Can't do windows update

Hi I'm Ramon Algarin:

I have eMachine T5010 with Windows XP service pack 2 and when I try to go to
windows update site it sends me to a google page. I can surf in internet but
can't do the update. I need some help, please...

griffos wrote:
> when I try to go to the update site it sends me to a google page.
> I tried to upgrade IE to IE8 and it wont let me.
> I am using XP Media centre edition with service pack 3.

Shenan Stanley wrote:
> Check your DNS settings - of course you'll need to know the proper
> ones - although if you are connected to high-speed Internet of any
> type/have a NAT router - you are likely using DHCP and the DNS
> settings should be set to obtain from your DHCP server.
>
> Check your HOSTS file - could be you are being redirected by an
> entry in that file.
> http://www.mvps.org/winhelp2002/hostsfaq.htm#Editor
>
> Otherwise...
>
> - Get specific with the Windows version...
>
> Start button --> RUN --> type in:
> winver
> --> Click OK.
>
> The picture at the top of the window that opens will give you the
> general (Operating System name) while the line starting with the
> word "version" will give you the rest of the story. Post both in
> response to this message verbatim. ;-)
>
> - Run a couple of antispyware scans
> Download, install, run, update and perform a full scan
> (separately) with the following two applications (freeware
> versions are the ones to use for this):
>
> SuperAntiSpyware
> http://www.superantispyware.com/
>
> MalwareBytes
> http://www.malwarebytes.com/
>
> After performing a full scan with one and then the other and
> removing whatever they both find completely, you may
> uninstall these products,if you wish.
>
> - Disk Cleanup
>
> How to use Disk Cleanup
> http://support.microsoft.com/kb/310312
>
> - CHKDSK
>
> How to scan your disks for errors
> http://support.microsoft.com/kb/315265
>
> - Defragment
>
> How to Defragment your hard drives
> http://support.microsoft.com/kb/314848
>
> - Cleanup/update the update system
>
> Reboot.
>
> Start button --> RUN and type in:
> %SystemRoot%\system32\net stop wuauserv
> --> Click OK.
>
> Start button --> RUN and type in:
> %SystemRoot%\system32\regsvr32 %SystemRoot%\system32\wups2.dll
> --> Click OK.
>
> Start button --> RUN and type in:
> %SystemRoot%\system32\net start wuauserv
> --> Click OK.
>
> Download the latest version of the Windows Update agent from here
> (x86): http://go.microsoft.com/fwlink/?LinkID=91237
> ... and save it to the root of your C:\ drive. After saving it to
> the root of the C:\ drive, do the following:
>
> Close all Internet Explorer windows and other applications.
>
> Start button --> RUN and type in:
> %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
> --> Click OK.
>
> (If asked, select "Run.) --> Click on NEXT --> Select "I agree" and
> click on NEXT --> When it finishes installing, click on "Finish"...
>
> Reboot.
>
> Download/Install the latest Windows Installer (for your OS):
> ( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
> http://www.microsoft.com/downloadS/d...displaylang=en
>
> Reboot.
>
> Log on as an user with administrative rights and open Internet
> Explorer and visit http://windowsupdate.microsoft.com/ and select
> to do a CUSTOM scan... (Every time you are about to click on
> something while at these web pages - first press and hold down the
> CTRL key while you click on it. You can release the CTRL key after
> clicking each time.)
>
> Once the scan is done, select just _ONE_ of the high priority
> updates (deselect any others) and install it.
>
> Reboot again.
>
> If it did work - try the web page again - selecting no more than
> 3-5 at a time.
>
> The Optional Software updates are generally safe - although I
> recommend against the "Windows Search" one and anything having to
> do with "Office Live". I would completely avoid the Optional
> Hardware updates.
>
> Come back - let us know if that worked.
> ... Really - come back and let everyone know if that worked.
>
>
> ** If it seemed to have failed, do this: **
>
> Check the staus of these two services:
> - Automatic Updates
> - Background Intelligent Transfer Service
>
> Click Start, click Run, type services.msc, and then click OK. In
> the list of services, find those two, right click on them one at a
> time and choose properties. In the Startup type list, what is each
> of them set to?
>
> Report that here.
>
> Then:
>
> Click Start, and then click Run.
> In the Open box, type: %windir%\windowsupdate.log
> and then click OK.
>
> Scroll down towards the bottom for the latest entries to locate any
> error code(s) or explanation as to why the page cannot be displayed.
>
> You can copy/paste the last 50 or so lines here...
>
> How to read the Windowsupdate.log file:
> http://support.microsoft.com/kb/902093
>
> PLEASE - come back - let everyone know what worked and what didn't.
> Your question is archived indefintely - so if it helped, say so -
> then others who search for their answer might benefit from your
> issue in the future (or even you might need it again.)

Ramon Algarin wrote:
> I have eMachine T5010 with Windows XP service pack 2 and when I try
> to go to windows update site it sends me to a google page. I can
> surf in internet but can't do the update. I need some help,
> please...

You replied to a response to a post asking for help with a list of things to
try...
(And changed the subject line...)

http://groups.google.com/group/micro...8fafb533eddb9d

Did you do any of those things?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html