Gary;
See if step 5 on this link resolves your issue:
http://www3.telus.net/dandemar/spack.htm
Otherwise follow the Service Pack Installation Checklist:
http://www3.telus.net/dandemar/spackins.htm
--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/
"Gary Roach" <> wrote in message
news:...
>i cancelled the installation of sp2 because i didn't want it at the time.
>now when i try to get it using windows update it fails with the following,
>not very descriptive message:
>
> Installation Failure:
> Error Code: 8020000E
>
>
> I've tried repeatedly to get sp2 using windows update but the same failure
> continues. any ideas? thanks
> --
> Gary Roach
> ADB Services
>
>