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I can't install updates successfully

 
 
needInstaller3.0
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Posts: n/a

 
      05-26-2006
My machine runs Win 2000 Server. One of the update is Windows Installer 3.1.
I ran it with administrator account and it failed. The following is the log
from WindowsUpdate.log. Can anyone help? I need the installer before
installing framework 2.0.

Thanks!!!!

2006-05-26 12:30:31 1048 8ac AU AU setting client response for sessionId 0x0
to 'Active'
2006-05-26 12:30:31 1048 964 AU AU setting client response for sessionId 0x0
to 'Active'
2006-05-26 12:30:33 1048 8ac AU AU received install approval from client for
2 updates
2006-05-26 12:30:33 1048 8ac AU #############
2006-05-26 12:30:33 1048 8ac AU ## START ## AU: Install updates
2006-05-26 12:30:33 1048 8ac AU #########
2006-05-26 12:30:33 1048 8ac AU # Initiating manual install
2006-05-26 12:30:33 1048 8ac AU # Approved updates = 2
2006-05-26 12:30:33 1048 8ac AU <<## SUBMITTED ## AU: Install updates /
installing updates [CallId = {A27D9A0F-FCAB-4E45-A072-D0F1F092D760}]
2006-05-26 12:30:33 1048 894 Agent *************
2006-05-26 12:30:33 1048 894 Agent ** START ** Agent: Installing updates
[CallerId = AutomaticUpdates]
2006-05-26 12:30:33 1048 894 Agent *********
2006-05-26 12:30:33 1048 894 Agent * Updates to install = 2
2006-05-26 12:30:33 1048 894 Agent * Title = <NULL>
2006-05-26 12:30:33 1048 894 Agent * UpdateId =
{7E42BA28-C236-4B44-B6BA-C00ADD8DE5A3}.51
2006-05-26 12:30:33 1048 894 Agent * Bundles 1 updates:
2006-05-26 12:30:33 1048 894 Agent *
{6E2CE922-F9D8-43DE-92EE-6BAAC78729E2}.51
2006-05-26 12:30:33 1048 894 Agent * Title = <NULL>
2006-05-26 12:30:33 1048 894 Agent * UpdateId =
{B166A6A9-398B-4C81-B8DB-2043CF0672A1}.103
2006-05-26 12:30:33 1048 894 Agent * Bundles 1 updates:
2006-05-26 12:30:33 1048 894 Agent *
{F2FCA9BF-05AD-460A-977C-355CE5734118}.102
2006-05-26 12:30:33 1048 894 Agent WARNING: Failed to evaluate Installed
rule, updateId = {ED300F67-421C-4C08-B3BA-F35C55F3B427}.100, error =
0x80041017
2006-05-26 12:30:35 1048 894 EEHndlr FATAL: MSI DLL version is 2.0. Version
3.1 is required.
2006-05-26 12:30:35 1048 894 Agent WARNING: Failed to evaluate Installed
rule, updateId = {8C3FCC84-7410-4A95-8B89-A166A0190486}.102, error =
0x80241001
2006-05-26 12:30:35 1048 894 Handler Attempting to create remote handler
process as CORPNT\dyeung in session 0
2006-05-26 12:30:35 1048 894 DnldMgr Preparing update for install, updateId
= {6E2CE922-F9D8-43DE-92EE-6BAAC78729E2}.51.
2006-05-26 12:30:35 2372 6ec Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0700) ===========
2006-05-26 12:30:35 2372 6ec Misc = Process: C:\WINNT\system32\wuauclt.exe
2006-05-26 12:30:35 2372 6ec Misc = Module: C:\WINNT\system32\wuaueng.dll
2006-05-26 12:30:35 2372 6ec Handler :::::::::::::
2006-05-26 12:30:35 2372 6ec Handler :: START :: Handler: Windows Patch
Install
2006-05-26 12:30:35 2372 6ec Handler :::::::::
2006-05-26 12:30:35 2372 6ec Handler : Updates to install = 1
2006-05-26 12:30:35 2372 6ec Handler : Installing update
{6E2CE922-F9D8-43DE-92EE-6BAAC78729E2}.51
2006-05-26 12:30:35 2372 43c Handler Installing with parameters=/quiet
/norestart /er,
sandbox=C:\WINNT\SoftwareDistribution\Download\2df 262951fee58e0e7c7661d080332a8.
2006-05-26 12:30:35 2372 43c Handler Install completed with 0x8007f004.
2006-05-26 12:30:35 2372 6ec Handler FATAL: UH: 0x8007f004:
InstallOrUninstallThread failed
2006-05-26 12:30:35 2372 6ec Handler : WARNING: Install completed: result
type = 0x0, installer error = True, error = 0x8007f004, disabled until reboot
= No, reboot required = No
2006-05-26 12:30:35 2372 6ec Handler FATAL: UH: 0x8024200b:
HandleSingleUpdate failed
2006-05-26 12:30:35 2372 6ec Handler :::::::::
2006-05-26 12:30:35 2372 6ec Handler :: END :: Handler: Windows Patch
Install
2006-05-26 12:30:35 2372 6ec Handler :::::::::::::
2006-05-26 12:30:35 1048 894 DnldMgr Preparing update for install, updateId
= {F2FCA9BF-05AD-460A-977C-355CE5734118}.102.
2006-05-26 12:30:35 2372 1bc Handler :::::::::::::
2006-05-26 12:30:35 2372 1bc Handler :: START :: Handler: Windows Patch
Install
2006-05-26 12:30:35 2372 1bc Handler :::::::::
2006-05-26 12:30:35 2372 1bc Handler : Updates to install = 1
2006-05-26 12:30:35 2372 1bc Handler : Installing update
{F2FCA9BF-05AD-460A-977C-355CE5734118}.102
2006-05-26 12:30:35 2372 43c Handler Installing with parameters=/norestart
/quiet -er,
sandbox=C:\WINNT\SoftwareDistribution\Download\ad9 c4c2a779933f83b51a49a2c88838d.
2006-05-26 12:30:35 1048 8f0 AU >>## RESUMED ## AU: Installing update
[UpdateId = {7E42BA28-C236-4B44-B6BA-C00ADD8DE5A3}]
2006-05-26 12:30:35 1048 8f0 AU # WARNING: Install failed, error =
0x8007F004
2006-05-26 12:30:35 2372 43c Handler Install completed with 0x8007f004.
2006-05-26 12:30:35 2372 1bc Handler FATAL: UH: 0x8007f004:
InstallOrUninstallThread failed
2006-05-26 12:30:35 2372 1bc Handler : WARNING: Install completed: result
type = 0x0, installer error = True, error = 0x8007f004, disabled until reboot
= No, reboot required = No
2006-05-26 12:30:35 2372 1bc Handler FATAL: UH: 0x8024200b:
HandleSingleUpdate failed
2006-05-26 12:30:35 2372 1bc Handler :::::::::
2006-05-26 12:30:35 2372 1bc Handler :: END :: Handler: Windows Patch
Install
2006-05-26 12:30:35 2372 1bc Handler :::::::::::::
2006-05-26 12:30:35 1048 894 Agent *********
2006-05-26 12:30:35 1048 894 Agent ** END ** Agent: Installing updates
[CallerId = AutomaticUpdates]
2006-05-26 12:30:35 1048 894 Agent *************
2006-05-26 12:30:35 1048 894 AU >>## RESUMED ## AU: Installing update
[UpdateId = {B166A6A9-398B-4C81-B8DB-2043CF0672A1}]
2006-05-26 12:30:35 1048 894 AU # WARNING: Install failed, error =
0x8007F004
2006-05-26 12:30:35 1048 894 AU # Install call complete for all calls,
reboot required = No
2006-05-26 12:30:35 1048 894 AU #########
2006-05-26 12:30:35 1048 894 AU ## END ## AU: Installing updates [CallId
= {A27D9A0F-FCAB-4E45-A072-D0F1F092D760}]
2006-05-26 12:30:35 1048 894 AU #############
2006-05-26 12:30:40 1048 964 AU AU setting client response for sessionId 0x0
to 'Complete'
2006-05-26 12:30:40 1048 41c AU #############
2006-05-26 12:30:40 1048 41c AU ## START ## AU: Search for updates
2006-05-26 12:30:40 1048 41c AU #########
2006-05-26 12:30:40 1048 41c AU <<## SUBMITTED ## AU: Search for updates
[CallId = {707670BD-6345-460E-A790-0255C9A6378C}]
2006-05-26 12:30:40 1048 894 Agent *************
2006-05-26 12:30:40 1048 894 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2006-05-26 12:30:40 1048 894 Agent *********
2006-05-26 12:30:41 1048 894 Agent WARNING: Failed to evaluate Installed
rule, updateId = {ED300F67-421C-4C08-B3BA-F35C55F3B427}.100, error =
0x80041017
2006-05-26 12:30:42 1048 894 EEHndlr FATAL: MSI DLL version is 2.0. Version
3.1 is required.
2006-05-26 12:30:42 1048 894 Agent WARNING: Failed to evaluate Installed
rule, updateId = {8C3FCC84-7410-4A95-8B89-A166A0190486}.102, error =
0x80241001
2006-05-26 12:30:43 1048 894 Agent Update
{BBCE2DE7-A0D5-43C5-B077-5D4716EA28FD}.100 has no local extended metadata.
Not returning it.
2006-05-26 12:30:43 1048 894 Agent Update
{8D1F6795-726F-4870-B246-7AD5BA9AC8C8}.101 has no local extended metadata.
Not returning it.
2006-05-26 12:30:43 1048 894 Agent Update
{17CFA912-2609-46E4-BF63-462F854395C5}.13 has no local extended metadata. Not
returning it.

