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Can't surf after installing update ‏KB980182

 
 
dalia
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      04-01-2010
I'll appreciate any help...
 
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Michael
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      04-01-2010
You need to increase your leg strength? Aside from that our resident mind
reader should be returning from Alpha Centuri in the next millennium. I
suggest you start making popcorn now.

--


"Don't pick a fight with an old man.
If he is too old to fight, he'll just kill you."


"dalia" <> wrote in message
news:46574AA5-B42B-4EE1-8596-...
> I'll appreciate any help...


 
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Don MacKenzie
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      04-01-2010

dalia;1671348 Wrote:
> I'll appreciate any help...


In your system log, do you see disk errors?

If so, you had the same problem as me. I've rolled back the update for
now.


--
Don MacKenzie
Posted via http://www.vistaheads.com

 
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Ǝиçεl
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      04-01-2010
Hello Dalia,

When requesting help in a newsgroup or forum, please state your full Windows
version, edition and service pack level, and perhaps what other antivirus,
Security suite and firewall or antimalware software you may have installed.
Please do so in your next reply.
<http://support.microsoft.com/kb/555375>


"dalia" wrote:

> I'll appreciate any help...

 
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PA Bear [MS MVP]
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      04-01-2010
Windows version? IE version?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?

Error message after you install a Windows Internet Explorer update from
Windows Update or from Microsoft Update: "Webpage cannot be displayed":
http://support.microsoft.com/kb/942818

=====================================

For home users, no-charge support is available by calling 1-866-PCSAFETY
(and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in
Canada or by contacting your local Microsoft subsidiary. There is no-charge
for support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB980182).

LOOK! => If your problem relates to a Cumulative Security Update for IE
(e.g., KB980182), call the above number and ask to be transferred to the
Consumer IE7 queue (which is 47830).

Consumer Security Support home page & Microsoft Update Solution Center also
offer support options
https://consumersecuritysupport.microsoft.com/
http://support.microsoft.com/ph/6527#tab3

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.

Or you can...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


dalia wrote:
> I'll appreciate any help...


 
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sarky
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      04-02-2010


"dalia" wrote:

> I'll appreciate any help...


I also have this problem though it is occassionally. It does not matter
where I visit when surfing from home it could be a social network site, an
academic site or even a news group. Suddenly the browser freezes and closing
it down to open a fresh window is a complete waste of my time. Pressing F5
does nothing. Prior to the automatic loading of this update I had absolutely
no problems.
 
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John
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      04-06-2010

Just want to add that I had this problem with Win7 64bit. After installing
and rebooting my web browsers (any an all) started freezing up and locking up
the whole system. My PC became unusable. I uninstalled the update and
everything went back to normal so as of now the update is still in my list
but I won't be installing it due to its crippling effect.

"dalia" wrote:

> I'll appreciate any help...

 
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PA Bear [MS MVP]
Guest
Posts: n/a

 
      04-06-2010
John wrote:
> Just want to add that I had this problem with Win7 64bit. After installing
> and rebooting my web browsers (any an all) started freezing up and locking
> up the whole system. My PC became unusable. I uninstalled the update and
> everything went back to normal so as of now the update is still in my list
> but I won't be installing it due to its crippling effect.


How come 99.9% of those who installed KB980182 have NOT experienced such
problems?

 
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alex3410
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      04-09-2010


"PA Bear [MS MVP]" wrote:

> John wrote:
> > Just want to add that I had this problem with Win7 64bit. After installing
> > and rebooting my web browsers (any an all) started freezing up and locking
> > up the whole system. My PC became unusable. I uninstalled the update and
> > everything went back to normal so as of now the update is still in my list
> > but I won't be installing it due to its crippling effect.

>
> How come 99.9% of those who installed KB980182 have NOT experienced such
> problems?
>
> .
>

hopefuly it will be 99.98% as i have been having the same problems after
this update going to remove it now and cross my fingers it solves the problem
 
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PA Bear [MS MVP]
Guest
Posts: n/a

 
      04-10-2010
alex3410 wrote:
>>> Just want to add that I had this problem with Win7 64bit. After
>>> installing
>>> and rebooting my web browsers (any an all) started freezing up and
>>> locking
>>> up the whole system. My PC became unusable. I uninstalled the update and
>>> everything went back to normal so as of now the update is still in my
>>> list
>>> but I won't be installing it due to its crippling effect.

>>
>> How come 99.9% of those who installed KB980182 have NOT experienced such
>> problems?
>>

> hopefuly it will be 99.98% as i have been having the same problems after
> this update going to remove it now and cross my fingers it solves the
> problem


=====================================

For home users, no-charge support is available by calling 1-866-PCSAFETY
(and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in
Canada or by contacting your local Microsoft subsidiary. There is no-charge
for support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB980182).

LOOK! => If your problem relates to a Cumulative Security Update for IE
(e.g., KB980182), call the above number and ask to be transferred to the
Consumer IE7 queue (which is 47830).

Consumer Security Support home page & Microsoft Update Solution Center also
offer support options
https://consumersecuritysupport.microsoft.com/
http://support.microsoft.com/ph/6527#tab3

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.

Or you can...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

 
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