Greetings Sari,
Do you have a router on this network (or does the modem itself work as a router)? If so, try
resetting it by unplugging it and plugging it back in.
Failing that, you may want to look and see if there is a firmware update from the device's
manufacturer that may help the problem and/or you may want to reset the device to factory
defaults.
Failing all that, you may want to see if there is a web-based configuration to turn off UPnP
(Universal Plug and Play). This will limit you in some ways connectivity-wise (you may not
be able to establish direct file transfers, webcam, etc.) but this is probably the reason why
you're seeing not function when you're connected.
--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog:
http://www.messengergeek.com
Messenger Resources:
http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--
"Sari" <> wrote in message
news:34904957-10DF-4C81-A366-...
> when i disconnect the internet connection, WLM window pops out and I am able
> to access the sign in button, or open WLM from tray.
>
> whenever I reconnect to the internet, WLM is not accessible and the window
> disappears.
>
> I might have a file that is preventing access to WLM when connected to the
> internet...
>
> anyone?
>
>