Can't install any updates, Error 0x80072EE7, Win 2003 Server

Found Error 0x80072EE7 in my log file.

Looking at other discussions and associated pages on the topic I have no
static mapping in my host files, and correct DNS information.

Any help greatly appreciated.

Jez


Log file follows:

2004-12-20 13:58:09 13:58:09 Success IUCTL Downloaded
iuident.cab from http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4
2004-12-20 13:58:09 13:58:09 Success IUCTL Current
iuengine.dll version: 5.4.3790.14
2004-12-20 13:58:09 13:58:09 Success IUCTL Current iuctl.dll
version: 5.4.3790.14
2004-12-20 13:58:09 13:58:09 Success IUENGINE Starting
2004-12-20 13:58:09 13:58:09 Success IUENGINE Determining machine
configuration
2004-12-20 13:58:11 13:58:11 Success IUENGINE Determining machine
configuration
2004-12-20 13:58:34 13:58:34 Success IUENGINE Querying software
update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-12-20 13:58:35 13:58:35 Success IUENGINE Querying software
update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-12-20 13:58:36 13:58:36 Success IUENGINE Querying software
update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-12-20 13:58:40 13:58:40 Success IUENGINE Querying software
update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-12-20 13:58:47 13:58:47 Success IUENGINE Determining machine
configuration
2004-12-20 13:58:48 13:58:48 Success IUENGINE Querying software
update catalog from
https://v4.windowsupdate.microsoft.c...etmanifest.asp
2004-12-20 14:02:51 14:02:51 Success IUENGINE Querying software
update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-12-20 14:02:52 14:02:52 Success IUENGINE Asynchronous
Download started
2004-12-20 14:02:52 14:02:52 Success IUENGINE Download
destination root folder is: C:\WUTemp
2004-12-20 14:03:23 14:03:23 Error IUENGINE Library download
error and timed out (30328 ms). Will not retry. (Error 0x80072EE7)
2004-12-20 14:03:23 14:03:23 Error IUENGINE Downloading file
http://download.windowsupdate.com/ms...2c526e9fad.EXE,
skipping remaining files for this Item (Error 0x80072EE7)
2004-12-20 14:03:23 14:03:23 Error IUENGINE See iuhist.xml for
details: Download finished (Error 0x80072EE7)

If you are coming in over a decent network (eg broadband or office) It might
be your MTU - go to www.dslreports.com/drtcp and download and run it.

I suggest changing your mtu to 1300 - then disable and reenable your NIC
then try again.

Lemme know what happens.

"Jez" wrote:

> Found Error 0x80072EE7 in my log file.
>
> Looking at other discussions and associated pages on the topic I have no
> static mapping in my host files, and correct DNS information.
>
> Any help greatly appreciated.
>
> Jez
>
>
> Log file follows:
>
> 2004-12-20 13:58:09 13:58:09 Success IUCTL Downloaded
> iuident.cab from http://windowsupdate.microsoft.com/v4/ to C:\Program
> Files\WindowsUpdate\V4
> 2004-12-20 13:58:09 13:58:09 Success IUCTL Current
> iuengine.dll version: 5.4.3790.14
> 2004-12-20 13:58:09 13:58:09 Success IUCTL Current iuctl.dll
> version: 5.4.3790.14
> 2004-12-20 13:58:09 13:58:09 Success IUENGINE Starting
> 2004-12-20 13:58:09 13:58:09 Success IUENGINE Determining machine
> configuration
> 2004-12-20 13:58:11 13:58:11 Success IUENGINE Determining machine
> configuration
> 2004-12-20 13:58:34 13:58:34 Success IUENGINE Querying software
> update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
> 2004-12-20 13:58:35 13:58:35 Success IUENGINE Querying software
> update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
> 2004-12-20 13:58:36 13:58:36 Success IUENGINE Querying software
> update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
> 2004-12-20 13:58:40 13:58:40 Success IUENGINE Querying software
> update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
> 2004-12-20 13:58:47 13:58:47 Success IUENGINE Determining machine
> configuration
> 2004-12-20 13:58:48 13:58:48 Success IUENGINE Querying software
> update catalog from
> https://v4.windowsupdate.microsoft.c...etmanifest.asp
> 2004-12-20 14:02:51 14:02:51 Success IUENGINE Querying software
> update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
> 2004-12-20 14:02:52 14:02:52 Success IUENGINE Asynchronous
> Download started
> 2004-12-20 14:02:52 14:02:52 Success IUENGINE Download
> destination root folder is: C:\WUTemp
> 2004-12-20 14:03:23 14:03:23 Error IUENGINE Library download
> error and timed out (30328 ms). Will not retry. (Error 0x80072EE7)
> 2004-12-20 14:03:23 14:03:23 Error IUENGINE Downloading file
> http://download.windowsupdate.com/ms...2c526e9fad.EXE,
> skipping remaining files for this Item (Error 0x80072EE7)
> 2004-12-20 14:03:23 14:03:23 Error IUENGINE See iuhist.xml for
> details: Download finished (Error 0x80072EE7)
>

