Can't sign in (error 80040111)

I downloaded windows live messenger and when i try to put in my username, it
takes forever to come up. When i click enter, a box comes up saying error
80040111 and says service is temporarily unavailable. What do I do?

Greetings,

To attempt to fix this, first re-register some of the important Messenger libraries. To do
so, click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
and do the same for the following:
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 MSXML3.dll

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"help me" <help > wrote in message
news:897590A6-A6C2-45C2-97FB-...
>I downloaded windows live messenger and when i try to put in my username, it
> takes forever to come up. When i click enter, a box comes up saying error
> 80040111 and says service is temporarily unavailable. What do I do?

I tried what you suggested, and it still doesn't work. Any more possibilities?

"Jonathan Kay [MVP]" wrote:

> Greetings,
>
> To attempt to fix this, first re-register some of the important Messenger libraries. To do
> so, click Start, then Run, and enter the following:
> regsvr32 softpub.dll
> then click OK
> and do the same for the following:
> regsvr32 wintrust.dll
> regsvr32 initpki.dll
> regsvr32 MSXML3.dll
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "help me" <help > wrote in message
> news:897590A6-A6C2-45C2-97FB-...
> >I downloaded windows live messenger and when i try to put in my username, it
> > takes forever to come up. When i click enter, a box comes up saying error
> > 80040111 and says service is temporarily unavailable. What do I do?
>
>

Hi,

Yep, lots I'm afraid.

Firstly, download and run this:
http://download.microsoft.com/downlo...3dd/msxml3.msi

Reboot after competition and then try again.

If that doesn't work...check the following:
1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet. You may need to
re/add Messenger to the allowed list of programs in your firewall if this is the case.
3. You also might try uninstalling an installed firewall, to verify that it isn't causing a
problem (even if it is disabled).
4. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--


"help me" <> wrote in message
news:2B5BAD3D-1CB3-40CA-8C25-...
>I tried what you suggested, and it still doesn't work. Any more possibilities?
>
> "Jonathan Kay [MVP]" wrote:
>
>> Greetings,
>>
>> To attempt to fix this, first re-register some of the important Messenger libraries. To
>> do
>> so, click Start, then Run, and enter the following:
>> regsvr32 softpub.dll
>> then click OK
>> and do the same for the following:
>> regsvr32 wintrust.dll
>> regsvr32 initpki.dll
>> regsvr32 MSXML3.dll
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>> --
>>
>> "help me" <help > wrote in message
>> news:897590A6-A6C2-45C2-97FB-...
>> >I downloaded windows live messenger and when i try to put in my username, it
>> > takes forever to come up. When i click enter, a box comes up saying error
>> > 80040111 and says service is temporarily unavailable. What do I do?
>>
>>

Hi,

Sorry that should be completion, not competition. Not sure how that happened, guess I was
thinking about something else.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"Jonathan Kay [MVP]" <> wrote in message
news:582A9A3F-25AE-4750-A05B-...
> Hi,
>
> Yep, lots I'm afraid.
>
> Firstly, download and run this:
> http://download.microsoft.com/downlo...3dd/msxml3.msi
>
> Reboot after competition and then try again.
>
> If that doesn't work...check the following:
> 1. The date on your computer needs to be set properly -- double click the clock verify
> that
> the time and date are set.
> 2. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
> that Messenger doesn't have the correct rights to access the Internet. You may need to
> re/add Messenger to the allowed list of programs in your firewall if this is the case.
> 3. You also might try uninstalling an installed firewall, to verify that it isn't causing
> a problem (even if it is disabled).
> 4. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
> Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
> for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use
> SSL
> 3.0' is checked, then click OK.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
>
> "help me" <> wrote in message
> news:2B5BAD3D-1CB3-40CA-8C25-...
>>I tried what you suggested, and it still doesn't work. Any more possibilities?
>>
>> "Jonathan Kay [MVP]" wrote:
>>
>>> Greetings,
>>>
>>> To attempt to fix this, first re-register some of the important Messenger libraries. To
>>> do
>>> so, click Start, then Run, and enter the following:
>>> regsvr32 softpub.dll
>>> then click OK
>>> and do the same for the following:
>>> regsvr32 wintrust.dll
>>> regsvr32 initpki.dll
>>> regsvr32 MSXML3.dll
>>>
>>> --
>>> Jonathan Kay
>>> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
>>> Associate Expert
>>> http://www.microsoft.com/windowsxp/expertzone/
>>> Messenger Resources - http://messenger.jonathankay.com
>>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>>> You *must* contact me for redistribution rights.
>>> --
>>>
>>> "help me" <help > wrote in message
>>> news:897590A6-A6C2-45C2-97FB-...
>>> >I downloaded windows live messenger and when i try to put in my username, it
>>> > takes forever to come up. When i click enter, a box comes up saying error
>>> > 80040111 and says service is temporarily unavailable. What do I do?
>>>
>>>
>
>

