can't install kb972270 (latest microsoft updates)

Am running Vista with all latest patches. However, tried to download
security patches today (1-12) and kd 972270 failed and will not install after
repeated attempts...tried a manual download and get a message that update is
not for my system. Erroe code is 80070005--unknown error. Have rebooted
machine numerous times and used Microsoft fixiet utility...nothing
works....updates worked fine until today...have not added any software or
programs in over 6 months. i have Trend Micro Av version 16...but even with
it turned off, I still can't install the updates. Any suggestions?????

Is your Trend Micro subscription current? Has it ever expired, however
briefly?

Has a Norton or McAfee application ever been installed on the computer
(e.g., a free-trial version that came preinstalled when you bought it)?

See the "How to obtain help" section of
http://support.microsoft.com/kb/972279

For home users, no-charge support is available by calling 1-866-PCSAFETY
and/or 1-866-234-6020 in the United States and in Canada or by contacting
your local Microsoft subsidiary. There is no-charge for support calls that
are associated with security updates. When you call, clearly state that
your problem is related to a Security Update and cite the update's KB number
(e.g., KB972220).

Or you can...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Consumer Security Support home page includes links for free security update
support, too
https://consumersecuritysupport.microsoft.com/

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


gphbass wrote:
> Am running Vista with all latest patches. However, tried to download
> security patches today (1-12) and kd 972270 failed and will not install
> after repeated attempts...tried a manual download and get a message that
> update is not for my system. Erroe code is 80070005--unknown error. Have
> rebooted machine numerous times and used Microsoft fixiet
> utility...nothing
> works....updates worked fine until today...have not added any software or
> programs in over 6 months. i have Trend Micro Av version 16...but even
> with
> it turned off, I still can't install the updates. Any suggestions?????

Yes--my AV is up to date--neither norton nor macafee have ever been
installed--even went back to a restore point before the last update--those
updates reloaded fine, the current still does not...tried to manually update
and the program says updates are not for my system---double checked the file
at MS and it indeed said that it was for all versions of vista and was
released on 1-12-10. Updates stop downloading at 11% and then say they have
failed

"PA Bear [MS MVP]" wrote:

> Is your Trend Micro subscription current? Has it ever expired, however
> briefly?
>
> Has a Norton or McAfee application ever been installed on the computer
> (e.g., a free-trial version that came preinstalled when you bought it)?
>
> See the "How to obtain help" section of
> http://support.microsoft.com/kb/972279
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY
> and/or 1-866-234-6020 in the United States and in Canada or by contacting
> your local Microsoft subsidiary. There is no-charge for support calls that
> are associated with security updates. When you call, clearly state that
> your problem is related to a Security Update and cite the update's KB number
> (e.g., KB972220).
>
> Or you can...
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Consumer Security Support home page includes links for free security update
> support, too
> https://consumersecuritysupport.microsoft.com/
>
> For more information about how to contact your local Microsoft subsidiary
> for security update support issues, visit the International Support Web
> site: http://support.microsoft.com/common/international.aspx
>
> For enterprise customers, support for security updates is available through
> your usual support contacts.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
> www.banthecheck.com
>
>
> gphbass wrote:
> > Am running Vista with all latest patches. However, tried to download
> > security patches today (1-12) and kd 972270 failed and will not install
> > after repeated attempts...tried a manual download and get a message that
> > update is not for my system. Erroe code is 80070005--unknown error. Have
> > rebooted machine numerous times and used Microsoft fixiet
> > utility...nothing
> > works....updates worked fine until today...have not added any software or
> > programs in over 6 months. i have Trend Micro Av version 16...but even
> > with
> > it turned off, I still can't install the updates. Any suggestions?????
>
> .
>

TYPO CORRECTION: See the "How to obtain help" section of
http://support.microsoft.com/kb/972270

Has Vista SP2 been installed yet?

