can't do anything with Automatic Updates

Alright so heres the problem, I can go on the page and i can get all my
updates and they all download just fine, but I have to do it manually from
the web page, when I go into windows updates on my computer and try to click
on update automatically i can't, I can't do anything with it, it's like it's
disabled I can't click on anything. how do I fix this problem??

Hi newb, not much to really go on - perhaps try (ignore the title)
Updates are not installed successfully from Windows Update, from Microsoft Update, or by
using Automatic Updates after you repair a Windows XP installation
http://support.microsoft.com/kb/943144

--
====================================
TaurArian [MVP] 2005-2008 - Australia
====================================
How to ask a question: http://support.microsoft.com/kb/555375
http://taurarian.mvps.org/index.htm
Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"newb" <> wrote in message
news:0613AC85-A183-4A64-A7A3-...
| Alright so heres the problem, I can go on the page and i can get all my
| updates and they all download just fine, but I have to do it manually from
| the web page, when I go into windows updates on my computer and try to click
| on update automatically i can't, I can't do anything with it, it's like it's
| disabled I can't click on anything. how do I fix this problem??

like i said though the updates are installing successfully, the probolem is
that i'm the only user on the computer I'm the administrator and the windows
updates window is all greyed out as if I wasn't an administrator, how do I
let the application know that I am the administrator

"TaurArian" wrote:

> Hi newb, not much to really go on - perhaps try (ignore the title)
> Updates are not installed successfully from Windows Update, from Microsoft Update, or by
> using Automatic Updates after you repair a Windows XP installation
> http://support.microsoft.com/kb/943144
>
> --
> ====================================
> TaurArian [MVP] 2005-2008 - Australia
> ====================================
> How to ask a question: http://support.microsoft.com/kb/555375
> http://taurarian.mvps.org/index.htm
> Emails will not be acknowledged - please post to the newsgroup so all may benefit.
>
>
> "newb" <> wrote in message
> news:0613AC85-A183-4A64-A7A3-...
> | Alright so heres the problem, I can go on the page and i can get all my
> | updates and they all download just fine, but I have to do it manually from
> | the web page, when I go into windows updates on my computer and try to click
> | on update automatically i can't, I can't do anything with it, it's like it's
> | disabled I can't click on anything. how do I fix this problem??
>
>
>

1. Check the Service Manager for "Automatic Update" service
Click Start, select Run and type: Services.msc
Press Enter
Locate the - "Automatic Update"
Make sure the service is not disabled and started.

2. If the service is disabled and cannot be started:

Go to START, Select RUN
Type: regsvr32 wuaueng.dll
Press Ok

3. If all else fails:-

Windows Update Greyed Out - Restore (Line 179)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Automatic Updates options are grayed out?:
http://windowsxp.mvps.org/aupolicy.htm


--
====================================
TaurArian [MVP] 2005-2008 - Australia
====================================
How to ask a question: http://support.microsoft.com/kb/555375
http://taurarian.mvps.org/index.htm
Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"newb" <> wrote in message
news:7B9F2222-D419-4E92-9483-...
| like i said though the updates are installing successfully, the probolem is
| that i'm the only user on the computer I'm the administrator and the windows
| updates window is all greyed out as if I wasn't an administrator, how do I
| let the application know that I am the administrator
|
| "TaurArian" wrote:
|
| > Hi newb, not much to really go on - perhaps try (ignore the title)
| > Updates are not installed successfully from Windows Update, from Microsoft Update, or
by
| > using Automatic Updates after you repair a Windows XP installation
| > http://support.microsoft.com/kb/943144
| >
| > --
| > ====================================
| > TaurArian [MVP] 2005-2008 - Australia
| > ====================================
| > How to ask a question: http://support.microsoft.com/kb/555375
| > http://taurarian.mvps.org/index.htm
| > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
| >
| >
| > "newb" <> wrote in message
| > news:0613AC85-A183-4A64-A7A3-...
| > | Alright so heres the problem, I can go on the page and i can get all my
| > | updates and they all download just fine, but I have to do it manually from
| > | the web page, when I go into windows updates on my computer and try to click
| > | on update automatically i can't, I can't do anything with it, it's like it's
| > | disabled I can't click on anything. how do I fix this problem??
| >
| >
| >

This error is most likely caused by one of the following conditions:

1. The Windows Update Temporary folder is corrupted.
2. Windows Update Agent 3.0 is not installed properly.

We can perform the following steps to troubleshoot this issue. After trying
each suggestion, please go to the Windows Update site to check the result.
Thanks for your cooperation.

NOTE: Some third party programs can also affect the Windows Update service.
If you are running any third party applications such as Spyblocker, Internet
or web accelerators (programs designed to boost the speed of the Internet
connection), security or anti-virus programs (Norton, McAfee, etc.), I
recommend we temporarily disable or shut them down and then try accessing the
Windows Update site later. Please be sure to enable them again after
completing the update process.

