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Can't receive in new Mail program

 
 
Goodfellow
Guest
Posts: n/a

 
      07-08-2009

Just installed Windows Mail and transferred provider connection settings from
Outlook 2007 and outgoing messages get stuck in Outbox and following error
message appears.:


The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was ''.
Subject 'From eds (mail)', Account: 'pop.gmail.com', Server:
'smtp.gmail.com', Protocol: SMTP, Server Response: '530 5.7.0 Must issue a
STARTTLS command first. 31sm5373383wff.18', Port: 25, Secure(SSL): No, Server
Error: 530, Error Number: 0x800CCC78
 
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Gary VanderMolen
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Posts: n/a

 
      07-09-2009

Your settings for that Gmail account are wrong as far as port and SSL.
Follow Gmail's setup directions:
http://mail.google.com/support/bin/a...y?answer=86383

--
Gary VanderMolen, MS-MVP (Mail)


"Goodfellow" <> wrote in message news:4CCACEE2-4226-4AA0-A299-...
> Just installed Windows Mail and transferred provider connection settings from
> Outlook 2007 and outgoing messages get stuck in Outbox and following error
> message appears.:
>
>
> The message could not be sent. The authentication setting might not be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> "I'm having problems sending e-mail" section. If you need help determining
> the proper server settings, please contact your e-mail service provider.
>
> The rejected e-mail address was ''.
> Subject 'From eds (mail)', Account: 'pop.gmail.com', Server:
> 'smtp.gmail.com', Protocol: SMTP, Server Response: '530 5.7.0 Must issue a
> STARTTLS command first. 31sm5373383wff.18', Port: 25, Secure(SSL): No, Server
> Error: 530, Error Number: 0x800CCC78

 
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Goodfellow
Guest
Posts: n/a

 
      07-09-2009
Gary,

Thanks for your assistance. I think I did everything at Gmail to enable POP
and then reentered all the info for the Gmail account in Windows Mail. But
it failed and I got this error message:

The connection to the server has failed. Account: 'pop.gmail.com', Server:
'pop.gmail.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10060, Error Number: 0x800CCC0E

Any idea??

Thanks, Dane

"Gary VanderMolen" wrote:

> Your settings for that Gmail account are wrong as far as port and SSL.
> Follow Gmail's setup directions:
> http://mail.google.com/support/bin/a...y?answer=86383
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Goodfellow" <> wrote in message news:4CCACEE2-4226-4AA0-A299-...
> > Just installed Windows Mail and transferred provider connection settings from
> > Outlook 2007 and outgoing messages get stuck in Outbox and following error
> > message appears.:
> >
> >
> > The message could not be sent. The authentication setting might not be
> > correct for your outgoing e-mail [SMTP] server. For help solving this
> > problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> > "I'm having problems sending e-mail" section. If you need help determining
> > the proper server settings, please contact your e-mail service provider.
> >
> > The rejected e-mail address was ''.
> > Subject 'From eds (mail)', Account: 'pop.gmail.com', Server:
> > 'smtp.gmail.com', Protocol: SMTP, Server Response: '530 5.7.0 Must issue a
> > STARTTLS command first. 31sm5373383wff.18', Port: 25, Secure(SSL): No, Server
> > Error: 530, Error Number: 0x800CCC78

>

 
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t-4-2
Guest
Posts: n/a

 
      07-09-2009

1 ) Protocol: POP3, Port: 110 : gmail POP port is 995 not 110
2 ) Secure(SSL): NoSecure(SSL) : should be checked.... on BOTH SMTP and POP
Tools > Accounts > your account > Properties > Advanced. Make the changes
there.
t-4-2