gphbass wrote:
> Yes--my AV is up to date--neither norton nor macafee have ever been
> installed--even went back to a restore point before the last update--those
> updates reloaded fine, the current still does not...tried to manually
> update and the program says updates are not for my system---double checked
> the file at MS and it indeed said that it was for all versions of vista
> and
> was released on 1-12-10. Updates stop downloading at 11% and then say
> they
> have failed
>
> "PA Bear [MS MVP]" wrote:
>> Is your Trend Micro subscription current? Has it ever expired, however
>> briefly?
>>
>> Has a Norton or McAfee application ever been installed on the computer
>> (e.g., a free-trial version that came preinstalled when you bought it)?
>>
>> See the "How to obtain help" section of
>> [http://support.microsoft.com/kb/972270]
>>
>> For home users, no-charge support is available by calling 1-866-PCSAFETY
>> and/or 1-866-234-6020 in the United States and in Canada or by contacting
>> your local Microsoft subsidiary. There is no-charge for support calls
>> that
>> are associated with security updates. When you call, clearly state that
>> your problem is related to a Security Update and cite the update's KB
>> number (e.g., KB972220).
>>
>> Or you can...
>>
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> Consumer Security Support home page includes links for free security
>> update
>> support, too
>> https://consumersecuritysupport.microsoft.com/
>>
>> For more information about how to contact your local Microsoft subsidiary
>> for security update support issues, visit the International Support Web
>> site: http://support.microsoft.com/common/international.aspx
>>
>> For enterprise customers, support for security updates is available
>> through
>> your usual support contacts.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>> www.banthecheck.com
>>
>>
>> gphbass wrote:
>>> Am running Vista with all latest patches. However, tried to download
>>> security patches today (1-12) and kd 972270 failed and will not install
>>> after repeated attempts...tried a manual download and get a message that
>>> update is not for my system. Erroe code is 80070005--unknown error.
>>> Have
>>> rebooted machine numerous times and used Microsoft fixiet
>>> utility...nothing
>>> works....updates worked fine until today...have not added any software
>>> or
>>> programs in over 6 months. i have Trend Micro Av version 16...but even
>>> with
>>> it turned off, I still can't install the updates. Any suggestions?????
>>
>> .

See the "How to obtain help" section of
http://support.microsoft.com/kb/972270

How about a 0x8000FFFF error?

Error when you download updates using Windows Update or Microsoft Update:
8000FFFF
http://support.microsoft.com/kb/946414



gphbass wrote:
> Yes I am running Vista SP2--everything else is up to date---windows update
> worked fine until the patches issued yesterday......as I said, I even
> rebooted from a restore point before the last windows update...the latest
> one still does not work get an error code of 8000fff
>
> "PA Bear [MS MVP]" wrote:
>
>> TYPO CORRECTION: See the "How to obtain help" section of
>> http://support.microsoft.com/kb/972270
>>
>> Has Vista SP2 been installed yet?
>>
>> gphbass wrote:
>>> Yes--my AV is up to date--neither norton nor macafee have ever been
>>> installed--even went back to a restore point before the last
>>> update--those
>>> updates reloaded fine, the current still does not...tried to manually
>>> update and the program says updates are not for my system---double
>>> checked
>>> the file at MS and it indeed said that it was for all versions of vista
>>> and
>>> was released on 1-12-10. Updates stop downloading at 11% and then say
>>> they
>>> have failed
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> Is your Trend Micro subscription current? Has it ever expired, however
>>>> briefly?
>>>>
>>>> Has a Norton or McAfee application ever been installed on the computer
>>>> (e.g., a free-trial version that came preinstalled when you bought it)?
>>>>
>>>> See the "How to obtain help" section of
>>>> [http://support.microsoft.com/kb/972270]
>>>>
>>>> For home users, no-charge support is available by calling
>>>> 1-866-PCSAFETY
>>>> and/or 1-866-234-6020 in the United States and in Canada or by
>>>> contacting
>>>> your local Microsoft subsidiary. There is no-charge for support calls
>>>> that
>>>> are associated with security updates. When you call, clearly state
>>>> that
>>>> your problem is related to a Security Update and cite the update's KB
>>>> number (e.g., KB972220).
>>>>
>>>> Or you can...
>>>>
>>>> Start a free Windows Update support incident request:
>>>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>>>
>>>> Consumer Security Support home page includes links for free security
>>>> update
>>>> support, too
>>>> https://consumersecuritysupport.microsoft.com/
>>>>
>>>> For more information about how to contact your local Microsoft
>>>> subsidiary
>>>> for security update support issues, visit the International Support Web
>>>> site: http://support.microsoft.com/common/international.aspx
>>>>
>>>> For enterprise customers, support for security updates is available
>>>> through
>>>> your usual support contacts.
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>> www.banthecheck.com
>>>>
>>>>
>>>> gphbass wrote:
>>>>> Am running Vista with all latest patches. However, tried to download
>>>>> security patches today (1-12) and kd 972270 failed and will not
>>>>> install
>>>>> after repeated attempts...tried a manual download and get a message
>>>>> that
>>>>> update is not for my system. Erroe code is 80070005--unknown error.
>>>>> Have
>>>>> rebooted machine numerous times and used Microsoft fixiet
>>>>> utility...nothing
>>>>> works....updates worked fine until today...have not added any software
>>>>> or
>>>>> programs in over 6 months. i have Trend Micro Av version 16...but
>>>>> even
>>>>> with
>>>>> it turned off, I still can't install the updates. Any
>>>>> suggestions?????
>>>>
>>>> .
>>
>> .

