Rosalie;
Follow Step 7 on this link:
http://www3.telus.net/dandemar/updtcl.htm
If you still have problems, follow the Service Pack Installation Checklist:
http://www3.telus.net/dandemar/spackins.htm
--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org
"Rosalie" <> wrote in message
news:42FC4EA5-EE3E-4EFF-B064-...
>I have tried unsuccessfully to load SP2 for Windows XP. When I go to
>Updates
> it tries to load (BITS) and something else then comes back and says tthat
> it
> was unsuccessful because I need SP2. How do I get it. I am logged on for
> Automatic Updates put it's never loaded.