Unfortunately this made no difference, even after a full reboot. Thanks for
the suggestion, and would appreciate any more.

Jez

FYI. The URL for Dr.TCP has changed to www.dslreports.com/front/drtcp.html

"Steven Laverty" wrote:

> If you are coming in over a decent network (eg broadband or office) It might
> be your MTU - go to www.dslreports.com/drtcp and download and run it.
>
> I suggest changing your mtu to 1300 - then disable and reenable your NIC
> then try again.
>
> Lemme know what happens.
>
> "Jez" wrote:
>
> > Found Error 0x80072EE7 in my log file.
> >
> > Looking at other discussions and associated pages on the topic I have no
> > static mapping in my host files, and correct DNS information.
> >
> > Any help greatly appreciated.
> >
> > Jez
> >
> >
> > Log file follows:
> >
> > 2004-12-20 13:58:09 13:58:09 Success IUCTL Downloaded
> > iuident.cab from http://windowsupdate.microsoft.com/v4/ to C:\Program
> > Files\WindowsUpdate\V4
> > 2004-12-20 13:58:09 13:58:09 Success IUCTL Current
> > iuengine.dll version: 5.4.3790.14
> > 2004-12-20 13:58:09 13:58:09 Success IUCTL Current iuctl.dll
> > version: 5.4.3790.14
> > 2004-12-20 13:58:09 13:58:09 Success IUENGINE Starting
> > 2004-12-20 13:58:09 13:58:09 Success IUENGINE Determining machine
> > configuration
> > 2004-12-20 13:58:11 13:58:11 Success IUENGINE Determining machine
> > configuration
> > 2004-12-20 13:58:34 13:58:34 Success IUENGINE Querying software
> > update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
> > 2004-12-20 13:58:35 13:58:35 Success IUENGINE Querying software
> > update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
> > 2004-12-20 13:58:36 13:58:36 Success IUENGINE Querying software
> > update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
> > 2004-12-20 13:58:40 13:58:40 Success IUENGINE Querying software
> > update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
> > 2004-12-20 13:58:47 13:58:47 Success IUENGINE Determining machine
> > configuration
> > 2004-12-20 13:58:48 13:58:48 Success IUENGINE Querying software
> > update catalog from
> > https://v4.windowsupdate.microsoft.c...etmanifest.asp
> > 2004-12-20 14:02:51 14:02:51 Success IUENGINE Querying software
> > update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
> > 2004-12-20 14:02:52 14:02:52 Success IUENGINE Asynchronous
> > Download started
> > 2004-12-20 14:02:52 14:02:52 Success IUENGINE Download
> > destination root folder is: C:\WUTemp
> > 2004-12-20 14:03:23 14:03:23 Error IUENGINE Library download
> > error and timed out (30328 ms). Will not retry. (Error 0x80072EE7)
> > 2004-12-20 14:03:23 14:03:23 Error IUENGINE Downloading file
> > http://download.windowsupdate.com/ms...2c526e9fad.EXE,
> > skipping remaining files for this Item (Error 0x80072EE7)
> > 2004-12-20 14:03:23 14:03:23 Error IUENGINE See iuhist.xml for
> > details: Download finished (Error 0x80072EE7)
> >

Jez,

Go to Internet Options in the Control Panel. Click the Delete Files
button, put a check in the box next to Delete all offline content,
click OK. Next, click the Delete Cookies button and then the Clear
History button. Click OK.

