything under that Windows Mail
> >> >> directory
> >> >> to
> >> >> another directory. Then restart WinMail and it will open fresh with
> >> >> nothing
> >> >> in the database. You can then add your accounts and if they work
> >> >> correctly
> >> >> then you can use File | Import | Messages and choose WinMail format
> >> >> and
> >> >> point to the directory to which you moved the files.
> >> >>
> >> >> steve
> >> >>
> >> >> "Gail" <> wrote in message
> >> >> news:B8D2DF49-46C7-4486-A15F-...
> >> >> > My messages were originally stuck in outbox. Real problem because
> >> >> > you
> >> >> > couldn't send. Only answer for me was to set up a new user identity
> >> >> > and
> >> >> > delete my original one. Then everything was fine. Problem: you
> >> >> > need
> >> >> > to
> >> >> > know
> >> >> > how to export and import your email addresses and folders. If you
> >> >> > don't
> >> >> > care, then just set yourself up with a new user. It doesn't solve
> >> >> > the
> >> >> > problem, just navigates around it. BTW I now have five messages
> >> >> > stuck
> >> >> > in
> >> >> > sent which I can't delete. So clearly there is a problem with
> >> >> > Winmail.
> >> >> > Where's Microsoft on this issue????
> >> >> >
> >> >> > "Frank Saunders, MS-MVP OE/WM" wrote:
> >> >> >
> >> >> >> "quitebrucie" <> wrote in
> >> >> >> message
> >> >> >> news:3B86552F-6825-44CD-9755-...
> >> >> >> >
> >> >> >> >
> >> >> >> > "Tom Lake" wrote:
> >> >> >> >
> >> >> >> >> "Alezito [MS MVP]" <> wrote in message
> >> >> >> >> news:0911FD92-1B10-47A9-B3E5-...
> >> >> >> >> > When I want delete, Windows Mail tell me:
> >> >> >> >> > "An unknown error has occurred"
> >> >> >> >> >
> >> >> >> >> > Why I can not delete or copy or move?
> >> >> >> >>
> >> >> >> >> You're the MVP. You tell US! 8^)
> >> >> >> >>
> >> >> >> >>
> >> >> >> >> I have a message like that too and none of the suggestions
> >> >> >> >> has worked for me thus far.
> >> >> >> >>
> >> >> >> >> Tom Lake
> >> >> >> >>
> >> >> >> >
> >> >> >> > I have also had this message and cannot find a solution.
> >> >> >>
> >> >> >> Did you try marking it as read and then deleting it?
> >> >> >> That's what I've been doing and so far it has always worked.
> >> >> >>
> >> >> >> --
> >> >> >> Frank Saunders, MS-MVP OE/WM
> >> >> >> http://www.fjsmjs.com
> >> >> >> Answer in newsgroup. Don't expect an answer to email.
> >> >> >>
> >> >> >>
> >> >>
> >>
>

"WarrenK" <> wrote in message
news:32C90FC0-448E-4AD0-A2EC-...
> Hi Steve
>
> Any updates on your suggestions?
> Still can't delete one email from my "junk folder" from of all senders,
> COSTCO.


Some have suggested highlighting the message and pressing Alt, E then Y.
Haven't had a chance to test it myself.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.

Someone said go to Edit | Find for the particular folder and then you can
delete the results of the search that way.

