Can't download updates (windows update error 80246008)

Haven't been able to install updates since 9/10, everytime I try to download
the progress bar stays at zero percent gives me error 80246008. Even with
Windows Defender updates I get this error. BITS is working fine, I tried
downloading the repair tool for it. I am running SP1. I've tried every
method I've found online to no avail.

Windows Update error 80246008
http://windowshelp.microsoft.com/Win...fb2fd1033.mspx

You may receive an error message that contains the "0x8DDD0018" code or the
"0x80246008" code when you try to download updates from the Microsoft
Windows Update Web site or from the Microsoft Update Web site
http://support.microsoft.com/kb/910337

Error message when you search for available updates on the Windows Update
Web site or on the Microsoft Update Web site: "0x80246008"
http://support.microsoft.com/kb/956706

An update is available to fix a Background Intelligent Transfer Service
(BITS) crash on a Windows Vista-based computer
http://support.microsoft.com/kb/940520


--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"D89Don" <> wrote in message
news:66F63FB3-B437-4B05-AD9E-...
> Haven't been able to install updates since 9/10, everytime I try to
> download
> the progress bar stays at zero percent gives me error 80246008. Even with
> Windows Defender updates I get this error. BITS is working fine, I tried
> downloading the repair tool for it. I am running SP1. I've tried every
> method I've found online to no avail.

Like I said, BITS is not the problem. BITS works fine on my system. Here is
a screen of what I get after enabling BITS.
http://xs231.xs.to/xs231/08402/error555.jpg

"TaurArian" wrote:

> Windows Update error 80246008
> http://windowshelp.microsoft.com/Win...fb2fd1033.mspx
>
> You may receive an error message that contains the "0x8DDD0018" code or the
> "0x80246008" code when you try to download updates from the Microsoft
> Windows Update Web site or from the Microsoft Update Web site
> http://support.microsoft.com/kb/910337
>
> Error message when you search for available updates on the Windows Update
> Web site or on the Microsoft Update Web site: "0x80246008"
> http://support.microsoft.com/kb/956706
>
> An update is available to fix a Background Intelligent Transfer Service
> (BITS) crash on a Windows Vista-based computer
> http://support.microsoft.com/kb/940520
>
>
> --
>
> TaurArian [MVP] 2005-2009 - Update Services
> http://taurarian.mvps.org
> ======================================
> How to ask a question: http://support.microsoft.com/kb/555375
> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
>
>
> "D89Don" <> wrote in message
> news:66F63FB3-B437-4B05-AD9E-...
> > Haven't been able to install updates since 9/10, everytime I try to
> > download
> > the progress bar stays at zero percent gives me error 80246008. Even with
> > Windows Defender updates I get this error. BITS is working fine, I tried
> > downloading the repair tool for it. I am running SP1. I've tried every
> > method I've found online to no avail.
>
>
>

> ...I am running SP1

Please state your full Windows version (e.g., WinXP SP1; Vista SP1).

Did you read and work your way through
http://support.microsoft.com/kb/910337 ??

If you're running Vista SP1:

Did you install it manually or via Windows Update?

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)? Were any of these applications running in the background when you
installed Vista SP1?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

D89Don wrote:
> Like I said, BITS is not the problem. BITS works fine on my system. Here
> is
> a screen of what I get after enabling BITS.
> http://xs231.xs.to/xs231/08402/error555.jpg
>
> "TaurArian" wrote:
>> Windows Update error 80246008
>> http://windowshelp.microsoft.com/Win...fb2fd1033.mspx
>>
>> You may receive an error message that contains the "0x8DDD0018" code or
>> the
>> "0x80246008" code when you try to download updates from the Microsoft
>> Windows Update Web site or from the Microsoft Update Web site
>> http://support.microsoft.com/kb/910337
>>
>> Error message when you search for available updates on the Windows Update
>> Web site or on the Microsoft Update Web site: "0x80246008"
>> http://support.microsoft.com/kb/956706
>>
>> An update is available to fix a Background Intelligent Transfer Service
>> (BITS) crash on a Windows Vista-based computer
>> http://support.microsoft.com/kb/940520
>>
>> "D89Don" <> wrote in message
>> news:66F63FB3-B437-4B05-AD9E-...
>>> Haven't been able to install updates since 9/10, everytime I try to
>>> download
>>> the progress bar stays at zero percent gives me error 80246008. Even
>>> with
>>> Windows Defender updates I get this error. BITS is working fine, I tried
>>> downloading the repair tool for it. I am running SP1. I've tried every
>>> method I've found online to no avail.

