can't install the Outlook Express 6 SP1 update

I reinstalled
my work computer (one of the Antecs with the Nvdia
chipset). Well it's been acting a little funny lately.


First of all though, I have to say I think it was a
super-clean install. I used killdisk.exe to completely
wipe the hard drive and everything that was on it.
Then I put in the Win2k disk and let it do it's thing.
Did all the updates. Then I just loaded the files from
my old one. Seemed simple enough. The only thing I
didn't do was do a bios flash update. But I'm not sure
it would have any bearing on the symptoms that I'm
about to describe, but you might disagree.

Well the first funny thing was that it started to take
an unusually long time to shutdown at times. Not all
the time, but a few times.

Then, I've noticed twice now that sometimes when I
lock the computer with ctrl-alt-del and then come back
and unlock it, all my IE screens have been closed out
that were open. It's just a desktop with no programs
running.

Now, my auto-update alert has told me that I need to
update the Outlook Express 6 SP1 update. So I hit
"install" and it tells me that it has installed it.
Then it tells me to do this again, and again, and
again. I never got an error message of any kind or any
kind of certificate message at all. It just seems like
it installs and then it asks to install it again. I
tried rebooting it and no change. It still does it. I
went to the MS winupdates download site and downloaded
the update in question directly. It again told me that
it had installed but then the auto update keeps asking
to do it again. I finally had to disable my
auto-update feature.

Here is the update in question:
http://support.microsoft.com/kb/823353

Here is a KB that I went to for help:
http://support.microsoft.com/kb/822798

I tried "Rename the Edb.log file" but it says that it
can't find the file in question when i do it.

I can't find "Cryptographic Services" in my services.

I didn't try any of the other stuff. I decided to back
up all my files to an external HD. When things get
quieter I'm thinking about booting to a win2k cd and
picking the "repair win2k" option. See if that works.
Otherwise I might just reinstall with the WinXP Pro
disk that I got.

Any ideas? I didn't run BurnIn yet. Just figured my
hardware was fine.

1. Is the machine now running Win2K SP4?

2. What version of URLMON.DLL and BROWSEUI.DLL is being used currently?

3a. OE Help > About > Files: What versions of MSOE.DLL, INETCOMM.DLL,
WAB32.DLL are listed?

3b. What is the version of MSIMN.EXE currently?

3c. Is (KB)897715 (e.g., Outlook Express-Q897715) listed in Add/Remove
Programs?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP

John.H wrote:
> I reinstalled
> my work computer (one of the Antecs with the Nvdia
> chipset). Well it's been acting a little funny lately.
>
>
> First of all though, I have to say I think it was a
> super-clean install. I used killdisk.exe to completely
> wipe the hard drive and everything that was on it.
> Then I put in the Win2k disk and let it do it's thing.
> Did all the updates. Then I just loaded the files from
> my old one. Seemed simple enough. The only thing I
> didn't do was do a bios flash update. But I'm not sure
> it would have any bearing on the symptoms that I'm
> about to describe, but you might disagree.
>
> Well the first funny thing was that it started to take
> an unusually long time to shutdown at times. Not all
> the time, but a few times.
>
> Then, I've noticed twice now that sometimes when I
> lock the computer with ctrl-alt-del and then come back
> and unlock it, all my IE screens have been closed out
> that were open. It's just a desktop with no programs
> running.
>
> Now, my auto-update alert has told me that I need to
> update the Outlook Express 6 SP1 update. So I hit
> "install" and it tells me that it has installed it.
> Then it tells me to do this again, and again, and
> again. I never got an error message of any kind or any
> kind of certificate message at all. It just seems like
> it installs and then it asks to install it again. I
> tried rebooting it and no change. It still does it. I
> went to the MS winupdates download site and downloaded
> the update in question directly. It again told me that
> it had installed but then the auto update keeps asking
> to do it again. I finally had to disable my
> auto-update feature.
>
> Here is the update in question:
> http://support.microsoft.com/kb/823353
>
> Here is a KB that I went to for help:
> http://support.microsoft.com/kb/822798
>
> I tried "Rename the Edb.log file" but it says that it
> can't find the file in question when i do it.
>
> I can't find "Cryptographic Services" in my services.
>
> I didn't try any of the other stuff. I decided to back
> up all my files to an external HD. When things get
> quieter I'm thinking about booting to a win2k cd and
> picking the "repair win2k" option. See if that works.
> Otherwise I might just reinstall with the WinXP Pro
> disk that I got.
>
> Any ideas? I didn't run BurnIn yet. Just figured my
> hardware was fine.