Can't "...install and run "Windows Update" signed..."

Windows Me. Trying to get and install updates. When reply yes to "Do you want
to install and run "Windows Updates" signed on 8/26/03 12:10 PM and
distributed by...", that window closes and Internet Explorer hangs up.
Pressing ctrl-alt-delete shows that IE is 'Not Responding".

Any help will be appreciated.

Thanks,
Richard

WINUP: Problems When Viewing or Downloading From Windows Update
http://support.microsoft.com/?kbid=193385
Windows 2000, Windows Millennium Edition, Windows 98 Second Edition & Microsoft Windows 98

Also suggest:-
Information about malware:
http://arstechnica.com/articles/paedia/malware.ars

The below links assist you in checking your system for parasites:-
http://aumha.org/a/noads.htm
http://inetexplorer.mvps.org/tshoot.html
Please note that some malware may kill the internet connection when it is removed, the program on
the link below will enable you to regain the internet connection.
http://www.cexx.org/lspfix.htm

Unexplained computer behavior may be caused by third-party software
http://support.microsoft.com/default...b;en-us;827315

Spyware Programs links:-
www.lavasoftusa.com Ad-Aware
www.security.kolla.de Spybot
http://www.intermute.com/products/cwshredder.html - CWShredder

SpywareBlaster
http://www.javacoolsoftware.com/spywareblaster.html

Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Downloadable McAfee AVERT Stinger:
Stinger: http://vil.nai.com/vil/stinger/
stand-alone utility used to detect and remove specific viruses. It is not a
substitute for full anti-virus protection, but rather a tool to assist
administrators and users when dealing with an infected system. Stinger utilizes
next generation scan engine technology, including process scanning, digitally
signed DAT files, and scan performance optimizations.


Perhaps an online security/virus check
Symantec
http://security.norton.com/sscv6/def...d=ie&venid=sym
Trend Micro House Call:
http://housecall.trendmicro.com/
Panda ActiveScan;
http://www.pandasoftware.com/actives..._principal.htm
McAfee FreeScan:
http://us.mcafee.com/root/mfs/default.asp
Kaspersky Labs On-line Virus Checker:
http://www.kaspersky.com/remoteviruschk.html
BitDefender Online Scan:
http://www.bitdefender.com/scan/licence.php



--
===========================
TaurArian [MS-MVP] 2005-2006
===========================


"Richard S. - Chesapeake" <Richard S. - > wrote in message
newsEA6019A-A554-41D0-8339-...
> Windows Me. Trying to get and install updates. When reply yes to "Do you want
> to install and run "Windows Updates" signed on 8/26/03 12:10 PM and
> distributed by...", that window closes and Internet Explorer hangs up.
> Pressing ctrl-alt-delete shows that IE is 'Not Responding".
>
> Any help will be appreciated.
>
> Thanks,
> Richard
>

Thanks TaurArian. I'll start at the top and work my way down.
I appreciate the reply and all the information you provided.

Richard


"TaurArian [MS-MVP]" wrote:

> WINUP: Problems When Viewing or Downloading From Windows Update
> http://support.microsoft.com/?kbid=193385
> Windows 2000, Windows Millennium Edition, Windows 98 Second Edition & Microsoft Windows 98
>
> Also suggest:-
> Information about malware:
> http://arstechnica.com/articles/paedia/malware.ars
>
> The below links assist you in checking your system for parasites:-
> http://aumha.org/a/noads.htm
> http://inetexplorer.mvps.org/tshoot.html
> Please note that some malware may kill the internet connection when it is removed, the program on
> the link below will enable you to regain the internet connection.
> http://www.cexx.org/lspfix.htm
>
> Unexplained computer behavior may be caused by third-party software
> http://support.microsoft.com/default...b;en-us;827315
>
> Spyware Programs links:-
> www.lavasoftusa.com Ad-Aware
> www.security.kolla.de Spybot
> http://www.intermute.com/products/cwshredder.html - CWShredder
>
> SpywareBlaster
> http://www.javacoolsoftware.com/spywareblaster.html
>
> Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
> http://mvps.org/winhelp2002/unwanted.htm
>
> Downloadable McAfee AVERT Stinger:
> Stinger: http://vil.nai.com/vil/stinger/
> stand-alone utility used to detect and remove specific viruses. It is not a
> substitute for full anti-virus protection, but rather a tool to assist
> administrators and users when dealing with an infected system. Stinger utilizes
> next generation scan engine technology, including process scanning, digitally
> signed DAT files, and scan performance optimizations.
>
>
> Perhaps an online security/virus check
> Symantec
> http://security.norton.com/sscv6/def...d=ie&venid=sym
> Trend Micro House Call:
> http://housecall.trendmicro.com/
> Panda ActiveScan;
> http://www.pandasoftware.com/actives..._principal.htm
> McAfee FreeScan:
> http://us.mcafee.com/root/mfs/default.asp
> Kaspersky Labs On-line Virus Checker:
> http://www.kaspersky.com/remoteviruschk.html
> BitDefender Online Scan:
> http://www.bitdefender.com/scan/licence.php
>
>
>
> --
> ===========================
> TaurArian [MS-MVP] 2005-2006
> ===========================
>
>
> "Richard S. - Chesapeake" <Richard S. - > wrote in message
> newsEA6019A-A554-41D0-8339-...
> > Windows Me. Trying to get and install updates. When reply yes to "Do you want
> > to install and run "Windows Updates" signed on 8/26/03 12:10 PM and
> > distributed by...", that window closes and Internet Explorer hangs up.
> > Pressing ctrl-alt-delete shows that IE is 'Not Responding".
> >
> > Any help will be appreciated.
> >
> > Thanks,
> > Richard
> >
>
>