According to your .jpg, BITS started and then stopped.

BITS is required for WU.

You say BITS is not a problem on your computer, so start BITS and then try
WU again.

--
--------------------------------
TaurArian [MVP] 2005-2009
Update Services
http://taurarian.mvps.org


"D89Don" wrote:

> Like I said, BITS is not the problem. BITS works fine on my system. Here is
> a screen of what I get after enabling BITS.
> http://xs231.xs.to/xs231/08402/error555.jpg
>
> "TaurArian" wrote:
>
> > Windows Update error 80246008
> > http://windowshelp.microsoft.com/Win...fb2fd1033.mspx
> >
> > You may receive an error message that contains the "0x8DDD0018" code or the
> > "0x80246008" code when you try to download updates from the Microsoft
> > Windows Update Web site or from the Microsoft Update Web site
> > http://support.microsoft.com/kb/910337
> >
> > Error message when you search for available updates on the Windows Update
> > Web site or on the Microsoft Update Web site: "0x80246008"
> > http://support.microsoft.com/kb/956706
> >
> > An update is available to fix a Background Intelligent Transfer Service
> > (BITS) crash on a Windows Vista-based computer
> > http://support.microsoft.com/kb/940520
> >
> >
> > --
> >
> > TaurArian [MVP] 2005-2009 - Update Services
> > http://taurarian.mvps.org
> > ======================================
> > How to ask a question: http://support.microsoft.com/kb/555375
> > Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
> >
> >
> > "D89Don" <> wrote in message
> > news:66F63FB3-B437-4B05-AD9E-...
> > > Haven't been able to install updates since 9/10, everytime I try to
> > > download
> > > the progress bar stays at zero percent gives me error 80246008. Even with
> > > Windows Defender updates I get this error. BITS is working fine, I tried
> > > downloading the repair tool for it. I am running SP1. I've tried every
> > > method I've found online to no avail.
> >
> >
> >

[whores, culture, etc.]

TaurArian wrote:
> According to your .jpg, BITS started and then stopped.
>
> BITS is required for WU.
>
> You say BITS is not a problem on your computer, so start BITS and then try
> WU again.
>
>
>> Like I said, BITS is not the problem. BITS works fine on my system. Here
>> is a screen of what I get after enabling BITS.
>> http://xs231.xs.to/xs231/08402/error555.jpg
>>
>> "TaurArian" wrote:
>>
>>> Windows Update error 80246008
>>> http://windowshelp.microsoft.com/Win...fb2fd1033.mspx
>>>
>>> You may receive an error message that contains the "0x8DDD0018" code or
>>> the "0x80246008" code when you try to download updates from the
>>> Microsoft
>>> Windows Update Web site or from the Microsoft Update Web site
>>> http://support.microsoft.com/kb/910337
>>>
>>> Error message when you search for available updates on the Windows
>>> Update
>>> Web site or on the Microsoft Update Web site: "0x80246008"
>>> http://support.microsoft.com/kb/956706
>>>
>>> An update is available to fix a Background Intelligent Transfer Service
>>> (BITS) crash on a Windows Vista-based computer
>>> http://support.microsoft.com/kb/940520
>>>
>>>
>>> --
>>>
>>> TaurArian [MVP] 2005-2009 - Update Services
>>> http://taurarian.mvps.org
>>> ======================================
>>> How to ask a question: http://support.microsoft.com/kb/555375
>>> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
>>>
>>>
>>> "D89Don" <> wrote in message
>>> news:66F63FB3-B437-4B05-AD9E-...
>>>> Haven't been able to install updates since 9/10, everytime I try to
>>>> download
>>>> the progress bar stays at zero percent gives me error 80246008. Even
>>>> with
>>>> Windows Defender updates I get this error. BITS is working fine, I
>>>> tried
>>>> downloading the repair tool for it. I am running SP1. I've tried every
>>>> method I've found online to no avail.

