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Can't open attachment? ? ?

 
 
Ron Sommer
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Posts: n/a

 
      12-12-2009
"We both are using 9.1 Adobe reader."
--
Ron Sommer
MS MVP-Mail

"Bill" <> wrote in message
news:u$...
>
> "Ray" <> wrote in message
> news:k1PUm.46633$...
>> My wife and I have Windows Live Mail on our separate computers, and we
>> like it very much, but there's one problem.
>>

> Just a thought Ray, Is Adobe Reader (or similar) installed on your wife's
> computer?
>
> HTH
>
> Bill
>
>
>> When I receive a PDF file as an attachment on my computer, I click it,
>> and it opens properly.
>>
>> When she receives the same PDF file on her computer, she gets the
>> following message:
>>
>> "This file does not have a program associated with it for performing this
>> action. Create an association in the Set Associations control panel."
>>
>> I've looked everywhere for the Set Associations control panel and can't
>> find it.
>>
>> Also, when my wife saves the attached PDF file to her computer, it opens
>> as it should. But not when we try to open it directly as an attachment.
>>
>> We both are using 9.1 Adobe reader.

>
>
>

 
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Robert Aldwinckle
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Posts: n/a

 
      12-13-2009

"Ray" <> wrote in message news:k1PUm.46633$...
> My wife and I have Windows Live Mail on our separate computers, and we like
> it very much, but there's one problem.
>
> When I receive a PDF file as an attachment on my computer, I click it, and
> it opens properly.
>
> When she receives the same PDF file on her computer, she gets the following
> message:
>
> "This file does not have a program associated with it for performing this
> action. Create an association in the Set Associations control panel."
>
> I've looked everywhere for the Set Associations control panel and can't find
> it.



In fact, AR usually wants to do this itself. So to ensure all its
filetype open actions are to its liking instead of using the CP applet
I would try a Repair of AR.

In any case you can use a cmd window (aka Command Prompt)
to check on the filetype association and open action.

FYI here's a completely parameterized method:

for /F "TOKENS=2* DELIMS==" %a in ('assoc .pdf') do ftype %a

Otherwise just enter first:

assoc .pdf

and then using whatever <filetype> that shows (if any)
(e.g. everything after .pdf= ) enter:

ftype <filetype>

e.g. in my case that second command would be

ftype AcroExch.Document


>
> Also, when my wife saves the attached PDF file to her computer, it opens as
> it should. But not when we try to open it directly as an attachment.



That could be security/obscurity. E.g. the "attachment" would
be opening from the TIF instead of somewhere else in the file system.
What happens if you open AR and then drag the attachment to it?
Also see if your symptom changes if you set Protect Mode off
(e.g. use IE to change that.) Also, by opening AR separately
you could even elevate it if necessary, e.g. right-click Run As Admin...


>
> We both are using 9.1 Adobe reader.



My guess is that you are both using different security models. ; }
Another way of checking for differences would be to run ProcMon
and compare two traces, one from W7 which works and one from
Vista which doesn't. Fortunately ProcMon allows us to open
two traces in two windows to help with such an analysis.


Good luck

Robert Aldwinckle
---


 
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