Don't forget to post back your results, your feedback is important as it may
assist others reading the Newsgroup.
Kaylene

"Richard S. - Chesapeake" wrote:

> Thanks TaurArian. I'll start at the top and work my way down.
> I appreciate the reply and all the information you provided.
>
> Richard
>
>
> "TaurArian [MS-MVP]" wrote:
>
> > WINUP: Problems When Viewing or Downloading From Windows Update
> > http://support.microsoft.com/?kbid=193385
> > Windows 2000, Windows Millennium Edition, Windows 98 Second Edition & Microsoft Windows 98
> >
> > Also suggest:-
> > Information about malware:
> > http://arstechnica.com/articles/paedia/malware.ars
> >
> > The below links assist you in checking your system for parasites:-
> > http://aumha.org/a/noads.htm
> > http://inetexplorer.mvps.org/tshoot.html
> > Please note that some malware may kill the internet connection when it is removed, the program on
> > the link below will enable you to regain the internet connection.
> > http://www.cexx.org/lspfix.htm
> >
> > Unexplained computer behavior may be caused by third-party software
> > http://support.microsoft.com/default...b;en-us;827315
> >
> > Spyware Programs links:-
> > www.lavasoftusa.com Ad-Aware
> > www.security.kolla.de Spybot
> > http://www.intermute.com/products/cwshredder.html - CWShredder
> >
> > SpywareBlaster
> > http://www.javacoolsoftware.com/spywareblaster.html
> >
> > Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
> > http://mvps.org/winhelp2002/unwanted.htm
> >
> > Downloadable McAfee AVERT Stinger:
> > Stinger: http://vil.nai.com/vil/stinger/
> > stand-alone utility used to detect and remove specific viruses. It is not a
> > substitute for full anti-virus protection, but rather a tool to assist
> > administrators and users when dealing with an infected system. Stinger utilizes
> > next generation scan engine technology, including process scanning, digitally
> > signed DAT files, and scan performance optimizations.
> >
> >
> > Perhaps an online security/virus check
> > Symantec
> > http://security.norton.com/sscv6/def...d=ie&venid=sym
> > Trend Micro House Call:
> > http://housecall.trendmicro.com/
> > Panda ActiveScan;
> > http://www.pandasoftware.com/actives..._principal.htm
> > McAfee FreeScan:
> > http://us.mcafee.com/root/mfs/default.asp
> > Kaspersky Labs On-line Virus Checker:
> > http://www.kaspersky.com/remoteviruschk.html
> > BitDefender Online Scan:
> > http://www.bitdefender.com/scan/licence.php
> >
> >
> >
> > --
> > ===========================
> > TaurArian [MS-MVP] 2005-2006
> > ===========================
> >
> >
> > "Richard S. - Chesapeake" <Richard S. - > wrote in message
> > newsEA6019A-A554-41D0-8339-...
> > > Windows Me. Trying to get and install updates. When reply yes to "Do you want
> > > to install and run "Windows Updates" signed on 8/26/03 12:10 PM and
> > > distributed by...", that window closes and Internet Explorer hangs up.
> > > Pressing ctrl-alt-delete shows that IE is 'Not Responding".
> > >
> > > Any help will be appreciated.
> > >
> > > Thanks,
> > > Richard
> > >
> >
> >

Thanks for trying, but, after trying all of the suggestions in your original
post, I was sitll unable to download any updates.