steve

"WarrenK" <> wrote in message
news:32C90FC0-448E-4AD0-A2EC-...
> Hi Steve
>
> Any updates on your suggestions?
> Still can't delete one email from my "junk folder" from of all senders,
> COSTCO.
>
> Many thanks
> Warren
>
> "Steve Cochran" wrote:
>
>> Get rid of McAfee and don't get Norton, as Gary indicated.
>>
>> Then you have to remove your mail account, close and reopen WinMail, and
>> then add your mail account back again.
>>
>> Try this to get rid of the messages you can't delete. Go to View |
>> Layout
>> and disable the preview pane. Then highlight the messages and right
>> click
>> on the selection and perform a Shift-Delete. If that doesn't delete
>> them,
>> then right click on them and choose Move to Folder and see if you can
>> move
>> them instead of delete them.
>>
>> Otherwise, just ignore them.
>>
>> steve
>>
>> "mom5" <.> wrote in message
>> news:769E9E62-FDD5-407B-A56A-...
>> >I have been reading these posts each time I get a new message I can't
>> >delete.
>> > It is weird...I will turn on my computer and a message from yesterday
>> > which
>> > was fine all the sudden has the message area stating the message can't
>> > be
>> > displayed etc.. and then can't be deleted. I bought this computer in
>> > Feb.
>> > and each week or so this happens. I now have like 6 messages I can't
>> > delet
>> > in my inbox. I have tried some of the ideas, but have run across error
>> > messages and such. I don't think I am computer literate enough to do
>> > the
>> > process 100% correct or something. I am a very busy mom and can't
>> > spend
>> > hours a day on this as I have kids needing me all the time. Everytime
>> > I
>> > get
>> > a new message that can't be deleted I waste a couple of hours trying to
>> > repair the problem and get really frustrated..I choose to leave them
>> > there,
>> > but get more frustrated as more collect in my inbox for no reason. The
>> > message is fine one day and then the next day can't be deleted! I sure
>> > hope
>> > there is a solution soon for us who need a simple patch...help!
>> >
>> > "Steve Cochran" wrote:
>> >
>> >> Okay. Its Tools | Options | Advanced | Maintenance.
>> >>
>> >> I was trying to help. You can keep creating user accounts and wait
>> >> for
>> >> MS
>> >> to provide a patch. You probably will create several user accounts
>> >> while
>> >> you wait.
>> >>
>> >> steve
>> >>
>> >> "Gail" <> wrote in message
>> >> news:6800A7C4-49C1-4C0E-B024-...
>> >> > Wiping out the database or reformatting the computer is beyond my
>> >> > confidence
>> >> > level. And not to be a PITA, it's
>> >> > Tools/Options/Advanced/Maintenance
>> >> > butttttt thanks anyway. I'm also fearful of your comment "if they
>> >> > work
>> >> > correctly". Quite frankly...let's return to Outlook OR Microsoft
>> >> > owes
>> >> > us
>> >> > a
>> >> > patch. I've set up a new user account for myself three times so far
>> >> > (since
>> >> > Feb) because of "stuck" email issues and I grow weary about doing it
>> >> > again.
>> >> > Thanks, Gail
>> >> >
>> >> > "Steve Cochran" wrote:
>> >> >
>> >> >> The only solution so far is to wipe out the database or set up a
>> >> >> new
>> >> >> User
>> >> >> as
>> >> >> you did or reformat the computer. So go to
>> >> >> Tools | Options | Maintenance | Advanced | Store Folder to find the
>> >> >> message
>> >> >> store location. Then move everything under that Windows Mail
>> >> >> directory
>> >> >> to
>> >> >> another directory. Then restart WinMail and it will open fresh
>> >> >> with
>> >> >> nothing
>> >> >> in the database. You can then add your accounts and if they work
>> >> >> correctly
>> >> >> then you can use File | Import | Messages and choose WinMail format
>> >> >> and
>> >> >> point to the directory to which you moved the files.
>> >> >>
>> >> >> steve
>> >> >>
>> >> >> "Gail" <> wrote in message
>> >> >> news:B8D2DF49-46C7-4486-A15F-...
>> >> >> > My messages were originally stuck in outbox. Real problem
>> >> >> > because
>> >> >> > you
>> >> >> > couldn't send. Only answer for me was to set up a new user
>> >> >> > identity
>> >> >> > and
>> >> >> > delete my original one. Then everything was fine. Problem: you
>> >> >> > need
>> >> >> > to
>> >> >> > know
>> >> >> > how to export and import your email addresses and folders. If
>> >> >> > you
>> >> >> > don't
>> >> >> > care, then just set yourself up with a new user. It doesn't
>> >> >> > solve
>> >> >> > the
>> >> >> > problem, just navigates around it. BTW I now have five messages
>> >> >> > stuck
>> >> >> > in
>> >> >> > sent which I can't delete. So clearly there is a problem with
>> >> >> > Winmail.
>> >> >> > Where's Microsoft on this issue????
>> >> >> >
>> >> >> > "Frank Saunders, MS-MVP OE/WM" wrote:
>> >> >> >
>> >> >> >> "quitebrucie" <> wrote in
>> >> >> >> message
>> >> >> >> news:3B86552F-6825-44CD-9755-...
>> >> >> >> >
>> >> >> >> >
>> >> >> >> > "Tom Lake" wrote:
>> >> >> >> >
>> >> >> >> >> "Alezito [MS MVP]" <> wrote in message
>> >> >> >> >> news:0911FD92-1B10-47A9-B3E5-...
>> >> >> >> >> > When I want delete, Windows Mail tell me:
>> >> >> >> >> > "An unknown error has occurred"
>> >> >> >> >> >
>> >> >> >> >> > Why I can not delete or copy or move?
>> >> >> >> >>
>> >> >> >> >> You're the MVP. You tell US! 8^)
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >> >> I have a message like that too and none of the suggestions
>> >> >> >> >> has worked for me thus far.
>> >> >> >> >>
>> >> >> >> >> Tom Lake
>> >> >> >> >>
>> >> >> >> >
>> >> >> >> > I have also had this message and cannot find a solution.
>> >> >> >>
>> >> >> >> Did you try marking it as read and then deleting it?
>> >> >> >> That's what I've been doing and so far it has always worked.
>> >> >> >>
>> >> >> >> --
>> >> >> >> Frank Saunders, MS-MVP OE/WM
>> >> >> >> http://www.fjsmjs.com
>> >> >> >> Answer in newsgroup. Don't expect an answer to email.
>> >> >> >>
>> >> >> >>
>> >> >>
>> >>
>>

