Can't open attachment? ? ?

My wife and I have Windows Live Mail on our separate computers, and we like
it very much, but there's one problem.

When I receive a PDF file as an attachment on my computer, I click it, and
it opens properly.

When she receives the same PDF file on her computer, she gets the following
message:

"This file does not have a program associated with it for performing this
action. Create an association in the Set Associations control panel."

I've looked everywhere for the Set Associations control panel and can't find
it.

Also, when my wife saves the attached PDF file to her computer, it opens as
it should. But not when we try to open it directly as an attachment.

We both are using 9.1 Adobe reader.

Save the attachment to your HDD. Right click on it and Open With | Choose
Program. Find and choose a program that works, (Adobe Reader?), and then
check the box: Always use this program to open this kind of file. This
should enable you to open these attachments in the future.
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"Ray" <> wrote in message
news:k1PUm.46633$...
> My wife and I have Windows Live Mail on our separate computers, and we
> like it very much, but there's one problem.
>
> When I receive a PDF file as an attachment on my computer, I click it, and
> it opens properly.
>
> When she receives the same PDF file on her computer, she gets the
> following message:
>
> "This file does not have a program associated with it for performing this
> action. Create an association in the Set Associations control panel."
>
> I've looked everywhere for the Set Associations control panel and can't
> find it.
>
> Also, when my wife saves the attached PDF file to her computer, it opens
> as it should. But not when we try to open it directly as an attachment.
>
> We both are using 9.1 Adobe reader.

Thanks Bruce -- I had already tried that route, and it didn't solve the
problem.

"Bruce Hagen" <> wrote in message
news:#...
>
> Save the attachment to your HDD. Right click on it and Open With | Choose
> Program. Find and choose a program that works, (Adobe Reader?), and then
> check the box: Always use this program to open this kind of file. This
> should enable you to open these attachments in the future.
> --
> Bruce Hagen
> MS-MVP [Mail]
> Imperial Beach, CA
>
>
> "Ray" <> wrote in message
> news:k1PUm.46633$...
>> My wife and I have Windows Live Mail on our separate computers, and we
>> like it very much, but there's one problem.
>>
>> When I receive a PDF file as an attachment on my computer, I click it,
>> and it opens properly.
>>
>> When she receives the same PDF file on her computer, she gets the
>> following message:
>>
>> "This file does not have a program associated with it for performing this
>> action. Create an association in the Set Associations control panel."
>>
>> I've looked everywhere for the Set Associations control panel and can't
>> find it.
>>
>> Also, when my wife saves the attached PDF file to her computer, it opens
>> as it should. But not when we try to open it directly as an attachment.
>>
>> We both are using 9.1 Adobe reader.
>

What it the OS?
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"Ray" <> wrote in message
news:1zPUm.48096$...
> Thanks Bruce -- I had already tried that route, and it didn't solve the
> problem.
>
> "Bruce Hagen" <> wrote in message
> news:#...
>>
>> Save the attachment to your HDD. Right click on it and Open With | Choose
>> Program. Find and choose a program that works, (Adobe Reader?), and then
>> check the box: Always use this program to open this kind of file. This
>> should enable you to open these attachments in the future.
>> --
>> Bruce Hagen
>> MS-MVP [Mail]
>> Imperial Beach, CA
>>
>>
>> "Ray" <> wrote in message
>> news:k1PUm.46633$...
>>> My wife and I have Windows Live Mail on our separate computers, and we
>>> like it very much, but there's one problem.
>>>
>>> When I receive a PDF file as an attachment on my computer, I click it,
>>> and it opens properly.
>>>
>>> When she receives the same PDF file on her computer, she gets the
>>> following message:
>>>
>>> "This file does not have a program associated with it for performing
>>> this action. Create an association in the Set Associations control
>>> panel."
>>>
>>> I've looked everywhere for the Set Associations control panel and can't
>>> find it.
>>>
>>> Also, when my wife saves the attached PDF file to her computer, it opens
>>> as it should. But not when we try to open it directly as an attachment.
>>>
>>> We both are using 9.1 Adobe reader.
>>

