Can't install Servive Pack 3

Just tried to install Office XP Service Pack 3. All OK until I get a window
asking me to insert my F/Page 2002 disc, problem is I have lost it ! Cannot
therefore install the update, any ideas?

Then you need to find it.

Otherwise if it is retail, contact Microsoft:
http://support.microsoft.com/?kbid=326246

If it is OEM contact the seller, Microsoft may not be able to help with OEM.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"provenjohn" <> wrote in message
news:0AC65893-36E0-40B4-9051-...
> Just tried to install Office XP Service Pack 3. All OK until I get a
> window
> asking me to insert my F/Page 2002 disc, problem is I have lost it !
> Cannot
> therefore install the update, any ideas?

Need to find it? Funny.....

We are discussing that problem here already for months....when you had
WindowsXP on your computer when you bought it, you just don't have anything
to find.

"Jupiter Jones [MVP]" wrote:

> Then you need to find it.
>
> Otherwise if it is retail, contact Microsoft:
> http://support.microsoft.com/?kbid=326246
>
> If it is OEM contact the seller, Microsoft may not be able to help with OEM.
>
> --
> Jupiter Jones [MVP]
> http://www3.telus.net/dandemar
> http://www.dts-l.org
>
>
> "provenjohn" <> wrote in message
> news:0AC65893-36E0-40B4-9051-...
> > Just tried to install Office XP Service Pack 3. All OK until I get a
> > window
> > asking me to insert my F/Page 2002 disc, problem is I have lost it !
> > Cannot
> > therefore install the update, any ideas?
>
>
>

It is not asking for the WINDOWS XP cd. It is asking for the OFFICE XP cd.
OFFICE XP is Microsoft Office - a group of applications like Word, Excel,
PowerPoint, etc. Even if your computer came with Microsoft OFFICE
pre-installed, you should have gotten a CD and registration key with it. If
you didn't, you have to take that up with whoever you bought the PC from. I
have copies all over the place from Dell and HP, they came with every PC we
ever bought - even though the software was already installed.

Windows XP and Office XP are two completely different things.


"Dietmar" <> wrote in message
news:B984B18D-0A14-4B21-8D2E-...
> Need to find it? Funny.....
>
> We are discussing that problem here already for months....when you had
> WindowsXP on your computer when you bought it, you just don't have
> anything
> to find.
>
> "Jupiter Jones [MVP]" wrote:
>
>> Then you need to find it.
>>
>> Otherwise if it is retail, contact Microsoft:
>> http://support.microsoft.com/?kbid=326246
>>
>> If it is OEM contact the seller, Microsoft may not be able to help with
>> OEM.
>>
>> --
>> Jupiter Jones [MVP]
>> http://www3.telus.net/dandemar
>> http://www.dts-l.org
>>
>>
>> "provenjohn" <> wrote in message
>> news:0AC65893-36E0-40B4-9051-...
>> > Just tried to install Office XP Service Pack 3. All OK until I get a
>> > window
>> > asking me to insert my F/Page 2002 disc, problem is I have lost it !
>> > Cannot
>> > therefore install the update, any ideas?
>>
>>
>>

No, it is not asking for an OFFICE CD it is asking for a FRONTPAGE CD. Which
is only PART of office. Well I have Word and Excel and Powerpoint
preinstalled and therefore also on a CD, but I don't have Frontpage on my
computer, and therefore lacking this CD. And since this is a WINDOWS XP
Service Pack why is it asking for FRONTPAGE, which is not installed in my
computer?

"gw" wrote:

> It is not asking for the WINDOWS XP cd. It is asking for the OFFICE XP cd.
> OFFICE XP is Microsoft Office - a group of applications like Word, Excel,
> PowerPoint, etc. Even if your computer came with Microsoft OFFICE
> pre-installed, you should have gotten a CD and registration key with it. If
> you didn't, you have to take that up with whoever you bought the PC from. I
> have copies all over the place from Dell and HP, they came with every PC we
> ever bought - even though the software was already installed.
>
> Windows XP and Office XP are two completely different things.
>
>
> "Dietmar" <> wrote in message
> news:B984B18D-0A14-4B21-8D2E-...
> > Need to find it? Funny.....
> >
> > We are discussing that problem here already for months....when you had
> > WindowsXP on your computer when you bought it, you just don't have
> > anything
> > to find.
> >
> > "Jupiter Jones [MVP]" wrote:
> >
> >> Then you need to find it.
> >>
> >> Otherwise if it is retail, contact Microsoft:
> >> http://support.microsoft.com/?kbid=326246
> >>
> >> If it is OEM contact the seller, Microsoft may not be able to help with
> >> OEM.
> >>
> >> --
> >> Jupiter Jones [MVP]
> >> http://www3.telus.net/dandemar
> >> http://www.dts-l.org
> >>
> >>
> >> "provenjohn" <> wrote in message
> >> news:0AC65893-36E0-40B4-9051-...
> >> > Just tried to install Office XP Service Pack 3. All OK until I get a
> >> > window
> >> > asking me to insert my F/Page 2002 disc, problem is I have lost it !
> >> > Cannot
> >> > therefore install the update, any ideas?
> >>
> >>
> >>
>
>
>

But it is NOT a Windows XP Service Pack.
There is no such thing as Service Pack 3 for Windows XP, perhaps next year,
but not yet.

