can't receive

I know this is the wrong forum but I am not getting any help from the email
forums. This is my situation:

Since this morning my Windows mail can send but not receive. I keep getting
an error message 0x8004005. If I go to my Yahoo home page and go to mail it
receives it there. Help please

Did you contact your ISP and request some technical support?

--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows Vista Enthusiast

---------------------------------------------------------------

"mike givens" <> wrote in message news:AE59EFDA-E35C-42CF-9A86-...
I know this is the wrong forum but I am not getting any help from the email
forums. This is my situation:

Since this morning my Windows mail can send but not receive. I keep getting
an error message 0x8004005. If I go to my Yahoo home page and go to mail it
receives it there. Help please

On Jun 7, 7:00*pm, "mike givens" <mic...@ameritech.net> wrote:
> I know this is the wrong forum but I am not getting any help from the email
> forums. This is my situation:
>
> Since this morning my Windows mail can send but not receive. I keep getting
> an error message 0x8004005. If I go to my Yahoo home page and go to mail it
> receives it there. *Help please

Some possibilities:
1) Firewall
Your firewall may not be allowing the https (ssl) connection required
for connecting to the incoming mail server. Windows firewall only
protects you against incoming traffic. To test try disabling your
firewall temporarily. If you can now receive mails, then you should
turn your firewall back on and reset it to default values and
behaviors. After doing so, you may ocassionally receive prompts
requesting permission as your firewall relearns your programs.

2) unregistered dll or corrupt dll
Ther error code, 0x8004005 sometimes refers to a failure to execute as
in an unregistered dll, or possibly corrupt dll. We could try the
following - defragment, run ckdsk. Sometimes a bad spot on the disk
causes corruption and moving it fixes the problem.

If that doesn't work, try to think if you have installed anything
recently that may have hijacked or interfered with a shared dll? You
could reinstall Windows Live Mail - http://get.live.com/wlmail/overview
- that would validate whether the dll's are registered and valid


3) Inbox is full -
Do you keep all your mail forever? Many programs still use 32 bit
addressing and can't handle files larger than 2GB. If you have years
and years of email or lots of large attachments, then you could try
deleting some stuff or archiving.

I hope something here helps.

-solon fox

"solon fox" <> wrote in message
news:5ddfdd42-f1c5-466b-9714-...
On Jun 7, 7:00 pm, "mike givens" <mic...@ameritech.net> wrote:
> I know this is the wrong forum but I am not getting any help from the
> email
> forums. This is my situation:
>
> Since this morning my Windows mail can send but not receive. I keep
> getting
> an error message 0x8004005. If I go to my Yahoo home page and go to mail
> it
> receives it there. Help please

Some possibilities:
1) Firewall
Your firewall may not be allowing the https (ssl) connection required
for connecting to the incoming mail server. Windows firewall only
protects you against incoming traffic. To test try disabling your
firewall temporarily. If you can now receive mails, then you should
turn your firewall back on and reset it to default values and
behaviors. After doing so, you may ocassionally receive prompts
requesting permission as your firewall relearns your programs.

2) unregistered dll or corrupt dll
Ther error code, 0x8004005 sometimes refers to a failure to execute as
in an unregistered dll, or possibly corrupt dll. We could try the
following - defragment, run ckdsk. Sometimes a bad spot on the disk
causes corruption and moving it fixes the problem.

If that doesn't work, try to think if you have installed anything
recently that may have hijacked or interfered with a shared dll? You
could reinstall Windows Live Mail - http://get.live.com/wlmail/overview
- that would validate whether the dll's are registered and valid


3) Inbox is full -
Do you keep all your mail forever? Many programs still use 32 bit
addressing and can't handle files larger than 2GB. If you have years
and years of email or lots of large attachments, then you could try
deleting some stuff or archiving.

I hope something here helps.

-solon fox

The WinMail Inbox is not a single file and is not subject to the 2 GB rule.
It should, however, be subject to the 65,535 rule, which in this case would
be 32,767 because of the length of the file names.

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email

On Jun 8, 7:57*am, "Frank Saunders MS-MVP IE,OE/WM"
<franksaund...@mvps.org> wrote:
> "solon fox" <solon...@gmail.com> wrote in message
>
> news:5ddfdd42-f1c5-466b-9714-...
> On Jun 7, 7:00 pm, "mike givens" <mic...@ameritech.net> wrote:
>
> > I know this is the wrong forum but I am not getting any help from the
> > email
> > forums. This is my situation:
>
> > Since this morning my Windows mail can send but not receive. I keep
> > getting
> > an error message 0x8004005. If I go to my Yahoo home page and go to mail
> > it
> > receives it there. Help please
>
> Some possibilities:
> 1) Firewall
> Your firewall may not be allowing the https (ssl) connection required
> for connecting to the incoming mail server. Windows firewall only
> protects you against incoming traffic. To test try disabling your
> firewall temporarily. If you can now receive mails, then you should
> turn your firewall back on and reset it to default values and
> behaviors. After doing so, you may ocassionally receive prompts
> requesting permission as your firewall relearns your programs.
>
> 2) unregistered dll or corrupt dll
> Ther error code, 0x8004005 sometimes refers to a failure to execute as
> in an unregistered dll, or possibly corrupt dll. We could try the
> following - defragment, run ckdsk. Sometimes a bad spot on the disk
> causes corruption and moving it fixes the problem.
>
> If that doesn't work, try to think if you have installed anything
> recently that may have hijacked or interfered with a shared dll? You
> could reinstall Windows Live Mail -http://get.live.com/wlmail/overview
> - that would validate whether the dll's are registered and valid
>
> 3) Inbox is full -
> Do you keep all your mail forever? Many programs still use 32 bit
> addressing and can't handle files larger than 2GB. If you have years
> and years of email or lots of large attachments, then you could try
> deleting some stuff or archiving.
>
> I hope something here helps.
>
> -solon fox
>
> The WinMail Inbox is not a single file and is not subject to the 2 GB rule..
> It should, however, be subject to the 65,535 rule, which in this case would
> be 32,767 because of the length of the file names.
>
> --
> Frank Saunders MS-MVP IE,OE/WM
> Do not reply with email

Hi Frank,

Thanks for the correction.

-solon fox