Cant open files from DVD - APP CRASH!

Everytime I try to copy files from a DVD to my desktop (My Computer -
Right Click on DVD drive -> Open), an error message will pop up (eve
before the DVD is opened for me to view the files) that says

Window Explorer has stopped working

Then soon after, another window will pop up stating

Window Explorer is restarting.

Then subsequently, the whole WE shuts down.

Please help! :

*problem signatur
*problem event name: appcras
application name: explorer.ex
application version: 6.0.6001.1800
application timestamp: 47918e5
fault module name: clmedia.dl
fault module version: 2.0.0.191
fault module timestamp: 43118e4
exception code: c000009
exception offset: 00003fb
os version: 6.0.6001.2.1.0.768.
locale id: 1741
additional information 1: 40d
additional information 2: 4062ad41ec8067256aa4c5e2b56d3c7
additional information 3: 40d
additional information 4: 4062ad41ec8067256aa4c5e2b56d3c7

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addison86

Thanks soooooooooo much Dave!!!!!! I have downloaded the patch, and it
works great now Thanks again for you time!


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addison86