can't open attachments!

hello: i posted on here a few days ago, but it's buried now.

i'm unfortunately a new vista user after my old laptop died. i'm now
trying to use the new winmail. whenever i try to open an attachment
winmail crashes. says (not responding). apparently the problem is
something called AppHangB1.

it looks like this:

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: WinMail.exe
Application Version: 6.0.6000.16480
Application Timestamp: 4638f473
Hang Signature: e0ce
Hang Type: 16384
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Hang Signature 1: c48d875bdf068f1d050440e4e8315ed2
Additional Hang Signature 2: 08b1
Additional Hang Signature 3: b106128f0764b64824849d3f1ecabd65
Additional Hang Signature 4: 6eb2
Additional Hang Signature 5: 1f6754ea7f8812db48fa6f3b9670f9dd
Additional Hang Signature 6: be2a
Additional Hang Signature 7: 37a19ea53d4dbf4bcdd5a6668e2470bf

it is very, very annoying.

i've already turned off the thing that says "do not open things that
could be a virus."

still have the same problem.

please help!
--mdumiak


--
mdumiak

now, this is just a guess but it could be due to file associations -
what kind of files are you trying to open?


--
Choogster

** HTTP://WWW.64BITDRIVERS.COM ***
The Ultimate Web2.0 64bit driver resource

doesn't seem to matter:

i've tried word docs, pdfs, jpegs. don't know what this "file
association" is about--haven't had to do this with any previous mail
program i've used, mac or PC.


--
mdumiak

well, every file needs to be associated with a certain program so that
it opens.

have you tried saving the files to the desktop first and then double
clicking on them?


--
Choogster

** HTTP://WWW.64BITDRIVERS.COM ***
The Ultimate Web2.0 64bit driver resource

....yes, i've tried that, and it sort of works--i was able to save a pdf
to my desktop and then open it with adobe reader. but it still crashed
the mail program.

i also just tried to open a windows mail file--it had gotten kicked
back by daemon because i mis-typed the address, and i wanted to cut and
paste instead of re-typing the whole thing--and the same crash happened.


here, i'll try saving it to desktop.

yep. same thing. file appears on desktop, and i can then open it, but
it hangs winmail with the same message (not responding)

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: WinMail.exe
Application Version: 6.0.6000.16480
Application Timestamp: 4638f473
Hang Signature: 7373
Hang Type: 16384
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 7f09cf0118134a2dafa6728826e76a8c
Additional Hang Signature 2: ad6d
Additional Hang Signature 3: aee5b5b35508c7a77588b00d32b0d3a1
Additional Hang Signature 4: 6eb2
Additional Hang Signature 5: 1f6754ea7f8812db48fa6f3b9670f9dd
Additional Hang Signature 6: be2a
Additional Hang Signature 7: 37a19ea53d4dbf4bcdd5a6668e2470bf

ugh. i'm missing outlook bad. this may be the thing that finally makes
me go yahoo or gmail-only. it's a shame, though. i liked outlook.


--
mdumiak

Have you tried upgrading to Windows Live Mail?
http://get.live.com/betas/maildesktop_betas

Gary VanderMolen [MS MVP-WLM]


"mdumiak" <> wrote in message news:...
>
> ugh. i'm missing outlook bad. this may be the thing that finally makes
> me go yahoo or gmail-only. it's a shame, though. i liked outlook.

...thanks for the reply. i haven't thought about windows live mail...but
as my laptop is only about two weeks old, and i've just gotten the
systems up on winmail....

...well, shouldn't i just be able to use the windows mail i've just
gotten? i mean, can't it just open attachments and work like something
that works?


--
mdumiak

well, it _should_ work out of the box - but some other program thats
installed can overwrite the file associations?

of course, the other option would be trojan of some sort thats causing
conflicts. I would try scanning the system for virus/spyware.

If the OS does strange things it could well be that.


--
Choogster

** HTTP://WWW.64BITDRIVERS.COM ***
The Ultimate Web2.0 64bit driver resource

Hi,
I also have the same problem. No matter what type of file extension, windows
mail will not open it. It does not time out nor give an error message. If I
close the application and get the error box, it also give me the error
message below. I have disabled the "do not allow attachment" option in the
security tab.

Thanks

"mdumiak" wrote:

>
> hello: i posted on here a few days ago, but it's buried now.
>
> i'm unfortunately a new vista user after my old laptop died. i'm now
> trying to use the new winmail. whenever i try to open an attachment
> winmail crashes. says (not responding). apparently the problem is
> something called AppHangB1.
>
> it looks like this:
>
> Description:
> A problem caused this program to stop interacting with Windows.
>
> Problem signature:
> Problem Event Name: AppHangB1
> Application Name: WinMail.exe
> Application Version: 6.0.6000.16480
> Application Timestamp: 4638f473
> Hang Signature: e0ce
> Hang Type: 16384
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
> Additional Hang Signature 1: c48d875bdf068f1d050440e4e8315ed2
> Additional Hang Signature 2: 08b1
> Additional Hang Signature 3: b106128f0764b64824849d3f1ecabd65
> Additional Hang Signature 4: 6eb2
> Additional Hang Signature 5: 1f6754ea7f8812db48fa6f3b9670f9dd
> Additional Hang Signature 6: be2a
> Additional Hang Signature 7: 37a19ea53d4dbf4bcdd5a6668e2470bf
>
> it is very, very annoying.
>
> i've already turned off the thing that says "do not open things that
> could be a virus."
>
> still have the same problem.
>
> please help!
> --mdumiak
>
>
> --
> mdumiak
>

Which antivirus are you running? Any other third party security
programs?

--
Gary VanderMolen [MS-MVP WLM]


"sdpike" <> wrote in message news:BF81DB6B-2EA9-4CF8-A904-...
> Hi,
> I also have the same problem. No matter what type of file extension, windows
> mail will not open it. It does not time out nor give an error message. If I
> close the application and get the error box, it also give me the error
> message below. I have disabled the "do not allow attachment" option in the
> security tab.
>
> Thanks
>
> "mdumiak" wrote:
>
>>
>> hello: i posted on here a few days ago, but it's buried now.
>>
>> i'm unfortunately a new vista user after my old laptop died. i'm now
>> trying to use the new winmail. whenever i try to open an attachment
>> winmail crashes. says (not responding). apparently the problem is
>> something called AppHangB1.
>>
>> it looks like this:
>>
>> Description:
>> A problem caused this program to stop interacting with Windows.
>>
>> Problem signature:
>> Problem Event Name: AppHangB1
>> Application Name: WinMail.exe
>> Application Version: 6.0.6000.16480
>> Application Timestamp: 4638f473
>> Hang Signature: e0ce
>> Hang Type: 16384
>> OS Version: 6.0.6000.2.0.0.768.3
>> Locale ID: 1033
>> Additional Hang Signature 1: c48d875bdf068f1d050440e4e8315ed2
>> Additional Hang Signature 2: 08b1
>> Additional Hang Signature 3: b106128f0764b64824849d3f1ecabd65
>> Additional Hang Signature 4: 6eb2
>> Additional Hang Signature 5: 1f6754ea7f8812db48fa6f3b9670f9dd
>> Additional Hang Signature 6: be2a
>> Additional Hang Signature 7: 37a19ea53d4dbf4bcdd5a6668e2470bf
>>
>> it is very, very annoying.
>>
>> i've already turned off the thing that says "do not open things that
>> could be a virus."
>>
>> still have the same problem.
>>
>> please help!
>> --mdumiak
>>
>>
>> --
>> mdumiak
>>