I just tried this with a message in my Outbox and it didn't work - got the
same error. Sorry! I'd love a solution that doesn't require me to delete and
recreate the user name - I'm concerned about making a mistake that will cause
me to lose my extensive message archives. Looks like I'll have to take the
risk though ...

"Steve Cochran" wrote:

> Someone said go to Edit | Find for the particular folder and then you can
> delete the results of the search that way.
>
> steve
>
> "WarrenK" <> wrote in message
> news:32C90FC0-448E-4AD0-A2EC-...
> > Hi Steve
> >
> > Any updates on your suggestions?
> > Still can't delete one email from my "junk folder" from of all senders,
> > COSTCO.
> >
> > Many thanks
> > Warren
> >
> > "Steve Cochran" wrote:
> >
> >> Get rid of McAfee and don't get Norton, as Gary indicated.
> >>
> >> Then you have to remove your mail account, close and reopen WinMail, and
> >> then add your mail account back again.
> >>
> >> Try this to get rid of the messages you can't delete. Go to View |
> >> Layout
> >> and disable the preview pane. Then highlight the messages and right
> >> click
> >> on the selection and perform a Shift-Delete. If that doesn't delete
> >> them,
> >> then right click on them and choose Move to Folder and see if you can
> >> move
> >> them instead of delete them.
> >>
> >> Otherwise, just ignore them.
> >>
> >> steve
> >>
> >> "mom5" <.> wrote in message
> >> news:769E9E62-FDD5-407B-A56A-...
> >> >I have been reading these posts each time I get a new message I can't
> >> >delete.
> >> > It is weird...I will turn on my computer and a message from yesterday
> >> > which
> >> > was fine all the sudden has the message area stating the message can't
> >> > be
> >> > displayed etc.. and then can't be deleted. I bought this computer in
> >> > Feb.
> >> > and each week or so this happens. I now have like 6 messages I can't
> >> > delet
> >> > in my inbox. I have tried some of the ideas, but have run across error
> >> > messages and such. I don't think I am computer literate enough to do
> >> > the
> >> > process 100% correct or something. I am a very busy mom and can't
> >> > spend
> >> > hours a day on this as I have kids needing me all the time. Everytime
> >> > I
> >> > get
> >> > a new message that can't be deleted I waste a couple of hours trying to
> >> > repair the problem and get really frustrated..I choose to leave them
> >> > there,
> >> > but get more frustrated as more collect in my inbox for no reason. The
> >> > message is fine one day and then the next day can't be deleted! I sure
> >> > hope
> >> > there is a solution soon for us who need a simple patch...help!
> >> >
> >> > "Steve Cochran" wrote:
> >> >
> >> >> Okay. Its Tools | Options | Advanced | Maintenance.
> >> >>
> >> >> I was trying to help. You can keep creating user accounts and wait
> >> >> for
> >> >> MS
> >> >> to provide a patch. You probably will create several user accounts
> >> >> while
> >> >> you wait.
> >> >>
> >> >> steve
> >> >>
> >> >> "Gail" <> wrote in message
> >> >> news:6800A7C4-49C1-4C0E-B024-...
> >> >> > Wiping out the database or reformatting the computer is beyond my
> >> >> > confidence
> >> >> > level. And not to be a PITA, it's
> >> >> > Tools/Options/Advanced/Maintenance
> >> >> > butttttt thanks anyway. I'm also fearful of your comment "if they
> >> >> > work
