Can't install SP2 on vista

Hello,

Vista Service pack 2 won't install on hubbies laptop. (Vista Home Premium
32-bit) I have tried 3 times, rebooting after each attempt.
An error pops up saying:
"C:\Windows\system32\sqmapi.dll is either not designed to run on Windows or
it contains an error.
Try installing the program again using the original installation media or
contact your system Administrator or Software Vendor for support."

The error code is C0000020
and on the heading bar is says "SPCLITE.EXE - Bad Image

We have no idea what program or what .dll it is talking about.
Any ideas?
I am running Malwarebytes on his computer at the moment to see if anything
comes up regarding that.

Paula, is this applicable: http://support.microsoft.com/kb/971204/
"paula" <> wrote in message
news:...
> Hello,
>
> Vista Service pack 2 won't install on hubbies laptop. (Vista Home Premium
> 32-bit) I have tried 3 times, rebooting after each attempt.
> An error pops up saying:
> "C:\Windows\system32\sqmapi.dll is either not designed to run on Windows
> or
> it contains an error.
> Try installing the program again using the original installation media or
> contact your system Administrator or Software Vendor for support."
>
> The error code is C0000020
> and on the heading bar is says "SPCLITE.EXE - Bad Image
>
> We have no idea what program or what .dll it is talking about.
> Any ideas?
> I am running Malwarebytes on his computer at the moment to see if anything
> comes up regarding that.
>
>
>

Sadly, no.
But thanks for trying!


"Charles W Davis" <> wrote in message
news:6E8CAD04-390B-42E7-8C89-...
> Paula, is this applicable: http://support.microsoft.com/kb/971204/
> "paula" <> wrote in message
> news:...
>> Hello,
>>
>> Vista Service pack 2 won't install on hubbies laptop. (Vista Home
>> Premium
>> 32-bit) I have tried 3 times, rebooting after each attempt.
>> An error pops up saying:
>> "C:\Windows\system32\sqmapi.dll is either not designed to run on Windows
>> or
>> it contains an error.
>> Try installing the program again using the original installation media or
>> contact your system Administrator or Software Vendor for support."
>>
>> The error code is C0000020
>> and on the heading bar is says "SPCLITE.EXE - Bad Image
>>
>> We have no idea what program or what .dll it is talking about.
>> Any ideas?
>> I am running Malwarebytes on his computer at the moment to see if
>> anything comes up regarding that.
>>
>>
>>
>

Hello Paula,

There are two service packs for Windows Vista. Service Pack 1 (SP1) was
released in April 2008, and might already be installed on your PC (to find
out, click on the Start button and enter "winver" in the search box).


Service Pack 2 (SP2), available in May 2009, contains all the updates we've
released since SP1 plus support for new types of hardware and emerging
hardware standards. You should install both Service Packs, and you need to
install SP1 before SP2.

http://www.microsoft.com/windows/win...ice-packs.aspx

Service Pack 2
http://technet.microsoft.com/en-us/w.../dd767387.aspx

The full file downloads are much bigger whereas if you download via AU, you
only get what you need.

I updated the Vista laptop by downloading the full file and installing
offline with the antivirus turned off etc. and then I installed IE8.

As you see SP2 contains all the updates that were released since SP1, so by
downloading via AU you only get what you need, by downloading the full file
you have everything plus you have it if you want it for later if you require
it.

For Service Packs, I prefer to download the full file and then install
offline after preparing the system first.

Methods to download the latest service pack (VISTA SP2)
Method 1: Turn on Automatic Updates (Recommended for most users)
Method 2: Check for updates on Windows Update (Same as Method 1 but not
automatic)

Try Method 3
Method 3: Obtain the latest Windows Vista service pack from the
Microsoft Download Center (the full file)
<http://support.microsoft.com/kb/935791/#Method3>

(Good to use if the computer on which you want to install the service pack
is not connected to the Internet)

Go to <http://technet.microsoft.com/en-us/windows/dd262148.aspx> and look
at the left side.

Things to know about SP2 and FAQs.

Review them thoroughly and see if that answers most or all of your
questions.

If not, repost here.

You will also note the download site available for the full download which
can be used instead of the Windows Update service.


