Assuming "system recovery" means "System Restore"...
Never, EVER use System Restore to "undo" an update!!!
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB968389).
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
Elsi wrote:
> Thank you pal
> I did complet system recovery and try to update install for a secand time
> to
> determine which specific update to avoid. try to install update one by one
> and restart the computer efter each one of the update. Efter kb968389 I
> get
> the same problem PC hangs on on a black screen and restart again and
> again.
> can kb968389 is causing a problem?. I did complet system recovery again.
> Any advie or comment
> Thanks
>
> "Indrajeet Pal" wrote:
>> You can try with reseating the ram of your pc. Just open the side panel
>> of the tower and unplug and replug all the ram memory of your pc and
>> then try turning on the pc. Else go ahead and perform complete system
>> recovery....
>>
<paste>
> I have an network sienna pc with intel celeron 2.80GHZ and OS is windows
> xp
> pro sp3. The system has "download updates for me, but let me chose when to
> install them" enabled.
> I saw a few updates to install and install 14 updates than I get "your
> computer needs to be restarted for the updates to take effect". when I
> booted the pc would not restart, even in safe mode or can't get to boot
> menu with f8. just hangs on a black screen and restart again and again.