"Goodfellow" <> wrote in message
news:9754F26B-3DCF-4753-B256-...
> Gary,
>
> Thanks for your assistance. I think I did everything at Gmail to enable
> POP
> and then reentered all the info for the Gmail account in Windows Mail.
> But
> it failed and I got this error message:
>
> The connection to the server has failed. Account: 'pop.gmail.com', Server:
> 'pop.gmail.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
> 10060, Error Number: 0x800CCC0E
>
> Any idea??
>
> Thanks, Dane
>
> "Gary VanderMolen" wrote:
>
>> Your settings for that Gmail account are wrong as far as port and SSL.
>> Follow Gmail's setup directions:
>> http://mail.google.com/support/bin/a...y?answer=86383
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Goodfellow" <> wrote in message
>> news:4CCACEE2-4226-4AA0-A299-...
>> > Just installed Windows Mail and transferred provider connection
>> > settings from
>> > Outlook 2007 and outgoing messages get stuck in Outbox and following
>> > error
>> > message appears.:
>> >
>> >
>> > The message could not be sent. The authentication setting might not be
>> > correct for your outgoing e-mail [SMTP] server. For help solving this
>> > problem, go to Help, search for "Troubleshoot Windows Mail", and read
>> > the
>> > "I'm having problems sending e-mail" section. If you need help
>> > determining
>> > the proper server settings, please contact your e-mail service
>> > provider.
>> >
>> > The rejected e-mail address was
>> > ''.
>> > Subject 'From eds (mail)', Account: 'pop.gmail.com', Server:
>> > 'smtp.gmail.com', Protocol: SMTP, Server Response: '530 5.7.0 Must
>> > issue a
>> > STARTTLS command first. 31sm5373383wff.18', Port: 25, Secure(SSL): No,
>> > Server
>> > Error: 530, Error Number: 0x800CCC78

>>

 
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VistaRookie
Guest
Posts: n/a

 
      07-09-2009


If you have Vista, Windows Mail comes installed.
You cannot install it.
Perhaps you installed Windows Live Mail?

Settings to use POP3 gmail can be found here:
'Windows Mail - Gmail Help'
(http://mail.google.com/support/bin/a...y?answer=86383)

Port 25 would be incorrect.


Goodfellow;1425404 Wrote:
> Just installed Windows Mail and transferred provider connection settings
> from Outlook 2007 and outgoing messages get stuck in Outbox and
> following error message appears.:
>
>
> The message could not be sent. The authentication setting might not be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read
> the
> "I'm having problems sending e-mail" section. If you need help
> determining
> the proper server settings, please contact your e-mail service
> provider.
>
> The rejected e-mail address was
> ''.
> Subject 'From eds (mail)', Account: 'pop.gmail.com', Server:
> 'smtp.gmail.com', Protocol: SMTP, Server Response: '530 5.7.0 Must
> issue a
> STARTTLS command first. 31sm5373383wff.18', Port: 25, Secure(SSL): No,
> Server
> Error: 530, Error Number: 0x800CCC78



--
VistaRookie

10% of my brain lives with me. The other 90% can be found
here:
'*Google*' (http://www.google.com)
Posted via http://www.vistaheads.com

 
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PA Bear [MS MVP]
Guest
Posts: n/a

 
      07-10-2009

Read ALL of this page:
http://mail.google.com/support/bin/a...y?answer=86383

"Goodfellow" <> wrote in message
news:9754F26B-3DCF-4753-B256-...
> Gary,
>
> Thanks for your assistance. I think I did everything at Gmail to enable
> POP
> and then reentered all the info for the Gmail account in Windows Mail.
> But
> it failed and I got this error message:
>
> The connection to the server has failed. Account: 'pop.gmail.com', Server:
> 'pop.gmail.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
> 10060, Error Number: 0x800CCC0E
>
> Any idea??
>
> Thanks, Dane
>
> "Gary VanderMolen" wrote:
>
>> Your settings for that Gmail account are wrong as far as port and SSL.
>> Follow Gmail's setup directions:
>> http://mail.google.com/support/bin/a...y?answer=86383
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Goodfellow" <> wrote in message
>> news:4CCACEE2-4226-4AA0-A299-...
>> > Just installed Windows Mail and transferred provider connection
>> > settings from
>> > Outlook 2007 and outgoing messages get stuck in Outbox and following
>> > error
>> > message appears.:
>> >
>> >
>> > The message could not be sent. The authentication setting might not be
>> > correct for your outgoing e-mail [SMTP] server. For help solving this
>> > problem, go to Help, search for "Troubleshoot Windows Mail", and read
>> > the
>> > "I'm having problems sending e-mail" section. If you need help
>> > determining
>> > the proper server settings, please contact your e-mail service
>> > provider.
>> >
>> > The rejected e-mail address was
>> > ''.
>> > Subject 'From eds (mail)', Account: 'pop.gmail.com', Server:
>> > 'smtp.gmail.com', Protocol: SMTP, Server Response: '530 5.7.0 Must
>> > issue a
>> > STARTTLS command first. 31sm5373383wff.18', Port: 25, Secure(SSL): No,
>> > Server
>> > Error: 530, Error Number: 0x800CCC78

>>


 
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