Good luck
-=-


"paula" wrote:

> Hello,
>
> Vista Service pack 2 won't install on hubbies laptop. (Vista Home Premium
> 32-bit) I have tried 3 times, rebooting after each attempt.
> An error pops up saying:
> "C:\Windows\system32\sqmapi.dll is either not designed to run on Windows or
> it contains an error.
> Try installing the program again using the original installation media or
> contact your system Administrator or Software Vendor for support."
>
> The error code is C0000020
> and on the heading bar is says "SPCLITE.EXE - Bad Image
>
> We have no idea what program or what .dll it is talking about.
> Any ideas?
> I am running Malwarebytes on his computer at the moment to see if anything
> comes up regarding that.
>
>
>
>

I have tried all of your suggestions and nothing seems to work.
He has SP1 already installed.
I tried going both through WU and downloading the full SP2.
NADA!
It seems to have a problem with the sqmapi.dll file.
Which in googling is a Microsoft associated file I think.
I looked in the /windows/sysytem32/ folder and that file contain 0 bytes.
I tried deleting it and it won't let me through admin rights.


"Ǝиçεl" <> wrote in message
news:4E63865F-9E86-444C-B589-...
> Hello Paula,
>
> There are two service packs for Windows Vista. Service Pack 1 (SP1) was
> released in April 2008, and might already be installed on your PC (to find
> out, click on the Start button and enter "winver" in the search box).
>
>
> Service Pack 2 (SP2), available in May 2009, contains all the updates
> we've
> released since SP1 plus support for new types of hardware and emerging
> hardware standards. You should install both Service Packs, and you need to
> install SP1 before SP2.
>
> http://www.microsoft.com/windows/win...ice-packs.aspx
>
> Service Pack 2
> http://technet.microsoft.com/en-us/w.../dd767387.aspx
>
> The full file downloads are much bigger whereas if you download via AU,
> you
> only get what you need.
>
> I updated the Vista laptop by downloading the full file and installing
> offline with the antivirus turned off etc. and then I installed IE8.
>
> As you see SP2 contains all the updates that were released since SP1, so
> by
> downloading via AU you only get what you need, by downloading the full
> file
> you have everything plus you have it if you want it for later if you
> require
> it.
>
> For Service Packs, I prefer to download the full file and then install
> offline after preparing the system first.
>
> Methods to download the latest service pack (VISTA SP2)
> Method 1: Turn on Automatic Updates (Recommended for most users)
> Method 2: Check for updates on Windows Update (Same as Method 1 but not
> automatic)
>
> Try Method 3
> Method 3: Obtain the latest Windows Vista service pack from the
> Microsoft Download Center (the full file)
> <http://support.microsoft.com/kb/935791/#Method3>
>
> (Good to use if the computer on which you want to install the service pack
> is not connected to the Internet)
>
> Go to <http://technet.microsoft.com/en-us/windows/dd262148.aspx> and look
> at the left side.
>
> Things to know about SP2 and FAQs.
>
> Review them thoroughly and see if that answers most or all of your
> questions.
>
> If not, repost here.
>
> You will also note the download site available for the full download which
> can be used instead of the Windows Update service.
>
>
> Good luck
> -=-
>
>
> "paula" wrote:
>
>> Hello,
>>
>> Vista Service pack 2 won't install on hubbies laptop. (Vista Home
>> Premium
>> 32-bit) I have tried 3 times, rebooting after each attempt.
>> An error pops up saying:
>> "C:\Windows\system32\sqmapi.dll is either not designed to run on Windows
>> or
>> it contains an error.
>> Try installing the program again using the original installation media or
>> contact your system Administrator or Software Vendor for support."
>>
>> The error code is C0000020
>> and on the heading bar is says "SPCLITE.EXE - Bad Image
>>
>> We have no idea what program or what .dll it is talking about.
>> Any ideas?
>> I am running Malwarebytes on his computer at the moment to see if
>> anything
>> comes up regarding that.
>>
>>
>>
>>

I wish I was your hubby.

On Sun, 9 Aug 2009 15:03:35 -0700, just as I was about to take a herb,
"paula" <> disturbed my reverie and wrote:

>I tried deleting it and it won't let me through admin rights.

Try 'unlocker'...it works like a charm. Hopefully it will work for
you. If not, try safe mode.
--

Cheers,

DrT

** Stress - the condition brought about by having to
** resist the temptation to beat the living daylights
** out of someone who richly deserves it.

Hi Paula,

Free unlimited installation and compatibility support is available for
Windows Vista, but only for Service Pack 2 (SP2).

This support for Windows Vista Service Pack 2 (SP2) is valid until November
26, 2009.

Availability of chat or e-mail support differs depending on your geographic
location.

Go to
http://support.microsoft.com/oas/def...4&gprid=582034 &
select appropriate category (e.g., Installation).