Now try Windows Update. "something" is causing the connection to
time out. Check that Windows Update has been added to the Trusted
zones sites when you are in Internet Options ... click the Security
tab, click the Trusted sites icon, add these sites :

http://Windowsupdate.microsoft.com

http://V4.Windowsupdate.microsoft.com

https://v4.Windowsupdate.microsoft.com

http://V5.Windowsupdate.microsoft.com


https://v5.Windowsupdate.microsoft.com

http://Download.Windowsupdate.com

Win 2003 Server *should* be going to the V5 site at this time, not
the V4 site listed in the WindowsUpdate.log.


MowGreen [MVP]
===============
*-343-* FDNY
Never Forgotten
===============

Jez wrote:

> Unfortunately this made no difference, even after a full reboot. Thanks for
> the suggestion, and would appreciate any more.
>
> Jez
>
> FYI. The URL for Dr.TCP has changed to www.dslreports.com/front/drtcp.html
>
> "Steven Laverty" wrote:
>
>
>>If you are coming in over a decent network (eg broadband or office) It might
>>be your MTU - go to www.dslreports.com/drtcp and download and run it.
>>
>>I suggest changing your mtu to 1300 - then disable and reenable your NIC
>>then try again.
>>
>>Lemme know what happens.
>>
>>"Jez" wrote:
>>
>>
>>>Found Error 0x80072EE7 in my log file.
>>>
>>>Looking at other discussions and associated pages on the topic I have no
>>>static mapping in my host files, and correct DNS information.
>>>
>>>Any help greatly appreciated.
>>>
>>>Jez
>>>
>>>
>>>Log file follows:
>>>
>>>2004-12-20 13:58:09 13:58:09 Success IUCTL Downloaded
>>>iuident.cab from http://windowsupdate.microsoft.com/v4/ to C:\Program
>>>Files\WindowsUpdate\V4
>>>2004-12-20 13:58:09 13:58:09 Success IUCTL Current
>>>iuengine.dll version: 5.4.3790.14
>>>2004-12-20 13:58:09 13:58:09 Success IUCTL Current iuctl.dll
>>>version: 5.4.3790.14
>>>2004-12-20 13:58:09 13:58:09 Success IUENGINE Starting
>>>2004-12-20 13:58:09 13:58:09 Success IUENGINE Determining machine
>>>configuration
>>>2004-12-20 13:58:11 13:58:11 Success IUENGINE Determining machine
>>>configuration
>>>2004-12-20 13:58:34 13:58:34 Success IUENGINE Querying software
>>>update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
>>>2004-12-20 13:58:35 13:58:35 Success IUENGINE Querying software
>>>update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
>>>2004-12-20 13:58:36 13:58:36 Success IUENGINE Querying software
>>>update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
>>>2004-12-20 13:58:40 13:58:40 Success IUENGINE Querying software
>>>update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
>>>2004-12-20 13:58:47 13:58:47 Success IUENGINE Determining machine
>>>configuration
>>>2004-12-20 13:58:48 13:58:48 Success IUENGINE Querying software
>>>update catalog from
>>>https://v4.windowsupdate.microsoft.c...etmanifest.asp
>>>2004-12-20 14:02:51 14:02:51 Success IUENGINE Querying software
>>>update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
>>>2004-12-20 14:02:52 14:02:52 Success IUENGINE Asynchronous
>>>Download started
>>>2004-12-20 14:02:52 14:02:52 Success IUENGINE Download
>>>destination root folder is: C:\WUTemp
>>>2004-12-20 14:03:23 14:03:23 Error IUENGINE Library download
>>>error and timed out (30328 ms). Will not retry. (Error 0x80072EE7)
>>>2004-12-20 14:03:23 14:03:23 Error IUENGINE Downloading file
>>>http://download.windowsupdate.com/ms...2c526e9fad.EXE,
>>>skipping remaining files for this Item (Error 0x80072EE7)
>>>2004-12-20 14:03:23 14:03:23 Error IUENGINE See iuhist.xml for
>>>details: Download finished (Error 0x80072EE7)
>>>

