can't get into update - error 0x80072EE7

I had to do a full system restore (format and re-install of windows xp SP1).
I went to update to begin the long road back to where I was and it requred a
couple of updates of updater first. After the latest reboot it will go to
updates page but once it checks my software i get this error:

[Error number: 0x80072EE7]
The website has encountered a problem and cannot display the page you are
trying to view. The options provided below might help you solve the problem.
For self-help options:

Frequently Asked Questions

Find Solutions

Windows Update Newsgroup
For assisted support options:

Microsoft Online Assisted Support (no-cost for Windows Update issues)

Read more about steps you can take to resolve this problem (error number
0x80072EE7) yourself.

None of the links are helpful and the error does not show up in search in
the troubleshooting database or here even. Can anyone help me get access to
updates?

You receive a "Windows Update has encountered an error and cannot display
the requested page" error message when you try to install an update:
http://support.microsoft.com/?kbid=883614

Now see...

HOW TO get WinXP SP1 or SP2 fully patched after a "clean install":

1. Download & save the installer for WinXP SP3 to your desktop:
http://www.microsoft.com/downloads/d...8-1e1555d4f3d4

[Yes, you can skip SP2 if you're running WinXP SP1.]

2. Read & heed:
http://msmvps.com/blogs/harrywaldron...tallation.aspx

3. Logged in as Administrator, if necessary, double-click on the saved file
to install WinXP SP3. Follow all prompts; be patient, and reboot twice when
the install completes.

4. Do Resolution Method 2 here (trust me):
http://support.microsoft.com/kb/943144

5. Go to http://windowsupdate.microsoft.com | Install any required software
then click on CONTINUE | Select CUSTOM and scan | Install any critical
security updates offered. Again, follow all prompts.

[I do NOT recommend installing IE7 via Windows Update.]

6. Make certain that Automatic Updates is enabled; cf.
http://support.microsoft.com/kb/306525

Additional References:

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada. Go to
http://support.microsoft.com/oas/def...spx?gprid=1173 | select "Windows
XP" then select "Windows XP Service Pack 3"

5 steps to help protect your new computer before you go online
[clean install = new computer]
http://www.microsoft.com/protect/com...nced/xppc.mspx

Steps To Help Prevent Spyware
http://www.microsoft.com/protect/com...e/prevent.mspx
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Jared wrote:
> I had to do a full system restore (format and re-install of windows xp
> SP1).
> I went to update to begin the long road back to where I was and it requred
> a
> couple of updates of updater first. After the latest reboot it will go to
> updates page but once it checks my software i get this error:
>
> [Error number: 0x80072EE7]
> The website has encountered a problem and cannot display the page you are
> trying to view.

Jared wrote:
:: I had to do a full system restore (format and re-install of windows
:: xp SP1). I went to update to begin the long road back to where I was
:: and it requred a couple of updates of updater first. After the
:: latest reboot it will go to updates page but once it checks my
:: software i get this error:
::
:: [Error number: 0x80072EE7]
:: The website has encountered a problem and cannot display the page
:: you are trying to view. The options provided below might help you
:: solve the problem. For self-help options:
::
:: Frequently Asked Questions
::
:: Find Solutions
::
:: Windows Update Newsgroup
:: For assisted support options:
::
:: Microsoft Online Assisted Support (no-cost for Windows Update issues)
::
:: Read more about steps you can take to resolve this problem (error
:: number 0x80072EE7) yourself.
::
:: None of the links are helpful and the error does not show up in
:: search in the troubleshooting database or here even. Can anyone
:: help me get access to updates?



This error code translates to ERROR_INTERNET_CANNOT_CONNECT. This could be
caused by firewall software blocking the Windows Update Site.

You may encounter temporary connection-related errors when you use Windows
Update or Microsoft Update to install updates
http://support.microsoft.com/kb/836941

When searching for available updates on the Update site, you see the
0x80072EE7 error
http://update.microsoft.com/windowsu...=en&IsMu=False

You may receive an error message when you search for available updates on
the Windows Update Web site or on the Microsoft Update Web site
http://support.microsoft.com/kb/883821
0x80072EE7 error code


--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties
or guarantees and doesn't give any rights. Computer Maintenance:
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