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Can't get past user icons

 
 
Dean in Decatur
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      07-09-2008
Vista has run fine for about a year on my machine. But over past few months,
sometimes when I boot up, it takes me to the user icon screen and then locks
up. Cursor moves, clicking user icons and start icon "pops" them, but
nothing happens. Ctl-Alt-Del doesn't work. I must push power button to shut
down. Sometimes will be OK next time, sometimes several on-offs necessary.
Will start in safe mode ok. Have used that to do system restore, but that
didn't help. Situation is becoming more frequent.
 
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Mark L. Ferguson
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      07-09-2008
You probably have a corrupt Winlogon.exe. SFC should fix that.
Some Windows Vista functions may not work, or Windows Vista may stop
responding: http://support.microsoft.com/kb/929833

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Please use the Communities guidelines when posting.
http://www.microsoft.com/wn3/locales...help_en-us.htm
Mark L. Ferguson MS-MVP
https://mvp.support.microsoft.com/profile/Mark.Ferguson

"Dean in Decatur" <Dean in > wrote in
message news:8DBEAF09-756F-40C8-A5AA-...
> Vista has run fine for about a year on my machine. But over past few
> months,
> sometimes when I boot up, it takes me to the user icon screen and then
> locks
> up. Cursor moves, clicking user icons and start icon "pops" them, but
> nothing happens. Ctl-Alt-Del doesn't work. I must push power button to
> shut
> down. Sometimes will be OK next time, sometimes several on-offs
> necessary.
> Will start in safe mode ok. Have used that to do system restore, but that
> didn't help. Situation is becoming more frequent.


 
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Dean in Decatur
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Posts: n/a

 
      07-10-2008
Thanks, but when I located SFC.exe and double clicked it, the screen just
blinked, nothing more. Did that blink mean it did its work that fast?
Anyway, the problem remains. This morning I downloaded lastest MS updates,
restarted as directed, then had to hard boot three times in order to get past
the welcome screen.

"Mark L. Ferguson" wrote:

> You probably have a corrupt Winlogon.exe. SFC should fix that.
> Some Windows Vista functions may not work, or Windows Vista may stop
> responding: http://support.microsoft.com/kb/929833
>
> --
> Please use the Communities guidelines when posting.
> http://www.microsoft.com/wn3/locales...help_en-us.htm
> Mark L. Ferguson MS-MVP
> https://mvp.support.microsoft.com/profile/Mark.Ferguson
>
> "Dean in Decatur" <Dean in > wrote in
> message news:8DBEAF09-756F-40C8-A5AA-...
> > Vista has run fine for about a year on my machine. But over past few
> > months,
> > sometimes when I boot up, it takes me to the user icon screen and then
> > locks
> > up. Cursor moves, clicking user icons and start icon "pops" them, but
> > nothing happens. Ctl-Alt-Del doesn't work. I must push power button to
> > shut
> > down. Sometimes will be OK next time, sometimes several on-offs
> > necessary.
> > Will start in safe mode ok. Have used that to do system restore, but that
> > didn't help. Situation is becoming more frequent.

>

 
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Dave
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      07-10-2008
1. On the Start menu, click "All Programs".
2. Click "Accessories".
3. Right-click "Command Prompt" and choose "Run as Administrator" from the
shortcut menu.
4. When the User Account Control dialog appears, click "Continue".
5. Now run sfc /scannow


--
Vista Home Premium 32 SP1
http://get.live.com/wlmail/overview


"Dean in Decatur" <> wrote in message
news:6C4ABB97-DC02-40E0-95C4-...
> Thanks, but when I located SFC.exe and double clicked it, the screen just
> blinked, nothing more. Did that blink mean it did its work that fast?
> Anyway, the problem remains. This morning I downloaded lastest MS
> updates,
> restarted as directed, then had to hard boot three times in order to get
> past
> the welcome screen.
>
> "Mark L. Ferguson" wrote:
>
>> You probably have a corrupt Winlogon.exe. SFC should fix that.
>> Some Windows Vista functions may not work, or Windows Vista may stop
>> responding: http://support.microsoft.com/kb/929833
>>
>> --
>> Please use the Communities guidelines when posting.
>> http://www.microsoft.com/wn3/locales...help_en-us.htm
>> Mark L. Ferguson MS-MVP
>> https://mvp.support.microsoft.com/profile/Mark.Ferguson
>>
>> "Dean in Decatur" <Dean in > wrote in
>> message news:8DBEAF09-756F-40C8-A5AA-...
>> > Vista has run fine for about a year on my machine. But over past few
>> > months,
>> > sometimes when I boot up, it takes me to the user icon screen and then
>> > locks
>> > up. Cursor moves, clicking user icons and start icon "pops" them, but
>> > nothing happens. Ctl-Alt-Del doesn't work. I must push power button
>> > to
>> > shut
>> > down. Sometimes will be OK next time, sometimes several on-offs
>> > necessary.
>> > Will start in safe mode ok. Have used that to do system restore, but
>> > that
>> > didn't help. Situation is becoming more frequent.

>>

 
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Dean in Decatur
Guest
Posts: n/a

 
      07-10-2008
Thanks, Dave. But SFC found no integrity problems. So sounds like my
Winlogon file is OK. Any other ideas?

"Dave" wrote:

> 1. On the Start menu, click "All Programs".
> 2. Click "Accessories".
> 3. Right-click "Command Prompt" and choose "Run as Administrator" from the
> shortcut menu.
> 4. When the User Account Control dialog appears, click "Continue".
> 5. Now run sfc /scannow
>
>
> --
> Vista Home Premium 32 SP1
> http://get.live.com/wlmail/overview
>
>
> "Dean in Decatur" <> wrote in message
> news:6C4ABB97-DC02-40E0-95C4-...
> > Thanks, but when I located SFC.exe and double clicked it, the screen just
> > blinked, nothing more. Did that blink mean it did its work that fast?
> > Anyway, the problem remains. This morning I downloaded lastest MS
> > updates,
> > restarted as directed, then had to hard boot three times in order to get
> > past
> > the welcome screen.
> >
> > "Mark L. Ferguson" wrote:
> >
> >> You probably have a corrupt Winlogon.exe. SFC should fix that.
> >> Some Windows Vista functions may not work, or Windows Vista may stop
> >> responding: http://support.microsoft.com/kb/929833
> >>
> >> --
> >> Please use the Communities guidelines when posting.
> >> http://www.microsoft.com/wn3/locales...help_en-us.htm
> >> Mark L. Ferguson MS-MVP
> >> https://mvp.support.microsoft.com/profile/Mark.Ferguson
> >>
> >> "Dean in Decatur" <Dean in > wrote in
> >> message news:8DBEAF09-756F-40C8-A5AA-...
> >> > Vista has run fine for about a year on my machine. But over past few
> >> > months,
> >> > sometimes when I boot up, it takes me to the user icon screen and then
> >> > locks
> >> > up. Cursor moves, clicking user icons and start icon "pops" them, but
> >> > nothing happens. Ctl-Alt-Del doesn't work. I must push power button
> >> > to
> >> > shut
> >> > down. Sometimes will be OK next time, sometimes several on-offs
> >> > necessary.
> >> > Will start in safe mode ok. Have used that to do system restore, but
> >> > that
> >> > didn't help. Situation is becoming more frequent.
> >>

>

 
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