I have already been to both of those links and nothing there helped--really
was nothing at the first link except what update files to download....

"PA Bear [MS MVP]" wrote:

> See the "How to obtain help" section of
> http://support.microsoft.com/kb/972270
>
> How about a 0x8000FFFF error?
>
> Error when you download updates using Windows Update or Microsoft Update:
> 8000FFFF
> http://support.microsoft.com/kb/946414
>
>
>
> gphbass wrote:
> > Yes I am running Vista SP2--everything else is up to date---windows update
> > worked fine until the patches issued yesterday......as I said, I even
> > rebooted from a restore point before the last windows update...the latest
> > one still does not work get an error code of 8000fff
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> TYPO CORRECTION: See the "How to obtain help" section of
> >> http://support.microsoft.com/kb/972270
> >>
> >> Has Vista SP2 been installed yet?
> >>
> >> gphbass wrote:
> >>> Yes--my AV is up to date--neither norton nor macafee have ever been
> >>> installed--even went back to a restore point before the last
> >>> update--those
> >>> updates reloaded fine, the current still does not...tried to manually
> >>> update and the program says updates are not for my system---double
> >>> checked
> >>> the file at MS and it indeed said that it was for all versions of vista
> >>> and
> >>> was released on 1-12-10. Updates stop downloading at 11% and then say
> >>> they
> >>> have failed
> >>>
> >>> "PA Bear [MS MVP]" wrote:
> >>>> Is your Trend Micro subscription current? Has it ever expired, however
> >>>> briefly?
> >>>>
> >>>> Has a Norton or McAfee application ever been installed on the computer
> >>>> (e.g., a free-trial version that came preinstalled when you bought it)?
> >>>>
> >>>> See the "How to obtain help" section of
> >>>> [http://support.microsoft.com/kb/972270]
> >>>>
> >>>> For home users, no-charge support is available by calling
> >>>> 1-866-PCSAFETY
> >>>> and/or 1-866-234-6020 in the United States and in Canada or by
> >>>> contacting
> >>>> your local Microsoft subsidiary. There is no-charge for support calls
> >>>> that
> >>>> are associated with security updates. When you call, clearly state
> >>>> that
> >>>> your problem is related to a Security Update and cite the update's KB
> >>>> number (e.g., KB972220).
> >>>>
> >>>> Or you can...
> >>>>
> >>>> Start a free Windows Update support incident request:
> >>>> https://support.microsoft.com/oas/de...spx?gprid=6527
> >>>>
> >>>> Consumer Security Support home page includes links for free security
> >>>> update
> >>>> support, too
> >>>> https://consumersecuritysupport.microsoft.com/
> >>>>
> >>>> For more information about how to contact your local Microsoft
> >>>> subsidiary
> >>>> for security update support issues, visit the International Support Web
> >>>> site: http://support.microsoft.com/common/international.aspx
> >>>>
> >>>> For enterprise customers, support for security updates is available
> >>>> through
> >>>> your usual support contacts.
> >>>> --
> >>>> ~Robear Dyer (PA Bear)
> >>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
> >>>> www.banthecheck.com
> >>>>
> >>>>
> >>>> gphbass wrote:
> >>>>> Am running Vista with all latest patches. However, tried to download
> >>>>> security patches today (1-12) and kd 972270 failed and will not
> >>>>> install
> >>>>> after repeated attempts...tried a manual download and get a message
> >>>>> that
> >>>>> update is not for my system. Erroe code is 80070005--unknown error.
> >>>>> Have
> >>>>> rebooted machine numerous times and used Microsoft fixiet
> >>>>> utility...nothing
> >>>>> works....updates worked fine until today...have not added any software
> >>>>> or
> >>>>> programs in over 6 months. i have Trend Micro Av version 16...but
> >>>>> even
> >>>>> with
> >>>>> it turned off, I still can't install the updates. Any
> >>>>> suggestions?????
> >>>>
> >>>> .
> >>
> >> .
>
> .
>

For home users, no-charge support is available by calling 1-866-PCSAFETY
(and/or 1-866-234-6020) in the United States and in Canada or by contacting
your local Microsoft subsidiary. There is no-charge for support calls that
are associated with security updates. When you call, clearly state that
your problem is related to a Security Update and cite the update's KB number
(e.g., KB972270).

