Can't send email

I am setting up my email account and I can't get it to work. Here is the
error I am receiving

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Re: Fighters.com Update', Account:
'secure.emailsrvr.com', Server: 'secure.emailsrvr.com', Protocol: SMTP, Port:
465, Secure(SSL): No, Error Number: 0x800CCC0F


This is for a home business so the quicker I get help the better.


Thanks in advance

Probably antivirus problem. What AV do you use?


"MMA Gospel" <MMA > wrote in message
news:20620D85-ECAD-4C71-B10F-...
>I am setting up my email account and I can't get it to work. Here is the
> error I am receiving
>
> Your server has unexpectedly terminated the connection. Possible causes
> for
> this include server problems, network problems, or a long period of
> inactivity. Subject 'Re: Fighters.com Update', Account:
> 'secure.emailsrvr.com', Server: 'secure.emailsrvr.com', Protocol: SMTP,
> Port:
> 465, Secure(SSL): No, Error Number: 0x800CCC0F
>
>
> This is for a home business so the quicker I get help the better.
>
>
> Thanks in advance

When using port 465 with that server you must enable the SSL option.
See
http://help.websitesettings.com/article.php?id=193
Go to Tools, Accounts, select that account, Properties, Advanced,
then check the SSL option.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"MMA Gospel" <MMA > wrote in message news:20620D85-ECAD-4C71-B10F-...
>I am setting up my email account and I can't get it to work. Here is the
> error I am receiving
>
> Your server has unexpectedly terminated the connection. Possible causes for
> this include server problems, network problems, or a long period of
> inactivity. Subject 'Re: Fighters.com Update', Account:
> 'secure.emailsrvr.com', Server: 'secure.emailsrvr.com', Protocol: SMTP, Port:
> 465, Secure(SSL): No, Error Number: 0x800CCC0F
>
>
> This is for a home business so the quicker I get help the better.
>
>
> Thanks in advance

I am using AVG Anti-virus and Windows Defender.

I changed to the SSL and get this error now




The rejected e-mail address was ''. Subject 'test',
Account: 'secure.emailsrvr.com', Server: 'secure.emailsrvr.com', Protocol:
SMTP, Server Response: '554 5.7.1 <>: Sender address
rejected: Access denied', Port: 465, Secure(SSL): Yes, Server Error: 554,
Error Number: 0x800CCC79

"Gary VanderMolen" wrote:

> When using port 465 with that server you must enable the SSL option.
> See
> http://help.websitesettings.com/article.php?id=193
> Go to Tools, Accounts, select that account, Properties, Advanced,
> then check the SSL option.
>
> --
> Gary VanderMolen, Microsoft MVP (Mail)
> http://mvp.support.microsoft.com/def...le/vandermolen
>
>
> "MMA Gospel" <MMA > wrote in message news:20620D85-ECAD-4C71-B10F-...
> >I am setting up my email account and I can't get it to work. Here is the
> > error I am receiving
> >
> > Your server has unexpectedly terminated the connection. Possible causes for
> > this include server problems, network problems, or a long period of
> > inactivity. Subject 'Re: Fighters.com Update', Account:
> > 'secure.emailsrvr.com', Server: 'secure.emailsrvr.com', Protocol: SMTP, Port:
> > 465, Secure(SSL): No, Error Number: 0x800CCC0F
> >
> >
> > This is for a home business so the quicker I get help the better.
> >
> >
> > Thanks in advance
> .
>

this is now what I am getting


Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Re: Fighters.com Update', Account:
'secure.emailsrvr.com', Server: 'secure.emailsrvr.com', Protocol: SMTP, Port:
465, Secure(SSL): No, Error Number: 0x800CCC0F

"Gary VanderMolen" wrote:

> When using port 465 with that server you must enable the SSL option.
> See
> http://help.websitesettings.com/article.php?id=193
> Go to Tools, Accounts, select that account, Properties, Advanced,
> then check the SSL option.
>
> --
> Gary VanderMolen, Microsoft MVP (Mail)
> http://mvp.support.microsoft.com/def...le/vandermolen
>
>
> "MMA Gospel" <MMA > wrote in message news:20620D85-ECAD-4C71-B10F-...
> >I am setting up my email account and I can't get it to work. Here is the
> > error I am receiving
> >
> > Your server has unexpectedly terminated the connection. Possible causes for
> > this include server problems, network problems, or a long period of
> > inactivity. Subject 'Re: Fighters.com Update', Account:
> > 'secure.emailsrvr.com', Server: 'secure.emailsrvr.com', Protocol: SMTP, Port:
> > 465, Secure(SSL): No, Error Number: 0x800CCC0F
> >
> >
> > This is for a home business so the quicker I get help the better.
> >
> >
> > Thanks in advance
> .
>