Greetings,

A possible fix would to do the following:

Go to Start, run, and type regedit

Then, navigate to the following key

HKEY_CURRENT_USER\Software\Microsoft\

And delete the MSNMessenger key.

Then, restart Messenger.

If Messenger still fails to respond, then you will have to reinstall
Messenger.

Tell me if that helps :-)


--
Jonathan Yaniv
Microsoft Windows Live Butterfly


Visit the ButterflySays Blog at
http://spaces.msn.com/ButterflySays/
"Jonathan Kay [MVP]" <> wrote in message
news:E538B607-D47F-4A17-B229-...
> Hi,
>
> Sorry that should be completion, not competition. Not sure how that
> happened, guess I was thinking about something else.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "Jonathan Kay [MVP]" <> wrote in message
> news:582A9A3F-25AE-4750-A05B-...
>> Hi,
>>
>> Yep, lots I'm afraid.
>>
>> Firstly, download and run this:
>> http://download.microsoft.com/downlo...3dd/msxml3.msi
>>
>> Reboot after competition and then try again.
>>
>> If that doesn't work...check the following:
>> 1. The date on your computer needs to be set properly -- double click
>> the clock verify that
>> the time and date are set.
>> 2. If you use a firewall (like ZoneAlarm, Norton Internet Security
>> etc. ), it's possible that Messenger doesn't have the correct rights to
>> access the Internet. You may need to re/add Messenger to the allowed
>> list of programs in your firewall if this is the case.
>> 3. You also might try uninstalling an installed firewall, to verify that
>> it isn't causing a problem (even if it is disabled).
>> 4. Check your IE Security settings -- open Internet Explorer, click the
>> Tools menu, then
>> Internet Options, then Advanced tab, scroll to the Security section, and
>> verify that "Check
>> for server certificate revocation" is unchecked. Also verify that 'Use
>> SSL 2.0' and Use SSL
>> 3.0' is checked, then click OK.
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>> --
>>
>>
>> "help me" <> wrote in message
>> news:2B5BAD3D-1CB3-40CA-8C25-...
>>>I tried what you suggested, and it still doesn't work. Any more
>>>possibilities?
>>>
>>> "Jonathan Kay [MVP]" wrote:
>>>
>>>> Greetings,
>>>>
>>>> To attempt to fix this, first re-register some of the important
>>>> Messenger libraries. To do
>>>> so, click Start, then Run, and enter the following:
>>>> regsvr32 softpub.dll
>>>> then click OK
>>>> and do the same for the following:
>>>> regsvr32 wintrust.dll
>>>> regsvr32 initpki.dll
>>>> regsvr32 MSXML3.dll
>>>>
>>>> --
>>>> Jonathan Kay
>>>> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
>>>> Associate Expert
>>>> http://www.microsoft.com/windowsxp/expertzone/
>>>> Messenger Resources - http://messenger.jonathankay.com
>>>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>>>> You *must* contact me for redistribution rights.
>>>> --
>>>>
>>>> "help me" <help > wrote in message
>>>> news:897590A6-A6C2-45C2-97FB-...
>>>> >I downloaded windows live messenger and when i try to put in my
>>>> >username, it
>>>> > takes forever to come up. When i click enter, a box comes up saying
>>>> > error
>>>> > 80040111 and says service is temporarily unavailable. What do I do?
>>>>
>>>>
>>
>>
>
>