Or you can...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Consumer Security Support home page also offers support options
https://consumersecuritysupport.microsoft.com/

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.


gphbass wrote:
> I have already been to both of those links and nothing there
> helped--really
> was nothing at the first link except what update files to download....
>
> "PA Bear [MS MVP]" wrote:
>
>> See the "How to obtain help" section of
>> http://support.microsoft.com/kb/972270
>>
>> How about a 0x8000FFFF error?
>>
>> Error when you download updates using Windows Update or Microsoft Update:
>> 8000FFFF
>> http://support.microsoft.com/kb/946414
>>
>>
>>
>> gphbass wrote:
>>> Yes I am running Vista SP2--everything else is up to date---windows
>>> update
>>> worked fine until the patches issued yesterday......as I said, I even
>>> rebooted from a restore point before the last windows update...the
>>> latest
>>> one still does not work get an error code of 8000fff
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>
>>>> TYPO CORRECTION: See the "How to obtain help" section of
>>>> http://support.microsoft.com/kb/972270
>>>>
>>>> Has Vista SP2 been installed yet?
>>>>
>>>> gphbass wrote:
>>>>> Yes--my AV is up to date--neither norton nor macafee have ever been
>>>>> installed--even went back to a restore point before the last
>>>>> update--those
>>>>> updates reloaded fine, the current still does not...tried to manually
>>>>> update and the program says updates are not for my system---double
>>>>> checked
>>>>> the file at MS and it indeed said that it was for all versions of
>>>>> vista
>>>>> and
>>>>> was released on 1-12-10. Updates stop downloading at 11% and then say
>>>>> they
>>>>> have failed
>>>>>
>>>>> "PA Bear [MS MVP]" wrote:
>>>>>> Is your Trend Micro subscription current? Has it ever expired,
>>>>>> however
>>>>>> briefly?
>>>>>>
>>>>>> Has a Norton or McAfee application ever been installed on the
>>>>>> computer
>>>>>> (e.g., a free-trial version that came preinstalled when you bought
>>>>>> it)?
>>>>>>
>>>>>> See the "How to obtain help" section of
>>>>>> [http://support.microsoft.com/kb/972270]
>>>>>>
>>>>>> For home users, no-charge support is available by calling
>>>>>> 1-866-PCSAFETY
>>>>>> and/or 1-866-234-6020 in the United States and in Canada or by
>>>>>> contacting
>>>>>> your local Microsoft subsidiary. There is no-charge for support
>>>>>> calls
>>>>>> that
>>>>>> are associated with security updates. When you call, clearly state
>>>>>> that
>>>>>> your problem is related to a Security Update and cite the update's KB
>>>>>> number (e.g., KB972220).
>>>>>>
>>>>>> Or you can...
>>>>>>
>>>>>> Start a free Windows Update support incident request:
>>>>>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>>>>>
>>>>>> Consumer Security Support home page includes links for free security
>>>>>> update
>>>>>> support, too
>>>>>> https://consumersecuritysupport.microsoft.com/
>>>>>>
>>>>>> For more information about how to contact your local Microsoft
>>>>>> subsidiary
>>>>>> for security update support issues, visit the International Support
>>>>>> Web
>>>>>> site: http://support.microsoft.com/common/international.aspx
>>>>>>
>>>>>> For enterprise customers, support for security updates is available
>>>>>> through
>>>>>> your usual support contacts.
>>>>>> --
>>>>>> ~Robear Dyer (PA Bear)
>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>>> www.banthecheck.com
>>>>>>
>>>>>>
>>>>>> gphbass wrote:
>>>>>>> Am running Vista with all latest patches. However, tried to
>>>>>>> download
>>>>>>> security patches today (1-12) and kd 972270 failed and will not
>>>>>>> install
>>>>>>> after repeated attempts...tried a manual download and get a message
>>>>>>> that
>>>>>>> update is not for my system. Erroe code is 80070005--unknown error.
>>>>>>> Have
>>>>>>> rebooted machine numerous times and used Microsoft fixiet
>>>>>>> utility...nothing
>>>>>>> works....updates worked fine until today...have not added any
>>>>>>> software
>>>>>>> or
>>>>>>> programs in over 6 months. i have Trend Micro Av version 16...but
>>>>>>> even
>>>>>>> with
>>>>>>> it turned off, I still can't install the updates. Any
>>>>>>> suggestions?????
>>>>>>
>>>>>> .
>>>>
>>>> .
>>
>> .