Insert your Office CD or whatever CD you have that has the Office programs
you mentioned.
Exactly what version of MS Office do you have? What does it say on the CD?

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"Dietmar" <> wrote in message
news:63EEC1A8-D135-42FA-A5C6-...
> No, it is not asking for an OFFICE CD it is asking for a FRONTPAGE CD.
> Which
> is only PART of office. Well I have Word and Excel and Powerpoint
> preinstalled and therefore also on a CD, but I don't have Frontpage on my
> computer, and therefore lacking this CD. And since this is a WINDOWS XP
> Service Pack why is it asking for FRONTPAGE, which is not installed in my
> computer?
>
> "gw" wrote:
>
>> It is not asking for the WINDOWS XP cd. It is asking for the OFFICE XP
>> cd.
>> OFFICE XP is Microsoft Office - a group of applications like Word, Excel,
>> PowerPoint, etc. Even if your computer came with Microsoft OFFICE
>> pre-installed, you should have gotten a CD and registration key with it.
>> If
>> you didn't, you have to take that up with whoever you bought the PC from.
>> I
>> have copies all over the place from Dell and HP, they came with every PC
>> we
>> ever bought - even though the software was already installed.
>>
>> Windows XP and Office XP are two completely different things.

Ok, well I guess we are discussing here words and not the problem....windows
service pack, office service pack....the thing is, that it is asking for a
front page CD that I don't have.
I only have a WorksSuite 2001 with Word2000, Works 6.0, etc on....If this is
an update for Frontpage, why do I get then the info to install it on my
computer, if I am not able to get that service pack anyways....my problem now
is not necessarily to get the update, guess I can live without...the problem
is, that everytime when I start the computer I get this Popup to inform me
that service pack 3 is available to install. Well, obviously it is not
available for me.

"Jupiter Jones [MVP]" wrote:

> But it is NOT a Windows XP Service Pack.
> There is no such thing as Service Pack 3 for Windows XP, perhaps next year,
> but not yet.
>
> Insert your Office CD or whatever CD you have that has the Office programs
> you mentioned.
> Exactly what version of MS Office do you have? What does it say on the CD?
>
> --
> Jupiter Jones [MVP]
> http://www3.telus.net/dandemar
> http://www.dts-l.org
>
>
> "Dietmar" <> wrote in message
> news:63EEC1A8-D135-42FA-A5C6-...
> > No, it is not asking for an OFFICE CD it is asking for a FRONTPAGE CD.
> > Which
> > is only PART of office. Well I have Word and Excel and Powerpoint
> > preinstalled and therefore also on a CD, but I don't have Frontpage on my
> > computer, and therefore lacking this CD. And since this is a WINDOWS XP
> > Service Pack why is it asking for FRONTPAGE, which is not installed in my
> > computer?
> >
> > "gw" wrote:
> >
> >> It is not asking for the WINDOWS XP cd. It is asking for the OFFICE XP
> >> cd.
> >> OFFICE XP is Microsoft Office - a group of applications like Word, Excel,
> >> PowerPoint, etc. Even if your computer came with Microsoft OFFICE
> >> pre-installed, you should have gotten a CD and registration key with it.
> >> If
> >> you didn't, you have to take that up with whoever you bought the PC from.
> >> I
> >> have copies all over the place from Dell and HP, they came with every PC
> >> we
> >> ever bought - even though the software was already installed.
> >>
> >> Windows XP and Office XP are two completely different things.
>
>
>

You already said you have Word and Excel and Power Point, the later 2 are
not part of Works Suite so you have something else installed.
That is the CD you need.
If those came preinstalled on your computer and you do not have the CD,
contact the computer manufacturer because sooner or later you will need the
CD.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"Dietmar" <> wrote in message
news:007402D8-880D-4C80-B0A1-...
> Ok, well I guess we are discussing here words and not the
> problem....windows
> service pack, office service pack....the thing is, that it is asking for a
> front page CD that I don't have.
> I only have a WorksSuite 2001 with Word2000, Works 6.0, etc on....If this
> is
> an update for Frontpage, why do I get then the info to install it on my
> computer, if I am not able to get that service pack anyways....my problem
> now
> is not necessarily to get the update, guess I can live without...the
> problem
> is, that everytime when I start the computer I get this Popup to inform me
> that service pack 3 is available to install. Well, obviously it is not
> available for me.
>
> "Jupiter Jones [MVP]" wrote:
>
>> But it is NOT a Windows XP Service Pack.
>> There is no such thing as Service Pack 3 for Windows XP, perhaps next
>> year,
>> but not yet.
>>
>> Insert your Office CD or whatever CD you have that has the Office
>> programs
>> you mentioned.
>> Exactly what version of MS Office do you have? What does it say on the
>> CD?
>>
>> --
>> Jupiter Jones [MVP]
>> http://www3.telus.net/dandemar
>> http://www.dts-l.org

The Office Update newsgroup would be the appropriate place to get help with
this problem, not Windows Update.

