cant install newest version of live messenger???

i tried to sign in today and i get the message must update to new version to
continue so i proceed with updating during updating to the newest version
it tells me it could not update because it could not remove the old version
so i go in and try to uninstall the old version wont uninstall i try to
delete the old version manually no change i download a file shredder and
shred the file its not there anymore but the program is still installed in
my add remove programs window and is unremovable i do a restoreto a previous
point to recover the program to its pre shredded state and im still unable to
do anything with it ive used registry cleaners to clean the registry it only
tells me the patch file is corrupt or not there

Greetings Barry,

What you'll need to do is remove the bits of the old install in the registry. To do so,
download and run the Windows Installer Cleanup tool:
http://tinyurl.com/42ul9

More documentation can be found here:
http://support.microsoft.com/kb/290301

It's pretty simple to use though. After the cleanup utility is installed (yes, more
installing), head over to Program Files\Windows Installer Cleanup and run the msicuu
executable. You'll be prompted with a list of installed products, including Messenger.
Just select Windows Live Messenger and choose Remove.

Now you should be able to install the latest. If you'd like a direct link to the latest
version, you can grab it here (avoiding the Live Installer stuff):
http://get.live.com/messenger/config

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"barry" <> wrote in message
news9895DFD-7396-42FC-B1E1-...
> i tried to sign in today and i get the message must update to new version to
> continue so i proceed with updating during updating to the newest version
> it tells me it could not update because it could not remove the old version
> so i go in and try to uninstall the old version wont uninstall i try to
> delete the old version manually no change i download a file shredder and
> shred the file its not there anymore but the program is still installed in
> my add remove programs window and is unremovable i do a restoreto a previous
> point to recover the program to its pre shredded state and im still unable to
> do anything with it ive used registry cleaners to clean the registry it only
> tells me the patch file is corrupt or not there