The end result: I saved the files I needed, reformatted the hard drive, and
reinstalled windows. I was then able to install and get updates for Norton
Antivirus and Windows Me. I reloaded my other software and virus-scanned all
my original files before putting them back on the drive. So far, everything
is working okay. It has only been about a week, so I am hoping it continues.

By the way, I had McAfee, Spybot, Ad-Aware SE installed on the computer, and
used all of them regularly. I may have picked up a piece of malware that they
all missed. More likely, after several years of use, I just needed to
completely clean up the mess and start over.

Thanks again and please keep up the good work all you MVPs do. Though your
suggestions weren't the solution, I learned a tremendous amount abot spyware
and malware by reding all the material associated with your suggestions, and
I am now better equipped to handle future problems.

Richard

"TaurArian" wrote:

> Don't forget to post back your results, your feedback is important as it may
> assist others reading the Newsgroup.
> Kaylene
>
> "Richard S. - Chesapeake" wrote:
>
> > Thanks TaurArian. I'll start at the top and work my way down.
> > I appreciate the reply and all the information you provided.
> >
> > Richard
> >
> >
> > "TaurArian [MS-MVP]" wrote:
> >
> > > WINUP: Problems When Viewing or Downloading From Windows Update
> > > http://support.microsoft.com/?kbid=193385
> > > Windows 2000, Windows Millennium Edition, Windows 98 Second Edition & Microsoft Windows 98
> > >
> > > Also suggest:-
> > > Information about malware:
> > > http://arstechnica.com/articles/paedia/malware.ars
> > >
> > > The below links assist you in checking your system for parasites:-
> > > http://aumha.org/a/noads.htm
> > > http://inetexplorer.mvps.org/tshoot.html
> > > Please note that some malware may kill the internet connection when it is removed, the program on
> > > the link below will enable you to regain the internet connection.
> > > http://www.cexx.org/lspfix.htm
> > >
> > > Unexplained computer behavior may be caused by third-party software
> > > http://support.microsoft.com/default...b;en-us;827315
> > >
> > > Spyware Programs links:-
> > > www.lavasoftusa.com Ad-Aware
> > > www.security.kolla.de Spybot
> > > http://www.intermute.com/products/cwshredder.html - CWShredder
> > >
> > > SpywareBlaster
> > > http://www.javacoolsoftware.com/spywareblaster.html
> > >
> > > Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
> > > http://mvps.org/winhelp2002/unwanted.htm
> > >
> > > Downloadable McAfee AVERT Stinger:
> > > Stinger: http://vil.nai.com/vil/stinger/
> > > stand-alone utility used to detect and remove specific viruses. It is not a
> > > substitute for full anti-virus protection, but rather a tool to assist
> > > administrators and users when dealing with an infected system. Stinger utilizes
> > > next generation scan engine technology, including process scanning, digitally
> > > signed DAT files, and scan performance optimizations.
> > >
> > >
> > > Perhaps an online security/virus check
> > > Symantec
> > > http://security.norton.com/sscv6/def...d=ie&venid=sym
> > > Trend Micro House Call:
> > > http://housecall.trendmicro.com/
> > > Panda ActiveScan;
> > > http://www.pandasoftware.com/actives..._principal.htm
> > > McAfee FreeScan:
> > > http://us.mcafee.com/root/mfs/default.asp
> > > Kaspersky Labs On-line Virus Checker:
> > > http://www.kaspersky.com/remoteviruschk.html
> > > BitDefender Online Scan:
> > > http://www.bitdefender.com/scan/licence.php
> > >
> > >
> > >
> > > --
> > > ===========================
> > > TaurArian [MS-MVP] 2005-2006
> > > ===========================
> > >
> > >
> > > "Richard S. - Chesapeake" <Richard S. - > wrote in message
> > > newsEA6019A-A554-41D0-8339-...
> > > > Windows Me. Trying to get and install updates. When reply yes to "Do you want
> > > > to install and run "Windows Updates" signed on 8/26/03 12:10 PM and
> > > > distributed by...", that window closes and Internet Explorer hangs up.
> > > > Pressing ctrl-alt-delete shows that IE is 'Not Responding".
> > > >
> > > > Any help will be appreciated.
> > > >
> > > > Thanks,
> > > > Richard
> > > >
> > >
> > >

Hi Richard, sometimes we all have to reformat and start over. I've had to do
it myself on occasions. The good side is, you have a clean machine and no
left over junk. Thank you for the feedback.
Kaylene

"Richard S. - Chesapeake" wrote:

> Thanks for trying, but, after trying all of the suggestions in your original
> post, I was sitll unable to download any updates.
>
> The end result: I saved the files I needed, reformatted the hard drive, and
> reinstalled windows. I was then able to install and get updates for Norton
> Antivirus and Windows Me. I reloaded my other software and virus-scanned all
> my original files before putting them back on the drive. So far, everything
> is working okay. It has only been about a week, so I am hoping it continues.
>
> By the way, I had McAfee, Spybot, Ad-Aware SE installed on the computer, and
> used all of them regularly. I may have picked up a piece of malware that they
> all missed. More likely, after several years of use, I just needed to
> completely clean up the mess and start over.
>
> Thanks again and please keep up the good work all you MVPs do. Though your
> suggestions weren't the solution, I learned a tremendous amount abot spyware
> and malware by reding all the material associated with your suggestions, and
> I am now better equipped to handle future problems.
>
> Richard
>
> "TaurArian" wrote:
>
> > Don't forget to post back your results, your feedback is important as it may
> > assist others reading the Newsgroup.
> > Kaylene
> >
> > "Richard S. - Chesapeake" wrote:
> >
> > > Thanks TaurArian. I'll start at the top and work my way down.
> > > I appreciate the reply and all the information you provided.
> > >
> > > Richard
> > >
> > >
> > > "TaurArian [MS-MVP]" wrote:
> > >
> > > > WINUP: Problems When Viewing or Downloading From Windows Update
> > > > http://support.microsoft.com/?kbid=193385
> > > > Windows 2000, Windows Millennium Edition, Windows 98 Second Edition & Microsoft Windows 98
> > > >
> > > > Also suggest:-
> > > > Information about malware:
> > > > http://arstechnica.com/articles/paedia/malware.ars
> > > >
> > > > The below links assist you in checking your system for parasites:-
> > > > http://aumha.org/a/noads.htm
> > > > http://inetexplorer.mvps.org/tshoot.html
> > > > Please note that some malware may kill the internet connection when it is removed, the program on
> > > > the link below will enable you to regain the internet connection.
> > > > http://www.cexx.org/lspfix.htm
> > > >
> > > > Unexplained computer behavior may be caused by third-party software
> > > > http://support.microsoft.com/default...b;en-us;827315
> > > >
> > > > Spyware Programs links:-
> > > > www.lavasoftusa.com Ad-Aware
> > > > www.security.kolla.de Spybot
> > > > http://www.intermute.com/products/cwshredder.html - CWShredder
> > > >
> > > > SpywareBlaster
> > > > http://www.javacoolsoftware.com/spywareblaster.html
> > > >
> > > > Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
> > > > http://mvps.org/winhelp2002/unwanted.htm
> > > >
> > > > Downloadable McAfee AVERT Stinger:
> > > > Stinger: http://vil.nai.com/vil/stinger/
> > > > stand-alone utility used to detect and remove specific viruses. It is not a
> > > > substitute for full anti-virus protection, but rather a tool to assist
> > > > administrators and users when dealing with an infected system. Stinger utilizes
> > > > next generation scan engine technology, including process scanning, digitally
> > > > signed DAT files, and scan performance optimizations.
> > > >
> > > >
> > > > Perhaps an online security/virus check
> > > > Symantec
> > > > http://security.norton.com/sscv6/def...d=ie&venid=sym
> > > > Trend Micro House Call:
> > > > http://housecall.trendmicro.com/
> > > > Panda ActiveScan;
> > > > http://www.pandasoftware.com/actives..._principal.htm
> > > > McAfee FreeScan:
> > > > http://us.mcafee.com/root/mfs/default.asp
> > > > Kaspersky Labs On-line Virus Checker:
> > > > http://www.kaspersky.com/remoteviruschk.html
> > > > BitDefender Online Scan:
> > > > http://www.bitdefender.com/scan/licence.php
> > > >
> > > >
> > > >
> > > > --
> > > > ===========================
> > > > TaurArian [MS-MVP] 2005-2006
> > > > ===========================
> > > >
> > > >
> > > > "Richard S. - Chesapeake" <Richard S. - > wrote in message
> > > > newsEA6019A-A554-41D0-8339-...
> > > > > Windows Me. Trying to get and install updates. When reply yes to "Do you want
> > > > > to install and run "Windows Updates" signed on 8/26/03 12:10 PM and
> > > > > distributed by...", that window closes and Internet Explorer hangs up.
> > > > > Pressing ctrl-alt-delete shows that IE is 'Not Responding".
> > > > >
> > > > > Any help will be appreciated.
> > > > >
> > > > > Thanks,
> > > > > Richard
> > > > >
> > > >
> > > >