Can't start windows after update.

Performed updates yesterday and now the computer will not restart in normal
mode. After the Windows screen (with blue lines moving on bottom) goes away
the screen stays black and the computer will not boot any further. The
computer will start in Safe Mode but not in Normal Mode or Last known good
configuration. I tried a System Restore to no avail, did not fix the
problem. I have Win XP home, SP2, Intel P4. Any comments, or help would be
greatly appreciated!!

Update: I have XP Pro if that matters.

Tried uninstalling updates but the add/remove programs utility will not let
me do this. Any ideas on how to uninstall these updates and perhaps try
again?

"Shannon" wrote:

> Performed updates yesterday and now the computer will not restart in normal
> mode. After the Windows screen (with blue lines moving on bottom) goes away
> the screen stays black and the computer will not boot any further. The
> computer will start in Safe Mode but not in Normal Mode or Last known good
> configuration. I tried a System Restore to no avail, did not fix the
> problem. I have Win XP home, SP2, Intel P4. Any comments, or help would be
> greatly appreciated!!

I have the same problem.

I installed the following:
Critical stop error patch
root certificates
DRM update
malicious software scanner

All boot attempts immediately lock the computer before the windows splash
screen. safe mode boots result in a spontaneous reboot. I can't get into
the computer to even check the boot log. My winXP cd is an original winXP
home cd (before SP1 even) so I'd rather not have to completely re-install
windows.

Hardware:
Athlon 64 X2 4400
2 gig ram
boot drive is SATA
Nvidia nforce3 chipset motherboard
nvidia 6800GT video card
creative audigy2 ZS sound card
onboard networking

The computer worked fine before these updates. I put in one of those linux
live CDs to make sure it wasn't a hardware failure, and the computer runs
linux just fine so it's the windows installation that doesn't work anymore.
Microsoft seems to want $59 to even report the problem via email, so any help
will be appreciated.

"Shannon" wrote:

> Update: I have XP Pro if that matters.
>
> Tried uninstalling updates but the add/remove programs utility will not let
> me do this. Any ideas on how to uninstall these updates and perhaps try
> again?
>
> "Shannon" wrote:
>
> > Performed updates yesterday and now the computer will not restart in normal
> > mode. After the Windows screen (with blue lines moving on bottom) goes away
> > the screen stays black and the computer will not boot any further. The
> > computer will start in Safe Mode but not in Normal Mode or Last known good
> > configuration. I tried a System Restore to no avail, did not fix the
> > problem. I have Win XP home, SP2, Intel P4. Any comments, or help would be
> > greatly appreciated!!

I have the same problem.

I installed the following:
Critical stop error patch
root certificates
DRM update
malicious software scanner

All boot attempts immediately lock the computer before the windows splash
screen. safe mode boots result in a spontaneous reboot. I can't get into
the computer to even check the boot log. My winXP cd is an original winXP
home cd (before SP1 even) so I'd rather not have to completely re-install
windows.

Hardware:
Athlon 64 X2 4400
2 gig ram
boot drive is SATA
Nvidia nforce3 chipset motherboard
nvidia 6800GT video card
creative audigy2 ZS sound card
onboard networking

The computer worked fine before these updates. I put in one of those linux
live CDs to make sure it wasn't a hardware failure, and the computer runs
linux just fine so it's the windows installation that doesn't work anymore.
Microsoft seems to want $59 to even report the problem via email, so any help
will be appreciated.

"Shannon" wrote:

> Update: I have XP Pro if that matters.
>
> Tried uninstalling updates but the add/remove programs utility will not let
> me do this. Any ideas on how to uninstall these updates and perhaps try
> again?
>
> "Shannon" wrote:
>
> > Performed updates yesterday and now the computer will not restart in normal
> > mode. After the Windows screen (with blue lines moving on bottom) goes away
> > the screen stays black and the computer will not boot any further. The
> > computer will start in Safe Mode but not in Normal Mode or Last known good
> > configuration. I tried a System Restore to no avail, did not fix the
> > problem. I have Win XP home, SP2, Intel P4. Any comments, or help would be
> > greatly appreciated!!

I am having the exact same issue. I cannot boot in safe mode either. I had to
plug in an old Pentium 2 so I could get online.

any help would be appreciated.