MYU was my only card to play ...to double check ...Can you login to instant
messenger over that network ? Give it a go and let me know cos if you cant
then its MTU .... alternatively dial up from the server using 56k modem and
see if windows update works then (will take ages though). If it does its MTU,
if not its someting ven worse ....

Regards,

steven
Dublin, Ireland

"Jez" wrote:

> Unfortunately this made no difference, even after a full reboot. Thanks for
> the suggestion, and would appreciate any more.
>
> Jez
>
> FYI. The URL for Dr.TCP has changed to www.dslreports.com/front/drtcp.html
>
> "Steven Laverty" wrote:
>
> > If you are coming in over a decent network (eg broadband or office) It might
> > be your MTU - go to www.dslreports.com/drtcp and download and run it.
> >
> > I suggest changing your mtu to 1300 - then disable and reenable your NIC
> > then try again.
> >
> > Lemme know what happens.
> >
> > "Jez" wrote:
> >
> > > Found Error 0x80072EE7 in my log file.
> > >
> > > Looking at other discussions and associated pages on the topic I have no
> > > static mapping in my host files, and correct DNS information.
> > >
> > > Any help greatly appreciated.
> > >
> > > Jez
> > >
> > >
> > > Log file follows:
> > >
> > > 2004-12-20 13:58:09 13:58:09 Success IUCTL Downloaded
> > > iuident.cab from http://windowsupdate.microsoft.com/v4/ to C:\Program
> > > Files\WindowsUpdate\V4
> > > 2004-12-20 13:58:09 13:58:09 Success IUCTL Current
> > > iuengine.dll version: 5.4.3790.14
> > > 2004-12-20 13:58:09 13:58:09 Success IUCTL Current iuctl.dll
> > > version: 5.4.3790.14
> > > 2004-12-20 13:58:09 13:58:09 Success IUENGINE Starting
> > > 2004-12-20 13:58:09 13:58:09 Success IUENGINE Determining machine
> > > configuration
> > > 2004-12-20 13:58:11 13:58:11 Success IUENGINE Determining machine
> > > configuration
> > > 2004-12-20 13:58:34 13:58:34 Success IUENGINE Querying software
> > > update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
> > > 2004-12-20 13:58:35 13:58:35 Success IUENGINE Querying software
> > > update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
> > > 2004-12-20 13:58:36 13:58:36 Success IUENGINE Querying software
> > > update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
> > > 2004-12-20 13:58:40 13:58:40 Success IUENGINE Querying software
> > > update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
> > > 2004-12-20 13:58:47 13:58:47 Success IUENGINE Determining machine
> > > configuration
> > > 2004-12-20 13:58:48 13:58:48 Success IUENGINE Querying software
> > > update catalog from
> > > https://v4.windowsupdate.microsoft.c...etmanifest.asp
> > > 2004-12-20 14:02:51 14:02:51 Success IUENGINE Querying software
> > > update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
> > > 2004-12-20 14:02:52 14:02:52 Success IUENGINE Asynchronous
> > > Download started
> > > 2004-12-20 14:02:52 14:02:52 Success IUENGINE Download
> > > destination root folder is: C:\WUTemp
> > > 2004-12-20 14:03:23 14:03:23 Error IUENGINE Library download
> > > error and timed out (30328 ms). Will not retry. (Error 0x80072EE7)
> > > 2004-12-20 14:03:23 14:03:23 Error IUENGINE Downloading file
> > > http://download.windowsupdate.com/ms...2c526e9fad.EXE,
> > > skipping remaining files for this Item (Error 0x80072EE7)
> > > 2004-12-20 14:03:23 14:03:23 Error IUENGINE See iuhist.xml for
> > > details: Download finished (Error 0x80072EE7)
> > >