Ray wrote:
> My wife and I have Windows Live Mail on our separate computers, and
> we like it very much, but there's one problem.
>
> When I receive a PDF file as an attachment on my computer, I click
> it, and it opens properly.
>
> When she receives the same PDF file on her computer, she gets the
> following message:
>
> "This file does not have a program associated with it for performing
> this action. Create an association in the Set Associations control
> panel."
> I've looked everywhere for the Set Associations control panel and
> can't find it.
>
> Also, when my wife saves the attached PDF file to her computer, it
> opens as it should. But not when we try to open it directly as an
> attachment.
> We both are using 9.1 Adobe reader.
========================================
Maybe the following article would be worth a look:

Windows Vista -
Unable to open .PDF
attachments from Windows Mail
http://tinyurl.com/6q38na
or...
http://www.winhelponline.com/article...dows-Mail.html

--

J. Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

Windows Vista on my wife's (the one that won't work) and Windows 7 on mine
(which does work)

"Bruce Hagen" <> wrote in message
news:702C1B70-F8AC-40C6-9A33-...
> What it the OS?
> --
> Bruce Hagen
> MS-MVP [Mail]
> Imperial Beach, CA
>
>
> "Ray" <> wrote in message
> news:1zPUm.48096$...
>> Thanks Bruce -- I had already tried that route, and it didn't solve the
>> problem.
>>
>> "Bruce Hagen" <> wrote in message
>> news:#...
>>>
>>> Save the attachment to your HDD. Right click on it and Open With |
>>> Choose Program. Find and choose a program that works, (Adobe Reader?),
>>> and then check the box: Always use this program to open this kind of
>>> file. This should enable you to open these attachments in the future.
>>> --
>>> Bruce Hagen
>>> MS-MVP [Mail]
>>> Imperial Beach, CA
>>>
>>>
>>> "Ray" <> wrote in message
>>> news:k1PUm.46633$...
>>>> My wife and I have Windows Live Mail on our separate computers, and we
>>>> like it very much, but there's one problem.
>>>>
>>>> When I receive a PDF file as an attachment on my computer, I click it,
>>>> and it opens properly.
>>>>
>>>> When she receives the same PDF file on her computer, she gets the
>>>> following message:
>>>>
>>>> "This file does not have a program associated with it for performing
>>>> this action. Create an association in the Set Associations control
>>>> panel."
>>>>
>>>> I've looked everywhere for the Set Associations control panel and can't
>>>> find it.
>>>>
>>>> Also, when my wife saves the attached PDF file to her computer, it
>>>> opens as it should. But not when we try to open it directly as an
>>>> attachment.
>>>>
>>>> We both are using 9.1 Adobe reader.
>>>
>

These are the paths for XP and Win7 to set the file associations. I don't
have the path for Vista, but perhaps you can figure it out with this.

XP: Control Panel | Tools | Folder Options | File Types

Win7: Control Panel | Programs | Default Programs | Make A File Type Always
Open In A Specific Program.

That's as far as I can help. I don't use Vista. Sorry.
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"Ray" <> wrote in message
news:WVQUm.48160$...
> Windows Vista on my wife's (the one that won't work) and Windows 7 on mine
> (which does work)
>
> "Bruce Hagen" <> wrote in message
> news:702C1B70-F8AC-40C6-9A33-...
>> What it the OS?
>> --
>> Bruce Hagen
>> MS-MVP [Mail]
>> Imperial Beach, CA
>>
>>
>> "Ray" <> wrote in message
>> news:1zPUm.48096$...
>>> Thanks Bruce -- I had already tried that route, and it didn't solve the
>>> problem.
>>>
>>> "Bruce Hagen" <> wrote in message
>>> news:#...
>>>>
>>>> Save the attachment to your HDD. Right click on it and Open With |
>>>> Choose Program. Find and choose a program that works, (Adobe Reader?),
>>>> and then check the box: Always use this program to open this kind of
>>>> file. This should enable you to open these attachments in the future.
>>>> --
>>>> Bruce Hagen
>>>> MS-MVP [Mail]
>>>> Imperial Beach, CA
>>>>
>>>>
>>>> "Ray" <> wrote in message
>>>> news:k1PUm.46633$...
>>>>> My wife and I have Windows Live Mail on our separate computers, and we
>>>>> like it very much, but there's one problem.
>>>>>
>>>>> When I receive a PDF file as an attachment on my computer, I click it,
>>>>> and it opens properly.
>>>>>
>>>>> When she receives the same PDF file on her computer, she gets the
>>>>> following message:
>>>>>
>>>>> "This file does not have a program associated with it for performing
>>>>> this action. Create an association in the Set Associations control
>>>>> panel."
>>>>>
>>>>> I've looked everywhere for the Set Associations control panel and
>>>>> can't find it.
>>>>>
>>>>> Also, when my wife saves the attached PDF file to her computer, it
>>>>> opens as it should. But not when we try to open it directly as an
>>>>> attachment.
>>>>>
>>>>> We both are using 9.1 Adobe reader.
>>>>
>>

