Can't get Activesync to recognize my device

I have been running 3.8 since it was released without any problems.
Recently I had to unplug my cradle for my Audiovox 6600 and when I plugged
the cradle back into the USB port I think I put it into the wrong port. The
device manager saw the new device and installed it.

However, Activesync does not recognize it. I have tried deleting the
partnership. Uninstalling and reinstalling Activesync but no luck. I have
tried putting the USB plug into the other possible slots to see if I got
lucky but no deal. If anyone has any suggestions I would appreciate it.

TIA

John

Hi John,

Do the following --

1. Click Start, then click Run. Type the following:

devmgmt.msc

Click Ok. This should open up the device manager.
2. Connect your Pocket PC
3. Right-click and uninstall the entry for the PPC.
4. Reboot computer and the device should be recognized correctly.

--
Regards,
Raj Pillai
http://www.cewindows.net/raj


"John" <> wrote in message
news:...
>I have been running 3.8 since it was released without any problems.
>Recently I had to unplug my cradle for my Audiovox 6600 and when I plugged
>the cradle back into the USB port I think I put it into the wrong port.
>The device manager saw the new device and installed it.
>
> However, Activesync does not recognize it. I have tried deleting the
> partnership. Uninstalling and reinstalling Activesync but no luck. I
> have tried putting the USB plug into the other possible slots to see if I
> got lucky but no deal. If anyone has any suggestions I would appreciate
> it.
>
> TIA
>
> John
>
>
>

I tried that and it did not work. Same problem.

John



"Raj Pillai" <> wrote in message
news:...
> Hi John,
>
> Do the following --
>
> 1. Click Start, then click Run. Type the following:
>
> devmgmt.msc
>
> Click Ok. This should open up the device manager.
> 2. Connect your Pocket PC
> 3. Right-click and uninstall the entry for the PPC.
> 4. Reboot computer and the device should be recognized correctly.
>
> --
> Regards,
> Raj Pillai
> http://www.cewindows.net/raj
>
>
> "John" <> wrote in message
> news:...
>>I have been running 3.8 since it was released without any problems.
>>Recently I had to unplug my cradle for my Audiovox 6600 and when I plugged
>>the cradle back into the USB port I think I put it into the wrong port.
>>The device manager saw the new device and installed it.
>>
>> However, Activesync does not recognize it. I have tried deleting the
>> partnership. Uninstalling and reinstalling Activesync but no luck. I
>> have tried putting the USB plug into the other possible slots to see if I
>> got lucky but no deal. If anyone has any suggestions I would appreciate
>> it.
>>
>> TIA
>>
>> John
>>
>>
>>
>
>
>

Hi,
Do you have a software firewall installed? If you do then disable it and
then try connecting your Smartphone.


--
Chris De Herrera
http://www.cewindows.net
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com

"John" <> wrote in message
news:%...
>I tried that and it did not work. Same problem.
>
> John
>
>
>
> "Raj Pillai" <> wrote in message
> news:...
>> Hi John,
>>
>> Do the following --
>>
>> 1. Click Start, then click Run. Type the following:
>>
>> devmgmt.msc
>>
>> Click Ok. This should open up the device manager.
>> 2. Connect your Pocket PC
>> 3. Right-click and uninstall the entry for the PPC.
>> 4. Reboot computer and the device should be recognized correctly.
>>
>> --
>> Regards,
>> Raj Pillai
>> http://www.cewindows.net/raj
>>
>>
>> "John" <> wrote in message
>> news:...
>>>I have been running 3.8 since it was released without any problems.
>>>Recently I had to unplug my cradle for my Audiovox 6600 and when I
>>>plugged
>>>the cradle back into the USB port I think I put it into the wrong port.
>>>The device manager saw the new device and installed it.
>>>
>>> However, Activesync does not recognize it. I have tried deleting the
>>> partnership. Uninstalling and reinstalling Activesync but no luck. I
>>> have tried putting the USB plug into the other possible slots to see if
>>> I
>>> got lucky but no deal. If anyone has any suggestions I would appreciate
>>> it.
>>>
>>> TIA
>>>
>>> John
>>>
>>>
>>>
>>
>>
>>
>
>

No I do not have a software firewall.

