Can't receive mail

I have problems receiving mail. I've worked through the trouble shooting
guidelines and nothing works. I get a Windows Security box requesting user
name and password but entering the details doesn't fix the problem The
strange thing is that sometimes after I have gone in and reentered details in
the Accounts Properties - Server tab it will down load them BUT NOT EVERY
TIME. The Error message below is the most common one that I get.

Account: 'mail.bigpond.com', Server: 'mail.bigpond.com', Protocol: POP3,
Server Response: '-ERR [IN-USE] account is locked by another session or for
maintenance, try again.', Port: 110, Secure(SSL): No, Server Error:
0x800CCC90, Error Number: 0x800CCC92


Any ideas?????

Chances are that it's your antivirus program. Disable it and try to receive
mail. If it works, you'll need to tweak the settings in the antivirus
program. I use Avast! and I just turned mail scanning off completely
because of this problem.

"JoanieG" <> wrote in message
news:5F6FE6EF-8D47-47E1-AB5A-...
>I have problems receiving mail. I've worked through the trouble shooting
> guidelines and nothing works. I get a Windows Security box requesting
> user
> name and password but entering the details doesn't fix the problem The
> strange thing is that sometimes after I have gone in and reentered details
> in
> the Accounts Properties - Server tab it will down load them BUT NOT EVERY
> TIME. The Error message below is the most common one that I get.
>
> Account: 'mail.bigpond.com', Server: 'mail.bigpond.com', Protocol: POP3,
> Server Response: '-ERR [IN-USE] account is locked by another session or
> for
> maintenance, try again.', Port: 110, Secure(SSL): No, Server Error:
> 0x800CCC90, Error Number: 0x800CCC92
>
>
> Any ideas?????

Thanks that worked. I use AVG Free and will now go an check the settings

"PropRod" wrote:

> Chances are that it's your antivirus program. Disable it and try to receive
> mail. If it works, you'll need to tweak the settings in the antivirus
> program. I use Avast! and I just turned mail scanning off completely
> because of this problem.
>
> "JoanieG" <> wrote in message
> news:5F6FE6EF-8D47-47E1-AB5A-...
> >I have problems receiving mail. I've worked through the trouble shooting
> > guidelines and nothing works. I get a Windows Security box requesting
> > user
> > name and password but entering the details doesn't fix the problem The
> > strange thing is that sometimes after I have gone in and reentered details
> > in
> > the Accounts Properties - Server tab it will down load them BUT NOT EVERY
> > TIME. The Error message below is the most common one that I get.
> >
> > Account: 'mail.bigpond.com', Server: 'mail.bigpond.com', Protocol: POP3,
> > Server Response: '-ERR [IN-USE] account is locked by another session or
> > for
> > maintenance, try again.', Port: 110, Secure(SSL): No, Server Error:
> > 0x800CCC90, Error Number: 0x800CCC92
> >
> >
> > Any ideas?????
>
> .
>

This morning the same problem is back so I went in and turned off email scan.
Made no difference. Error message is still the same. I can't figure it out
can anyone else?

Account: 'mail.bigpond.com', Server: 'mail.bigpond.com', Protocol: POP3,
Server Response: '-ERR [IN-USE] account is locked by another session or for
maintenance, try again.', Port: 110, Secure(SSL): No, Server Error:
0x800CCC90, Error Number: 0x800CCC92

"JoanieG" wrote:

> Thanks that worked. I use AVG Free and will now go an check the settings
>
> "PropRod" wrote:
>
> > Chances are that it's your antivirus program. Disable it and try to receive
> > mail. If it works, you'll need to tweak the settings in the antivirus
> > program. I use Avast! and I just turned mail scanning off completely
> > because of this problem.
> >
> > "JoanieG" <> wrote in message
> > news:5F6FE6EF-8D47-47E1-AB5A-...
> > >I have problems receiving mail. I've worked through the trouble shooting
> > > guidelines and nothing works. I get a Windows Security box requesting
> > > user
> > > name and password but entering the details doesn't fix the problem The
> > > strange thing is that sometimes after I have gone in and reentered details
> > > in
> > > the Accounts Properties - Server tab it will down load them BUT NOT EVERY
> > > TIME. The Error message below is the most common one that I get.
> > >
> > > Account: 'mail.bigpond.com', Server: 'mail.bigpond.com', Protocol: POP3,
> > > Server Response: '-ERR [IN-USE] account is locked by another session or
> > > for
> > > maintenance, try again.', Port: 110, Secure(SSL): No, Server Error:
> > > 0x800CCC90, Error Number: 0x800CCC92
> > >
> > >
> > > Any ideas?????
> >
> > .
> >

That's a server error; it has nothing to do with your antivirus.
Make sure you are checking your mail no more frequently than once every
5 minutes. More frequent checking can 'hang' your mailbox on the the server.
If the problem continues, have Bigpond reset the mailbox on the server.

Note: Please limit posting to one thread per issue, although you can post
in a given thread as often as you want if it pertains to the same issue.

Gary VanderMolen, Microsoft MVP (Mail)


"JoanieG" wrote in message news:289F33A5-F740-4C1B-A18E-...

This morning the same problem is back so I went in and turned off email scan.
Made no difference. Error message is still the same. I can't figure it out
can anyone else?

Account: 'mail.bigpond.com', Server: 'mail.bigpond.com', Protocol: POP3,
Server Response: '-ERR [IN-USE] account is locked by another session or for
maintenance, try again.', Port: 110, Secure(SSL): No, Server Error:
0x800CCC90, Error Number: 0x800CCC92

"JoanieG" wrote:

> Thanks that worked. I use AVG Free and will now go an check the settings
>
> "PropRod" wrote:
>
> > Chances are that it's your antivirus program. Disable it and try to receive
> > mail. If it works, you'll need to tweak the settings in the antivirus
> > program. I use Avast! and I just turned mail scanning off completely
> > because of this problem.
> >
> > "JoanieG" <> wrote in message
> > news:5F6FE6EF-8D47-47E1-AB5A-...
> > >I have problems receiving mail. I've worked through the trouble shooting
> > > guidelines and nothing works. I get a Windows Security box requesting
> > > user
> > > name and password but entering the details doesn't fix the problem The
> > > strange thing is that sometimes after I have gone in and reentered details
> > > in
> > > the Accounts Properties - Server tab it will down load them BUT NOT EVERY
> > > TIME. The Error message below is the most common one that I get.
> > >
> > > Account: 'mail.bigpond.com', Server: 'mail.bigpond.com', Protocol: POP3,
> > > Server Response: '-ERR [IN-USE] account is locked by another session or
> > > for
> > > maintenance, try again.', Port: 110, Secure(SSL): No, Server Error:
> > > 0x800CCC90, Error Number: 0x800CCC92
> > >
> > >
> > > Any ideas?????
> >
> > .
> >