Can't install Active x

Tried to enter Window Update. Received message to install Active X control.
Did not get the information bar to allow Active X.

HP Core Duo computer, 2.4Ghz
Windows XP Media Edition, Version 5.1.2600, Service Pack 2, Build 2600
I.E. 7, version 7.0.5730.11

Security: Norton Internet Security, a-squared, Lavasoft, Spybot,
Spywareblaster
--
I know you think you understand what you thought I said, but I''m not sure
you realize that what you heard is not what I meant!

Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (i.e., all NIS components/add-ons including the
firewall; a-squared; and Spybot Tea Timer) and/or any third-party firewall
(e.g., ZA) before attempting to install the update(s).

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB931678).

In other countries, see
http://support.microsoft.com/default...r=securityhome > "No-Charge
Support...for virus and other security-related" issues in right-hand menu
for localized contact information.

For more information about how to contact Microsoft for support issues,
visit the International Support Web site:
https://support.microsoft.com/common/international.aspx
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Bill wrote:
> Tried to enter Window Update. Received message to install Active X
> control.
> Did not get the information bar to allow Active X.
>
> HP Core Duo computer, 2.4Ghz
> Windows XP Media Edition, Version 5.1.2600, Service Pack 2, Build 2600
> I.E. 7, version 7.0.5730.11
>
> Security: Norton Internet Security, a-squared, Lavasoft, Spybot,
> Spywareblaster

Didn't work. I get the information bar when other websites want to install
Active X (or open a new window); I just don't get the informatin bar to let
me let Update install Active X.
--
I know you think you understand what you thought I said, but I''''''''m not
sure you realize that what you heard is not what I meant!


"PA Bear" wrote:

> Tip: Temporarily disable real-time protection by your anti-virus and/or
> anti-spyware applications (i.e., all NIS components/add-ons including the
> firewall; a-squared; and Spybot Tea Timer) and/or any third-party firewall
> (e.g., ZA) before attempting to install the update(s).
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> Customers in the U.S. and Canada can receive technical support from
> Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
> support calls that are associated with security updates. When you call,
> clearly state that your problem is related to a Security Update and cite the
> update's KB number (e.g., KB931678).
>
> In other countries, see
> http://support.microsoft.com/default...r=securityhome > "No-Charge
> Support...for virus and other security-related" issues in right-hand menu
> for localized contact information.
>
> For more information about how to contact Microsoft for support issues,
> visit the International Support Web site:
> https://support.microsoft.com/common/international.aspx
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.org
>
> Bill wrote:
> > Tried to enter Window Update. Received message to install Active X
> > control.
> > Did not get the information bar to allow Active X.
> >
> > HP Core Duo computer, 2.4Ghz
> > Windows XP Media Edition, Version 5.1.2600, Service Pack 2, Build 2600
> > I.E. 7, version 7.0.5730.11
> >
> > Security: Norton Internet Security, a-squared, Lavasoft, Spybot,
> > Spywareblaster
>
>

> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/

Bill wrote:
> Didn't work. I get the information bar when other websites want to
> install
> Active X (or open a new window); I just don't get the informatin bar to
> let
> me let Update install Active X.
>
>> Tip: Temporarily disable real-time protection by your anti-virus and/or
>> anti-spyware applications (i.e., all NIS components/add-ons including the
>> firewall; a-squared; and Spybot Tea Timer) and/or any third-party
>> firewall
>> (e.g., ZA) before attempting to install the update(s).
>>
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> Support for Windows Update:
>> http://support.microsoft.com/gp/wusupport
>>
>> Customers in the U.S. and Canada can receive technical support from
>> Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge
>> for support calls that are associated with security updates. When you
>> call,
>> clearly state that your problem is related to a Security Update and cite
>> the update's KB number (e.g., KB931678).
>>
>> In other countries, see
>> http://support.microsoft.com/default...r=securityhome > "No-Charge
>> Support...for virus and other security-related" issues in right-hand menu
>> for localized contact information.
>>
>> For more information about how to contact Microsoft for support issues,
>> visit the International Support Web site:
>> https://support.microsoft.com/common/international.aspx
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin; DTS-L.org
>>
>> Bill wrote:
>>> Tried to enter Window Update. Received message to install Active X
>>> control.
>>> Did not get the information bar to allow Active X.
>>>
>>> HP Core Duo computer, 2.4Ghz
>>> Windows XP Media Edition, Version 5.1.2600, Service Pack 2, Build 2600
>>> I.E. 7, version 7.0.5730.11
>>>
>>> Security: Norton Internet Security, a-squared, Lavasoft, Spybot,
>>> Spywareblaster

PA Bear,

I am experiencing the same issue as Bill. No matter how hard I try or the
tactics I mploy, I am unable to get the UPDATE to work. I even re-installed
XP-SP2. No dice.