I'm running Vista SP1, I installed it manually. The only other anti-virus
software I have is Trend Micro PC-cillin internet security, it runs only with
real-time protection on, not with the firewall, I always keep the Windows
firewall on. The Trend Micro was running in the background when I installed
SP1.

I have worked my way through http://support.microsoft.com/kb/910337, however
I do not get any of the same error messages shown on that page. Whenever I
start BITS, I get the error message saying it started then stopped.

"PA Bear [MS MVP]" wrote:

> > ...I am running SP1
>
> Please state your full Windows version (e.g., WinXP SP1; Vista SP1).
>
> Did you read and work your way through
> http://support.microsoft.com/kb/910337 ??
>
> If you're running Vista SP1:
>
> Did you install it manually or via Windows Update?
>
> What anti-virus application or security suite is installed? What
> anti-spyware applications (other than Defender)? What third-party firewall
> (if any)? Were any of these applications running in the background when you
> installed Vista SP1?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> D89Don wrote:
> > Like I said, BITS is not the problem. BITS works fine on my system. Here
> > is
> > a screen of what I get after enabling BITS.
> > http://xs231.xs.to/xs231/08402/error555.jpg
> >
> > "TaurArian" wrote:
> >> Windows Update error 80246008
> >> http://windowshelp.microsoft.com/Win...fb2fd1033.mspx
> >>
> >> You may receive an error message that contains the "0x8DDD0018" code or
> >> the
> >> "0x80246008" code when you try to download updates from the Microsoft
> >> Windows Update Web site or from the Microsoft Update Web site
> >> http://support.microsoft.com/kb/910337
> >>
> >> Error message when you search for available updates on the Windows Update
> >> Web site or on the Microsoft Update Web site: "0x80246008"
> >> http://support.microsoft.com/kb/956706
> >>
> >> An update is available to fix a Background Intelligent Transfer Service
> >> (BITS) crash on a Windows Vista-based computer
> >> http://support.microsoft.com/kb/940520
> >>
> >> "D89Don" <> wrote in message
> >> news:66F63FB3-B437-4B05-AD9E-...
> >>> Haven't been able to install updates since 9/10, everytime I try to
> >>> download
> >>> the progress bar stays at zero percent gives me error 80246008. Even
> >>> with
> >>> Windows Defender updates I get this error. BITS is working fine, I tried
> >>> downloading the repair tool for it. I am running SP1. I've tried every
> >>> method I've found online to no avail.
>
>

I'm running Vista SP1, I installed it manually. The only other anti-virus
software I have is Trend Micro PC-cillin internet security, it runs only with
real-time protection on, not with the firewall, I always keep the Windows
firewall on. The Trend Micro was running in the background when I installed
SP1.

I have worked my way through http://support.microsoft.com/kb/910337, however
I do not get any of the same error messages shown on that page. Whenever I
start BITS, I get the error message saying it started then stopped.

"PA Bear [MS MVP]" wrote:

> [whores, culture, etc.]
>
> TaurArian wrote:
> > According to your .jpg, BITS started and then stopped.
> >
> > BITS is required for WU.
> >
> > You say BITS is not a problem on your computer, so start BITS and then try
> > WU again.
> >
> >
> >> Like I said, BITS is not the problem. BITS works fine on my system. Here
> >> is a screen of what I get after enabling BITS.
> >> http://xs231.xs.to/xs231/08402/error555.jpg
> >>
> >> "TaurArian" wrote:
> >>
> >>> Windows Update error 80246008
> >>> http://windowshelp.microsoft.com/Win...fb2fd1033.mspx
> >>>
> >>> You may receive an error message that contains the "0x8DDD0018" code or
> >>> the "0x80246008" code when you try to download updates from the
> >>> Microsoft
> >>> Windows Update Web site or from the Microsoft Update Web site
> >>> http://support.microsoft.com/kb/910337
> >>>
> >>> Error message when you search for available updates on the Windows
> >>> Update
> >>> Web site or on the Microsoft Update Web site: "0x80246008"
> >>> http://support.microsoft.com/kb/956706
> >>>
> >>> An update is available to fix a Background Intelligent Transfer Service
> >>> (BITS) crash on a Windows Vista-based computer
> >>> http://support.microsoft.com/kb/940520
> >>>
> >>>
> >>> --
> >>>
> >>> TaurArian [MVP] 2005-2009 - Update Services
> >>> http://taurarian.mvps.org
> >>> ======================================
> >>> How to ask a question: http://support.microsoft.com/kb/555375
> >>> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
> >>>
> >>>
> >>> "D89Don" <> wrote in message
> >>> news:66F63FB3-B437-4B05-AD9E-...
> >>>> Haven't been able to install updates since 9/10, everytime I try to
> >>>> download
> >>>> the progress bar stays at zero percent gives me error 80246008. Even
> >>>> with
> >>>> Windows Defender updates I get this error. BITS is working fine, I
> >>>> tried
> >>>> downloading the repair tool for it. I am running SP1. I've tried every
> >>>> method I've found online to no avail.
>

