Can't Send or Receive Mail

Woke up this morning and I cannot send or receive mail on WLM. Was working
last night.
I'm running Windows Vista Home Premium (SP2), with 2 GB of RAM, Firefox, CA
Security Suite, MBAB, SuperAntiSpyware Professional, CCleaner and Spybot
search and destroy on an Acer Aspire T180 desktop. All WU's are current and
the machine was working just great. I can connect to the internet just fine.

Here's the error message I'm getting when I try sync my mail or NG accounts:

"Unable to send or receive messages for the pop-server.cfl.rr.com account.
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity.

Server Response: +OK 8259 octets
Server: 'pop-server.cfl.rr.com'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: POP3
Port: 110
Secure(SSL): No"

Any idea why I can't send/receive mail? Paul C.

"Paul Calcagno" <> wrote in message
news:#...
> Woke up this morning and I cannot send or receive mail on WLM. Was
> working last night.
> I'm running Windows Vista Home Premium (SP2), with 2 GB of RAM, Firefox,
> CA
> Security Suite, MBAB, SuperAntiSpyware Professional, CCleaner and Spybot
> search and destroy on an Acer Aspire T180 desktop. All WU's are current
> and
> the machine was working just great. I can connect to the internet just
> fine.
>
> Here's the error message I'm getting when I try sync my mail or NG
> accounts:
>
> "Unable to send or receive messages for the pop-server.cfl.rr.com account.
> Your server has unexpectedly terminated the connection. Possible causes
> for this include server problems, network problems, or a long period of
> inactivity.
>
> Server Response: +OK 8259 octets
> Server: 'pop-server.cfl.rr.com'
> Windows Live Mail Error ID: 0x800CCC0F
> Protocol: POP3
> Port: 110
> Secure(SSL): No"
>
> Any idea why I can't send/receive mail? Paul C.

Are you able to get the Internet?
Your connection with the net may be down.

Richard, I did mention below that I was able to get onto the internet just
fine, with fast speed. I also reset my router which sometimes helps, but it
didn't.
By now the `problem' has gone away but for reasons I'll never understand.
The only thing I can think of is that when I went to bed last night I left
the WLM calendar up on the screen, but that's not much of a clue.
PaulC.

"Richard in AZ" <> wrote in message
news:uCQG#...
>
> "Paul Calcagno" <> wrote in message
> news:#...
>> Woke up this morning and I cannot send or receive mail on WLM. Was
>> working last night.
>> I'm running Windows Vista Home Premium (SP2), with 2 GB of RAM, Firefox,
>> CA
>> Security Suite, MBAB, SuperAntiSpyware Professional, CCleaner and Spybot
>> search and destroy on an Acer Aspire T180 desktop. All WU's are current
>> and
>> the machine was working just great. I can connect to the internet just
>> fine.
>>
>> Here's the error message I'm getting when I try sync my mail or NG
>> accounts:
>>
>> "Unable to send or receive messages for the pop-server.cfl.rr.com
>> account. Your server has unexpectedly terminated the connection. Possible
>> causes for this include server problems, network problems, or a long
>> period of inactivity.
>>
>> Server Response: +OK 8259 octets
>> Server: 'pop-server.cfl.rr.com'
>> Windows Live Mail Error ID: 0x800CCC0F
>> Protocol: POP3
>> Port: 110
>> Secure(SSL): No"
>>
>> Any idea why I can't send/receive mail? Paul C.
>
> Are you able to get the Internet?
> Your connection with the net may be down.

Most likely the problem went away because it was a temporary server
problem. Nothing you needed to do, or could do, other than wait and try
again.

