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Can't send or receive attachments

 
 
woody
Guest
Posts: n/a

 
      12-10-2009
I have a New Dell Inspiron 1545 with Windows Internet Explorer 8 and MacAfee
Security. I cannot send or receive email attachments from Windows Live Mail,
This is the Error code; 0X800CCC0D. I AM NEW AT THIS AND I NEED HELP. Please
don't miss the part that I am new at this. My experience on another forum has
not been a good one. First I was advised to "Optimize and reset the default
settings for Windows Internet Explorer 7, I did that and was able to send and
receive email but could not send or receive email with attachments. So next I
was advised that "Certain file types are blocked in Windows Live
Mail-http://www.tech-recipes.com/rx/3686/windows-live-mail-diable-the-blocking-of-attachments/"
which I did. It did not work. I understand that this problem has been going
on for a year? Does someone know the answer to my send and receive problem?
Thanks, Woody
 
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...winston
Guest
Posts: n/a

 
      12-10-2009
You had IE7 and now have IE8 on the same system(Dell 1545) using Windows Live Mail on both ?

McAfee's is known to cause problems with email clients
- disable email scanning incoming and outgoing(don't use the product thus can't tell your where to accomplish that)
or
- remove McAfee and reinstall without email scanning or find another AV client that does not perform email scanning.

--
...winston
ms-mvp mail

"woody" <> wrote in message news:A397A3A0-C8D0-4D25-9CA8-...
> I have a New Dell Inspiron 1545 with Windows Internet Explorer 8 and MacAfee
> Security. I cannot send or receive email attachments from Windows Live Mail,
> This is the Error code; 0X800CCC0D. I AM NEW AT THIS AND I NEED HELP. Please
> don't miss the part that I am new at this. My experience on another forum has
> not been a good one. First I was advised to "Optimize and reset the default
> settings for Windows Internet Explorer 7, I did that and was able to send and
> receive email but could not send or receive email with attachments. So next I
> was advised that "Certain file types are blocked in Windows Live
> Mail-http://www.tech-recipes.com/rx/3686/windows-live-mail-diable-the-blocking-of-attachments/"
> which I did. It did not work. I understand that this problem has been going
> on for a year? Does someone know the answer to my send and receive problem?
> Thanks, Woody

 
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slk759
Guest
Posts: n/a

 
      12-11-2009
I have W7, IE8, and McAfee (w/email scan "on") - opening attachments fine.
There is a setting accessed from the Mc Security Center "Home" menu - pane
on right - EM & IM - click arrow - see another pane on right and click
"Configure" arrow - deselect (turn "Off") "Email Protection is Enabled".
When I do this, the overall McAfee status displays a "You are not protected"
message and a "Fix it" prompt. I just ignore it since I know what it's
from. Eventually, an update resets it so the EM & IM scan is back on. But
like I said, it has not interfered with opening attachments (KOW).

Please post that entire error message (copy / paste) so we can see if there
is some other determination.



"...winston" <> wrote in message
news:#...
> You had IE7 and now have IE8 on the same system(Dell 1545) using Windows
> Live Mail on both ?
>
> McAfee's is known to cause problems with email clients
> - disable email scanning incoming and outgoing(don't use the product
> thus can't tell your where to accomplish that)
> or
> - remove McAfee and reinstall without email scanning or find another AV
> client that does not perform email scanning.
> --
> ...winston
> ms-mvp mail
>
> "woody" <> wrote in message
> news:A397A3A0-C8D0-4D25-9CA8-...
>> I have a New Dell Inspiron 1545 with Windows Internet Explorer 8 and
>> MacAfee Security. I cannot send or receive email attachments from Windows
>> Live Mail, This is the Error code; 0X800CCC0D. I AM NEW AT THIS AND I
>> NEED HELP. Please don't miss the part that I am new at this. My
>> experience on another forum has not been a good one. First I was advised
>> to "Optimize and reset the default settings for Windows Internet
>> Explorer 7, I did that and was able to send and receive email but could
>> not send or receive email with attachments. So next I was advised that
>> "Certain file types are blocked in Windows Live
>> Mail-http://www.tech-recipes.com/rx/3686/windows-live-mail-diable-the-blocking-of-attachments/"
>> which I did. It did not work. I understand that this problem has been
>> going on for a year? Does someone know the answer to my send and receive
>> problem? Thanks, Woody


 
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...winston
Guest
Posts: n/a

 
      12-11-2009
Sometime disabling email scanning(in/out/IM) is not sufficient requiring a remove and reinstall without those options.