If you're having problems installing SP2 *via Windows Update* or *Automatic
Updates*, you can /also/ post about your problems here:
<http://social.answers.microsoft.com/Forums/en-US/vistawu/threads/>
-=-


Good luck
-=-


"paula" wrote:

> I have tried all of your suggestions and nothing seems to work.
> He has SP1 already installed.
> I tried going both through WU and downloading the full SP2.
> NADA!
> It seems to have a problem with the sqmapi.dll file.
> Which in googling is a Microsoft associated file I think.
> I looked in the /windows/sysytem32/ folder and that file contain 0 bytes.
> I tried deleting it and it won't let me through admin rights.
>
>
> "Ǝиçεl" <> wrote in message
> news:4E63865F-9E86-444C-B589-...
> > Hello Paula,
> >
> > There are two service packs for Windows Vista. Service Pack 1 (SP1) was
> > released in April 2008, and might already be installed on your PC (to find
> > out, click on the Start button and enter "winver" in the search box).
> >
> >
> > Service Pack 2 (SP2), available in May 2009, contains all the updates
> > we've
> > released since SP1 plus support for new types of hardware and emerging
> > hardware standards. You should install both Service Packs, and you need to
> > install SP1 before SP2.
> >
> > http://www.microsoft.com/windows/win...ice-packs.aspx
> >
> > Service Pack 2
> > http://technet.microsoft.com/en-us/w.../dd767387.aspx
> >
> > The full file downloads are much bigger whereas if you download via AU,
> > you
> > only get what you need.
> >
> > I updated the Vista laptop by downloading the full file and installing
> > offline with the antivirus turned off etc. and then I installed IE8.
> >
> > As you see SP2 contains all the updates that were released since SP1, so
> > by
> > downloading via AU you only get what you need, by downloading the full
> > file
> > you have everything plus you have it if you want it for later if you
> > require
> > it.
> >
> > For Service Packs, I prefer to download the full file and then install
> > offline after preparing the system first.
> >
> > Methods to download the latest service pack (VISTA SP2)
> > Method 1: Turn on Automatic Updates (Recommended for most users)
> > Method 2: Check for updates on Windows Update (Same as Method 1 but not
> > automatic)
> >
> > Try Method 3
> > Method 3: Obtain the latest Windows Vista service pack from the
> > Microsoft Download Center (the full file)
> > <http://support.microsoft.com/kb/935791/#Method3>
> >
> > (Good to use if the computer on which you want to install the service pack
> > is not connected to the Internet)
> >
> > Go to <http://technet.microsoft.com/en-us/windows/dd262148.aspx> and look
> > at the left side.
> >
> > Things to know about SP2 and FAQs.
> >
> > Review them thoroughly and see if that answers most or all of your
> > questions.
> >
> > If not, repost here.
> >
> > You will also note the download site available for the full download which
> > can be used instead of the Windows Update service.
> >
> >
> > Good luck
> > -=-
> >
> >
> > "paula" wrote:
> >
> >> Hello,
> >>
> >> Vista Service pack 2 won't install on hubbies laptop. (Vista Home
> >> Premium
> >> 32-bit) I have tried 3 times, rebooting after each attempt.
> >> An error pops up saying:
> >> "C:\Windows\system32\sqmapi.dll is either not designed to run on Windows
> >> or
> >> it contains an error.
> >> Try installing the program again using the original installation media or
> >> contact your system Administrator or Software Vendor for support."
> >>
> >> The error code is C0000020
> >> and on the heading bar is says "SPCLITE.EXE - Bad Image
> >>
> >> We have no idea what program or what .dll it is talking about.
> >> Any ideas?
> >> I am running Malwarebytes on his computer at the moment to see if
> >> anything
> >> comes up regarding that.
> >>
> >>
> >>
> >>
>

Thanks but ya know...his computer is running fine without SP2 and if
Microsoft is going to make it that damn hard to install then I don't want
it!
I HATE MICROSOFT and my next computer is surely going to be Apple!