Disable email scanning by your anti-virus application. It provides no
additional protection, it may be causing the problem, and even Symantec says
it's not necessary:

<QP>
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
</QP>
http://service1.symantec.com/SUPPORT...02111812533106

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tuto...ning/index.htm


MMA Gospel wrote:
> this is now what I am getting
>
>
> Your server has unexpectedly terminated the connection. Possible causes
> for
> this include server problems, network problems, or a long period of
> inactivity. Subject 'Re: Fighters.com Update', Account:
> 'secure.emailsrvr.com', Server: 'secure.emailsrvr.com', Protocol: SMTP,
> Port: 465, Secure(SSL): No, Error Number: 0x800CCC0F
>
> "Gary VanderMolen" wrote:
>
>> When using port 465 with that server you must enable the SSL option.
>> See
>> http://help.websitesettings.com/article.php?id=193
>> Go to Tools, Accounts, select that account, Properties, Advanced,
>> then check the SSL option.
>>
>> --
>> Gary VanderMolen, Microsoft MVP (Mail)
>> http://mvp.support.microsoft.com/def...le/vandermolen
>>
>>
>> "MMA Gospel" <MMA > wrote in message
>> news:20620D85-ECAD-4C71-B10F-...
>>> I am setting up my email account and I can't get it to work. Here is the
>>> error I am receiving
>>>
>>> Your server has unexpectedly terminated the connection. Possible causes
>>> for this include server problems, network problems, or a long period of
>>> inactivity. Subject 'Re: Fighters.com Update', Account:
>>> 'secure.emailsrvr.com', Server: 'secure.emailsrvr.com', Protocol: SMTP,
>>> Port: 465, Secure(SSL): No, Error Number: 0x800CCC0F
>>>
>>>
>>> This is for a home business so the quicker I get help the better.
>>>
>>>
>>> Thanks in advance
>> .

I shut down AVG totally and get the this:

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Re: Fighters.com Update', Account:
'secure.emailsrvr.com', Server: 'secure.emailsrvr.com', Protocol: SMTP, Port:
465, Secure(SSL): No, Error Number: 0x800CCC0F

"PA Bear [MS MVP]" wrote:

> Disable email scanning by your anti-virus application. It provides no
> additional protection, it may be causing the problem, and even Symantec says
> it's not necessary:
>
> <QP>
> Disabling Email Scanning does not leave you unprotected against viruses that
> are distributed as email attachments. Norton AntiVirus Auto-Protect scans
> incoming files as they are saved to your hard drive, including email and
> email attachments. Email Scanning is just another layer on top of this. To
> make sure that Auto-Protect is providing the maximum protection, keep
> Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
> the most recent virus definitions.
> </QP>
> http://service1.symantec.com/SUPPORT...02111812533106
>
> Why you don't need your anti-virus to scan your email
> http://thundercloud.net/infoave/tuto...ning/index.htm
>
>
> MMA Gospel wrote:
> > this is now what I am getting
> >
> >
> > Your server has unexpectedly terminated the connection. Possible causes
> > for
> > this include server problems, network problems, or a long period of
> > inactivity. Subject 'Re: Fighters.com Update', Account:
> > 'secure.emailsrvr.com', Server: 'secure.emailsrvr.com', Protocol: SMTP,
> > Port: 465, Secure(SSL): No, Error Number: 0x800CCC0F
> >
> > "Gary VanderMolen" wrote:
> >
> >> When using port 465 with that server you must enable the SSL option.
> >> See
> >> http://help.websitesettings.com/article.php?id=193
> >> Go to Tools, Accounts, select that account, Properties, Advanced,
> >> then check the SSL option.
> >>
> >> --
> >> Gary VanderMolen, Microsoft MVP (Mail)
> >> http://mvp.support.microsoft.com/def...le/vandermolen
> >>
> >>
> >> "MMA Gospel" <MMA > wrote in message
> >> news:20620D85-ECAD-4C71-B10F-...
> >>> I am setting up my email account and I can't get it to work. Here is the
> >>> error I am receiving
> >>>
> >>> Your server has unexpectedly terminated the connection. Possible causes
> >>> for this include server problems, network problems, or a long period of
> >>> inactivity. Subject 'Re: Fighters.com Update', Account:
> >>> 'secure.emailsrvr.com', Server: 'secure.emailsrvr.com', Protocol: SMTP,
> >>> Port: 465, Secure(SSL): No, Error Number: 0x800CCC0F
> >>>
> >>>
> >>> This is for a home business so the quicker I get help the better.
> >>>
> >>>
> >>> Thanks in advance
> >> .
>
> .
>

The following might be relevant to you. Special note : smtp port is 587
Setting Up Email
View instructions for our old email system.

