Can't open or save attachments in emails

I can't open or save any email attachments in Windows Mail. I click on them
and nothing happens. No errors codes. In my security settings I have the " do
not allow attachments to be saved or opened that could potentially be a
virus" box unchecked. If I try to save an attachment, I get an error message
that says "There was an error saving one or mor of the attachments. Please
check your free disk space and try again."

Help?

That problem can be caused by interference from an antivirus program.
Which antivirus are you running? Some of them cause problems with
Windows Mail over time. As a minimum, email scanning in the antivirus
should be turned off, although that may not be sufficient to eliminate all
bad effects. In a worst case scenario, your antivirus may need to be
uninstalled/reinstalled or replaced.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

As an alternative to replacing your antivirus, consider upgrading to
Windows Live Mail, because it is less prone to suffering bad effects from
overly intrusive antivirus programs:
http://download.live.com/wlmail

Gary VanderMolen, Microsoft MVP (Mail)


"suenats" wrote in message news:6BE10A04-3AEA-4F57-9284-...

I can't open or save any email attachments in Windows Mail. I click on them
and nothing happens. No errors codes. In my security settings I have the " do
not allow attachments to be saved or opened that could potentially be a
virus" box unchecked. If I try to save an attachment, I get an error message
that says "There was an error saving one or mor of the attachments. Please
check your free disk space and try again."

Help?

It could be due to a permissions issue also. Try saving the attachments to the Desktop and see if that works.

steve

"suenats" <> wrote in message news:6BE10A04-3AEA-4F57-9284-...
>I can't open or save any email attachments in Windows Mail. I click on them
> and nothing happens. No errors codes. In my security settings I have the " do
> not allow attachments to be saved or opened that could potentially be a
> virus" box unchecked. If I try to save an attachment, I get an error message
> that says "There was an error saving one or mor of the attachments. Please
> check your free disk space and try again."
>
> Help?