Next?

Fred

"PA Bear" wrote:

> > Start a free Windows Update support incident request:
> > https://support.microsoft.com/oas/de...spx?gprid=6527
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.org/
>
> Bill wrote:
> > Didn't work. I get the information bar when other websites want to
> > install
> > Active X (or open a new window); I just don't get the informatin bar to
> > let
> > me let Update install Active X.
> >
> >> Tip: Temporarily disable real-time protection by your anti-virus and/or
> >> anti-spyware applications (i.e., all NIS components/add-ons including the
> >> firewall; a-squared; and Spybot Tea Timer) and/or any third-party
> >> firewall
> >> (e.g., ZA) before attempting to install the update(s).
> >>
> >> Start a free Windows Update support incident request:
> >> https://support.microsoft.com/oas/de...spx?gprid=6527
> >>
> >> Support for Windows Update:
> >> http://support.microsoft.com/gp/wusupport
> >>
> >> Customers in the U.S. and Canada can receive technical support from
> >> Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge
> >> for support calls that are associated with security updates. When you
> >> call,
> >> clearly state that your problem is related to a Security Update and cite
> >> the update's KB number (e.g., KB931678).
> >>
> >> In other countries, see
> >> http://support.microsoft.com/default...r=securityhome > "No-Charge
> >> Support...for virus and other security-related" issues in right-hand menu
> >> for localized contact information.
> >>
> >> For more information about how to contact Microsoft for support issues,
> >> visit the International Support Web site:
> >> https://support.microsoft.com/common/international.aspx
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-Windows (IE, OE, Security, Shell/User)
> >> AumHa VSOP & Admin; DTS-L.org
> >>
> >> Bill wrote:
> >>> Tried to enter Window Update. Received message to install Active X
> >>> control.
> >>> Did not get the information bar to allow Active X.
> >>>
> >>> HP Core Duo computer, 2.4Ghz
> >>> Windows XP Media Edition, Version 5.1.2600, Service Pack 2, Build 2600
> >>> I.E. 7, version 7.0.5730.11
> >>>
> >>> Security: Norton Internet Security, a-squared, Lavasoft, Spybot,
> >>> Spywareblaster
>
>

I've opened a Microsoft support incident request. I'll post the response and
results. By the way, relevant to this problem, in order to make this reply I
had allow this window to open as a pop-up via clicking on the information bar
- the same information bar I don't get when I try to run Windows Update.
--
I know you think you understand what you thought I said, but I''''''''m not
sure you realize that what you heard is not what I meant!


"Black Fly" wrote:

> PA Bear,
>
> I am experiencing the same issue as Bill. No matter how hard I try or the
> tactics I mploy, I am unable to get the UPDATE to work. I even re-installed
> XP-SP2. No dice.
>
> Next?
>
> Fred
>
> "PA Bear" wrote:
>
> > > Start a free Windows Update support incident request:
> > > https://support.microsoft.com/oas/de...spx?gprid=6527
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-Windows (IE, OE, Security, Shell/User)
> > AumHa VSOP & Admin http://aumha.net
> > DTS-L http://dts-l.org/
> >
> > Bill wrote:
> > > Didn't work. I get the information bar when other websites want to
> > > install
> > > Active X (or open a new window); I just don't get the informatin bar to
> > > let
> > > me let Update install Active X.
> > >
> > >> Tip: Temporarily disable real-time protection by your anti-virus and/or
> > >> anti-spyware applications (i.e., all NIS components/add-ons including the
> > >> firewall; a-squared; and Spybot Tea Timer) and/or any third-party
> > >> firewall
> > >> (e.g., ZA) before attempting to install the update(s).
> > >>
> > >> Start a free Windows Update support incident request:
> > >> https://support.microsoft.com/oas/de...spx?gprid=6527
> > >>
> > >> Support for Windows Update:
> > >> http://support.microsoft.com/gp/wusupport
> > >>
> > >> Customers in the U.S. and Canada can receive technical support from
> > >> Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge
> > >> for support calls that are associated with security updates. When you
> > >> call,
> > >> clearly state that your problem is related to a Security Update and cite
> > >> the update's KB number (e.g., KB931678).
> > >>
> > >> In other countries, see
> > >> http://support.microsoft.com/default...r=securityhome > "No-Charge
> > >> Support...for virus and other security-related" issues in right-hand menu
> > >> for localized contact information.
> > >>
> > >> For more information about how to contact Microsoft for support issues,
> > >> visit the International Support Web site:
> > >> https://support.microsoft.com/common/international.aspx
> > >> --
> > >> ~Robear Dyer (PA Bear)
> > >> MS MVP-Windows (IE, OE, Security, Shell/User)
> > >> AumHa VSOP & Admin; DTS-L.org
> > >>
> > >> Bill wrote:
> > >>> Tried to enter Window Update. Received message to install Active X
> > >>> control.
> > >>> Did not get the information bar to allow Active X.
> > >>>
> > >>> HP Core Duo computer, 2.4Ghz
> > >>> Windows XP Media Edition, Version 5.1.2600, Service Pack 2, Build 2600
> > >>> I.E. 7, version 7.0.5730.11
> > >>>
> > >>> Security: Norton Internet Security, a-squared, Lavasoft, Spybot,
> > >>> Spywareblaster
> >
> >

Bill,

Thank you for that.

