Some of the *.DBX files for her account are probably corrupt. Use the File
menu of OE for 'Identities', with her account, to create a new identity, and
see if it works. If so, trying to Import the old identity messages might be
possible.
--
Please use the Communities guidelines when posting.
http://www.microsoft.com/wn3/locales...help_en-us.htm
Mark L. Ferguson MS-MVP
https://mvp.support.microsoft.com/profile/Mark.Ferguson
"Klangpup" <> wrote in message
news:5EBA0421-C3D3-49B0-B5BE-...
> I have two login accounts on my Vista: one Administrative and one Standard
> user. The Standard user is for my sister. Recently (about 3 days ago)
> when
> I logged in to the Standard user account, I could sign on to Hotmail but I
> could not open any messages in Hotmail. There is a message showing
> "javascript;" at the lower left corner in the browser bar.
>
> I tried to uninstall Java and reinstalled the latest version on java.com.
> The problem remains. I also tried to delete the Standard user and
> recreated
> the account as I previously did a few months ago with a similar problem.
> This time it is not working. I also tried to right click and "open in new
> window" for some specific e-mail messages, nothing moved. The strange
> thing
> is if I use my Administrative account to access Hotmail, I could open the
> messages.
>
> Could someone please share your expertise and solutions on how to solve
> this
> problem? I would greatly appreciate your help.