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Can't install downloaded acrobat standard 8.0 on my new Vista Lapt

 
 
DanChestermere
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      03-16-2008
Hi, i have this new laptop with Vista Home on it. I had installed my acrobat
standard 6.0 on it from cd. I decided i should upgrade to 8.0, so purchased
and d/l from the adobe site. The file comes in zipped. When i try ton unzip
and install, i get the message: "a problem occurred while creating the
destination folder. please check the folder permissions or choose another
folder".. So, i tried to extract into my "Documents" folder rather than to
the desktop and got "check available space and the write priveleges on the
destination folder".

I have tried to enable and then disable the UAC but did not seem to make a
difference.

I don;t know if this is an installer problem, a folder permissions problem,
or an acrobat 8.0 problem, or just a " dumb operator" problem..but would
would appreciate some help.

Thanks

Dan
 
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DanChestermere
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      03-16-2008
You know what? I found a solution on this site, which involved right clicking
and selecting "open folder as administrator"... simple solutions for simple
minds!

Thanks to Thomas in another forum
--
Dan


"DanChestermere" wrote:

> Hi, i have this new laptop with Vista Home on it. I had installed my acrobat
> standard 6.0 on it from cd. I decided i should upgrade to 8.0, so purchased
> and d/l from the adobe site. The file comes in zipped. When i try ton unzip
> and install, i get the message: "a problem occurred while creating the
> destination folder. please check the folder permissions or choose another
> folder".. So, i tried to extract into my "Documents" folder rather than to
> the desktop and got "check available space and the write priveleges on the
> destination folder".
>
> I have tried to enable and then disable the UAC but did not seem to make a
> difference.
>
> I don;t know if this is an installer problem, a folder permissions problem,
> or an acrobat 8.0 problem, or just a " dumb operator" problem..but would
> would appreciate some help.
>
> Thanks
>
> Dan

 
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Rick Rogers
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Posts: n/a

 
      03-16-2008
Hi,

First uninstall the current version. Then download the .zip file and extract
the contents to a location of your choice. Go into the contents, right click
the setup file and choose 'run as administrator'. See if this helps.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"DanChestermere" <blah > wrote in message
news:096B39BF-D55A-4A42-9174-...
> Hi, i have this new laptop with Vista Home on it. I had installed my
> acrobat
> standard 6.0 on it from cd. I decided i should upgrade to 8.0, so
> purchased
> and d/l from the adobe site. The file comes in zipped. When i try ton
> unzip
> and install, i get the message: "a problem occurred while creating the
> destination folder. please check the folder permissions or choose another
> folder".. So, i tried to extract into my "Documents" folder rather than to
> the desktop and got "check available space and the write priveleges on the
> destination folder".
>
> I have tried to enable and then disable the UAC but did not seem to make a
> difference.
>
> I don;t know if this is an installer problem, a folder permissions
> problem,
> or an acrobat 8.0 problem, or just a " dumb operator" problem..but would
> would appreciate some help.
>
> Thanks
>
> Dan


 
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