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Can't set restore point

 
 
Gregg
Guest
Posts: n/a

 
      09-27-2006
I am running Vista RC1 build 5728 and I am unable to set a restore point. I
enabled the administrator account and could not set one there either. The
error message is:

The restore point could not be created for the following reason:

Windows cannot create a shadow copy due to internal error in other system
components. For more information view the event log. (0x81000109)

Please try again.

I am using a Vaio FE770G core 2 duo and I upgraded from XP MCE to Vista.

Does anyone have any ideas here? Thanks.
 
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BChat
Guest
Posts: n/a

 
      09-27-2006
I just set a Restore Point on my machine - I have the UAC turned off - don't
know if that has any effect or not.
I did an upgrade from 5600 to 5278


"Gregg" <> wrote in message
news:B4AF1917-F72B-4FFA-9D3D-...
I am running Vista RC1 build 5728 and I am unable to set a restore point. I
enabled the administrator account and could not set one there either. The
error message is:

The restore point could not be created for the following reason:

Windows cannot create a shadow copy due to internal error in other system
components. For more information view the event log. (0x81000109)

Please try again.

I am using a Vaio FE770G core 2 duo and I upgraded from XP MCE to Vista.

Does anyone have any ideas here? Thanks.

 
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Colin Barnhorst
Guest
Posts: n/a

 
      09-27-2006
It sounds like you need to repair or reinstall Windows.

"Gregg" <> wrote in message
news:B4AF1917-F72B-4FFA-9D3D-...
>I am running Vista RC1 build 5728 and I am unable to set a restore point. I
> enabled the administrator account and could not set one there either. The
> error message is:
>
> The restore point could not be created for the following reason:
>
> Windows cannot create a shadow copy due to internal error in other system
> components. For more information view the event log. (0x81000109)
>
> Please try again.
>
> I am using a Vaio FE770G core 2 duo and I upgraded from XP MCE to Vista.
>
> Does anyone have any ideas here? Thanks.



 
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Chad Harris
Guest
Posts: n/a

 
      09-27-2006
MSFT hasn't produced and won't ship an adequate repair mechanism for Windows
Vista Colin. Nothing in the arsenal of Win RE is reliable including Startup
Repair and not as near reliable as a repair install in Win XP which suggests
a lot of people m ight be better staying with XP, and they are planning to
do just that in droves in the enterprise arena. There will be much
formatting with tail between legs in the coming years.

CH


"Colin Barnhorst" <colinbarharst(remove)@msn.com> wrote in message
news:...
> It sounds like you need to repair or reinstall Windows.
>
> "Gregg" <> wrote in message
> news:B4AF1917-F72B-4FFA-9D3D-...
>>I am running Vista RC1 build 5728 and I am unable to set a restore point.
>>I
>> enabled the administrator account and could not set one there either. The
>> error message is:
>>
>> The restore point could not be created for the following reason:
>>
>> Windows cannot create a shadow copy due to internal error in other system
>> components. For more information view the event log. (0x81000109)
>>
>> Please try again.
>>
>> I am using a Vaio FE770G core 2 duo and I upgraded from XP MCE to Vista.
>>
>> Does anyone have any ideas here? Thanks.

>
>



 
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Jill Zoeller [MSFT]
Guest
Posts: n/a

 
      09-27-2006
Can you send me the relevant event log entries? Please use my email address
minus "online." We'd like to look into this further.

Jill

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows Server file and storage technologies? Visit
our team blog at http://blogs.technet.com/filecab/default.aspx.


"Gregg" <> wrote in message
news:B4AF1917-F72B-4FFA-9D3D-...
>I am running Vista RC1 build 5728 and I am unable to set a restore point. I
> enabled the administrator account and could not set one there either. The
> error message is:
>
> The restore point could not be created for the following reason:
>
> Windows cannot create a shadow copy due to internal error in other system
> components. For more information view the event log. (0x81000109)
>
> Please try again.
>
> I am using a Vaio FE770G core 2 duo and I upgraded from XP MCE to Vista.
>
> Does anyone have any ideas here? Thanks.