--

Mike - http://TechHelp.Santovec.us



"Paul Calcagno" <> wrote in message
news:...
> Richard, I did mention below that I was able to get onto the internet
> just fine, with fast speed. I also reset my router which sometimes
> helps, but it didn't.
> By now the `problem' has gone away but for reasons I'll never
> understand. The only thing I can think of is that when I went to bed
> last night I left the WLM calendar up on the screen, but that's not
> much of a clue.
> PaulC.
>
> "Richard in AZ" <> wrote in message
> news:uCQG#...
>>
>> "Paul Calcagno" <> wrote in message
>> news:#...
>>> Woke up this morning and I cannot send or receive mail on WLM. Was
>>> working last night.
>>> I'm running Windows Vista Home Premium (SP2), with 2 GB of RAM,
>>> Firefox, CA
>>> Security Suite, MBAB, SuperAntiSpyware Professional, CCleaner and
>>> Spybot search and destroy on an Acer Aspire T180 desktop. All WU's
>>> are current and
>>> the machine was working just great. I can connect to the internet
>>> just fine.
>>>
>>> Here's the error message I'm getting when I try sync my mail or NG
>>> accounts:
>>>
>>> "Unable to send or receive messages for the pop-server.cfl.rr.com
>>> account. Your server has unexpectedly terminated the connection.
>>> Possible causes for this include server problems, network problems,
>>> or a long period of inactivity.
>>>
>>> Server Response: +OK 8259 octets
>>> Server: 'pop-server.cfl.rr.com'
>>> Windows Live Mail Error ID: 0x800CCC0F
>>> Protocol: POP3
>>> Port: 110
>>> Secure(SSL): No"
>>>
>>> Any idea why I can't send/receive mail? Paul C.
>>
>> Are you able to get the Internet?
>> Your connection with the net may be down.
>

Hi Mike. You're probably correct about the temporary server problem but it
sure is frustrating because by all accounts the internet connection seems
fine. Paul C

"Michael Santovec" <> wrote in message
news:...
> Most likely the problem went away because it was a temporary server
> problem. Nothing you needed to do, or could do, other than wait and try
> again.
>
> --
>
> Mike - http://TechHelp.Santovec.us
>
>
>
> "Paul Calcagno" <> wrote in message
> news:...
>> Richard, I did mention below that I was able to get onto the internet
>> just fine, with fast speed. I also reset my router which sometimes helps,
>> but it didn't.
>> By now the `problem' has gone away but for reasons I'll never understand.
>> The only thing I can think of is that when I went to bed last night I
>> left the WLM calendar up on the screen, but that's not much of a clue.
>> PaulC.
>>
>> "Richard in AZ" <> wrote in message
>> news:uCQG#...
>>>
>>> "Paul Calcagno" <> wrote in message
>>> news:#...
>>>> Woke up this morning and I cannot send or receive mail on WLM. Was
>>>> working last night.
>>>> I'm running Windows Vista Home Premium (SP2), with 2 GB of RAM,
>>>> Firefox, CA
>>>> Security Suite, MBAB, SuperAntiSpyware Professional, CCleaner and
>>>> Spybot search and destroy on an Acer Aspire T180 desktop. All WU's are
>>>> current and
>>>> the machine was working just great. I can connect to the internet just
>>>> fine.
>>>>
>>>> Here's the error message I'm getting when I try sync my mail or NG
>>>> accounts:
>>>>
>>>> "Unable to send or receive messages for the pop-server.cfl.rr.com
>>>> account. Your server has unexpectedly terminated the connection.
>>>> Possible causes for this include server problems, network problems, or
>>>> a long period of inactivity.
>>>>
>>>> Server Response: +OK 8259 octets
>>>> Server: 'pop-server.cfl.rr.com'
>>>> Windows Live Mail Error ID: 0x800CCC0F
>>>> Protocol: POP3
>>>> Port: 110
>>>> Secure(SSL): No"
>>>>
>>>> Any idea why I can't send/receive mail? Paul C.
>>>
>>> Are you able to get the Internet?
>>> Your connection with the net may be down.
>>
>

"Unexpectedly terminated" is usually caused by interference from an
antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off.
Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"Paul Calcagno" <> wrote in message news:%...
> Woke up this morning and I cannot send or receive mail on WLM. Was working
> last night.
> I'm running Windows Vista Home Premium (SP2), with 2 GB of RAM, Firefox, CA
> Security Suite, MBAB, SuperAntiSpyware Professional, CCleaner and Spybot
> search and destroy on an Acer Aspire T180 desktop. All WU's are current and
> the machine was working just great. I can connect to the internet just fine.
>
> Here's the error message I'm getting when I try sync my mail or NG accounts:
>
> "Unable to send or receive messages for the pop-server.cfl.rr.com account.
> Your server has unexpectedly terminated the connection. Possible causes for
> this include server problems, network problems, or a long period of
> inactivity.
>
> Server Response: +OK 8259 octets
> Server: 'pop-server.cfl.rr.com'
> Windows Live Mail Error ID: 0x800CCC0F
> Protocol: POP3
> Port: 110
> Secure(SSL): No"
>
> Any idea why I can't send/receive mail? Paul C.
>

Gary, thanks for your reply. I'm familiar with your position about e-mail
scanners.
Do you think your position is still defendable even though my system has
been running perfectly with e-mail scanners enabled for 2 years, and after
the event I just had where I couldn't send e-mail and then I could? Perhaps
this is the `signature' of how an e-mail scanner can interfere and then not
interfere. Sounds quirky to me but you're the expert, not me.
Just to be safe, I just turned off the e-mail scanner inside of my CA
Security suite after I read the article in the link you sent.
Paul C.