> >> >> > correctly". Quite frankly...let's return to Outlook OR Microsoft
> >> >> > owes
> >> >> > us
> >> >> > a
> >> >> > patch. I've set up a new user account for myself three times so far
> >> >> > (since
> >> >> > Feb) because of "stuck" email issues and I grow weary about doing it
> >> >> > again.
> >> >> > Thanks, Gail
> >> >> >
> >> >> > "Steve Cochran" wrote:
> >> >> >
> >> >> >> The only solution so far is to wipe out the database or set up a
> >> >> >> new
> >> >> >> User
> >> >> >> as
> >> >> >> you did or reformat the computer. So go to
> >> >> >> Tools | Options | Maintenance | Advanced | Store Folder to find the
> >> >> >> message
> >> >> >> store location. Then move everything under that Windows Mail
> >> >> >> directory
> >> >> >> to
> >> >> >> another directory. Then restart WinMail and it will open fresh
> >> >> >> with
> >> >> >> nothing
> >> >> >> in the database. You can then add your accounts and if they work
> >> >> >> correctly
> >> >> >> then you can use File | Import | Messages and choose WinMail format
> >> >> >> and
> >> >> >> point to the directory to which you moved the files.
> >> >> >>
> >> >> >> steve
> >> >> >>
> >> >> >> "Gail" <> wrote in message
> >> >> >> news:B8D2DF49-46C7-4486-A15F-...
> >> >> >> > My messages were originally stuck in outbox. Real problem
> >> >> >> > because
> >> >> >> > you
> >> >> >> > couldn't send. Only answer for me was to set up a new user
> >> >> >> > identity
> >> >> >> > and
> >> >> >> > delete my original one. Then everything was fine. Problem: you
> >> >> >> > need
> >> >> >> > to
> >> >> >> > know
> >> >> >> > how to export and import your email addresses and folders. If
> >> >> >> > you
> >> >> >> > don't
> >> >> >> > care, then just set yourself up with a new user. It doesn't
> >> >> >> > solve
> >> >> >> > the
> >> >> >> > problem, just navigates around it. BTW I now have five messages
> >> >> >> > stuck
> >> >> >> > in
> >> >> >> > sent which I can't delete. So clearly there is a problem with
> >> >> >> > Winmail.
> >> >> >> > Where's Microsoft on this issue????
> >> >> >> >
> >> >> >> > "Frank Saunders, MS-MVP OE/WM" wrote:
> >> >> >> >
> >> >> >> >> "quitebrucie" <> wrote in
> >> >> >> >> message
> >> >> >> >> news:3B86552F-6825-44CD-9755-...
> >> >> >> >> >
> >> >> >> >> >
> >> >> >> >> > "Tom Lake" wrote:
> >> >> >> >> >
> >> >> >> >> >> "Alezito [MS MVP]" <> wrote in message
> >> >> >> >> >> news:0911FD92-1B10-47A9-B3E5-...
> >> >> >> >> >> > When I want delete, Windows Mail tell me:
> >> >> >> >> >> > "An unknown error has occurred"
> >> >> >> >> >> >
> >> >> >> >> >> > Why I can not delete or copy or move?
> >> >> >> >> >>
> >> >> >> >> >> You're the MVP. You tell US! 8^)
> >> >> >> >> >>
> >> >> >> >> >>
> >> >> >> >> >> I have a message like that too and none of the suggestions
> >> >> >> >> >> has worked for me thus far.
> >> >> >> >> >>
> >> >> >> >> >> Tom Lake
> >> >> >> >> >>
> >> >> >> >> >
> >> >> >> >> > I have also had this message and cannot find a solution.
> >> >> >> >>
> >> >> >> >> Did you try marking it as read and then deleting it?
> >> >> >> >> That's what I've been doing and so far it has always worked.
> >> >> >> >>
> >> >> >> >> --
> >> >> >> >> Frank Saunders, MS-MVP OE/WM
> >> >> >> >> http://www.fjsmjs.com
> >> >> >> >> Answer in newsgroup. Don't expect an answer to email.
> >> >> >> >>
> >> >> >> >>
> >> >> >>
> >> >>
> >>
>