 
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Gregg
Guest
Posts: n/a

 
      09-27-2006
Thanks for the suggestion. I tried that but unfortunately it had no effect.

"BChat" wrote:

> I just set a Restore Point on my machine - I have the UAC turned off - don't
> know if that has any effect or not.
> I did an upgrade from 5600 to 5278
>
>
> "Gregg" <> wrote in message
> news:B4AF1917-F72B-4FFA-9D3D-...
> I am running Vista RC1 build 5728 and I am unable to set a restore point. I
> enabled the administrator account and could not set one there either. The
> error message is:
>
> The restore point could not be created for the following reason:
>
> Windows cannot create a shadow copy due to internal error in other system
> components. For more information view the event log. (0x81000109)
>
> Please try again.
>
> I am using a Vaio FE770G core 2 duo and I upgraded from XP MCE to Vista.
>
> Does anyone have any ideas here? Thanks.
>
>

 
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Chad Harris
Guest
Posts: n/a

 
      09-27-2006
How would the average user know what the relevant event log entries might
be, relevant to System Restore Jill? Why are the relevant event log entries
are ectopic and metastasized to the far corners of the Window XP or Vista
Operating System including many in temporary files? Why isn't there an
Event Log web site anywhere on MSFT's sites nor have I found a comprehensive
list in any MSDN blog or Technet blog including your two. Do you mean Event
Viewer which is probably used or whose existence is known by less than 2%
of Windows Users on the entire planet?

Why also is it that many of these obscurely located and non-intuitively
named event logs that you know are foreign to the average user and in my
experience many "IT Pros" including developers are written in encrypted
languages and formats including hex that may be useful at the Redmond campus
for specially trained people with special tools but are hardly of any use
for the average or even advanced user of Windows.

Why doesn't MFST index all the event logs, for Windows and Office at least,
aside from Event Viewer's ; put a directory in one central location native
to Windows Vista, and also make a prominent site on MSFT's site.

Correct me if I'm wrong, but these names don't look like user friendly
names, nor does the encrypted language or the far flung locations throughout
Windows look lend themselves to conveying useful information for most users
as examples:

Setup Log for Vista: \$win_nt$.~bt\panther\setupact.log

Other logs chosen at random:

Windows\Inf\setupapi.*.log
setupapi.dev.log
setupact.log in $WINDOWS.~BT/sources/panther
X:\$Windows.~BT\sources\Panther\cbs_skuassembly.lo g

Additionally, I don't see Soccer Moms and Nascar Dads or the average moms
and dads in Seattle Washington who aren't on one of your teams getting much
out of log entries like this one:

DIAGER CWfpER::AddBucketingParameters:Adding bucketing param=winmain_idx03
Info DIAGER CWfpER::AddBucketingParameters:Adding bucketing
param=5270
Info DIAGER CWfpER::AddBucketingParameters:Adding bucketing
param=0
Info DIAGER CWfpER::AddBucketingParameters:Adding bucketing
param=1
Info DIAGER CWfpER::AddBucketingParameters:Adding bucketing
param=2
Info DIAGER CWfpER::AddBucketingParameters:Adding bucketing
param=0
Info DIAGER CWfpER::AddBucketingParameters:Adding bucketing
param=Ultimate
Info DIAGER CWfpER::AddBucketingParameters:Adding bucketing
param=2600


After 26 years, where are reasonably named, reasonably easily located logs
in the Windows Operating System written in any clear way to communicate any
useful information for your customers?

Also Jill, why doesn't MSFT publish the Vista Beta chats that you are kind
enough to put on *your blogs on one central Vista site in order to improve
the learning curves of the customers that your company has projected on a
slide from Microsoft that I have on my desk that says "The Windows Vista
Opportunity":

"Industry Forecasts > 475million PCs in first 24 months
Upgradable installed Base of ~ 200 million PCs

Given those predictions, MSFT anticipates a large number of people using
Vista and migrating quickly. If that's the case, why isn't MSFT doing more
to improve their learning curve. Certainly there is no downside to MSFT
posting every single Vista Live Meeting transcript and every single Vista
Chat on their site to enhance rather than to foreclose on learning
opportunities.