--
...winston
ms-mvp mail

"slk759" <> wrote in message news:...
> I have W7, IE8, and McAfee (w/email scan "on") - opening attachments fine.
> There is a setting accessed from the Mc Security Center "Home" menu - pane
> on right - EM & IM - click arrow - see another pane on right and click
> "Configure" arrow - deselect (turn "Off") "Email Protection is Enabled".
> When I do this, the overall McAfee status displays a "You are not protected"
> message and a "Fix it" prompt. I just ignore it since I know what it's
> from. Eventually, an update resets it so the EM & IM scan is back on. But
> like I said, it has not interfered with opening attachments (KOW).
>
> Please post that entire error message (copy / paste) so we can see if there
> is some other determination.
>
>
>
> "...winston" <> wrote in message
> news:#...
>> You had IE7 and now have IE8 on the same system(Dell 1545) using Windows
>> Live Mail on both ?
>>
>> McAfee's is known to cause problems with email clients
>> - disable email scanning incoming and outgoing(don't use the product
>> thus can't tell your where to accomplish that)
>> or
>> - remove McAfee and reinstall without email scanning or find another AV
>> client that does not perform email scanning.
>> --
>> ...winston
>> ms-mvp mail
>>
>> "woody" <> wrote in message
>> news:A397A3A0-C8D0-4D25-9CA8-...
>>> I have a New Dell Inspiron 1545 with Windows Internet Explorer 8 and
>>> MacAfee Security. I cannot send or receive email attachments from Windows
>>> Live Mail, This is the Error code; 0X800CCC0D. I AM NEW AT THIS AND I
>>> NEED HELP. Please don't miss the part that I am new at this. My
>>> experience on another forum has not been a good one. First I was advised
>>> to "Optimize and reset the default settings for Windows Internet
>>> Explorer 7, I did that and was able to send and receive email but could
>>> not send or receive email with attachments. So next I was advised that
>>> "Certain file types are blocked in Windows Live
>>> Mail-http://www.tech-recipes.com/rx/3686/windows-live-mail-diable-the-blocking-of-attachments/"
>>> which I did. It did not work. I understand that this problem has been
>>> going on for a year? Does someone know the answer to my send and receive
>>> problem? Thanks, Woody

>

 
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Gary VanderMolen \(MVP\)
Guest
Posts: n/a

 
      12-11-2009

Woody, as one of the other responders already asked, please
post the complete error messages, both the send and receive ones.
Right-click on your error message, copy, then paste it into a reply here.

Also, have you made the settings changes in your McAfee as recommended
by responder "slk759"?

If no improvement, do a trial uninstall of McAfee, reboot, then try
Windows Live Mail again. Any improvement?

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"woody" <> wrote in message news:A397A3A0-C8D0-4D25-9CA8-...
>I have a New Dell Inspiron 1545 with Windows Internet Explorer 8 and MacAfee
> Security. I cannot send or receive email attachments from Windows Live Mail,
> This is the Error code; 0X800CCC0D. I AM NEW AT THIS AND I NEED HELP. Please
> don't miss the part that I am new at this. My experience on another forum has
> not been a good one. First I was advised to "Optimize and reset the default
> settings for Windows Internet Explorer 7, I did that and was able to send and
> receive email but could not send or receive email with attachments. So next I
> was advised that "Certain file types are blocked in Windows Live
> Mail-http://www.tech-recipes.com/rx/3686/windows-live-mail-diable-the-blocking-of-attachments/"
> which I did. It did not work. I understand that this problem has been going
> on for a year? Does someone know the answer to my send and receive problem?
> Thanks, Woody

 
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Wardtwo
Guest
Posts: n/a

 
      12-11-2009
I have a new Dell Studio Slim-Tower, Intel Core 2 Quad with Windows IE 8 and
WLM 7 and MacAfee. Have been able to open most attachments but today got
Christmas E-mail from Australian friend with a PUB attachment which wouldn't
open(Please go to /default options C\Users\ MY NAME\appdata\local\microsoft
windows\TI files\Content.IE5\954K2). I unsuccessfully went through program
files default,etc. Is the solution to temporarily shut down MacAfee which I
used to do with Symantec when I had Window XP?
Wardtwo former Windows XP


