Can't install PhotoPlus X2

I'm trying to install an image editing software called PhotoPlus X2, which
claims to be Vista compatible. However, when I run the setup.exe I get a
Windows installer error 1619. I'm running Vista Business SP1 x86 and I'm
logging in to the desktop with an admin account. Updating the Windows
installer to version 4.5 didn't help. Any thoughts on how to remedy this?

"Victek" <> wrote in message
news:...
> I'm trying to install an image editing software called PhotoPlus X2, which
> claims to be Vista compatible. However, when I run the setup.exe I get a
> Windows installer error 1619. I'm running Vista Business SP1 x86 and I'm
> logging in to the desktop with an admin account. Updating the Windows
> installer to version 4.5 didn't help. Any thoughts on how to remedy this?
>
>

Try the cnews.corel.com groups. I (Vista home premium 64 bit) run it
without any problems. Also google for "Windows install error 1619"

JimF

"Victek" <> wrote in message
news:...
> I'm trying to install an image editing software called PhotoPlus X2, which
> claims to be Vista compatible. However, when I run the setup.exe I get a
> Windows installer error 1619. I'm running Vista Business SP1 x86 and I'm
> logging in to the desktop with an admin account. Updating the Windows
> installer to version 4.5 didn't help. Any thoughts on how to remedy this?
>
>

How about contacting THEIR support?

On Tue, 12 May 2009 12:53:25 -0700, "Victek" <>
wrote:

>I'm trying to install an image editing software called PhotoPlus X2, which
>claims to be Vista compatible. However, when I run the setup.exe I get a
>Windows installer error 1619. I'm running Vista Business SP1 x86 and I'm
>logging in to the desktop with an admin account. Updating the Windows
>installer to version 4.5 didn't help. Any thoughts on how to remedy this?
>

Right click on setup and try "run as administrator".

Can you install other software or is this now a general problem?

"measekite Da Monkey" <> wrote in message
news:WOkOl.29109$...
>
> "Victek" <> wrote in message
> news:...
>> I'm trying to install an image editing software called PhotoPlus X2,
>> which claims to be Vista compatible. However, when I run the setup.exe I
>> get a Windows installer error 1619. I'm running Vista Business SP1 x86
>> and I'm logging in to the desktop with an admin account. Updating the
>> Windows installer to version 4.5 didn't help. Any thoughts on how to
>> remedy this?
>>
>>
>
> How about contacting THEIR support?
>
>
>

Support from Corel? Of course there is always the question if Victek has a
legal version?

JimF

On Tue, 12 May 2009 12:53:25 -0700, "Victek" <>
wrote:

>I'm trying to install an image editing software called PhotoPlus X2, which
>claims to be Vista compatible. However, when I run the setup.exe I get a
>Windows installer error 1619. I'm running Vista Business SP1 x86 and I'm
>logging in to the desktop with an admin account. Updating the Windows
>installer to version 4.5 didn't help. Any thoughts on how to remedy this?
>
It installed and runs OK on my Vista 64bit m/c
--
Geordie
Windows7 rc1

"measekite Da Monkey" <> wrote in message
news:I5lOl.7001$...
>
> "biggeordie" <> wrote in message
> news:...
>> On Tue, 12 May 2009 12:53:25 -0700, "Victek" <>
>> wrote:
>>
>>>I'm trying to install an image editing software called PhotoPlus X2,
>>>which
>>>claims to be Vista compatible. However, when I run the setup.exe I get a
>>>Windows installer error 1619. I'm running Vista Business SP1 x86 and I'm
>>>logging in to the desktop with an admin account. Updating the Windows
>>>installer to version 4.5 didn't help. Any thoughts on how to remedy
>>>this?
>>>
>> It installed and runs OK on my Vista 64bit m/c
>> --
>> Geordie
>> Windows7 rc1
>
> Wow. What a genius. It works on your machine so everything in the world
> is good again! HA HA HA HA HA
>

Thank you for your contribution to this discussion.

JimF

"JimF" <> wrote in message
news:...
>
> "measekite Da Monkey" <> wrote in message
> news:I5lOl.7001$...
>>
>> "biggeordie" <> wrote in message
>> news:...
>>> On Tue, 12 May 2009 12:53:25 -0700, "Victek" <>
>>> wrote:
>>>
>>>>I'm trying to install an image editing software called PhotoPlus X2,
>>>>which
>>>>claims to be Vista compatible. However, when I run the setup.exe I get
>>>>a
>>>>Windows installer error 1619. I'm running Vista Business SP1 x86 and
>>>>I'm
>>>>logging in to the desktop with an admin account. Updating the Windows
>>>>installer to version 4.5 didn't help. Any thoughts on how to remedy
>>>>this?
>>>>
>>> It installed and runs OK on my Vista 64bit m/c
>>> --
>>> Geordie
>>> Windows7 rc1
>>
>> Wow. What a genius. It works on your machine so everything in the world
>> is good again! HA HA HA HA HA
>>
>
> Thank you for your contribution to this discussion.
>
> JimF
>

Any time Jimbo. You did an excellent job also! (Yea right)

ERROR_INSTALL_PACKAGE_
OPEN_FAILED 1619 This installation package could not be
opened. Verify that the package exists and
that you can access it, or contact the
application vendor to verify that this is
a valid Windows Installer package.

http://support.microsoft.com/kb/229683/en-us

I would contact the vendor for another copy of the installation package.

Another potential issue can be caused by permissions as per
http://support.microsoft.com/kb/316309


"Victek" <> wrote in message
news:...
> I'm trying to install an image editing software called PhotoPlus X2, which
> claims to be Vista compatible. However, when I run the setup.exe I get a
> Windows installer error 1619. I'm running Vista Business SP1 x86 and I'm
> logging in to the desktop with an admin account. Updating the Windows
> installer to version 4.5 didn't help. Any thoughts on how to remedy this?
>
>

>>> I'm trying to install an image editing software called PhotoPlus X2,
>>> which claims to be Vista compatible. However, when I run the setup.exe
>>> I get a Windows installer error 1619. I'm running Vista Business SP1
>>> x86 and I'm logging in to the desktop with an admin account. Updating
>>> the Windows installer to version 4.5 didn't help. Any thoughts on how
>>> to remedy this?
>>>
>>>
>>
>> How about contacting THEIR support?
>>
>>
>>
>
> Support from Corel? Of course there is always the question if Victek has a
> legal version?
>
> JimF
Yes, I have a legal version and I've also contacted them via email. I
thought I'd ask here too, while I'm waiting for a response from them. I
guess it could be a Windows problem, but I've installed many other programs
and this is the first time for this particular error.