I would not have installed Vista SP1 manually unless and until it was
offered by Windows Update.

In any event, I would have disabled Trend Micro anti-virus (and
anti-spyware) prior to installing Vista SP1.

Despite the Trend Micro application's protections, the problem may be caused
by a hijackware infection. But I'd recommend taking this up with free Vista
SP1 support first:

Unlimited installation and compatibility support for Vista SP1 is available
at no charge through 18 Mar-09

• US:
http://support.microsoft.com/oas/def...4&gprid=500921

• CA:
http://support.microsoft.com/oas/def...4&gprid=500921

• UK:
http://support.microsoft.com/oas/def...4&gprid=500921

• AU:
http://support.microsoft.com/oas/def...4&gprid=500921

• Other: http://support.microsoft.com/oas/default.aspx | select Windows
Vista | select Windows Vista Service Pack 1
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

D89Don wrote:
> I'm running Vista SP1, I installed it manually. The only other anti-virus
> software I have is Trend Micro PC-cillin internet security, it runs only
> with real-time protection on, not with the firewall, I always keep the
> Windows firewall on. The Trend Micro was running in the background when I
> installed SP1.
>
> I have worked my way through http://support.microsoft.com/kb/910337,
> however
> I do not get any of the same error messages shown on that page. Whenever I
> start BITS, I get the error message saying it started then stopped.
>
> "PA Bear [MS MVP]" wrote:
>
>>> ...I am running SP1
>>
>> Please state your full Windows version (e.g., WinXP SP1; Vista SP1).
>>
>> Did you read and work your way through
>> http://support.microsoft.com/kb/910337 ??
>>
>> If you're running Vista SP1:
>>
>> Did you install it manually or via Windows Update?
>>
>> What anti-virus application or security suite is installed? What
>> anti-spyware applications (other than Defender)? What third-party
>> firewall
>> (if any)? Were any of these applications running in the background when
>> you installed Vista SP1?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> D89Don wrote:
>>> Like I said, BITS is not the problem. BITS works fine on my system.
>>> Here
>>> is
>>> a screen of what I get after enabling BITS.
>>> http://xs231.xs.to/xs231/08402/error555.jpg
>>>
>>> "TaurArian" wrote:
>>>> Windows Update error 80246008
>>>> http://windowshelp.microsoft.com/Win...fb2fd1033.mspx
>>>>
>>>> You may receive an error message that contains the "0x8DDD0018" code or
>>>> the
>>>> "0x80246008" code when you try to download updates from the Microsoft
>>>> Windows Update Web site or from the Microsoft Update Web site
>>>> http://support.microsoft.com/kb/910337
>>>>
>>>> Error message when you search for available updates on the Windows
>>>> Update
>>>> Web site or on the Microsoft Update Web site: "0x80246008"
>>>> http://support.microsoft.com/kb/956706
>>>>
>>>> An update is available to fix a Background Intelligent Transfer Service
>>>> (BITS) crash on a Windows Vista-based computer
>>>> http://support.microsoft.com/kb/940520
>>>>
>>>> "D89Don" <> wrote in message
>>>> news:66F63FB3-B437-4B05-AD9E-...
>>>>> Haven't been able to install updates since 9/10, everytime I try to
>>>>> download
>>>>> the progress bar stays at zero percent gives me error 80246008. Even
>>>>> with
>>>>> Windows Defender updates I get this error. BITS is working fine, I
>>>>> tried
>>>>> downloading the repair tool for it. I am running SP1. I've tried
>>>>> every
>>>>> method I've found online to no avail.