This appears to permanently delete everything in the deleted messages folder.
It would only help if that were where the problem lies I would think. In my
case it is the Outbox, which is the worst place since it blocks all outgoing
mail from being sent.

"Frank Saunders, MS-MVP OE/WM" wrote:

> "WarrenK" <> wrote in message
> news:32C90FC0-448E-4AD0-A2EC-...
> > Hi Steve
> >
> > Any updates on your suggestions?
> > Still can't delete one email from my "junk folder" from of all senders,
> > COSTCO.
>
>
> Some have suggested highlighting the message and pressing Alt, E then Y.
> Haven't had a chance to test it myself.
>
> --
> Frank Saunders, MS-MVP OE/WM
> http://www.fjsmjs.com
> Answer in newsgroup. Don't expect an answer to email.
>
>

It appears that the ones stuck in the Outbox are much harder
to remove than ones stuck in other folders.

You won't lose any messages if you first drag a copy of the
....\AppData\...\Windows Mail directory to somewhere else,
such as to the Desktop or Documents.

Gary VanderMolen

"Graham" <> wrote in message news:A82843AE-3AEC-4588-8944-...
>I just tried this with a message in my Outbox and it didn't work - got the
> same error. Sorry! I'd love a solution that doesn't require me to delete and
> recreate the user name - I'm concerned about making a mistake that will cause
> me to lose my extensive message archives. Looks like I'll have to take the
> risk though ...
>
> "Steve Cochran" wrote:
>
>> Someone said go to Edit | Find for the particular folder and then you can
>> delete the results of the search that way.
>>
>> steve
>>
>> "WarrenK" <> wrote in message
>> news:32C90FC0-448E-4AD0-A2EC-...
>> > Hi Steve
>> >
>> > Any updates on your suggestions?
>> > Still can't delete one email from my "junk folder" from of all senders,
>> > COSTCO.
>> >
>> > Many thanks
>> > Warren
>> >
>> > "Steve Cochran" wrote:
>> >
>> >> Get rid of McAfee and don't get Norton, as Gary indicated.
>> >>
>> >> Then you have to remove your mail account, close and reopen WinMail, and
>> >> then add your mail account back again.
>> >>
>> >> Try this to get rid of the messages you can't delete. Go to View |
>> >> Layout
>> >> and disable the preview pane. Then highlight the messages and right
>> >> click
>> >> on the selection and perform a Shift-Delete. If that doesn't delete
>> >> them,
>> >> then right click on them and choose Move to Folder and see if you can
>> >> move
>> >> them instead of delete them.
>> >>
>> >> Otherwise, just ignore them.
>> >>
>> >> steve
>> >>
>> >> "mom5" <.> wrote in message
>> >> news:769E9E62-FDD5-407B-A56A-...
>> >> >I have been reading these posts each time I get a new message I can't
>> >> >delete.
>> >> > It is weird...I will turn on my computer and a message from yesterday
>> >> > which
>> >> > was fine all the sudden has the message area stating the message can't
>> >> > be
>> >> > displayed etc.. and then can't be deleted. I bought this computer in
>> >> > Feb.
>> >> > and each week or so this happens. I now have like 6 messages I can't
>> >> > delet
>> >> > in my inbox. I have tried some of the ideas, but have run across error
>> >> > messages and such. I don't think I am computer literate enough to do
>> >> > the
>> >> > process 100% correct or something. I am a very busy mom and can't
>> >> > spend
>> >> > hours a day on this as I have kids needing me all the time. Everytime
>> >> > I
>> >> > get
>> >> > a new message that can't be deleted I waste a couple of hours trying to
>> >> > repair the problem and get really frustrated..I choose to leave them
>> >> > there,
>> >> > but get more frustrated as more collect in my inbox for no reason. The
>> >> > message is fine one day and then the next day can't be deleted! I sure
>> >> > hope
>> >> > there is a solution soon for us who need a simple patch...help!
>> >> >
>> >> > "Steve Cochran" wrote:
>> >> >
>> >> >> Okay. Its Tools | Options | Advanced | Maintenance.
>> >> >>
>> >> >> I was trying to help. You can keep creating user accounts and wait
>> >> >> for