Tom
"Dietmar" <> wrote in message
news:007402D8-880D-4C80-B0A1-...
> Ok, well I guess we are discussing here words and not the
> problem....windows
> service pack, office service pack....the thing is, that it is asking for a
> front page CD that I don't have.
> I only have a WorksSuite 2001 with Word2000, Works 6.0, etc on....If this
> is
> an update for Frontpage, why do I get then the info to install it on my
> computer, if I am not able to get that service pack anyways....my problem
> now
> is not necessarily to get the update, guess I can live without...the
> problem
> is, that everytime when I start the computer I get this Popup to inform me
> that service pack 3 is available to install. Well, obviously it is not
> available for me.
>
> "Jupiter Jones [MVP]" wrote:
>
>> But it is NOT a Windows XP Service Pack.
>> There is no such thing as Service Pack 3 for Windows XP, perhaps next
>> year,
>> but not yet.
>>
>> Insert your Office CD or whatever CD you have that has the Office
>> programs
>> you mentioned.
>> Exactly what version of MS Office do you have? What does it say on the
>> CD?
>>
>> --
>> Jupiter Jones [MVP]
>> http://www3.telus.net/dandemar
>> http://www.dts-l.org
>>
>>
>> "Dietmar" <> wrote in message
>> news:63EEC1A8-D135-42FA-A5C6-...
>> > No, it is not asking for an OFFICE CD it is asking for a FRONTPAGE CD.
>> > Which
>> > is only PART of office. Well I have Word and Excel and Powerpoint
>> > preinstalled and therefore also on a CD, but I don't have Frontpage on
>> > my
>> > computer, and therefore lacking this CD. And since this is a WINDOWS XP
>> > Service Pack why is it asking for FRONTPAGE, which is not installed in
>> > my
>> > computer?
>> >
>> > "gw" wrote:
>> >
>> >> It is not asking for the WINDOWS XP cd. It is asking for the OFFICE XP
>> >> cd.
>> >> OFFICE XP is Microsoft Office - a group of applications like Word,
>> >> Excel,
>> >> PowerPoint, etc. Even if your computer came with Microsoft OFFICE
>> >> pre-installed, you should have gotten a CD and registration key with
>> >> it.
>> >> If
>> >> you didn't, you have to take that up with whoever you bought the PC
>> >> from.
>> >> I
>> >> have copies all over the place from Dell and HP, they came with every
>> >> PC
>> >> we
>> >> ever bought - even though the software was already installed.
>> >>
>> >> Windows XP and Office XP are two completely different things.
>>
>>
>>

Ya dun good gw, you have to read the content of the error message and the
syntax to make sure that this kind of problem doesn't occur. Thanks. Darrel

"gw" wrote:

> It is not asking for the WINDOWS XP cd. It is asking for the OFFICE XP cd.
> OFFICE XP is Microsoft Office - a group of applications like Word, Excel,
> PowerPoint, etc. Even if your computer came with Microsoft OFFICE
> pre-installed, you should have gotten a CD and registration key with it. If
> you didn't, you have to take that up with whoever you bought the PC from. I
> have copies all over the place from Dell and HP, they came with every PC we
> ever bought - even though the software was already installed.
>
> Windows XP and Office XP are two completely different things.
>
>
> "Dietmar" <> wrote in message
> news:B984B18D-0A14-4B21-8D2E-...
> > Need to find it? Funny.....
> >
> > We are discussing that problem here already for months....when you had
> > WindowsXP on your computer when you bought it, you just don't have
> > anything
> > to find.
> >
> > "Jupiter Jones [MVP]" wrote:
> >
> >> Then you need to find it.
> >>
> >> Otherwise if it is retail, contact Microsoft:
> >> http://support.microsoft.com/?kbid=326246
> >>
> >> If it is OEM contact the seller, Microsoft may not be able to help with
> >> OEM.
> >>
> >> --
> >> Jupiter Jones [MVP]
> >> http://www3.telus.net/dandemar
> >> http://www.dts-l.org
> >>
> >>
> >> "provenjohn" <> wrote in message
> >> news:0AC65893-36E0-40B4-9051-...
> >> > Just tried to install Office XP Service Pack 3. All OK until I get a
> >> > window
> >> > asking me to insert my F/Page 2002 disc, problem is I have lost it !
> >> > Cannot
> >> > therefore install the update, any ideas?
> >>
> >>
> >>
>
>
>