"Ǝиçεl" <> wrote in message
news:E0779A9E-3442-4F83-96F9-...
> Hi Paula,
>
> Free unlimited installation and compatibility support is available for
> Windows Vista, but only for Service Pack 2 (SP2).
>
> This support for Windows Vista Service Pack 2 (SP2) is valid until
> November
> 26, 2009.
>
> Availability of chat or e-mail support differs depending on your
> geographic
> location.
>
> Go to
> http://support.microsoft.com/oas/def...4&gprid=582034 &
> select appropriate category (e.g., Installation).
>
> If you're having problems installing SP2 *via Windows Update* or
> *Automatic
> Updates*, you can /also/ post about your problems here:
> <http://social.answers.microsoft.com/Forums/en-US/vistawu/threads/>
> -=-
>
>
> Good luck
> -=-
>
>
> "paula" wrote:
>
>> I have tried all of your suggestions and nothing seems to work.
>> He has SP1 already installed.
>> I tried going both through WU and downloading the full SP2.
>> NADA!
>> It seems to have a problem with the sqmapi.dll file.
>> Which in googling is a Microsoft associated file I think.
>> I looked in the /windows/sysytem32/ folder and that file contain 0
>> bytes.
>> I tried deleting it and it won't let me through admin rights.
>>
>>
>> "Ǝиçεl" <> wrote in message
>> news:4E63865F-9E86-444C-B589-...
>> > Hello Paula,
>> >
>> > There are two service packs for Windows Vista. Service Pack 1 (SP1) was
>> > released in April 2008, and might already be installed on your PC (to
>> > find
>> > out, click on the Start button and enter "winver" in the search box).
>> >
>> >
>> > Service Pack 2 (SP2), available in May 2009, contains all the updates
>> > we've
>> > released since SP1 plus support for new types of hardware and emerging
>> > hardware standards. You should install both Service Packs, and you need
>> > to
>> > install SP1 before SP2.
>> >
>> > http://www.microsoft.com/windows/win...ice-packs.aspx
>> >
>> > Service Pack 2
>> > http://technet.microsoft.com/en-us/w.../dd767387.aspx
>> >
>> > The full file downloads are much bigger whereas if you download via AU,
>> > you
>> > only get what you need.
>> >
>> > I updated the Vista laptop by downloading the full file and installing
>> > offline with the antivirus turned off etc. and then I installed IE8.
>> >
>> > As you see SP2 contains all the updates that were released since SP1,
>> > so
>> > by
>> > downloading via AU you only get what you need, by downloading the full
>> > file
>> > you have everything plus you have it if you want it for later if you
>> > require
>> > it.
>> >
>> > For Service Packs, I prefer to download the full file and then install
>> > offline after preparing the system first.
>> >
>> > Methods to download the latest service pack (VISTA SP2)
>> > Method 1: Turn on Automatic Updates (Recommended for most users)
>> > Method 2: Check for updates on Windows Update (Same as Method 1 but not
>> > automatic)
>> >
>> > Try Method 3
>> > Method 3: Obtain the latest Windows Vista service pack from the
>> > Microsoft Download Center (the full file)
>> > <http://support.microsoft.com/kb/935791/#Method3>
>> >
>> > (Good to use if the computer on which you want to install the service
>> > pack
>> > is not connected to the Internet)
>> >
>> > Go to <http://technet.microsoft.com/en-us/windows/dd262148.aspx> and
>> > look
>> > at the left side.
>> >
>> > Things to know about SP2 and FAQs.
>> >
>> > Review them thoroughly and see if that answers most or all of your
>> > questions.
>> >
>> > If not, repost here.
>> >
>> > You will also note the download site available for the full download
>> > which
>> > can be used instead of the Windows Update service.
>> >
>> >
>> > Good luck
>> > -=-
>> >
>> >
>> > "paula" wrote:
>> >
>> >> Hello,
>> >>
>> >> Vista Service pack 2 won't install on hubbies laptop. (Vista Home
>> >> Premium
>> >> 32-bit) I have tried 3 times, rebooting after each attempt.
>> >> An error pops up saying:
>> >> "C:\Windows\system32\sqmapi.dll is either not designed to run on
>> >> Windows
>> >> or
>> >> it contains an error.
>> >> Try installing the program again using the original installation media
>> >> or
>> >> contact your system Administrator or Software Vendor for support."
>> >>
>> >> The error code is C0000020
>> >> and on the heading bar is says "SPCLITE.EXE - Bad Image
>> >>
>> >> We have no idea what program or what .dll it is talking about.
>> >> Any ideas?
>> >> I am running Malwarebytes on his computer at the moment to see if
>> >> anything
>> >> comes up regarding that.
>> >>
>> >>
>> >>
>> >>
>>

On Sun, 9 Aug 2009 18:10:05 -0700, just as I was about to take a herb,
"paula" <> disturbed my reverie and wrote:

>Thanks but ya know...his computer is running fine without SP2 and if
>Microsoft is going to make it that damn hard to install then I don't want
>it!

C'mon, don't let MSoft win!
--

Cheers,

DrT

** Stress - the condition brought about by having to
** resist the temptation to beat the living daylights
** out of someone who richly deserves it.