Quick Instructions for upgrading from our old email system
There are 3 changes you'll want to make to your email client when moving
from our old email system to the new email system. Before you make any
changes, though, first check your email from the old system to get any
remaining messages.

1.Change the incoming mail server to pop.emailsrvr.com
2.Change the outgoing mail server to smtp.emailsrvr.com
3.Change the outgoing mail server port number to 587
Scroll down below to get specific information to different email clients.
The instructions are geared towards setting up a new email account, but they
can still be used to guide you through the changes you need to make to your
existing email account. If you need more help please call us at
207-778-6798.

Here is the link if you want to get there :
http://www.northwindmedia.com/hostin...-setup/clients

t-4-2

"MMA Gospel" <> wrote in message
news:4CD338A6-659D-4BC4-8409-...
> I shut down AVG totally and get the this:
>
> Your server has unexpectedly terminated the connection. Possible causes
> for
> this include server problems, network problems, or a long period of
> inactivity. Subject 'Re: Fighters.com Update', Account:
> 'secure.emailsrvr.com', Server: 'secure.emailsrvr.com', Protocol: SMTP,
> Port:
> 465, Secure(SSL): No, Error Number: 0x800CCC0F
>
> "PA Bear [MS MVP]" wrote:
>
>> Disable email scanning by your anti-virus application. It provides no
>> additional protection, it may be causing the problem, and even Symantec
>> says
>> it's not necessary:
>>
>> <QP>
>> Disabling Email Scanning does not leave you unprotected against viruses
>> that
>> are distributed as email attachments. Norton AntiVirus Auto-Protect scans
>> incoming files as they are saved to your hard drive, including email and
>> email attachments. Email Scanning is just another layer on top of this.
>> To
>> make sure that Auto-Protect is providing the maximum protection, keep
>> Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
>> the most recent virus definitions.
>> </QP>
>> http://service1.symantec.com/SUPPORT...02111812533106
>>
>> Why you don't need your anti-virus to scan your email
>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>
>>
>> MMA Gospel wrote:
>> > this is now what I am getting
>> >
>> >
>> > Your server has unexpectedly terminated the connection. Possible causes
>> > for
>> > this include server problems, network problems, or a long period of
>> > inactivity. Subject 'Re: Fighters.com Update', Account:
>> > 'secure.emailsrvr.com', Server: 'secure.emailsrvr.com', Protocol: SMTP,
>> > Port: 465, Secure(SSL): No, Error Number: 0x800CCC0F
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> When using port 465 with that server you must enable the SSL option.
>> >> See
>> >> http://help.websitesettings.com/article.php?id=193
>> >> Go to Tools, Accounts, select that account, Properties, Advanced,
>> >> then check the SSL option.
>> >>
>> >> --
>> >> Gary VanderMolen, Microsoft MVP (Mail)
>> >> http://mvp.support.microsoft.com/def...le/vandermolen
>> >>
>> >>
>> >> "MMA Gospel" <MMA > wrote in message
>> >> news:20620D85-ECAD-4C71-B10F-...
>> >>> I am setting up my email account and I can't get it to work. Here is
>> >>> the
>> >>> error I am receiving
>> >>>
>> >>> Your server has unexpectedly terminated the connection. Possible
>> >>> causes
>> >>> for this include server problems, network problems, or a long period
>> >>> of
>> >>> inactivity. Subject 'Re: Fighters.com Update', Account:
>> >>> 'secure.emailsrvr.com', Server: 'secure.emailsrvr.com', Protocol:
>> >>> SMTP,
>> >>> Port: 465, Secure(SSL): No, Error Number: 0x800CCC0F
>> >>>
>> >>>
>> >>> This is for a home business so the quicker I get help the better.
>> >>>
>> >>>
>> >>> Thanks in advance
>> >> .
>>
>> .
>>

Don't "shut down AVG," just disable email scanning.

Better yet, uninstall AVG Free v8.5, reboot, and do a clean install of AVG
v9.0...but this time select a CUSTOM install and do NOT install Linkscanner,
Search-Shield, Active Surf-Shield, Security toolbar (especially if you're
running IE7 or IE8) or any of the email scanning components.

PS: Has Outgoing (SMTP) port 465 ever worked?