It would also be great if you'd investigate with Desmond Lee's team why Win
RE's Startup Repair that MSFT seems to be proferring as the major "on the
fly recovery mechanism" analagous to a repair install in Windows XP only
works a percent of the time instead of nearly 100% like a repair install in
XP when Startup Repair is supposed to be more powerful and have more
efficacy.

Many of us wonder why Fabrikant was mentioned so much early on as another
mechanism to protect Windows, but has obviously ended up on the cutting room
floor and no one I ask from MFST seems to know anything about it.\
http://www.faronics.com/html/deepfreeze.asp.

This is a Fabrikant related site. Fabrikant was listed on Win RE slides
from MSFT a few months ago and it seems to have *Vanished *Without a Trace.


CH




"Jill Zoeller [MSFT]" <> wrote in message
news:%...
> Can you send me the relevant event log entries? Please use my email
> address minus "online." We'd like to look into this further.
>
> Jill
>
> --
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
> Want to learn more about Windows Server file and storage technologies?
> Visit our team blog at http://blogs.technet.com/filecab/default.aspx.
>
>
> "Gregg" <> wrote in message
> news:B4AF1917-F72B-4FFA-9D3D-...
>>I am running Vista RC1 build 5728 and I am unable to set a restore point.
>>I
>> enabled the administrator account and could not set one there either. The
>> error message is:
>>
>> The restore point could not be created for the following reason:
>>
>> Windows cannot create a shadow copy due to internal error in other system
>> components. For more information view the event log. (0x81000109)
>>
>> Please try again.
>>
>> I am using a Vaio FE770G core 2 duo and I upgraded from XP MCE to Vista.
>>
>> Does anyone have any ideas here? Thanks.

>
>



 
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Dean-Dean
Guest
Posts: n/a

 
      09-28-2006
I have a Sony Vaio laptop running Build 5728, and ran into the same problem,
with the same error message. Through trial and error, in my case, I
discovered that it was the Texas Instruments PCI7420 Integrated FlashMedia
Controller (in Device Manager, under the category "Memory technology
driver"), which is a driver, among its other functions, responsible for
creating a volume in Computer as a "Device with Removable Storage" with an
assigned letter. I disabled the driver using Device Manager, and that solved
the problem of restore points not being created. This is the only driver
that Windows or Windows Update didn't supply at installation, so I was using
a driver from my OEM XP install on another partition, which seemed to be fine
as far as Device Manager was concerned (no exclamation points, Unkown Device,
etc.), and seemed to work with Build 5600.

Previous to discovering this, to try to solve the problem, I re-installed
Vista 5728 using the clean-install choice, after originally having done an
upgrade-install to 5600, but this didn't solve the problem. Finally, reading
the event logs lead me to the conclusion that, shortly afer installing this
driver, VSS (Volume Shadow Copy Service) started reporting errors.

Anyway, I'd try disabling any non-USB storage device you might have. I
should note that by disabling this driver, however, that now, when starting
the computer from a Hibernate shutdown, the Found New Hardware Wizard tries
to install a generic PCMCIA adaptor (which isn't the driver I disabled, by
the way), or the screen freezes at login, one of the two. So it's a
catch-22: with the driver disabled System Restore works, but Hibernate
doesn't work. Re-enabling the driver allows Hibernation to work. (Regular
Restarting or booting from Shutdown is working fine, either way).

Hope this helps,
Dean

"Gregg" wrote:

> I am running Vista RC1 build 5728 and I am unable to set a restore point. I
> enabled the administrator account and could not set one there either. The
> error message is:
>
> The restore point could not be created for the following reason:
>
> Windows cannot create a shadow copy due to internal error in other system
> components. For more information view the event log. (0x81000109)
>
> Please try again.
>
> I am using a Vaio FE770G core 2 duo and I upgraded from XP MCE to Vista.
>
> Does anyone have any ideas here? Thanks.

 
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Jill Zoeller [MSFT]
Guest
Posts: n/a

 
      09-28-2006
Dean, this sounds like the exact path we're pursuing. I've forwarded your
message on to system restore team. I'll let you know if they have follow-up
questions.

Thanks for posting!

