Can't install updates - error code 80070002

I'm hoping someone will be able to help.

For a few weeks I haven't been able to install any updates. I now have 18
waiting to be installed and everytime I try I get the error code 80070002.

My laptop has Vista installed although I'm not sure if it is SP1 or SP2 (how
can I tell?). I've been searching online for a solution but nothing seems to
work.

I've tried stopping and restarting the automatic update tool as some people
have suggested but this doesn't work and also paid for a programme called
'Regcure' as was led to believe it would solve anything but that also didn't
work.

I have no idea what to do so any ideas would be greatly appreciated!

Same problem here. I sent in a help request to microsoft and got back a fix
that didn't work either.
Seems be happened after Vista SP2 update and most of the messages relate to
Windows Installer not working.
Now Windows update has reverted to just windows and I can't get it to the
'other products' as the microsoft update website doesn't work and comes up
with the same error number.

"ilana-banana" wrote:

> I'm hoping someone will be able to help.
>
> For a few weeks I haven't been able to install any updates. I now have 18
> waiting to be installed and everytime I try I get the error code 80070002.
>
> My laptop has Vista installed although I'm not sure if it is SP1 or SP2 (how
> can I tell?). I've been searching online for a solution but nothing seems to
> work.
>
> I've tried stopping and restarting the automatic update tool as some people
> have suggested but this doesn't work and also paid for a programme called
> 'Regcure' as was led to believe it would solve anything but that also didn't
> work.
>
> I have no idea what to do so any ideas would be greatly appreciated!

Regcure is 'snake oil'. I'm sorry you were taken in by their sleazy
sales tactics and suggest you demand an immediate refund or tell them
that you will be filing a complaint with the EU. Even if that's not a
viable threat, maybe the sleaze artists at 'regcure' will take some
notice since the EU appears to have it in for US companies.

To resolve the 80070002 error, clean boot Vista:
http://support.microsoft.com/kb/929135

Do Step 1. Ensure the native Vista firewall is enabled if a 3rd party
firewall was disabled.
Next, open Internet Explorer by *right* clicking it's shortcut and
choosing 'Run as administrator'. Follow the prompts.
Once IE is running in the Elevated Mode, go here:

http://support.microsoft.com/kb/971058

Now click the Fixit button. That will run the Fixit in it's Default
mode. If that does not resolve the error, suggest you download the
Fixit, ResetWindows.msi, and *save* it.
Close Internet Explorer and any other open programs, then *right* click
ResetWindows.msi and choose Install.
Restart afterwards and see if the error is now resolved.


MowGreen
===============
*-343-* FDNY
Never Forgotten
===============



ilana-banana wrote:

> I'm hoping someone will be able to help.
>
> For a few weeks I haven't been able to install any updates. I now have 18
> waiting to be installed and everytime I try I get the error code 80070002.
>
> My laptop has Vista installed although I'm not sure if it is SP1 or SP2 (how
> can I tell?). I've been searching online for a solution but nothing seems to
> work.
>
> I've tried stopping and restarting the automatic update tool as some people
> have suggested but this doesn't work and also paid for a programme called
> 'Regcure' as was led to believe it would solve anything but that also didn't
> work.
>
> I have no idea what to do so any ideas would be greatly appreciated!

Thanks MowGreen for taking the time to respond and now, having paid for
Regcure, I realise it's useless and will definitely be asking for a refund
(apparently they have a 60-day money back guarantee but I'm not sure if it'll
be as easy as they make out).

Unfortunately I tried your suggestions but it didn't work so the problem
still exists.

Any more ideas?

