OK, thought you were still in SP2. Go to the command prompt after that and
see what you IP address is. If your computer can see your router, it should
start with a 192.xxx.xxx.xxx.
"totsob" wrote:
> mtrox wrote:
> > Bob. Looks like your router's internal IP address is 192.168.0.1(a.k.a. your
> > gateway), and that DHCP on the router is giving you an address of .100.
> > That's all pretty normal looking for a small home network.
> >
> > The point is, you are getting an IP address and I'm guessing what you really
> > mean is that you can't browse the internet. If you've taken all the
> > firewalls out of the equation (meaning the new SP2 firewall) it's hard to
> > understand why. Is your router's internet signal light on? If you plug
> > straight into your cable modem with the SP2 computer do you have the net?
> >
> > If that doesn't do it, can you ping something on the internet? Bing up a
> > command prompt again and type "ping www.yahoo.com". You should get 4 replys.
> > If that doesn't work, ping 66.94.230.49. That is one of yahoo's IP
> > addresses. If you can ping that but not the URL, then we know it comes down
> > to DNS.
> >
> > "totsob" wrote:
> >
> >
> >>mtrox wrote:
> >>
> >>>Bring up a command prompt, (Start> Run> "cmd"), then type "ipconfig" and hit
> >>>"Enter". What IP address do you get for the network adapter that's connected
> >>>to Comcast?
> >>>
> >>>"totsob" wrote:
> >>>
> >>>
> >>>
> >>>>Have two computers that I have updated with SP2. The first an Athlon
> >>>>2400 system that I built updated to SP2 without a hitch. The second I
> >>>>have tried to update twice and rolled back after being unable to access
> >>>>the internet. Both are connected to Comcast Cable Internet by way of a
> >>>>router. I have used system restore to undo the SP2 installation for the
> >>>>one that I keep getting the error message that says unable to get IP
> >>>>address. I also disconnected both the Panda AV firewall and Windows
> >>>>firewall when I tried to access. While I am comfortable with my
> >>>>protection under SP1 the way I have things configures, I wonder if
> >>>>anyone might have a solution to my problem the the computer that is not
> >>>>able to get internet access with SP2. There is nothing of major
> >>>>difference that I can tell between the two computers. Both connected to
> >>>>Comcast Cable. Thanks in advance.
> >>>>
> >>>>Gregg
> >>>>
> >>
> >>Thanks for the reply. The information as follows:
> >>
> >>Microsoft Windows XP [Version 5.1.2600]
> >>(C) Copyright 1985-2001 Microsoft Corp.
> >>
> >>C:\Documents and Settings\Gregg Fowler>ipconfig
> >>
> >>Windows IP Configuration
> >>
> >>
> >>Ethernet adapter Local Area Connection:
> >>
> >> Connection-specific DNS Suffix . : 500ash01.tn.comcast
> >> IP Address. . . . . . . . . . . . : 192.168.0.100
> >> Subnet Mask . . . . . . . . . . . : 255.255.255.0
> >> Default Gateway . . . . . . . . . : 192.168.0.1
> >>
> >>C:\Documents and Settings\Gregg Fowler>
> >>
> >>Thanks,
> >>Gregg
> >>
>
> These are the results after having rolled back to SP1. I will try later
> to reinstall SP2 and see what I get.
>
> Thanks,
> Gregg
>
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