"Gary VanderMolen (MVP)" <> wrote in message
news:u$...
> "Unexpectedly terminated" is usually caused by interference from an
> antivirus program. Which antivirus are you running?
> As a minimum, email scanning in the antivirus should be turned off.
> Email scanning in any antivirus should be disabled, for reasons
> explained here:
> http://thundercloud.net/infoave/tuto...ning/index.htm
>
> --
> Gary VanderMolen, Microsoft MVP (Mail)
> http://mvp.support.microsoft.com/def...le/vandermolen
>
>
> "Paul Calcagno" <> wrote in message
> news:%...
>> Woke up this morning and I cannot send or receive mail on WLM. Was
>> working
>> last night.
>> I'm running Windows Vista Home Premium (SP2), with 2 GB of RAM, Firefox,
>> CA
>> Security Suite, MBAB, SuperAntiSpyware Professional, CCleaner and Spybot
>> search and destroy on an Acer Aspire T180 desktop. All WU's are current
>> and
>> the machine was working just great. I can connect to the internet just
>> fine.
>>
>> Here's the error message I'm getting when I try sync my mail or NG
>> accounts:
>>
>> "Unable to send or receive messages for the pop-server.cfl.rr.com
>> account.
>> Your server has unexpectedly terminated the connection. Possible causes
>> for
>> this include server problems, network problems, or a long period of
>> inactivity.
>>
>> Server Response: +OK 8259 octets
>> Server: 'pop-server.cfl.rr.com'
>> Windows Live Mail Error ID: 0x800CCC0F
>> Protocol: POP3
>> Port: 110
>> Secure(SSL): No"
>>
>> Any idea why I can't send/receive mail? Paul C.
>>

Yes, we've seen instances where no problems occurred for a long time,
and suddenly it happens. CA is not the worst of the lot, but McAfee
and Norton antivirus products must often be uninstalled before the
mail problem clears up.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"Paul Calcagno" <> wrote in message news:...
> Gary, thanks for your reply. I'm familiar with your position about e-mail
> scanners.
> Do you think your position is still defendable even though my system has
> been running perfectly with e-mail scanners enabled for 2 years, and after
> the event I just had where I couldn't send e-mail and then I could? Perhaps
> this is the `signature' of how an e-mail scanner can interfere and then not
> interfere. Sounds quirky to me but you're the expert, not me.
> Just to be safe, I just turned off the e-mail scanner inside of my CA
> Security suite after I read the article in the link you sent.
> Paul C.
>
> "Gary VanderMolen (MVP)" <> wrote in message
> news:u$...
>> "Unexpectedly terminated" is usually caused by interference from an
>> antivirus program. Which antivirus are you running?
>> As a minimum, email scanning in the antivirus should be turned off.
>> Email scanning in any antivirus should be disabled, for reasons
>> explained here:
>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>
>> --
>> Gary VanderMolen, Microsoft MVP (Mail)
>> http://mvp.support.microsoft.com/def...le/vandermolen
>>
>>
>> "Paul Calcagno" <> wrote in message
>> news:%...
>>> Woke up this morning and I cannot send or receive mail on WLM. Was
>>> working
>>> last night.
>>> I'm running Windows Vista Home Premium (SP2), with 2 GB of RAM, Firefox,
>>> CA
>>> Security Suite, MBAB, SuperAntiSpyware Professional, CCleaner and Spybot
>>> search and destroy on an Acer Aspire T180 desktop. All WU's are current
>>> and
>>> the machine was working just great. I can connect to the internet just
>>> fine.
>>>
>>> Here's the error message I'm getting when I try sync my mail or NG
>>> accounts:
>>>
>>> "Unable to send or receive messages for the pop-server.cfl.rr.com
>>> account.
>>> Your server has unexpectedly terminated the connection. Possible causes
>>> for
>>> this include server problems, network problems, or a long period of
>>> inactivity.
>>>
>>> Server Response: +OK 8259 octets
>>> Server: 'pop-server.cfl.rr.com'
>>> Windows Live Mail Error ID: 0x800CCC0F
>>> Protocol: POP3
>>> Port: 110
>>> Secure(SSL): No"
>>>
>>> Any idea why I can't send/receive mail? Paul C.
>>>