Fred

"Bill" wrote:

> I've opened a Microsoft support incident request. I'll post the response and
> results. By the way, relevant to this problem, in order to make this reply I
> had allow this window to open as a pop-up via clicking on the information bar
> - the same information bar I don't get when I try to run Windows Update.
> --
> I know you think you understand what you thought I said, but I''''''''m not
> sure you realize that what you heard is not what I meant!
>
>
> "Black Fly" wrote:
>
> > PA Bear,
> >
> > I am experiencing the same issue as Bill. No matter how hard I try or the
> > tactics I mploy, I am unable to get the UPDATE to work. I even re-installed
> > XP-SP2. No dice.
> >
> > Next?
> >
> > Fred
> >
> > "PA Bear" wrote:
> >
> > > > Start a free Windows Update support incident request:
> > > > https://support.microsoft.com/oas/de...spx?gprid=6527
> > > --
> > > ~Robear Dyer (PA Bear)
> > > MS MVP-Windows (IE, OE, Security, Shell/User)
> > > AumHa VSOP & Admin http://aumha.net
> > > DTS-L http://dts-l.org/
> > >
> > > Bill wrote:
> > > > Didn't work. I get the information bar when other websites want to
> > > > install
> > > > Active X (or open a new window); I just don't get the informatin bar to
> > > > let
> > > > me let Update install Active X.
> > > >
> > > >> Tip: Temporarily disable real-time protection by your anti-virus and/or
> > > >> anti-spyware applications (i.e., all NIS components/add-ons including the
> > > >> firewall; a-squared; and Spybot Tea Timer) and/or any third-party
> > > >> firewall
> > > >> (e.g., ZA) before attempting to install the update(s).
> > > >>
> > > >> Start a free Windows Update support incident request:
> > > >> https://support.microsoft.com/oas/de...spx?gprid=6527
> > > >>
> > > >> Support for Windows Update:
> > > >> http://support.microsoft.com/gp/wusupport
> > > >>
> > > >> Customers in the U.S. and Canada can receive technical support from
> > > >> Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge
> > > >> for support calls that are associated with security updates. When you
> > > >> call,
> > > >> clearly state that your problem is related to a Security Update and cite
> > > >> the update's KB number (e.g., KB931678).
> > > >>
> > > >> In other countries, see
> > > >> http://support.microsoft.com/default...r=securityhome > "No-Charge
> > > >> Support...for virus and other security-related" issues in right-hand menu
> > > >> for localized contact information.
> > > >>
> > > >> For more information about how to contact Microsoft for support issues,
> > > >> visit the International Support Web site:
> > > >> https://support.microsoft.com/common/international.aspx
> > > >> --
> > > >> ~Robear Dyer (PA Bear)
> > > >> MS MVP-Windows (IE, OE, Security, Shell/User)
> > > >> AumHa VSOP & Admin; DTS-L.org
> > > >>
> > > >> Bill wrote:
> > > >>> Tried to enter Window Update. Received message to install Active X
> > > >>> control.
> > > >>> Did not get the information bar to allow Active X.
> > > >>>
> > > >>> HP Core Duo computer, 2.4Ghz
> > > >>> Windows XP Media Edition, Version 5.1.2600, Service Pack 2, Build 2600
> > > >>> I.E. 7, version 7.0.5730.11
> > > >>>
> > > >>> Security: Norton Internet Security, a-squared, Lavasoft, Spybot,
> > > >>> Spywareblaster
> > >
> > >

This FIX worked and I'm back on with updates.