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows Server file and storage technologies? Visit
our team blog at http://blogs.technet.com/filecab/default.aspx.


"Dean-Dean" <> wrote in message
news:E7DF50CC-87C1-4BA1-9600-...
>I have a Sony Vaio laptop running Build 5728, and ran into the same
>problem,
> with the same error message. Through trial and error, in my case, I
> discovered that it was the Texas Instruments PCI7420 Integrated FlashMedia
> Controller (in Device Manager, under the category "Memory technology
> driver"), which is a driver, among its other functions, responsible for
> creating a volume in Computer as a "Device with Removable Storage" with an
> assigned letter. I disabled the driver using Device Manager, and that
> solved
> the problem of restore points not being created. This is the only driver
> that Windows or Windows Update didn't supply at installation, so I was
> using
> a driver from my OEM XP install on another partition, which seemed to be
> fine
> as far as Device Manager was concerned (no exclamation points, Unkown
> Device,
> etc.), and seemed to work with Build 5600.
>
> Previous to discovering this, to try to solve the problem, I re-installed
> Vista 5728 using the clean-install choice, after originally having done an
> upgrade-install to 5600, but this didn't solve the problem. Finally,
> reading
> the event logs lead me to the conclusion that, shortly afer installing
> this
> driver, VSS (Volume Shadow Copy Service) started reporting errors.
>
> Anyway, I'd try disabling any non-USB storage device you might have. I
> should note that by disabling this driver, however, that now, when
> starting
> the computer from a Hibernate shutdown, the Found New Hardware Wizard
> tries
> to install a generic PCMCIA adaptor (which isn't the driver I disabled, by
> the way), or the screen freezes at login, one of the two. So it's a
> catch-22: with the driver disabled System Restore works, but Hibernate
> doesn't work. Re-enabling the driver allows Hibernation to work.
> (Regular
> Restarting or booting from Shutdown is working fine, either way).
>
> Hope this helps,
> Dean
>
> "Gregg" wrote:
>
>> I am running Vista RC1 build 5728 and I am unable to set a restore point.
>> I
>> enabled the administrator account and could not set one there either. The
>> error message is:
>>
>> The restore point could not be created for the following reason:
>>
>> Windows cannot create a shadow copy due to internal error in other system
>> components. For more information view the event log. (0x81000109)
>>
>> Please try again.
>>
>> I am using a Vaio FE770G core 2 duo and I upgraded from XP MCE to Vista.
>>
>> Does anyone have any ideas here? Thanks.



 
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Chad Harris
Guest
Posts: n/a

 
      09-28-2006
JIll--

Since there is a perception out there that Win RE is one convenient location
where MSFT recovery tools reside, have you all (Desmond Lee's team) tested
in volume that it's main mechanism "Startup Repair" has a high failure rate,
and while Backup that you've showcased on your blog by linking to Videos
from TechED and other places including the Beta chat on it is much
appreciated, in the real world a high percentage of people will continue to
resist using backup mechanisms, as nice a job as Vista teams and the One
Care Live team have done with Backup this time around. As you know the NT
Backup driven MS Backup derived from Veritas in Windows XP did a rather poor
job and did not backup well to media. It's been made very user friendly now
and that's a huge plus, but many people still unfortunately will not backup
because some people seem to see burning DVDs as the bogey man if you take
all Windows users.

That's even a more compelling reason for more components of Win RE to work.
One of those components was Fabrikant or Deep Freeze technology and know one
I talk to at MSFT who is not at Redmond has a clue as to why you all axed it
or even what it was. Can you find out? Do you know? It was written about
a lot on the ezines a year before the Beta started.

Also there have been some great posts on this group Jill as to how to confer
protection for the volume shadow copy restore points on a dual boot when one
switches to another boot by using Bit Locker. MSFT seems not to have picked
up on this tip at all.

For example --these posts:

Re: system restore--Bitlocker confer's protection for VSS restore
Sunday, July 16, 2006 11:08 PM

"Turning off Bitlocker" without choosing the decrypt option only
turns off the authentication process- encryption is still on and
all new files are encrypted also. Your restore points will not
be deleted so long as Vista stays encrypted- regardless if
Bitlocker's authentication is turned off.