MMA Gospel wrote:
> I shut down AVG totally and get the this:
>
> Your server has unexpectedly terminated the connection. Possible causes
> for
> this include server problems, network problems, or a long period of
> inactivity. Subject 'Re: Fighters.com Update', Account:
> 'secure.emailsrvr.com', Server: 'secure.emailsrvr.com', Protocol: SMTP,
> Port: 465, Secure(SSL): No, Error Number: 0x800CCC0F
>
> "PA Bear [MS MVP]" wrote:
>
>> Disable email scanning by your anti-virus application. It provides no
>> additional protection, it may be causing the problem, and even Symantec
>> says it's not necessary:
>>
>> <QP>
>> Disabling Email Scanning does not leave you unprotected against viruses
>> that are distributed as email attachments. Norton AntiVirus Auto-Protect
>> scans incoming files as they are saved to your hard drive, including
>> email
>> and email attachments. Email Scanning is just another layer on top of
>> this. To make sure that Auto-Protect is providing the maximum protection,
>> keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you
>> have the most recent virus definitions.
>> </QP>
>> http://service1.symantec.com/SUPPORT...02111812533106
>>
>> Why you don't need your anti-virus to scan your email
>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>
>>
>> MMA Gospel wrote:
>>> this is now what I am getting
>>>
>>>
>>> Your server has unexpectedly terminated the connection. Possible causes
>>> for
>>> this include server problems, network problems, or a long period of
>>> inactivity. Subject 'Re: Fighters.com Update', Account:
>>> 'secure.emailsrvr.com', Server: 'secure.emailsrvr.com', Protocol: SMTP,
>>> Port: 465, Secure(SSL): No, Error Number: 0x800CCC0F
>>>
>>> "Gary VanderMolen" wrote:
>>>
>>>> When using port 465 with that server you must enable the SSL option.
>>>> See
>>>> http://help.websitesettings.com/article.php?id=193
>>>> Go to Tools, Accounts, select that account, Properties, Advanced,
>>>> then check the SSL option.
>>>>
>>>> --
>>>> Gary VanderMolen, Microsoft MVP (Mail)
>>>> http://mvp.support.microsoft.com/def...le/vandermolen
>>>>
>>>>
>>>> "MMA Gospel" <MMA > wrote in message
>>>> news:20620D85-ECAD-4C71-B10F-...
>>>>> I am setting up my email account and I can't get it to work. Here is
>>>>> the
>>>>> error I am receiving
>>>>>
>>>>> Your server has unexpectedly terminated the connection. Possible
>>>>> causes
>>>>> for this include server problems, network problems, or a long period
>>>>> of
>>>>> inactivity. Subject 'Re: Fighters.com Update', Account:
>>>>> 'secure.emailsrvr.com', Server: 'secure.emailsrvr.com', Protocol:
>>>>> SMTP,
>>>>> Port: 465, Secure(SSL): No, Error Number: 0x800CCC0F
>>>>>
>>>>>
>>>>> This is for a home business so the quicker I get help the better.
>>>>>
>>>>>
>>>>> Thanks in advance
>>>> .
>>
>> .

The reason you got that error is because the recipient
does not exist. Send a test message to yourself.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"MMA Gospel" <> wrote in message news:658380A9-FE65-4473-B7E4-...
>I am using AVG Anti-virus and Windows Defender.
>
> I changed to the SSL and get this error now
>
>
>
>
> The rejected e-mail address was ''. Subject 'test',
> Account: 'secure.emailsrvr.com', Server: 'secure.emailsrvr.com', Protocol:
> SMTP, Server Response: '554 5.7.1 <>: Sender address
> rejected: Access denied', Port: 465, Secure(SSL): Yes, Server Error: 554,
> Error Number: 0x800CCC79
>
> "Gary VanderMolen" wrote:
>
>> When using port 465 with that server you must enable the SSL option.
>> See
>> http://help.websitesettings.com/article.php?id=193
>> Go to Tools, Accounts, select that account, Properties, Advanced,
>> then check the SSL option.
>>
>> --
>> Gary VanderMolen, Microsoft MVP (Mail)
>> http://mvp.support.microsoft.com/def...le/vandermolen
>>
>>
>> "MMA Gospel" <MMA > wrote in message news:20620D85-ECAD-4C71-B10F-...
>> >I am setting up my email account and I can't get it to work. Here is the
>> > error I am receiving
>> >
>> > Your server has unexpectedly terminated the connection. Possible causes for
>> > this include server problems, network problems, or a long period of
>> > inactivity. Subject 'Re: Fighters.com Update', Account:
>> > 'secure.emailsrvr.com', Server: 'secure.emailsrvr.com', Protocol: SMTP, Port:
>> > 465, Secure(SSL): No, Error Number: 0x800CCC0F
>> >
>> >
>> > This is for a home business so the quicker I get help the better.
>> >
>> >
>> > Thanks in advance
>> .
>>