Fred

>>>

Start with ensuring that the system's time is *correct*.
Then try deleting the contents of the Software Distribution folder after
first stopping the Automatic Updates service.
[ The consequence of deleting the contents of that folder is that the
History of updating will not appear on WU/MU ]

Go to Start > Run > type in ( or copy&paste the below into the Open: field )

net stop wuauserv

Click OK
Navigate to WINDOWS\Software Distribution
Delete the contents of that folder

Go back to Start > Run > type in

net start wuauserv

Click OK
Revisit WU/MU to see if the scan progresses now

>>>

"Bill" wrote:

> I've opened a Microsoft support incident request. I'll post the response and
> results. By the way, relevant to this problem, in order to make this reply I
> had allow this window to open as a pop-up via clicking on the information bar
> - the same information bar I don't get when I try to run Windows Update.
> --
> I know you think you understand what you thought I said, but I''''''''m not
> sure you realize that what you heard is not what I meant!
>
>
> "Black Fly" wrote:
>
> > PA Bear,
> >
> > I am experiencing the same issue as Bill. No matter how hard I try or the
> > tactics I mploy, I am unable to get the UPDATE to work. I even re-installed
> > XP-SP2. No dice.
> >
> > Next?
> >
> > Fred
> >
> > "PA Bear" wrote:
> >
> > > > Start a free Windows Update support incident request:
> > > > https://support.microsoft.com/oas/de...spx?gprid=6527
> > > --
> > > ~Robear Dyer (PA Bear)
> > > MS MVP-Windows (IE, OE, Security, Shell/User)
> > > AumHa VSOP & Admin http://aumha.net
> > > DTS-L http://dts-l.org/
> > >
> > > Bill wrote:
> > > > Didn't work. I get the information bar when other websites want to
> > > > install
> > > > Active X (or open a new window); I just don't get the informatin bar to
> > > > let
> > > > me let Update install Active X.
> > > >
> > > >> Tip: Temporarily disable real-time protection by your anti-virus and/or
> > > >> anti-spyware applications (i.e., all NIS components/add-ons including the
> > > >> firewall; a-squared; and Spybot Tea Timer) and/or any third-party
> > > >> firewall
> > > >> (e.g., ZA) before attempting to install the update(s).
> > > >>
> > > >> Start a free Windows Update support incident request:
> > > >> https://support.microsoft.com/oas/de...spx?gprid=6527
> > > >>
> > > >> Support for Windows Update:
> > > >> http://support.microsoft.com/gp/wusupport
> > > >>
> > > >> Customers in the U.S. and Canada can receive technical support from
> > > >> Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge
> > > >> for support calls that are associated with security updates. When you
> > > >> call,
> > > >> clearly state that your problem is related to a Security Update and cite
> > > >> the update's KB number (e.g., KB931678).
> > > >>
> > > >> In other countries, see
> > > >> http://support.microsoft.com/default...r=securityhome > "No-Charge
> > > >> Support...for virus and other security-related" issues in right-hand menu
> > > >> for localized contact information.
> > > >>
> > > >> For more information about how to contact Microsoft for support issues,
> > > >> visit the International Support Web site:
> > > >> https://support.microsoft.com/common/international.aspx
> > > >> --
> > > >> ~Robear Dyer (PA Bear)
> > > >> MS MVP-Windows (IE, OE, Security, Shell/User)
> > > >> AumHa VSOP & Admin; DTS-L.org
> > > >>
> > > >> Bill wrote:
> > > >>> Tried to enter Window Update. Received message to install Active X
> > > >>> control.
> > > >>> Did not get the information bar to allow Active X.
> > > >>>
> > > >>> HP Core Duo computer, 2.4Ghz
> > > >>> Windows XP Media Edition, Version 5.1.2600, Service Pack 2, Build 2600
> > > >>> I.E. 7, version 7.0.5730.11
> > > >>>
> > > >>> Security: Norton Internet Security, a-squared, Lavasoft, Spybot,
> > > >>> Spywareblaster
> > >
> > >

I acn't get Active X Control and was told to install it, but can't find about
how to do it. Am I alone in not understanding this??? I hope someone
understands what I think I just said? ?# & Who knows, please contact me.

Thanks, Elizabeth
--
Lizzy
PC Confused Admirable Person


"Bill" wrote:

> Tried to enter Window Update. Received message to install Active X control.
> Did not get the information bar to allow Active X.
>
> HP Core Duo computer, 2.4Ghz
> Windows XP Media Edition, Version 5.1.2600, Service Pack 2, Build 2600
> I.E. 7, version 7.0.5730.11
>
> Security: Norton Internet Security, a-squared, Lavasoft, Spybot,
> Spywareblaster
> --
> I know you think you understand what you thought I said, but I''m not sure
> you realize that what you heard is not what I meant!

You are required to be a member to post replies. After logging in or becoming a member, you will be redirected back to this page.



Posted as a reply to:

Can't install Active x

Tried to enter Window Update. Received message to install Active X control.
Did not get the information bar to allow Active X

HP Core Duo computer, 2.4Gh
Windows XP Media Edition, Version 5.1.2600, Service Pack 2, Build 260
I.E. 7, version 7.0.5730.1

Security: Norton Internet Security, a-squared, Lavasoft, Spybot,
Spywareblaste
--
I know you think you understand what you thought I said, but I''m not sure
you realize that what you heard is not what I meant!

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