The problem was not caused by installing SP1. I ran into the problem prior
to SP1 and found on another forum somewhere that installing SP1 manually had
fixed the problem for someone else, before that I had no idea I could install
updates manually. The problem has to be with something else. Is it normal to
get the response I posted earlier when starting BITS? It always gives me the
same message, but I haven't come across anything in the support pages that
mention that message.

"PA Bear [MS MVP]" wrote:

> I would not have installed Vista SP1 manually unless and until it was
> offered by Windows Update.
>
> In any event, I would have disabled Trend Micro anti-virus (and
> anti-spyware) prior to installing Vista SP1.
>
> Despite the Trend Micro application's protections, the problem may be caused
> by a hijackware infection. But I'd recommend taking this up with free Vista
> SP1 support first:
>
> Unlimited installation and compatibility support for Vista SP1 is available
> at no charge through 18 Mar-09
>
> • US:
> http://support.microsoft.com/oas/def...4&gprid=500921
>
> • CA:
> http://support.microsoft.com/oas/def...4&gprid=500921
>
> • UK:
> http://support.microsoft.com/oas/def...4&gprid=500921
>
> • AU:
> http://support.microsoft.com/oas/def...4&gprid=500921
>
> • Other: http://support.microsoft.com/oas/default.aspx | select Windows
> Vista | select Windows Vista Service Pack 1
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> D89Don wrote:
> > I'm running Vista SP1, I installed it manually. The only other anti-virus
> > software I have is Trend Micro PC-cillin internet security, it runs only
> > with real-time protection on, not with the firewall, I always keep the
> > Windows firewall on. The Trend Micro was running in the background when I
> > installed SP1.
> >
> > I have worked my way through http://support.microsoft.com/kb/910337,
> > however
> > I do not get any of the same error messages shown on that page. Whenever I
> > start BITS, I get the error message saying it started then stopped.
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >>> ...I am running SP1
> >>
> >> Please state your full Windows version (e.g., WinXP SP1; Vista SP1).
> >>
> >> Did you read and work your way through
> >> http://support.microsoft.com/kb/910337 ??
> >>
> >> If you're running Vista SP1:
> >>
> >> Did you install it manually or via Windows Update?
> >>
> >> What anti-virus application or security suite is installed? What
> >> anti-spyware applications (other than Defender)? What third-party
> >> firewall
> >> (if any)? Were any of these applications running in the background when
> >> you installed Vista SP1?
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >> D89Don wrote:
> >>> Like I said, BITS is not the problem. BITS works fine on my system.
> >>> Here
> >>> is
> >>> a screen of what I get after enabling BITS.
> >>> http://xs231.xs.to/xs231/08402/error555.jpg
> >>>
> >>> "TaurArian" wrote:
> >>>> Windows Update error 80246008
> >>>> http://windowshelp.microsoft.com/Win...fb2fd1033.mspx
> >>>>
> >>>> You may receive an error message that contains the "0x8DDD0018" code or
> >>>> the
> >>>> "0x80246008" code when you try to download updates from the Microsoft
> >>>> Windows Update Web site or from the Microsoft Update Web site
> >>>> http://support.microsoft.com/kb/910337
> >>>>
> >>>> Error message when you search for available updates on the Windows
> >>>> Update
> >>>> Web site or on the Microsoft Update Web site: "0x80246008"
> >>>> http://support.microsoft.com/kb/956706
> >>>>
> >>>> An update is available to fix a Background Intelligent Transfer Service
> >>>> (BITS) crash on a Windows Vista-based computer
> >>>> http://support.microsoft.com/kb/940520
> >>>>
> >>>> "D89Don" <> wrote in message
> >>>> news:66F63FB3-B437-4B05-AD9E-...
> >>>>> Haven't been able to install updates since 9/10, everytime I try to
> >>>>> download
> >>>>> the progress bar stays at zero percent gives me error 80246008. Even
> >>>>> with
> >>>>> Windows Defender updates I get this error. BITS is working fine, I
> >>>>> tried
> >>>>> downloading the repair tool for it. I am running SP1. I've tried
> >>>>> every
> >>>>> method I've found online to no avail.
>
>