Haven't encountered any problems with encryption on. You
don't notice (I haven't) anything being different. Of course,
you won't be able to see Vista from XP. It will show a drive
letter and if you click on that drive letter it will tell you that it
is an unformatted volume. Leave it alone. ;-)

I apologize, I should have told you this earlier- make sure you
print/write out the password or save it someplace other than Vista.
Some folks have reported that BitLocker is not reading the encrypt
key from some USB thumb drives. An MVP in the vista.security group
has said this will be improved by RC1. I have not experienced that
problem. If BitLocker can not read your USB drive and you don't
have your password- you are screwed. Pardon my language.
Recently, I have turned off the authentication at boot-up.

It's funny, I stopped using System Restore in XP a long time ago.
Found it to be unreliable and that it slowed down a computer. But
I wanted to really test it out this time and give it a chance. I've used
it twice and all went well. It is my understanding that SR in Vista is
much improved over XP. Of course, since I dual boot, the only way to
test SR is to protect my restore points. I just happened to stumble onto
the fact that BitLocker kept those restore points from being deleted.
There were some at Microsoft who said it wouldn't matter if BitLocker
was on and the drive was encrypted, the restore points would still be
deleted. Well, I knew what I saw. After, many tests- BitLocker does
protect the restore points- can't delete what you can't see. Which
makes perfect sense. I don't know why some said it shouldn't be
that way. I even asked specifically before I used Bitlocker if encryption
would protect those restore points, I was told no. Trust me, it works.

Let me/us know how it turns out.

Take care,

Michael

____________

Chad;
> >> >> >
> >> >> > I admire your diligence and your ability to gather and produce
> >> >> > pertinent,
> >> >> > additional information. I have certainly increased my
> >> >> > understanding of
> >> >> > many facets of Vista simply by clicking on some of the links you
> >> >> > have
> >> >> > provided.
> >> >> >
> >> >> > Try one little step: enable Bitlocker in Vista, manually set a
> >> >> > restore
> >> >> > point and then switch between O/S's with your various methods.
> >> >> > Then see
> >> >> > if the points stay.
> >> >> >
> >> >> > I am dual-booting on a system where I have used a boot manager to
> >> >> > hide
> >> >> > each O/S partition from the other and am not having any of these
> >> >> > restore
> >> >> > point issues.
> >> >> >
> >> >> > --
> >> >> > Mark
> >> >> >
> >> >> > Keeping the fun in dysfunctional!


Also Jill--

Microsoft Vista team writers/community PMs like yourself also have have yet
to post any substantive or any other
information on System Restore or Win RE on Technet or MSDN with about 25
days to go before you RTM Vista, bring in the tents, the bands, the kegs and
the parties celebrating it.

Your blog "The Filling Cabinet" (one of two of yours) did post a chat and a
little information from Dan Stevenson on Volume Shadow and System Restore.
It's a very good source of info and people should check it out:

Jill's Blog

On VSS and System Restore

http://209.34.241.68/filecab/archive...01/452845.aspx


Jill's Blog "The Filing Cabinet"
http://209.34.241.68/filecab/default.aspx

Jill's "Ck Your Disks"

Addressing privacy and security concerns about Shadow Copies in Windows
Vista
I asked one of our program managers, Dan Stevenson, to address the questions
we've received about security and privacy and the Shadow Copy feature (aka
Previous Versions) in Windows Vista. Below Dan describes how shadow copies
work and provides ways to help increase the security and privacy of deleted
files. For a brief overview of this functionality, see the Windows Vista
website's section on Backup.

-----------------------

If you turn on volume shadow copies on your volume (which is the default for
Windows Vista), Windows will track changes made to that volume at the block
level.

A shadow copy is a previous version of a file, which is "reconstituted" by
applying in reverse all the accumulated block-level changes to that file.

If you delete a file on the "live" volume, then those "changes" (deleting
the blocks) are tracked by Windows, and you can later restore the shadow
copy of the file. Earlier shadow copies may also still be available; volume
shadow copies are maintained on a space-available basis, with the oldest
being deleted to create room for newer ones. In Windows Vista, a maximum of
15% of the disk is set aside for maintaining shadow copies.