 
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Michael Jennings
Guest
Posts: n/a

 
      05-26-2006
Maybe someone else can see better, but what I see in it is this:
In the log it says "MSI DLL version is 2.0. Version 3.1 is required."

Windows Installer 3.1 Redistributable (v2) should have that dll.

Validation is required for the download from Microsoft:
http://support.microsoft.com/?kbid=893803
leads you to this verification URL for the download:
http://www.microsoft.com/downloads/d...displaylang=en
..
You'd need to verify as genuine to directly download and install
WindowsInstaller-KB893803-x86.exe, which is what you want, right?

"needInstaller3.0" <> wrote in message
news:9BD45BD7-A320-4648-BFDE-...
> My machine runs Win 2000 Server. One of the update is Windows Installer 3.1.
> I ran it with administrator account and it failed. The following is the log
> from WindowsUpdate.log. Can anyone help? I need the installer before
> installing framework 2.0.
>
> Thanks!!!!
>
> 2006-05-26 12:30:33 1048 894 Agent * Bundles 1 updates:
> 2006-05-26 12:30:33 1048 894 Agent *
> {F2FCA9BF-05AD-460A-977C-355CE5734118}.102
> 2006-05-26 12:30:33 1048 894 Agent WARNING: Failed to evaluate Installed
> rule, updateId = {ED300F67-421C-4C08-B3BA-F35C55F3B427}.100, error =
> 0x80041017
> 2006-05-26 12:30:35 1048 894 EEHndlr FATAL: MSI DLL version is 2.0. Version
> 3.1 is required.



 
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