"MowGreen" wrote:

> Regcure is 'snake oil'. I'm sorry you were taken in by their sleazy
> sales tactics and suggest you demand an immediate refund or tell them
> that you will be filing a complaint with the EU. Even if that's not a
> viable threat, maybe the sleaze artists at 'regcure' will take some
> notice since the EU appears to have it in for US companies.
>
> To resolve the 80070002 error, clean boot Vista:
> http://support.microsoft.com/kb/929135
>
> Do Step 1. Ensure the native Vista firewall is enabled if a 3rd party
> firewall was disabled.
> Next, open Internet Explorer by *right* clicking it's shortcut and
> choosing 'Run as administrator'. Follow the prompts.
> Once IE is running in the Elevated Mode, go here:
>
> http://support.microsoft.com/kb/971058
>
> Now click the Fixit button. That will run the Fixit in it's Default
> mode. If that does not resolve the error, suggest you download the
> Fixit, ResetWindows.msi, and *save* it.
> Close Internet Explorer and any other open programs, then *right* click
> ResetWindows.msi and choose Install.
> Restart afterwards and see if the error is now resolved.
>
>
> MowGreen
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> ilana-banana wrote:
>
> > I'm hoping someone will be able to help.
> >
> > For a few weeks I haven't been able to install any updates. I now have 18
> > waiting to be installed and everytime I try I get the error code 80070002.
> >
> > My laptop has Vista installed although I'm not sure if it is SP1 or SP2 (how
> > can I tell?). I've been searching online for a solution but nothing seems to
> > work.
> >
> > I've tried stopping and restarting the automatic update tool as some people
> > have suggested but this doesn't work and also paid for a programme called
> > 'Regcure' as was led to believe it would solve anything but that also didn't
> > work.
> >
> > I have no idea what to do so any ideas would be greatly appreciated!
>

1) Is the error code the same ?
2) Did you run the Fixit on the web page; if so, what mode [Default or
Aggressive]; did you download ResetWindows.msi and run it manually ?

3) Was the system in a Clean boot state if ResetWindows.msi was run
manually ?

4) What is the installed antivirus/security suite ?
5) When was the last time the system was scanned for the presence of
'unwanted visitors' by the above ?


MowGreen
===============
*-343-* FDNY
Never Forgotten
===============



ilana-banana wrote:

> Thanks MowGreen for taking the time to respond and now, having paid for
> Regcure, I realise it's useless and will definitely be asking for a refund
> (apparently they have a 60-day money back guarantee but I'm not sure if it'll
> be as easy as they make out).
>
> Unfortunately I tried your suggestions but it didn't work so the problem
> still exists.
>
> Any more ideas?
>
> "MowGreen" wrote:
>
>
>>Regcure is 'snake oil'. I'm sorry you were taken in by their sleazy
>>sales tactics and suggest you demand an immediate refund or tell them
>>that you will be filing a complaint with the EU. Even if that's not a
>>viable threat, maybe the sleaze artists at 'regcure' will take some
>>notice since the EU appears to have it in for US companies.
>>
>>To resolve the 80070002 error, clean boot Vista:
>>http://support.microsoft.com/kb/929135
>>
>>Do Step 1. Ensure the native Vista firewall is enabled if a 3rd party
>>firewall was disabled.
>>Next, open Internet Explorer by *right* clicking it's shortcut and
>>choosing 'Run as administrator'. Follow the prompts.
>>Once IE is running in the Elevated Mode, go here:
>>
>>http://support.microsoft.com/kb/971058
>>
>>Now click the Fixit button. That will run the Fixit in it's Default
>>mode. If that does not resolve the error, suggest you download the
>>Fixit, ResetWindows.msi, and *save* it.
>>Close Internet Explorer and any other open programs, then *right* click
>>ResetWindows.msi and choose Install.
>>Restart afterwards and see if the error is now resolved.
>>
>>
>>MowGreen
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>ilana-banana wrote:
>>
>>
>>>I'm hoping someone will be able to help.
>>>
>>>For a few weeks I haven't been able to install any updates. I now have 18
>>>waiting to be installed and everytime I try I get the error code 80070002.
>>>
>>>My laptop has Vista installed although I'm not sure if it is SP1 or SP2 (how
>>>can I tell?). I've been searching online for a solution but nothing seems to
>>>work.
>>>
>>>I've tried stopping and restarting the automatic update tool as some people
>>>have suggested but this doesn't work and also paid for a programme called
>>>'Regcure' as was led to believe it would solve anything but that also didn't
>>>work.
>>>
>>>I have no idea what to do so any ideas would be greatly appreciated!
>>

Hi Mowgreen,

Thanks again for taking the time to reply. It turns out the problem was my
anti-virus programme (McAfee) blocking the windows update. It has now been
resolved and I've installed the updates.

