Can't install Microsoft Update

When trying to switch from Windows Update to Microsoft Update, I get the
error 0x80245003. I've tried the manual fixes found online when searching for
this error number, but they all revert back to Windows Update. It works, but
when again trying to upgrade to Microsoft Update, the error reocurs. I found
another fix, saying to download the new Update Manager and force-install it
(http://download.windowsupdate.com/v7...gent30-x86.exe)
- I try but the installation fails with the error 0x80070020. This has been
bothering me for a long while now, and I have not been able to find a fix
that would allow me to use Microsoft Update (not Windows Update). I am
running Windows XP SP2 and IE7 with all latest updates. What to do?

Error message when you try to install updates by using the Windows Update
Web site: "0x80245003":
http://support.microsoft.com/kb/919749

You receive a "0x80070020 The process cannot access the file because it is
being used by another process" error message when you try to download an
update from Windows Update or from Microsoft Update:
http://support.microsoft.com/kb/883825

Also see http://support.microsoft.com/kb/822158.

Also try...

1. First install the newly released 'standalone' version of Windows Update
Agent 3.0, v7.0.6000.374
http://support.microsoft.com/kb/932494

Direct Download links:

x86-based versions of Windows (most users)
http://download.windowsupdate.com/v7...gent30-x86.exe

x64-based versions of Windows
http://download.windowsupdate.com/v7...gent30-x64.exe

Itanium-based versions of Windows
http://download.windowsupdate.com/v7...ent30-ia64.exe

2. Now (re)install this (updated) fix:
http://support.microsoft.com/kb/927891 [NB: Not for Vista!]

NB: Windows Update/Automatic Updates started offering 927891 on 22 May-07.
If "Update for [Windows XP] (KB927891)" is listed in Add/Remove Programs
(make sure Show Updates box is checked), it's already installed. cf.
http://www.microsoft.com/technet/sec...ry/927891.mspx

3. Reboot.

<QP>
It’s important to note that with the MSI fix and the new client installed,
the CPU may still go near 100%, but the system should still be responsive
and not lock up. If another task requires CPU cycles they will be shared,
but if the system is idle, MSI will use the full cycles available. If a
task is running at the same time as MSI, the system may be slightly slower,
but should still be responsive during this time. Key to remember the MSI
fix and the new client address unresponsive or locked systems. CPU spikes
during some scans are expected, machine unresponsiveness is not. If your
watching the process monitor, you will still see 100% CPU during some scans
and this is expected behavior.
</QP>
Source:
http://blogs.technet.com/wsus/archiv...follow-up.aspx
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org



jmj713 wrote:
> When trying to switch from Windows Update to Microsoft Update, I get the
> error 0x80245003. I've tried the manual fixes found online when searching
> for this error number, but they all revert back to Windows Update. It
> works, but when again trying to upgrade to Microsoft Update, the error
> reocurs. I found another fix, saying to download the new Update Manager
> and
> force-install it
> (http://download.windowsupdate.com/v7...gent30-x86.exe)
> - I try but the installation fails with the error 0x80070020. This has
> been
> bothering me for a long while now, and I have not been able to find a fix
> that would allow me to use Microsoft Update (not Windows Update). I am
> running Windows XP SP2 and IE7 with all latest updates. What to do?

Thanks for your reply but still no go... What else can I try. See below for
what I did.

"PA Bear" wrote:

> Error message when you try to install updates by using the Windows Update
> Web site: "0x80245003":
> http://support.microsoft.com/kb/919749

Yup, have tried that, as described in my original post.

> You receive a "0x80070020 The process cannot access the file because it is
> being used by another process" error message when you try to download an
> update from Windows Update or from Microsoft Update:
> http://support.microsoft.com/kb/883825

I have disabled my anti-virus and firewall.

> Also see http://support.microsoft.com/kb/822158.
>
> Also try...
>
> 1. First install the newly released 'standalone' version of Windows Update
> Agent 3.0, v7.0.6000.374
> http://support.microsoft.com/kb/932494
>
> Direct Download links:
>
> x86-based versions of Windows (most users)
> http://download.windowsupdate.com/v7...gent30-x86.exe
>
> x64-based versions of Windows
> http://download.windowsupdate.com/v7...gent30-x64.exe
>
> Itanium-based versions of Windows
> http://download.windowsupdate.com/v7...ent30-ia64.exe

Cannot because even with disabled anti-virus, still the install fails with
the same error number.

>
> 2. Now (re)install this (updated) fix:
> http://support.microsoft.com/kb/927891 [NB: Not for Vista!]

Installed this fine.

> NB: Windows Update/Automatic Updates started offering 927891 on 22 May-07.
> If "Update for [Windows XP] (KB927891)" is listed in Add/Remove Programs
> (make sure Show Updates box is checked), it's already installed. cf.
> http://www.microsoft.com/technet/sec...ry/927891.mspx
>
> 3. Reboot.
>
> <QP>
> It’s important to note that with the MSI fix and the new client installed,
> the CPU may still go near 100%, but the system should still be responsive
> and not lock up. If another task requires CPU cycles they will be shared,
> but if the system is idle, MSI will use the full cycles available. If a
> task is running at the same time as MSI, the system may be slightly slower,
> but should still be responsive during this time. Key to remember the MSI
> fix and the new client address unresponsive or locked systems. CPU spikes
> during some scans are expected, machine unresponsiveness is not. If your
> watching the process monitor, you will still see 100% CPU during some scans
> and this is expected behavior.
> </QP>
> Source:
> http://blogs.technet.com/wsus/archiv...follow-up.aspx
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.org
>
>
>
> jmj713 wrote:
> > When trying to switch from Windows Update to Microsoft Update, I get the
> > error 0x80245003. I've tried the manual fixes found online when searching
> > for this error number, but they all revert back to Windows Update. It
> > works, but when again trying to upgrade to Microsoft Update, the error
> > reocurs. I found another fix, saying to download the new Update Manager
> > and
> > force-install it
> > (http://download.windowsupdate.com/v7...gent30-x86.exe)
> > - I try but the installation fails with the error 0x80070020. This has
> > been
> > bothering me for a long while now, and I have not been able to find a fix
> > that would allow me to use Microsoft Update (not Windows Update). I am
> > running Windows XP SP2 and IE7 with all latest updates. What to do?
>
>

"jmj713" <> schrieb:

> Thanks for your reply but still no go... What else can I try.

http://groups.google.com/groups?thre...@DoNotSpam.com
may help. Be cautious while editing the registry, the heart and
brain of Windows!

Bye,
Freudi

jmj713 <> wrote:

>> 1. First install the newly released 'standalone' version of Windows
>> Update Agent 3.0, v7.0.6000.374
>
> Cannot because even with disabled anti-virus, still the install fails
> with the same error number.

This is most likely because Automatic Updates is already running in the
background when you were trying the update. Open a command prompt window
and type the command

net stop wuauserv

before trying the the Update Agent installation.

--
Robin Walker [MVP Networking]

Ottmar Freudenberger wrote:
> "jmj713" <> schrieb:
>> Thanks for your reply but still no go... What else can I try.
>
> http://groups.google.com/groups?thre...@DoNotSpam.com
> may help. Be cautious while editing the registry, the heart and
> brain of Windows!

[Why don't we get Softies helping out here?!]