Stop the Automatic Updates service
Click Start, Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Stop.
Stopping the service will take a moment.
Delete the contents of the DataStore/downloads folder
Click Start. Choose Run.
In the Run box, type %windir%\SoftwareDistribution
Click OK.
Open the DataStore folder.
Delete all contents of the DataStore folder.
Open the Download folder.
Delete all contents of the Download folder.
Close the window.
Start the Automatic Updates service
Click Start. Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Start.
Starting the service will take a moment.
--
==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help?
http://support.microsoft.com/?scid=ph;en-us;6527
Get Safe online:
http://www.getsafeonline.org/
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)
"jdaniel" <> wrote in message
news:14220A98-104E-42E4-AA7A-...
| Fellshadow,
| Can you explain how to get to the DataStore & download folders? I am
| facing the sme issue when trying to install the security update for KB925398
|
|
|
| "Fellshadow" wrote:
|
| > I found the error message and searched for it on here and found some of your
| > previous posts. I had to delete the contents of the DataStore and Download
| > folders, and now it works! thanks a lot for the help.
| >
| > "TaurArian [MS-MVP]" wrote:
| >
| > > On the WU Website, select your history of updates - now click on failed update
(red
| > > mark) and see if there is an error code.
| > > If there is an error code, write it down and post back or in the alternative,
do a
| > > search for the error code.
| > >
| > > Windows Update Checklist
| > >
http://www3.telus.net/dandemar/updtcl.htm
| > >
| > > Further information can be obtained from the WU log -
| > >
| > > Click Start, and then click Run.
| > > In the Open box, type : %windir%\windowsupdate.log
| > > and then click OK.
| > >
| > > Scroll down towards the bottom for the latest entries to locate the error
code(s)
| > > associated with the latest failed attempt to download/install. If appropriate
copy
| > > and paste the error codes into this thread so someone may be able to assist
you. On
| > > the other hand, you may be able to find the error code and other suggestions by
| > > searching the Newsgroup.
| > >
| > > Also check Windows folder for file called KB******.log (****** = number of
update ie
| > > KB896688) and post the contents of the failed update.
| > > This may provide further clues as to why the update failed.
| > >
| > > How to read the Windowsupdate.log file:
| > >
http://support.microsoft.com/?kbid=902093
| > >
| > >
| > > --
| > >
| > > ==================================
| > > TaurArian [MS-MVP] 2005-2007 - Australia
| > > ==================================
| > >
http://www.dts-l.org/goodpost.htm
| > > Need more help?
http://support.microsoft.com/?scid=ph;en-us;6527
| > > Get Safe online:
http://www.getsafeonline.org/
| > > (Links to web pages and MSKB Articles are posted for the purposes of keeping
the
| > > information current)
| > >
| > >
| > > "Fellshadow" <> wrote in message
| > > news:B98E01B6-BF6E-4D9A-9724-...
| > > | Everytime i try to update, these four items fail to install:
| > > |
| > > | Critical Update for Windows XP (KB886185)
| > > | Security Update for Windows Media Player Plug-in (KB911564)
| > > | Update for Windows XP (KB910437)
| > > | Security Update for Windows Media Player 6.4 (KB925398)
| > > |
| > > | I have ALL other priority updates, but these still wont install. Anyone have
| > > | a solution?
| > >
| > >
| > >