"woody" wrote:

> I have a New Dell Inspiron 1545 with Windows Internet Explorer 8 and MacAfee
> Security. I cannot send or receive email attachments from Windows Live Mail,
> This is the Error code; 0X800CCC0D. I AM NEW AT THIS AND I NEED HELP. Please
> don't miss the part that I am new at this. My experience on another forum has
> not been a good one. First I was advised to "Optimize and reset the default
> settings for Windows Internet Explorer 7, I did that and was able to send and
> receive email but could not send or receive email with attachments. So next I
> was advised that "Certain file types are blocked in Windows Live
> Mail-http://www.tech-recipes.com/rx/3686/windows-live-mail-diable-the-blocking-of-attachments/"
> which I did. It did not work. I understand that this problem has been going
> on for a year? Does someone know the answer to my send and receive problem?
> Thanks, Woody

 
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woody
Guest
Posts: n/a

 
      12-12-2009
Error 0x800CCC0D:
Unable to send or receive for the pop3 account. The host pop3 could not be
found. Please verify that you have entered the server name correctly. Server
pop3; Window Live Mail Error ox8ooCCCoD; Protocol pop3; Port 110; Secure
(SSL) No; Socket Error 11001; I am new at this, I have read slk759's
message, sorry I don't understand what to do. I am going to stop here because
the more I explain the worst it gets. Thanks Guys I know what it's like, I am
an old retired telephoneman, trying to write his Granddaughter a book about
our family. Thanks again, Woody

"Gary VanderMolen (MVP)" wrote:

> Woody, as one of the other responders already asked, please
> post the complete error messages, both the send and receive ones.
> Right-click on your error message, copy, then paste it into a reply here.
>
> Also, have you made the settings changes in your McAfee as recommended
> by responder "slk759"?
>
> If no improvement, do a trial uninstall of McAfee, reboot, then try
> Windows Live Mail again. Any improvement?
>
> --
> Gary VanderMolen, Microsoft MVP (Mail)
> http://mvp.support.microsoft.com/def...le/vandermolen
>
>
> "woody" <> wrote in message news:A397A3A0-C8D0-4D25-9CA8-...
> >I have a New Dell Inspiron 1545 with Windows Internet Explorer 8 and MacAfee
> > Security. I cannot send or receive email attachments from Windows Live Mail,
> > This is the Error code; 0X800CCC0D. I AM NEW AT THIS AND I NEED HELP. Please
> > don't miss the part that I am new at this. My experience on another forum has
> > not been a good one. First I was advised to "Optimize and reset the default
> > settings for Windows Internet Explorer 7, I did that and was able to send and
> > receive email but could not send or receive email with attachments. So next I
> > was advised that "Certain file types are blocked in Windows Live
> > Mail-http://www.tech-recipes.com/rx/3686/windows-live-mail-diable-the-blocking-of-attachments/"
> > which I did. It did not work. I understand that this problem has been going
> > on for a year? Does someone know the answer to my send and receive problem?
> > Thanks, Woody

> .
>

 
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slk759
Guest
Posts: n/a

 
      12-12-2009
That POP3 error message is because the email account itself is not set up
correctly in WLM. What is the part of your email address after the @
symbol? Perhaps we can get you the right info and walk you through the
setup.

Sorry you didn't understand the Mc instructions - did you open the software
and try (double click the Mc icon in the lower right corner of your screen -
where the time is)?



