can't remove Hotfix KB828741

Have installed Norton Antivirus but can't turn it on. Norton site says
to uninstall Hotfix KB828741 and install Norton, then reinstall
KB828741, but can't get remove button when I select KB828741 in
Uninstall Programs. Can anybody help, please?
It's a WinXP op. sys.

"C:\WINDOWS\$NtUninstallKB828741$\spuninst\spunins t.exe"

or see if the file spuninst.exe is listed under the above folder
(you'll have to turn on view hidden files).

Double-click the spuninst.exe for the Hot Fix you want to remove.


"Vyika" <> wrote in message news:...
> Have installed Norton Antivirus but can't turn it on. Norton site says
> to uninstall Hotfix KB828741 and install Norton, then reinstall
> KB828741, but can't get remove button when I select KB828741 in
> Uninstall Programs. Can anybody help, please?
> It's a WinXP op. sys.
>