>> >> >> MS
>> >> >> to provide a patch. You probably will create several user accounts
>> >> >> while
>> >> >> you wait.
>> >> >>
>> >> >> steve
>> >> >>
>> >> >> "Gail" <> wrote in message
>> >> >> news:6800A7C4-49C1-4C0E-B024-...
>> >> >> > Wiping out the database or reformatting the computer is beyond my
>> >> >> > confidence
>> >> >> > level. And not to be a PITA, it's
>> >> >> > Tools/Options/Advanced/Maintenance
>> >> >> > butttttt thanks anyway. I'm also fearful of your comment "if they
>> >> >> > work
>> >> >> > correctly". Quite frankly...let's return to Outlook OR Microsoft
>> >> >> > owes
>> >> >> > us
>> >> >> > a
>> >> >> > patch. I've set up a new user account for myself three times so far
>> >> >> > (since
>> >> >> > Feb) because of "stuck" email issues and I grow weary about doing it
>> >> >> > again.
>> >> >> > Thanks, Gail
>> >> >> >
>> >> >> > "Steve Cochran" wrote:
>> >> >> >
>> >> >> >> The only solution so far is to wipe out the database or set up a
>> >> >> >> new
>> >> >> >> User
>> >> >> >> as
>> >> >> >> you did or reformat the computer. So go to
>> >> >> >> Tools | Options | Maintenance | Advanced | Store Folder to find the
>> >> >> >> message
>> >> >> >> store location. Then move everything under that Windows Mail
>> >> >> >> directory
>> >> >> >> to
>> >> >> >> another directory. Then restart WinMail and it will open fresh
>> >> >> >> with
>> >> >> >> nothing
>> >> >> >> in the database. You can then add your accounts and if they work
>> >> >> >> correctly
>> >> >> >> then you can use File | Import | Messages and choose WinMail format
>> >> >> >> and
>> >> >> >> point to the directory to which you moved the files.
>> >> >> >>
>> >> >> >> steve
>> >> >> >>
>> >> >> >> "Gail" <> wrote in message
>> >> >> >> news:B8D2DF49-46C7-4486-A15F-...
>> >> >> >> > My messages were originally stuck in outbox. Real problem
>> >> >> >> > because
>> >> >> >> > you
>> >> >> >> > couldn't send. Only answer for me was to set up a new user
>> >> >> >> > identity
>> >> >> >> > and
>> >> >> >> > delete my original one. Then everything was fine. Problem: you
>> >> >> >> > need
>> >> >> >> > to
>> >> >> >> > know
>> >> >> >> > how to export and import your email addresses and folders. If
>> >> >> >> > you
>> >> >> >> > don't
>> >> >> >> > care, then just set yourself up with a new user. It doesn't
>> >> >> >> > solve
>> >> >> >> > the
>> >> >> >> > problem, just navigates around it. BTW I now have five messages
>> >> >> >> > stuck
>> >> >> >> > in
>> >> >> >> > sent which I can't delete. So clearly there is a problem with
>> >> >> >> > Winmail.
>> >> >> >> > Where's Microsoft on this issue????
>> >> >> >> >
>> >> >> >> > "Frank Saunders, MS-MVP OE/WM" wrote:
>> >> >> >> >
>> >> >> >> >> "quitebrucie" <> wrote in
>> >> >> >> >> message
>> >> >> >> >> news:3B86552F-6825-44CD-9755-...
>> >> >> >> >> >
>> >> >> >> >> >
>> >> >> >> >> > "Tom Lake" wrote:
>> >> >> >> >> >
>> >> >> >> >> >> "Alezito [MS MVP]" <> wrote in message
>> >> >> >> >> >> news:0911FD92-1B10-47A9-B3E5-...
>> >> >> >> >> >> > When I want delete, Windows Mail tell me:
>> >> >> >> >> >> > "An unknown error has occurred"
>> >> >> >> >> >> >
>> >> >> >> >> >> > Why I can not delete or copy or move?
>> >> >> >> >> >>
>> >> >> >> >> >> You're the MVP. You tell US! 8^)
>> >> >> >> >> >>
>> >> >> >> >> >>
>> >> >> >> >> >> I have a message like that too and none of the suggestions
>> >> >> >> >> >> has worked for me thus far.
>> >> >> >> >> >>
>> >> >> >> >> >> Tom Lake
>> >> >> >> >> >>
>> >> >> >> >> >
>> >> >> >> >> > I have also had this message and cannot find a solution.
>> >> >> >> >>
>> >> >> >> >> Did you try marking it as read and then deleting it?
>> >> >> >> >> That's what I've been doing and so far it has always worked.
>> >> >> >> >>
>> >> >> >> >> --
>> >> >> >> >> Frank Saunders, MS-MVP OE/WM
>> >> >> >> >> http://www.fjsmjs.com
>> >> >> >> >> Answer in newsgroup. Don't expect an answer to email.
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >>
>> >> >>
>> >>
>>