"woody" <> wrote in message
news:A31BA3D2-6843-4AC5-A1E9-...
> Error 0x800CCC0D:
> Unable to send or receive for the pop3 account. The host pop3 could not be
> found. Please verify that you have entered the server name correctly.
> Server
> pop3; Window Live Mail Error ox8ooCCCoD; Protocol pop3; Port 110; Secure
> (SSL) No; Socket Error 11001; I am new at this, I have read slk759's
> message, sorry I don't understand what to do. I am going to stop here
> because
> the more I explain the worst it gets. Thanks Guys I know what it's like, I
> am
> an old retired telephoneman, trying to write his Granddaughter a book
> about
> our family. Thanks again, Woody
>
> "Gary VanderMolen (MVP)" wrote:
>
>> Woody, as one of the other responders already asked, please
>> post the complete error messages, both the send and receive ones.
>> Right-click on your error message, copy, then paste it into a reply here.
>>
>> Also, have you made the settings changes in your McAfee as recommended
>> by responder "slk759"?
>>
>> If no improvement, do a trial uninstall of McAfee, reboot, then try
>> Windows Live Mail again. Any improvement?
>>
>> --
>> Gary VanderMolen, Microsoft MVP (Mail)
>> http://mvp.support.microsoft.com/def...le/vandermolen
>>
>>
>> "woody" <> wrote in message
>> news:A397A3A0-C8D0-4D25-9CA8-...
>> >I have a New Dell Inspiron 1545 with Windows Internet Explorer 8 and
>> >MacAfee
>> > Security. I cannot send or receive email attachments from Windows Live
>> > Mail,
>> > This is the Error code; 0X800CCC0D. I AM NEW AT THIS AND I NEED HELP.
>> > Please
>> > don't miss the part that I am new at this. My experience on another
>> > forum has
>> > not been a good one. First I was advised to "Optimize and reset the
>> > default
>> > settings for Windows Internet Explorer 7, I did that and was able to
>> > send and
>> > receive email but could not send or receive email with attachments. So
>> > next I
>> > was advised that "Certain file types are blocked in Windows Live
>> > Mail-http://www.tech-recipes.com/rx/3686/windows-live-mail-diable-the-blocking-of-attachments/"
>> > which I did. It did not work. I understand that this problem has been
>> > going
>> > on for a year? Does someone know the answer to my send and receive
>> > problem?
>> > Thanks, Woody

>> .
>>

 
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slk759
Guest
Posts: n/a

 
      12-12-2009
Woody - I saw your other post too about Mc giving you the info to set the
program access in your firewall and can help with that . . . but you have to
be willing to try it ;-) Go slow, and position / size this message window
and the Mc window side-by-side so you can easily see and follow these
directions - they are step-by-step.

Can you take the first step? Open the Mc software by clicking the "M" icon
in the lower right of your screen - where the time is - double click it.

When Mc SecurityCenter opens, you are looking for the "Configure" menu - on
the left, near the bottom - click "Configure" once to open that menu (opens
above). Then, in the "Configure" menu click on "Internet & Network". Now,
in the right pane, the 2nd item is "Firewall protection is enabled" and the
"On" button is selected. There's an "Advanced" button there - click it.
Another window pops opens and on the left side you will see "Program
Permissions" - click it.

Okay, now you will see all your programs in the right pane. Scroll down and
find Windows Live Mail (near bottom - they are listed alphabetically) -
click it (highlights). It should say "Full Access" in green beside it, but
once highlighted you will see info about the access for that program in the
bottom portion of the pane, part of which is an "Action" box where you can
change the access level if needed to "Allow Access" (in the event your does
not say "Full Access"). You should also look at "Internet Explorer" in that
"Programs Permissions" list and ensure it also has "Full Access".

If these programs are not listed - notice there are two buttons in between
the two right side window panes that read "Add Allowed Program" and "Add
Blocked Program". All of your programs should be in that "Program
Permissions" list but these are the buttons to add or block some other
program if you need to. Did Mc tell you a program to verify (like I just
directed you to look at Windows Live Mail and Internet Explorer)? If you
have to use the "Add" button, it will open up a Windows Explorer window
where you will have to navigate to the "Program Files" folder on your C:
drive to select it.

Please post back - like you said this is the most help you will get - and it
is free!!



