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can't download service pack 2 xp

 
 
michel meyer
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      09-17-2004
When I tried to download the new Windows XP Service Pack
2, an error message came up and it reads:

Error number: 0x80244001

Windows Update has encountered an error and cannot
display the requested page. You may find the following
resources helpful in resolving the problem:

I searched the troubleshooting page and my error number
is not listed there. Please help! thanks.




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Torgeir Bakken \(MVP\)
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      09-17-2004
michel meyer wrote:

> When I tried to download the new Windows XP Service Pack
> 2, an error message came up and it reads:
>
> Error number: 0x80244001
>
> Windows Update has encountered an error and cannot
> display the requested page. You may find the following
> resources helpful in resolving the problem:
>
> I searched the troubleshooting page and my error number
> is not listed there. Please help! thanks.

Hi

The 0x80244001 error is most likely a MSXML installation problem.


Register MSXML3.dll and see if it helps:

1. Click Start.

2. Choose Run.

3. In the Run box, type (or copy/paste from this post)

%windir%\system32\regsvr32.exe %windir%\system32\MSXML3.dll

(note the space there in the middle)

4. Click OK.


If that didn't help, try this:

Unless you have installed Windows XP SP2, download and install
Microsoft XML Parser (MSXML) 3.0 Service Pack 4 (SP4) and see if
it helps.

In the link below, set the correct language for your OS and press the
Go button (in the upper right corner). Then download and run the
msxml3xxx.msi file found at the bottom of Web page (msxml3usa.msi
for English OS).

http://www.microsoft.com/downloads/d...DisplayLang=en


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx
 
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pmpkn219
Guest
Posts: n/a

 
      09-17-2004
My Automatic Update couldn't install XP Service Pack 2 and it didn't work
when I manually went to the MS update page either. It gives me Error Code:
80070005, also not found in the Troubleshooting section. This is after it
tried downloading and installing for about 3.5 hours. Should I try the below
advice, or would it wreak havoc/make things worse if I did?
My network's been inundated with viruses lately and anything (beyond
anti-virus & spyware software) that could help my machine avoid being
infected would be great to have.

"Torgeir Bakken (MVP)" wrote:

> michel meyer wrote:
>
> > When I tried to download the new Windows XP Service Pack
> > 2, an error message came up and it reads:
> >
> > Error number: 0x80244001
> >
> > Windows Update has encountered an error and cannot
> > display the requested page. You may find the following
> > resources helpful in resolving the problem:
> >
> > I searched the troubleshooting page and my error number
> > is not listed there. Please help! thanks.

> Hi
>
> The 0x80244001 error is most likely a MSXML installation problem.
>
>
> Register MSXML3.dll and see if it helps:
>
> 1. Click Start.
>
> 2. Choose Run.
>
> 3. In the Run box, type (or copy/paste from this post)
>
> %windir%\system32\regsvr32.exe %windir%\system32\MSXML3.dll
>
> (note the space there in the middle)
>
> 4. Click OK.
>
>
> If that didn't help, try this:
>
> Unless you have installed Windows XP SP2, download and install
> Microsoft XML Parser (MSXML) 3.0 Service Pack 4 (SP4) and see if
> it helps.
>
> In the link below, set the correct language for your OS and press the
> Go button (in the upper right corner). Then download and run the
> msxml3xxx.msi file found at the bottom of Web page (msxml3usa.msi
> for English OS).
>
> http://www.microsoft.com/downloads/d...DisplayLang=en
>
>
> --
> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> Administration scripting examples and an ONLINE version of
> the 1328 page Scripting Guide:
> http://www.microsoft.com/technet/scr...r/default.mspx
>

 
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Torgeir Bakken \(MVP\)
Guest
Posts: n/a

 
      09-17-2004
pmpkn219 wrote:

> My Automatic Update couldn't install XP Service Pack 2 and it didn't work
> when I manually went to the MS update page either. It gives me Error Code:
> 80070005, also not found in the Troubleshooting section. This is after it
> tried downloading and installing for about 3.5 hours. Should I try the below
> advice, or would it wreak havoc/make things worse if I did?
> My network's been inundated with viruses lately and anything (beyond
> anti-virus & spyware software) that could help my machine avoid being
> infected would be great to have.

Hi

Try the steps in this trouble shooting article::

This error message may occur if you have insufficient permissions to
the Windows Update registry keys. The WindowsUpdate.log file will also
read errors 0x80070005 and 0x80080005.
http://v5.windowsupdate.microsoft.co...cleid=13&ln=en


If that doesn't work, a log file you can check for any clues
or error messages:

%windir%\WindowsUpdate.log

(%windir% is typically C:\Windows)


Before installing SP2, you should take a look at the
following sites:

What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/s...hattoknow.mspx

How to successfully install Windows XP Service Pack 2.
http://www.fixyourwindows.com/winxpsp2install.htm

Service Pack Installation Checklist
http://www3.telus.net/dandemar/spackins.htm


Please take a look at this Microsoft knowledge base article as well:

Windows XP Service Pack 2 is not available to install from Windows
Update and is not offered by Automatic Updates
http://support.microsoft.com/?kbid=885627

*Important* part from the link above:

If you have T.V. Media from Total Velocity Corporation installed, or
your processor is a Intel P4 Prescott with C-0 stepping, you should
not install SP2.

Intel P4 Prescott processors came out February 2004, so if your
computer is older than that, this is not an issue for you. Also, if
you have a Dell, IBM or HP, this is not an issue.

If you suspect/know you have an Intel P4 Prescott processor, take a
look at the two following Web sites for what you need to do/have to
be able to install SP2 on the computer:

http://forum.aumha.org/viewtopic.php?t=7447
http://cquirke.mvps.org/sp2intel.htm

Newsflash:

Microsoft have now released a fix for the problem where SP2 fails to
boot after installing it in a PC with the Prescott or a Celeron D CPU
(or fails to install in the case of slipstreamed cds). The problem is
described here:

http://go.microsoft.com/fwlink/?linkid=34535

and the download for the fix is available here (install it before you
install SP2):

http://www.microsoft.com/downloads/d...DisplayLang=en


Also, if you have a Dell Dell Inspiron 1150 or 2650, you might get a
slow running system after installing SP2, take a look at this thread
for more on this:
http://groups.google.com/groups?thre...ws.prodigy.com




--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx
 
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