Thanks again for your time!

"MowGreen" wrote:

> 1) Is the error code the same ?
> 2) Did you run the Fixit on the web page; if so, what mode [Default or
> Aggressive]; did you download ResetWindows.msi and run it manually ?
>
> 3) Was the system in a Clean boot state if ResetWindows.msi was run
> manually ?
>
> 4) What is the installed antivirus/security suite ?
> 5) When was the last time the system was scanned for the presence of
> 'unwanted visitors' by the above ?
>
>
> MowGreen
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> ilana-banana wrote:
>
> > Thanks MowGreen for taking the time to respond and now, having paid for
> > Regcure, I realise it's useless and will definitely be asking for a refund
> > (apparently they have a 60-day money back guarantee but I'm not sure if it'll
> > be as easy as they make out).
> >
> > Unfortunately I tried your suggestions but it didn't work so the problem
> > still exists.
> >
> > Any more ideas?
> >
> > "MowGreen" wrote:
> >
> >
> >>Regcure is 'snake oil'. I'm sorry you were taken in by their sleazy
> >>sales tactics and suggest you demand an immediate refund or tell them
> >>that you will be filing a complaint with the EU. Even if that's not a
> >>viable threat, maybe the sleaze artists at 'regcure' will take some
> >>notice since the EU appears to have it in for US companies.
> >>
> >>To resolve the 80070002 error, clean boot Vista:
> >>http://support.microsoft.com/kb/929135
> >>
> >>Do Step 1. Ensure the native Vista firewall is enabled if a 3rd party
> >>firewall was disabled.
> >>Next, open Internet Explorer by *right* clicking it's shortcut and
> >>choosing 'Run as administrator'. Follow the prompts.
> >>Once IE is running in the Elevated Mode, go here:
> >>
> >>http://support.microsoft.com/kb/971058
> >>
> >>Now click the Fixit button. That will run the Fixit in it's Default
> >>mode. If that does not resolve the error, suggest you download the
> >>Fixit, ResetWindows.msi, and *save* it.
> >>Close Internet Explorer and any other open programs, then *right* click
> >>ResetWindows.msi and choose Install.
> >>Restart afterwards and see if the error is now resolved.
> >>
> >>
> >>MowGreen
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>
> >>
> >>ilana-banana wrote:
> >>
> >>
> >>>I'm hoping someone will be able to help.
> >>>
> >>>For a few weeks I haven't been able to install any updates. I now have 18
> >>>waiting to be installed and everytime I try I get the error code 80070002.
> >>>
> >>>My laptop has Vista installed although I'm not sure if it is SP1 or SP2 (how
> >>>can I tell?). I've been searching online for a solution but nothing seems to
> >>>work.
> >>>
> >>>I've tried stopping and restarting the automatic update tool as some people
> >>>have suggested but this doesn't work and also paid for a programme called
> >>>'Regcure' as was led to believe it would solve anything but that also didn't
> >>>work.
> >>>
> >>>I have no idea what to do so any ideas would be greatly appreciated!
> >>
>

-----------------------------------------------------------------------------
Less Spam Better enjoyable experience
Visit : news://spacesst.com

You're mowst welcome, ilana-banana. The reason I inquired as to whether
the system was clean booted is that doing a clean boot should eliminate
3rd party software as the culprit for updating issues.
Which, it turns out, was the case after all.

That's 2,438 strikes against McAfee and counting ... <eg>


MowGreen
===============
*-343-* FDNY
Never Forgotten
===============



ilana-banana wrote:

> Hi Mowgreen,
>
> Thanks again for taking the time to reply. It turns out the problem was my
> anti-virus programme (McAfee) blocking the windows update. It has now been
> resolved and I've installed the updates.
>
> Thanks again for your time!
>
> "MowGreen" wrote:
>
>
>>1) Is the error code the same ?
>>2) Did you run the Fixit on the web page; if so, what mode [Default or
>>Aggressive]; did you download ResetWindows.msi and run it manually ?
>>
>>3) Was the system in a Clean boot state if ResetWindows.msi was run
>>manually ?
>>
>>4) What is the installed antivirus/security suite ?
>>5) When was the last time the system was scanned for the presence of
>>'unwanted visitors' by the above ?
>>
>>
>>MowGreen
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>ilana-banana wrote:
>>
>>
>>>Thanks MowGreen for taking the time to respond and now, having paid for
>>>Regcure, I realise it's useless and will definitely be asking for a refund
>>>(apparently they have a 60-day money back guarantee but I'm not sure if it'll
>>>be as easy as they make out).
>>>
>>>Unfortunately I tried your suggestions but it didn't work so the problem
>>>still exists.
>>>
>>>Any more ideas?
>>>
>>>"MowGreen" wrote:
>>>
>>>
>>>
>>>>Regcure is 'snake oil'. I'm sorry you were taken in by their sleazy
>>>>sales tactics and suggest you demand an immediate refund or tell them
>>>>that you will be filing a complaint with the EU. Even if that's not a
>>>>viable threat, maybe the sleaze artists at 'regcure' will take some
>>>>notice since the EU appears to have it in for US companies.
>>>>
>>>>To resolve the 80070002 error, clean boot Vista:
>>>>http://support.microsoft.com/kb/929135
>>>>
>>>>Do Step 1. Ensure the native Vista firewall is enabled if a 3rd party
>>>>firewall was disabled.
>>>>Next, open Internet Explorer by *right* clicking it's shortcut and
>>>>choosing 'Run as administrator'. Follow the prompts.
>>>>Once IE is running in the Elevated Mode, go here:
>>>>
>>>>http://support.microsoft.com/kb/971058
>>>>
>>>>Now click the Fixit button. That will run the Fixit in it's Default
>>>>mode. If that does not resolve the error, suggest you download the
>>>>Fixit, ResetWindows.msi, and *save* it.
>>>>Close Internet Explorer and any other open programs, then *right* click
>>>>ResetWindows.msi and choose Install.
>>>>Restart afterwards and see if the error is now resolved.
>>>>
>>>>
>>>>MowGreen
>>>>===============
>>>> *-343-* FDNY
>>>>Never Forgotten
>>>>===============
>>>>
>>>>
>>>>
>>>>ilana-banana wrote:
>>>>
>>>>
>>>>
>>>>>I'm hoping someone will be able to help.
>>>>>
>>>>>For a few weeks I haven't been able to install any updates. I now have 18
>>>>>waiting to be installed and everytime I try I get the error code 80070002.
>>>>>
>>>>>My laptop has Vista installed although I'm not sure if it is SP1 or SP2 (how
>>>>>can I tell?). I've been searching online for a solution but nothing seems to
>>>>>work.
>>>>>
>>>>>I've tried stopping and restarting the automatic update tool as some people
>>>>>have suggested but this doesn't work and also paid for a programme called
>>>>>'Regcure' as was led to believe it would solve anything but that also didn't
>>>>>work.
>>>>>
>>>>>I have no idea what to do so any ideas would be greatly appreciated!
>>>>

"ilana-banana" wrote:

> Hi Mowgreen,
>
> Thanks again for taking the time to reply. It turns out the problem was my
> anti-virus programme (McAfee) blocking the windows update. It has now been
> resolved and I've installed the updates.
>
> Thanks again for your time!
>
> "MowGreen" wrote:
>
> > 1) Is the error code the same ?
> > 2) Did you run the Fixit on the web page; if so, what mode [Default or
> > Aggressive]; did you download ResetWindows.msi and run it manually ?
> >
> > 3) Was the system in a Clean boot state if ResetWindows.msi was run
> > manually ?
> >
> > 4) What is the installed antivirus/security suite ?
> > 5) When was the last time the system was scanned for the presence of
> > 'unwanted visitors' by the above ?
> >
> >
> > MowGreen
> > ===============
> > *-343-* FDNY
> > Never Forgotten
> > ===============
> >
> >
> >
> > ilana-banana wrote:
> >
> > > Thanks MowGreen for taking the time to respond and now, having paid for
> > > Regcure, I realise it's useless and will definitely be asking for a refund
> > > (apparently they have a 60-day money back guarantee but I'm not sure if it'll
> > > be as easy as they make out).
> > >
> > > Unfortunately I tried your suggestions but it didn't work so the problem
> > > still exists.
> > >
> > > Any more ideas?
> > >
> > > "MowGreen" wrote:
> > >
> > >
> > >>Regcure is 'snake oil'. I'm sorry you were taken in by their sleazy
> > >>sales tactics and suggest you demand an immediate refund or tell them
> > >>that you will be filing a complaint with the EU. Even if that's not a
> > >>viable threat, maybe the sleaze artists at 'regcure' will take some
> > >>notice since the EU appears to have it in for US companies.
> > >>
> > >>To resolve the 80070002 error, clean boot Vista:
> > >>http://support.microsoft.com/kb/929135
> > >>
> > >>Do Step 1. Ensure the native Vista firewall is enabled if a 3rd party
> > >>firewall was disabled.
> > >>Next, open Internet Explorer by *right* clicking it's shortcut and
> > >>choosing 'Run as administrator'. Follow the prompts.
> > >>Once IE is running in the Elevated Mode, go here:
> > >>
> > >>http://support.microsoft.com/kb/971058
> > >>
> > >>Now click the Fixit button. That will run the Fixit in it's Default
> > >>mode. If that does not resolve the error, suggest you download the
> > >>Fixit, ResetWindows.msi, and *save* it.
> > >>Close Internet Explorer and any other open programs, then *right* click
> > >>ResetWindows.msi and choose Install.
> > >>Restart afterwards and see if the error is now resolved.
> > >>
> > >>
> > >>MowGreen
> > >>===============
> > >> *-343-* FDNY
> > >>Never Forgotten
> > >>===============
> > >>
> > >>
> > >>
> > >>ilana-banana wrote:
> > >>
> > >>
> > >>>I'm hoping someone will be able to help.
> > >>>
> > >>>For a few weeks I haven't been able to install any updates. I now have 18
> > >>>waiting to be installed and everytime I try I get the error code 80070002.
> > >>>
> > >>>My laptop has Vista installed although I'm not sure if it is SP1 or SP2 (how
> > >>>can I tell?). I've been searching online for a solution but nothing seems to
> > >>>work.
> > >>>
> > >>>I've tried stopping and restarting the automatic update tool as some people
> > >>>have suggested but this doesn't work and also paid for a programme called
> > >>>'Regcure' as was led to believe it would solve anything but that also didn't
> > >>>work.
> > >>>
> > >>>I have no idea what to do so any ideas would be greatly appreciated!
> > >>
> >

Could you tell me how you resolved this issue with McAfee? I'm having the
same issue.

Thanks!

"ilana-banana" wrote:

> Hi Mowgreen,
>
> Thanks again for taking the time to reply. It turns out the problem was my
> anti-virus programme (McAfee) blocking the windows update. It has now been
> resolved and I've installed the updates.
>
> Thanks again for your time!
>
> "MowGreen" wrote:
>
> > 1) Is the error code the same ?
> > 2) Did you run the Fixit on the web page; if so, what mode [Default or
> > Aggressive]; did you download ResetWindows.msi and run it manually ?
> >
> > 3) Was the system in a Clean boot state if ResetWindows.msi was run
> > manually ?
> >
> > 4) What is the installed antivirus/security suite ?
> > 5) When was the last time the system was scanned for the presence of
> > 'unwanted visitors' by the above ?
> >
> >
> > MowGreen
> > ===============
> > *-343-* FDNY
> > Never Forgotten
> > ===============
> >
> >
> >
> > ilana-banana wrote:
> >
> > > Thanks MowGreen for taking the time to respond and now, having paid for
> > > Regcure, I realise it's useless and will definitely be asking for a refund
> > > (apparently they have a 60-day money back guarantee but I'm not sure if it'll
> > > be as easy as they make out).
> > >
> > > Unfortunately I tried your suggestions but it didn't work so the problem
> > > still exists.
> > >
> > > Any more ideas?
> > >
> > > "MowGreen" wrote:
> > >
> > >
> > >>Regcure is 'snake oil'. I'm sorry you were taken in by their sleazy
> > >>sales tactics and suggest you demand an immediate refund or tell them
> > >>that you will be filing a complaint with the EU. Even if that's not a
> > >>viable threat, maybe the sleaze artists at 'regcure' will take some
> > >>notice since the EU appears to have it in for US companies.
> > >>
> > >>To resolve the 80070002 error, clean boot Vista:
> > >>http://support.microsoft.com/kb/929135
> > >>
> > >>Do Step 1. Ensure the native Vista firewall is enabled if a 3rd party
> > >>firewall was disabled.
> > >>Next, open Internet Explorer by *right* clicking it's shortcut and
> > >>choosing 'Run as administrator'. Follow the prompts.
> > >>Once IE is running in the Elevated Mode, go here:
> > >>
> > >>http://support.microsoft.com/kb/971058
> > >>
> > >>Now click the Fixit button. That will run the Fixit in it's Default
> > >>mode. If that does not resolve the error, suggest you download the
> > >>Fixit, ResetWindows.msi, and *save* it.
> > >>Close Internet Explorer and any other open programs, then *right* click
> > >>ResetWindows.msi and choose Install.
> > >>Restart afterwards and see if the error is now resolved.
> > >>
> > >>
> > >>MowGreen
> > >>===============
> > >> *-343-* FDNY
> > >>Never Forgotten
> > >>===============
> > >>
> > >>
> > >>
> > >>ilana-banana wrote:
> > >>
> > >>
> > >>>I'm hoping someone will be able to help.
> > >>>
> > >>>For a few weeks I haven't been able to install any updates. I now have 18
> > >>>waiting to be installed and everytime I try I get the error code 80070002.
> > >>>
> > >>>My laptop has Vista installed although I'm not sure if it is SP1 or SP2 (how
> > >>>can I tell?). I've been searching online for a solution but nothing seems to
> > >>>work.
> > >>>
> > >>>I've tried stopping and restarting the automatic update tool as some people
> > >>>have suggested but this doesn't work and also paid for a programme called
> > >>>'Regcure' as was led to believe it would solve anything but that also didn't
> > >>>work.
> > >>>
> > >>>I have no idea what to do so any ideas would be greatly appreciated!
> > >>
> >

Hi MowGreen

I have the same problem of ilana-banana and now I have 21 updates waiting to
be installed...
I tried all the steps you suggested, but I had no luck - same error message.
Any suggestions?

"MowGreen" wrote:

> Regcure is 'snake oil'. I'm sorry you were taken in by their sleazy
> sales tactics and suggest you demand an immediate refund or tell them
> that you will be filing a complaint with the EU. Even if that's not a
> viable threat, maybe the sleaze artists at 'regcure' will take some
> notice since the EU appears to have it in for US companies.
>
> To resolve the 80070002 error, clean boot Vista:
> http://support.microsoft.com/kb/929135
>
> Do Step 1. Ensure the native Vista firewall is enabled if a 3rd party
> firewall was disabled.
> Next, open Internet Explorer by *right* clicking it's shortcut and
> choosing 'Run as administrator'. Follow the prompts.
> Once IE is running in the Elevated Mode, go here:
>
> http://support.microsoft.com/kb/971058
>
> Now click the Fixit button. That will run the Fixit in it's Default
> mode. If that does not resolve the error, suggest you download the
> Fixit, ResetWindows.msi, and *save* it.
> Close Internet Explorer and any other open programs, then *right* click
> ResetWindows.msi and choose Install.
> Restart afterwards and see if the error is now resolved.
>
>
> MowGreen
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> ilana-banana wrote:
>
> > I'm hoping someone will be able to help.
> >
> > For a few weeks I haven't been able to install any updates. I now have 18
> > waiting to be installed and everytime I try I get the error code 80070002.
> >
> > My laptop has Vista installed although I'm not sure if it is SP1 or SP2 (how
> > can I tell?). I've been searching online for a solution but nothing seems to
> > work.
> >
> > I've tried stopping and restarting the automatic update tool as some people
> > have suggested but this doesn't work and also paid for a programme called
> > 'Regcure' as was led to believe it would solve anything but that also didn't
> > work.
> >
> > I have no idea what to do so any ideas would be greatly appreciated!
>