This is the first time that I have received this message. I tried to mark it
as Read and then tried to delete but it still won't let me delete. Any other
suggestions? Thanks.
--
Marie Putrelo


"Frank Saunders, MS-MVP OE/WM" wrote:

> "quitebrucie" <> wrote in message
> news:3B86552F-6825-44CD-9755-...
> >
> >
> > "Tom Lake" wrote:
> >
> >> "Alezito [MS MVP]" <> wrote in message
> >> news:0911FD92-1B10-47A9-B3E5-...
> >> > When I want delete, Windows Mail tell me:
> >> > "An unknown error has occurred"
> >> >
> >> > Why I can not delete or copy or move?
> >>
> >> You're the MVP. You tell US! 8^)
> >>
> >>
> >> I have a message like that too and none of the suggestions
> >> has worked for me thus far.
> >>
> >> Tom Lake
> >>
> >
> > I have also had this message and cannot find a solution.
>
> Did you try marking it as read and then deleting it?
> That's what I've been doing and so far it has always worked.
>
> --
> Frank Saunders, MS-MVP OE/WM
> http://www.fjsmjs.com
> Answer in newsgroup. Don't expect an answer to email.
>
>

Try 'hide read emails', it worked for me.

"Alezito [MS MVP]" wrote:

> When I want delete, Windows Mail tell me:
> "An unknown error has occurred"
>
> Why I can not delete or copy or move?
>
> Thanks !
>
> --
> Alezito
> Microsoft MVP Windows - Shell/User
> Windows Vista Ultimate 64bit
> PC-cillin 15.3 Beta Program
> http://extended64.com/
> http://channel9.msdn.com/
> http://www.dts-l.org
> http://hive.net/
>
>
>