"woody" <> wrote in message
news:A31BA3D2-6843-4AC5-A1E9-...
> Error 0x800CCC0D:
> Unable to send or receive for the pop3 account. The host pop3 could not be
> found. Please verify that you have entered the server name correctly.
> Server
> pop3; Window Live Mail Error ox8ooCCCoD; Protocol pop3; Port 110; Secure
> (SSL) No; Socket Error 11001; I am new at this, I have read slk759's
> message, sorry I don't understand what to do. I am going to stop here
> because
> the more I explain the worst it gets. Thanks Guys I know what it's like, I
> am
> an old retired telephoneman, trying to write his Granddaughter a book
> about
> our family. Thanks again, Woody
>
> "Gary VanderMolen (MVP)" wrote:
>
>> Woody, as one of the other responders already asked, please
>> post the complete error messages, both the send and receive ones.
>> Right-click on your error message, copy, then paste it into a reply here.
>>
>> Also, have you made the settings changes in your McAfee as recommended
>> by responder "slk759"?
>>
>> If no improvement, do a trial uninstall of McAfee, reboot, then try
>> Windows Live Mail again. Any improvement?
>>
>> --
>> Gary VanderMolen, Microsoft MVP (Mail)
>> http://mvp.support.microsoft.com/def...le/vandermolen
>>
>>
>> "woody" <> wrote in message
>> news:A397A3A0-C8D0-4D25-9CA8-...
>> >I have a New Dell Inspiron 1545 with Windows Internet Explorer 8 and
>> >MacAfee
>> > Security. I cannot send or receive email attachments from Windows Live
>> > Mail,
>> > This is the Error code; 0X800CCC0D. I AM NEW AT THIS AND I NEED HELP.
>> > Please
>> > don't miss the part that I am new at this. My experience on another
>> > forum has
>> > not been a good one. First I was advised to "Optimize and reset the
>> > default
>> > settings for Windows Internet Explorer 7, I did that and was able to
>> > send and
>> > receive email but could not send or receive email with attachments. So
>> > next I
>> > was advised that "Certain file types are blocked in Windows Live
>> > Mail-http://www.tech-recipes.com/rx/3686/windows-live-mail-diable-the-blocking-of-attachments/"
>> > which I did. It did not work. I understand that this problem has been
>> > going
>> > on for a year? Does someone know the answer to my send and receive
>> > problem?
>> > Thanks, Woody

>> .
>>

 
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Gary VanderMolen \(MVP\)
Guest
Posts: n/a

 
      12-12-2009
You are doing fine. As 'slk759' already told you, the reason for the
'pop3' error is because you don't have that mail account set up
with a proper mail server name. We can only help you with that if
you tell us the part of your email address after the @ symbol.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"woody" <> wrote in message news:A31BA3D2-6843-4AC5-A1E9-...
> Error 0x800CCC0D:
> Unable to send or receive for the pop3 account. The host pop3 could not be
> found. Please verify that you have entered the server name correctly. Server
> pop3; Window Live Mail Error ox8ooCCCoD; Protocol pop3; Port 110; Secure
> (SSL) No; Socket Error 11001; I am new at this, I have read slk759's
> message, sorry I don't understand what to do. I am going to stop here because
> the more I explain the worst it gets. Thanks Guys I know what it's like, I am
> an old retired telephoneman, trying to write his Granddaughter a book about
> our family. Thanks again, Woody
>
> "Gary VanderMolen (MVP)" wrote:
>
>> Woody, as one of the other responders already asked, please
>> post the complete error messages, both the send and receive ones.
>> Right-click on your error message, copy, then paste it into a reply here.
>>
>> Also, have you made the settings changes in your McAfee as recommended
>> by responder "slk759"?
>>
>> If no improvement, do a trial uninstall of McAfee, reboot, then try
>> Windows Live Mail again. Any improvement?
>>
>> --
>> Gary VanderMolen, Microsoft MVP (Mail)
>> http://mvp.support.microsoft.com/def...le/vandermolen
>>
>>
>> "woody" <> wrote in message news:A397A3A0-C8D0-4D25-9CA8-...
>> >I have a New Dell Inspiron 1545 with Windows Internet Explorer 8 and MacAfee
>> > Security. I cannot send or receive email attachments from Windows Live Mail,
>> > This is the Error code; 0X800CCC0D. I AM NEW AT THIS AND I NEED HELP. Please
>> > don't miss the part that I am new at this. My experience on another forum has
>> > not been a good one. First I was advised to "Optimize and reset the default
>> > settings for Windows Internet Explorer 7, I did that and was able to send and
>> > receive email but could not send or receive email with attachments. So next I
>> > was advised that "Certain file types are blocked in Windows Live
>> > Mail-http://www.tech-recipes.com/rx/3686/windows-live-mail-diable-the-blocking-of-attachments/"
>> > which I did. It did not work. I understand that this problem has been going
>> > on for a year? Does someone know the answer to my send and receive problem?
>> > Thanks, Woody

>> .
>>

 
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