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can't install SP1

 
 
Alfred Wenzl
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      12-20-2009
I run Windows Vista Home Premium (build 6000) on my HP PC.
Due to a factory reset I have to get SP1 and SP2 installed, but updates fail
regularly.
I have downloaded SP1 and SP2 manually from the MS site, but installation
attempts fail as well.
"An internal error occurred while installing the service pack.
Error code: 0x80092002. See http://go.microsoft.com/fwlink/?LinkId=101139
for details."
I went through all resolution options suggested, with no success.
How can I get my OS up to date?


 
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MowGreen
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      12-21-2009
0x80092002 CRYPT_E_BAD_ENCODE
An error occurred during the encode or decode operation

There are prerequisite updates included in the full stand alone package
of the SPs and theoretically, that should allow them to install.
Key word being *should*.

> I have downloaded SP1 and SP2 manually from the MS site


The full standalone from the MS Download Center or from Windows Update ?


If you downloaded the standalone from the MS Download Center then
suggest you clean boot Vista prior to applying them:

How to troubleshoot a problem by performing a clean boot in Windows
Vista or in Windows 7
http://support.microsoft.com/kb/929135

SP2 will not install until SP1 is first applied.

Does the "factory reset" restore the system to it's original state, eg.
reinstalls Vista and all included HP "fluff" ? ( Games, Viewpoint Media
Player, RealPlayer, Adobe Flash Player/Reader, etc )

IF yes, then uninstall all said "fluff" including a trial version of an
AV prior to applying SP1, reboot, then clean boot the system and see if
SP1 installs.

MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *never* have *non-security content* prechecked"



Alfred Wenzl wrote:

> I run Windows Vista Home Premium (build 6000) on my HP PC.
> Due to a factory reset I have to get SP1 and SP2 installed, but updates
> fail regularly.
> I have downloaded SP1 and SP2 manually from the MS site, but
> installation attempts fail as well.
> "An internal error occurred while installing the service pack.
> Error code: 0x80092002. See
> http://go.microsoft.com/fwlink/?LinkId=101139 for details."
> I went through all resolution options suggested, with no success.
> How can I get my OS up to date?
>
>

 
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