John



"Chris De Herrera" <> wrote in message
news:%...
> Hi,
> Do you have a software firewall installed? If you do then disable it and
> then try connecting your Smartphone.
>
>
> --
> Chris De Herrera
> http://www.cewindows.net
> http://www.tabletpctalk.com
> http://www.pocketpctalk.com
> http://www.mobilitytalk.com
>
> "John" <> wrote in message
> news:%...
>>I tried that and it did not work. Same problem.
>>
>> John
>>
>>
>>
>> "Raj Pillai" <> wrote in message
>> news:...
>>> Hi John,
>>>
>>> Do the following --
>>>
>>> 1. Click Start, then click Run. Type the following:
>>>
>>> devmgmt.msc
>>>
>>> Click Ok. This should open up the device manager.
>>> 2. Connect your Pocket PC
>>> 3. Right-click and uninstall the entry for the PPC.
>>> 4. Reboot computer and the device should be recognized correctly.
>>>
>>> --
>>> Regards,
>>> Raj Pillai
>>> http://www.cewindows.net/raj
>>>
>>>
>>> "John" <> wrote in message
>>> news:...
>>>>I have been running 3.8 since it was released without any problems.
>>>>Recently I had to unplug my cradle for my Audiovox 6600 and when I
>>>>plugged
>>>>the cradle back into the USB port I think I put it into the wrong port.
>>>>The device manager saw the new device and installed it.
>>>>
>>>> However, Activesync does not recognize it. I have tried deleting the
>>>> partnership. Uninstalling and reinstalling Activesync but no luck. I
>>>> have tried putting the USB plug into the other possible slots to see if
>>>> I
>>>> got lucky but no deal. If anyone has any suggestions I would
>>>> appreciate
>>>> it.
>>>>
>>>> TIA
>>>>
>>>> John
>>>>
>>>>
>>>>
>>>
>>>
>>>
>>
>>
>
>

Hi John,

Repeat the steps explained earlier and ensure you connect the device to the
same USB port that you were using all this time. Before connecting perform
a soft reset.

--
Regards,
Raj Pillai
http://www.cewindows.net/raj


"John" <> wrote in message
news:u%...
> No I do not have a software firewall.
>
> John
>
>
>
> "Chris De Herrera" <> wrote in message
> news:%...
>> Hi,
>> Do you have a software firewall installed? If you do then disable it and
>> then try connecting your Smartphone.
>>
>>
>> --
>> Chris De Herrera
>> http://www.cewindows.net
>> http://www.tabletpctalk.com
>> http://www.pocketpctalk.com
>> http://www.mobilitytalk.com
>>
>> "John" <> wrote in message
>> news:%...
>>>I tried that and it did not work. Same problem.
>>>
>>> John
>>>
>>>
>>>
>>> "Raj Pillai" <> wrote in message
>>> news:...
>>>> Hi John,
>>>>
>>>> Do the following --
>>>>
>>>> 1. Click Start, then click Run. Type the following:
>>>>
>>>> devmgmt.msc
>>>>
>>>> Click Ok. This should open up the device manager.
>>>> 2. Connect your Pocket PC
>>>> 3. Right-click and uninstall the entry for the PPC.
>>>> 4. Reboot computer and the device should be recognized correctly.
>>>>
>>>> --
>>>> Regards,
>>>> Raj Pillai
>>>> http://www.cewindows.net/raj
>>>>
>>>>
>>>> "John" <> wrote in message
>>>> news:...
>>>>>I have been running 3.8 since it was released without any problems.
>>>>>Recently I had to unplug my cradle for my Audiovox 6600 and when I
>>>>>plugged
>>>>>the cradle back into the USB port I think I put it into the wrong port.
>>>>>The device manager saw the new device and installed it.
>>>>>
>>>>> However, Activesync does not recognize it. I have tried deleting the
>>>>> partnership. Uninstalling and reinstalling Activesync but no luck. I
>>>>> have tried putting the USB plug into the other possible slots to see
>>>>> if I
>>>>> got lucky but no deal. If anyone has any suggestions I would
>>>>> appreciate
>>>>> it.
>>>>>
>>>>> TIA
>>>>>
>>>>> John
>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>