Can't log on to windows, HELP!!!!!

I have two user accounts and no passwords for either one of them work. I
have tried every possible password and still it doesn't work. I have
tried reinstalling Vista but it appears that the CD-ROM is not working
because it doesn't read any of the cd's that I put in. If I try to log
on as administrator it says that the account has been disabled. What
should I do? Please help!!

P.S. I do have the cd that came with my Vista and I tried the password
that was "supposed" to be my password but it tells me that it is
incorrect.


--
Dzavolica

Hi Dzavolica.

Theres a lot of logon issues to Windows Vista - aren't you getting an error
message.
If you are, try to make a search on Microft support using that message.

Regarding to the not-working CD-rom drive.
I had that failure - The System BIOS did read in the drive, Windows didn't.
Here is a solution on that
http://support.microsoft.com/kb/314060/en-us

If you still want to reinstall Windows, start your computer and go to the
System BIOS (normally using the "Del" during startup).
In BIOS you change the first bootdevice to be the cd-rom.
You have to be sure, the BIOS had accepted the CD-rom, otherwise you are in
trouble - that means a new CD-rom - and then you start up again, this will
start windows installation to run from the CD. And then have a good luck with
a week reinstalling.

--
BirgerH


"Dzavolica" wrote:

>
> I have two user accounts and no passwords for either one of them work. I
> have tried every possible password and still it doesn't work. I have
> tried reinstalling Vista but it appears that the CD-ROM is not working
> because it doesn't read any of the cd's that I put in. If I try to log
> on as administrator it says that the account has been disabled. What
> should I do? Please help!!
>
> P.S. I do have the cd that came with my Vista and I tried the password
> that was "supposed" to be my password but it tells me that it is
> incorrect.
>
>
> --
> Dzavolica
>

I am not getting an error msg. When I put the CD in the CD-Rom, the CD
doesn't start, the laptop just starts normally and takes me to the logon
window.
As for my passwords I don't know if I tried everything but I tried
going into the Safe Mode and still it asks for the password. If I try to
sign in to the Administrator account it says that the account has been
disabled. Is there some other option that I can try to recover the
password or to Boot from the CD?

Thank you!
Dzavolica


--
Dzavolica

Hi Dzavolica.

When you start up with a CD, you have to enter a key when asked for -
otherwise it starts up normally from "the second boot device"

But the only reason for starting up with the CD is reinstalling Windows.
Before you do this, read some of the questions and answers about Passwords
on this fora.

There is no way, you can get in without restoring your password.
I know Microsoft do have another opinion, but for "One-users" I had always
adviced not using password and do automatic logon.
Most of the users here having passwordproblems are the only users and
laptops have seldom more - just never leave it. -
--
BirgerH


"Dzavolica" wrote:

>
> I am not getting an error msg. When I put the CD in the CD-Rom, the CD
> doesn't start, the laptop just starts normally and takes me to the logon
> window.
> As for my passwords I don't know if I tried everything but I tried
> going into the Safe Mode and still it asks for the password. If I try to
> sign in to the Administrator account it says that the account has been
> disabled. Is there some other option that I can try to recover the
> password or to Boot from the CD?
>
> Thank you!
> Dzavolica
>
>
> --
> Dzavolica
>

I do want to reinstall windows but it's not letting me do that becaus
it won't start with the CD when I turn it on

--
Dzavolica