Suggestion 1: Clean up Windows Update temporary folder
===========================================
1. Click Start, Run, type: cmd and press Enter. Please run the following
command in the open window.

Net stop WuAuServ

2. Click Start, Run, type: %windir% and press Enter.
3. In the open folder, rename the folder SoftwareDistribution to Sdold.
4. Click Start, Run, type: cmd and press Enter. Please run the following
command in the open window.

Net start WuAuServ

Suggestion 2: Reinstall Windows Update Agent 3.0
======================================
1. Visit the following link and download Windows Update Agent 3.0 to the C:\
(Choose Save, click My Computer on left panel, Click C:\, Click Open and
Click Save)

http://download.windowsupdate.com/Wi...gent30-x86.exe

2. Click Start, Click Run and copy the following command to the panel:

C:\WindowsUpdateAgent30-x86.exe /wuforce

Note: There is a space between "C:\WindowsUpdateAgent30-x86.exe" and
"/wuforce".

Best Regards,

Calven

Calven wrote:

> This error is most likely caused by one of the following conditions:
>
> 1. The Windows Update Temporary folder is corrupted.
> 2. Windows Update Agent 3.0 is not installed properly.
>
<snipped due to inaccuracy>

Sorry Calven, that answer is just plain WRONG. The greying out of
Automatic Updates setting has nothing to do with 1 nor 2.
Do you have a 3 or 4 to post instead ?


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

Deaar MowGreen,

Thanks for your reply.

From the case log, I understand all updates can be downloaded fine. But
failed to be installed.

I also have another suggestion:

Manually download and install Windows Installer 3.1.
==================================

Windows Installer 3.1 Redistributable (v2
http://www.microsoft.com/downloads/d...DisplayLang=en

Note: choose "WindowsInstaller-KB893803-v2-x86.exe"

Best Regards,

calven

The OP followed up the original post with this, Calven:

> like i said though the updates are installing successfully, the probolem is
> that i'm the only user on the computer I'm the administrator and the windows
> updates window is all greyed out as if I wasn't an administrator, how do I
> let the application know that I am the administrator

What you suggested has nothing to do with the greying out of AU's settings.

Automatic Updates options are greyed out?
http://windowsxp.mvps.org/aupolicy.htm

Are you working for MS, Calven ?


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Calven wrote:

> Deaar MowGreen,
>
> Thanks for your reply.
>
> From the case log, I understand all updates can be downloaded fine. But
> failed to be installed.
>
> I also have another suggestion:
>
> Manually download and install Windows Installer 3.1.
> ==================================
>
> Windows Installer 3.1 Redistributable (v2)
> http://www.microsoft.com/downloads/d...DisplayLang=en
>
> Note: choose "WindowsInstaller-KB893803-v2-x86.exe"
>
> Best Regards,
>
> calven
>
>

I'm also interested in Calven's posting and especially his/her reply to you Mow.
K

--
====================================
TaurArian [MVP] 2005-2008 - Australia
====================================
How to ask a question: http://support.microsoft.com/kb/555375
http://taurarian.mvps.org/index.htm
Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"MowGreen [MVP]" <> wrote in message
news:...
| The OP followed up the original post with this, Calven:
|
| > like i said though the updates are installing successfully, the probolem is
| > that i'm the only user on the computer I'm the administrator and the windows
| > updates window is all greyed out as if I wasn't an administrator, how do I
| > let the application know that I am the administrator
|
| What you suggested has nothing to do with the greying out of AU's settings.
|
| Automatic Updates options are greyed out?
| http://windowsxp.mvps.org/aupolicy.htm
|
| Are you working for MS, Calven ?
|
|
| MowGreen [MVP 2003-2008]
| ===============
| *-343-* FDNY
| Never Forgotten
| ===============
|
|
|
| Calven wrote:
|
| > Deaar MowGreen,
| >
| > Thanks for your reply.
| >
| > From the case log, I understand all updates can be downloaded fine. But
| > failed to be installed.
| >
| > I also have another suggestion:
| >
| > Manually download and install Windows Installer 3.1.
| > ==================================
| >
| > Windows Installer 3.1 Redistributable (v2)
| >
http://www.microsoft.com/downloads/d...DisplayLang=en
| >
| > Note: choose "WindowsInstaller-KB893803-v2-x86.exe"
| >
| > Best Regards,
| >
| > calven
| >
| >

Hi all,

Please perform the following steps:

================================
1. Please click "Start", Click "Control Panel".
2. Click "User Accounts". (If we have installed Outlook or other software,
there will be several Control Panel icon. please choose/click "User Accounts"
again)
3. In the "User Accounts" Window, there are local users listed. The account
type (Administrator or not) is listed under your user name.

Best Regards,

Calven