There are two ways to encrypt your data in Windows Vista: using Encrypting
File System (EFS) and using Bitlocker Drive Encryption. Both of these
features are limited to the Premium or Business editions of Windows Vista.

EFS protects your files from access by other users. If you encrypt a file
using EFS, then any subsequent shadow copies of the file will also be
encrypted. Note that since encryption generally involves changing every
block in the file, you won't get the same space-saving benefits from
changing just a small part of a file which you would get with a
non-encrypted file.

If the entire volume is encrypted using BitLocker, then everything,
including the shadow copies, is encrypted. This volume-level encryption
protects files from unauthorized external access, such as from a Linux boot
disk.

--Dan Stevenson




Thanks very much for taking the time to help sort these out. As you know
MSFT rarely if ever participates on the public Vista sites. Daryl Gorter
has posted briefly about 3 times in the past 15 months. If MSFT is
acknowledging the interaction of Bit Locker and System Restore and VSS in
Vista, I'm not sure where they are doing that. I haven't found it.


CH


"Jill Zoeller [MSFT]" <> wrote in message
news:...
> Dean, this sounds like the exact path we're pursuing. I've forwarded your
> message on to system restore team. I'll let you know if they have
> follow-up questions.
>
> Thanks for posting!
>
> --
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
> Want to learn more about Windows Server file and storage technologies?
> Visit our team blog at http://blogs.technet.com/filecab/default.aspx.
>
>
> "Dean-Dean" <> wrote in message
> news:E7DF50CC-87C1-4BA1-9600-...
>>I have a Sony Vaio laptop running Build 5728, and ran into the same
>>problem,
>> with the same error message. Through trial and error, in my case, I
>> discovered that it was the Texas Instruments PCI7420 Integrated
>> FlashMedia
>> Controller (in Device Manager, under the category "Memory technology
>> driver"), which is a driver, among its other functions, responsible for
>> creating a volume in Computer as a "Device with Removable Storage" with
>> an
>> assigned letter. I disabled the driver using Device Manager, and that
>> solved
>> the problem of restore points not being created. This is the only driver
>> that Windows or Windows Update didn't supply at installation, so I was
>> using
>> a driver from my OEM XP install on another partition, which seemed to be
>> fine
>> as far as Device Manager was concerned (no exclamation points, Unkown
>> Device,
>> etc.), and seemed to work with Build 5600.
>>
>> Previous to discovering this, to try to solve the problem, I re-installed
>> Vista 5728 using the clean-install choice, after originally having done
>> an
>> upgrade-install to 5600, but this didn't solve the problem. Finally,
>> reading
>> the event logs lead me to the conclusion that, shortly afer installing
>> this
>> driver, VSS (Volume Shadow Copy Service) started reporting errors.
>>
>> Anyway, I'd try disabling any non-USB storage device you might have. I
>> should note that by disabling this driver, however, that now, when
>> starting
>> the computer from a Hibernate shutdown, the Found New Hardware Wizard
>> tries
>> to install a generic PCMCIA adaptor (which isn't the driver I disabled,
>> by
>> the way), or the screen freezes at login, one of the two. So it's a
>> catch-22: with the driver disabled System Restore works, but Hibernate
>> doesn't work. Re-enabling the driver allows Hibernation to work.
>> (Regular
>> Restarting or booting from Shutdown is working fine, either way).
>>
>> Hope this helps,
>> Dean
>>
>> "Gregg" wrote:
>>
>>> I am running Vista RC1 build 5728 and I am unable to set a restore
>>> point. I
>>> enabled the administrator account and could not set one there either.
>>> The
>>> error message is:
>>>
>>> The restore point could not be created for the following reason:
>>>
>>> Windows cannot create a shadow copy due to internal error in other
>>> system
>>> components. For more information view the event log. (0x81000109)
>>>
>>> Please try again.
>>>
>>> I am using a Vaio FE770G core 2 duo and I upgraded from XP MCE to Vista.
>>>
>>> Does anyone have any ideas here? Thanks.

>
>



 
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