Can't Install Anything

When I run Windows Update it says "Preparing to Install" and lasts forever.

I have tried to install SP1 for Office 2007 and it also failed.

Please help.

"Attempt was made to install while another install is going on or reboot is
pending"

Have you rebooted?


If you have rebooted, then see:-

How to obtain assistance from MS Support

Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
support calls that are associated with security updates or using Automatic
Updates. When you call, clearly state that your problem is. Note any error
codes etc.

In other countries, see http://support.microsoft.com/security
"No-Charge Support...for virus and other security-related" issues in
right-hand menu for localized contact information.

For more information about how to contact Microsoft for support issues,
visit the International Support Web site:
https://support.microsoft.com/common/international.aspx
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527



"tim" wrote:

> When I run Windows Update it says "Preparing to Install" and lasts forever.
>
> I have tried to install SP1 for Office 2007 and it also failed.
>
> Please help.
>
>

My previous post belonged in another thread - sorry, disregard the same.
I'll blame the web interface.
K

"tim" wrote:

> When I run Windows Update it says "Preparing to Install" and lasts forever.
>
> I have tried to install SP1 for Office 2007 and it also failed.
>
> Please help.
>
>