"Ray" <> wrote in message
news:k1PUm.46633$...
> My wife and I have Windows Live Mail on our separate computers, and we
> like it very much, but there's one problem.
>
Just a thought Ray, Is Adobe Reader (or similar) installed on your wife's
computer?

HTH

Bill


> When I receive a PDF file as an attachment on my computer, I click it, and
> it opens properly.
>
> When she receives the same PDF file on her computer, she gets the
> following message:
>
> "This file does not have a program associated with it for performing this
> action. Create an association in the Set Associations control panel."
>
> I've looked everywhere for the Set Associations control panel and can't
> find it.
>
> Also, when my wife saves the attached PDF file to her computer, it opens
> as it should. But not when we try to open it directly as an attachment.
>
> We both are using 9.1 Adobe reader.

Try this:
http://www.winhelponline.com/article...dows-Mail.html
--
Noel

"Ray" <> wrote in message
news:k1PUm.46633$...
> My wife and I have Windows Live Mail on our separate computers, and we
> like it very much, but there's one problem.
>
> When I receive a PDF file as an attachment on my computer, I click it,
> and it opens properly.
>
> When she receives the same PDF file on her computer, she gets the
> following message:
>
> "This file does not have a program associated with it for performing this
> action. Create an association in the Set Associations control panel."
>
> I've looked everywhere for the Set Associations control panel and can't
> find it.
>
> Also, when my wife saves the attached PDF file to her computer, it opens
> as it should. But not when we try to open it directly as an attachment.
>
> We both are using 9.1 Adobe reader.

Try going to Start - Default Programs - Set your default programs - see list
on left, select Windows Live mail - on right, ensure it says "This program
has all of its defaults (under the "pane"). If not, you need to select the
2nd green arrow (at bottom) and tic all of the checkboxes. Then it should
tell you it has all of its defaults - you may need to do that for other
applications in the list on the left as well, particularly IE.


"Ray" <> wrote in message
news:1zPUm.48096$...
> Thanks Bruce -- I had already tried that route, and it didn't solve the
> problem.
>
> "Bruce Hagen" <> wrote in message
> news:#...
>>
>> Save the attachment to your HDD. Right click on it and Open With | Choose
>> Program. Find and choose a program that works, (Adobe Reader?), and then
>> check the box: Always use this program to open this kind of file. This
>> should enable you to open these attachments in the future.
>> --
>> Bruce Hagen
>> MS-MVP [Mail]
>> Imperial Beach, CA
>>
>>
>> "Ray" <> wrote in message
>> news:k1PUm.46633$...
>>> My wife and I have Windows Live Mail on our separate computers, and we
>>> like it very much, but there's one problem.
>>>
>>> When I receive a PDF file as an attachment on my computer, I click it,
>>> and it opens properly.
>>>
>>> When she receives the same PDF file on her computer, she gets the
>>> following message:
>>>
>>> "This file does not have a program associated with it for performing
>>> this action. Create an association in the Set Associations control
>>> panel."
>>>
>>> I've looked everywhere for the Set Associations control panel and can't
>>> find it.
>>>
>>> Also, when my wife saves the attached PDF file to her computer, it opens
>>> as it should. But not when we try to open it directly as an attachment.
>>>
>>> We both are using 9.1 Adobe reader.
>>