Greetings Paul,
You can start troubleshooting this by removing the locally cached store of your contact
information.
To do so, shut down Messenger and delete one of the following folders;
On XP you can find this folder at:
\Documents and Settings\username\Local Settings\Application Data\Microsoft\Windows Live
Contacts
On Vista, you'll find it at:
\Users\username\AppData\Local\Microsoft\Windows Live Contacts
Where username is your Windows username. Additionally, some of these folders will be hidden
if browsing by default, so to see them simply press the Alt key on the keyboard in any
Windows Explorer window to bring up the toolbar, click Tools, then Folder Options, then the
View tab, and then choose 'Show hidden files and folders'. After click OK, they should appear
with the other folders.
After removing the Windows Live Contacts folder, start up Messenger again and try to log in.
--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog:
http://www.messengergeek.com
Messenger Resources:
http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--
"paul_1218" <> wrote in message
news:FF9DA1C4-0690-4632-BFD0-...
> i just downloaded the newest version of msn cuz my laptop's new msn version
> was working fine ~ but from my desktop -.-;; it say windows live
> communications platform has stopped working -_-.......
> so it wont even log me in... i tried uninstalling the whole thing and
> installing it back.. but it still wouldnt work ..
> someone plz help me !!
> this thing is ****ing me off !!! arrrrgggghhh !!!
> haha
>
> ][pAUL][
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